Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#890745June 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL PUMP FAILED ON TWO OCCASIONS WHILE DRIVING . FUEL PUMP AND TANK HAVE BEEN REPLACED. MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890773June 20, 2001
FUEL SYSTEM, OTHER
FUEL GAUGE DOES NOT READ CORRECT LEVEL OF FUEL ACTUALLY PRESENT IN VEHICLE. CONSUMER HAS CONTACTED DEALER, AND DEALER, REFUSED TO PROVIDE ANY ASSISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890774June 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAS BEEN TRYING TO CONTACT DEALER SINCE JUNE OF 2000 FOR A RECALL LETTER THAT WAS RECEIVED ON VEHICLE. *AK CONSUMER DOES NOT SPECIFICALLY STATE WHICH RECALL, HOWEVER THERE IS ONLY 1 IN THE RECALL DATABASE FROM A YEAR AGO AND THAT IS DEALING WITH THE ROTOR:DISC HUB, A DEALER 30 MILES AWAY RESOLVED RECALL ISSUE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747181June 20, 2001
SUSPENSION:REAR
REAREND MAKES A HOWLING SOUND BETWEEN 55-63 MPH WHEN I AM COASTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561676June 19, 2001
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:APPLIANCE:AIR CONDITIONER
SOMETHING IN FRONT OF VEHICLE IS CAUSING NOISE, DEALER STATED POSSIBLY A DIFFERENTIAL PROBLEM, BUT CONSUMER COULD DRIVE AN ADDITIONAL 6000 MILES BEFORE NEEDING REPAIRS, HOWEVER HE ALSO STATED THAT IT WAS POSSIBLE FOR A DEFECTIVE BEARING TO FREEZE WHILE DRIVING. SERPENTINE BELT REPLACED. FRONT BRAKES REPLACED. AIR CONDITIONER DOES NOT COOL PROPERLY, DEALER FOUND NO LEAKS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890697June 19, 2001
FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS GUAGE INDICATES MORE FUEL THAN IN TANK. WHEN TANK SHOWS A 1/4 TANK IT ACTUALLY IS ON EMPTY. DEALER IS FINDING PROBLEM TO CORRECT. CONSUMER WILL ADD MORE INFORMATION. *AK FUEL LEVEL SENDING UNIT FAILED CAUSING VEHICLE TO RUN OUT OF GAS AND CONSUMER TO BE STRANDED ON THE SIDE OF THE ROAD. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890648June 19, 2001
TIRES:TREAD/BELT
TIRE SIZE P23575R15, TIRES HAVE 15, 000 MILES ON THEM. TIRES WERE REPLACEMENT TIRES FOR A JEEP GRAND CHEROKEE, DOT NUMBER NOT AVAILABLE. CONSUMER STATES WHEN DRIVING AT 20 MPH FRONT LEFT