Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#714466November 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AT COMPLETE STOP OR WHEN STARTING FROM COMPLETE STOP THERE IS A LOUD CLANG OR A LOUD THUD IN THE TRANSMITION ASSEMBLY AND THE CAR LUNGES FORWARD AS IF REAR ENDED. THE DEALER CLAIMS THAT CHRYSLER IS AWARE OF THIS PROBLEM IN A NUMBER OF 1999 GRAND CHEROKEE LIMITED CARS; BUT THERE IS NO KNOWN FIX OR SOLUTION YET! CONTACTED JEEP CUSTOMER RELATIONS AND COMPLAINS DEPARTMENT IN DETROIT. THEY CLAIMED IGNORANCE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714434November 7, 1999
SERVICE BRAKES, AIR:ANTILOCK
HIGH HUMIDITY OR RAIN CAUSE ABS BRAKES TO LOCKUP VIOLENTLY - CAUSING LOSS OF CONTROL AND SKID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714396November 6, 1999
STEERING:LINKAGES, SUSPENSION:FRONT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
SEVERAL DEALERSHIPS HAVE NOT BEEN ABLE TO RESOLVE PROBLEM. FRONT TIRES ARE GRINDING AWAY THE INTERIOR WALL OF THE WHEEL WELLS. TIRE IS NOW GRINDING ON STEEL CHASIS AND BEGINNING TO ERODE ITSELF. CHRYSLER HAS NO SOLUTION AFTER 6-8 VISITS FOR REPAIR IN 4 MONTHS. MECHANICS RECOMMEND THE CAR NOT BE DRIVEN UNTIL A SOLUTION CAN BE FOUND DUE TO SAFETY REASONS...IN THE MEANTIME I HAVE PURCHASED A NEW VEHICLE I CAN NOT DRIVE AND NEITHER THE DEALERSHIP NOR CHRYSLER WILL REPLACE THE DEFECTIVE VEHICLE.( DOT NUMBER: TIRE SIZE: 245/70/R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714381November 5, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT DIFFERENTIAL FAILED SHORTLY AFTER PUTTING THE SUPPLIED SPARE ON THE RIGHT REAR. VEHICLE WAS SOLD USED BY DEALERSHIP WITH 4 EACH P245 70R15 TIRES AND A P225 70R15 SPARE. OWNERS MANUAL SAYS THESE TIRES ARE PERMITTED...CHRYSLER RECALL OF 1996 MODELS FOR DONUT SPARE INDICATES OTHERWISE. SEEKING REIMBURSEMENT FROM SELLING DEALER/CHRYSLER FOR NOT EQUIPING THE VEHICLE IN A SAFE AND ROADWORTHY MANNER. NHTSA SHOULD INVESTIGATE AND REQUIRE WARNING NOTICE BE SENT BY CHRYSLER TO ALL OWNERS...DAH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852540November 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLES TRANSMISSION FAILED & VEHICLE WOULD NOT ACCELERATE. OWNER HAS TO TURN VEHICLE OFF FOR A FEW MINUTES AND THEN START IT BACK UP. DEALER CANT FIND THE PROBLEM. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852570November 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS LESS THAN 50,000 MILES AND THE TRANSMISSION HAS BEGAN TO MALFUNCTION CAUSING GEARS TO SLIP. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549311November 1, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WIRE HARNESS IN THE RIGHT DRIVERS DOOR FAILED CAUSING THE WINDOW TO NOT ROLL DOWN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714190November 1, 1999
SERVICE BRAKES, AIR:DISC:ROTOR
LEFT FRONT BRAKE ROTOR COMPLETELY SEPARATED & SHATTERED -RIGHT FRONT ROTOR SEVERLY CORRODED -SAME AS EA99-014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714125October 31, 1999
FUEL SYSTEM, GASOLINE
DESIGN OF FUEL DOOR COMPARTMENT ALLOWS POOLING OF EXCESS FUEL IN EVENT OF ACCIDENTAL OVERFILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714138October 31, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION, VISIBILITY:WINDSHIELD, SEATS
VEHICLE HAS HAD CONTINUOUS PROBLEM WITH THE TRANSMISSION SLIPPING AND LURCHING FORWARD AT STOPS. THE TRANSMISSION ALSO INTERMITTENTLY SLIPS AND MAKES LOUD CLUNKING NOISES WHILE DRIVING. DEALER SAYS THAT THEY DO NOT FIND A PROBLEM. DESPITE OVER 45 DAYS AT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714145October 31, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR FAILS TO START AT A SINGLE TURN OF THE IGNITION. IT TAKES SEVERAL ATTEMPTS. DEALER DID NOT LOOK AT THIS WHEN IT WAS TAKEN INTO THE SHOP BECAUSE OF ROTOR MNFR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852193October 29, 1999
VISIBILITY:WINDSHIELD
WHILE DRIVING AT NIGHT WINDOWS ARE TINTED TO DARK & VERY HARD TO SEE OUT. WAS LOOKING OUT BACK WINDOW TO BACK UP & FAILED TO NOTICE ANOTHER VEHICLE BEHIND JEEP. THE TINT NEEDS TO BE LIGHTENED. TAKING VEHICLE TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852218October 29, 1999
FUEL SYSTEM, GASOLINE
WHILE DRIVING DOWN THE ROAD IN CRUISE CONTROL SET ON 60 CARRYING A TRAILER, LOST ALL THE LIGHTS ON VEHICLE. CONSUMER STOPPED CAR, AND HAS SEEN SMOKE IN THE BACK. WENT TO THE HATCH TO SEE WHERE THE SMOKE WAS COMIING FROM. WHEN OPENING HATCH, NOTICED SOME FLIKERING THAT LOOKED LIKE FIRE. THEN CONSUMER PROCEDED TO TAKE OUT THE BELONGINGS. CONSUMER HAD TO FLAG DOWN SOME HELP AND WITHIN TWO MINUTES THE WHOLE BACK WAS IN ENGULFED IN FLAMES. EARLIER THAT DAY CONSUMER HAD SOME ELECTRICAL WORK DONE. DEALER SAID THAT ELECTRICAL PROBLEMS DID NOT CAUSE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#549412October 29, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
BRAKES CONTINUALLY REQUIRE REPAIRS AND REPLACEMENTS DUE TO FAILURE CAUSING PULSATING. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549581October 29, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
FRONT SWAY BAR LINK AND BUSHING FAILED. ALSO, REAR WINDSHIELD WIPER MOTOR FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549376October 29, 1999
FUEL SYSTEM, GASOLINE
VEHICLE WAS REAR ENDED IN ACCIDENT WHICH RESULTED IN FIRE DUE TO POSSIBLE FUEL SYSTEM/TANK FAILURE, INJURIES TO PASSENGERS. (ATTORNEY FOR CONSUMERS). MJS
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#852107October 28, 1999
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CONSUMER HITS THE BRAKES THE WHOLE FRONT END STARTS SHAKING. THIS CAUSES THE CONSUMER TO LOSE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852127October 28, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WAS TOWING A TRAILER & STARTED SMELLING BURNING ODOR. STOPPED VEHICLE TO CHECK & FOUND NOTHING. STOPPED AT GAS STATION & NOTICED TRAILER COVERED WITH BLACK OIL. THE REAR DIFFERENTIAL GEARS BROKE. WAITED FOR PARTS TO BE ORDERED & REPAIRS DONE TO JEEP. THIS PROBLEM HAS HAPPENED AT LEAST 4 TIMES. THE GEARS & REBUILT DIFFERENTIAL WERE REPLACED TWICE BEFORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714036October 28, 1999
UNKNOWN OR OTHER
I BOUGHT A 99 GRAND CHEROKEE LAREDO WITH SELECTRAC. AS STATED IN THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549282October 28, 1999
CHILD SEAT
HARNESS STRAPS WERE NOT THREADED THROUGH SPLITTER PLATE CORRECTLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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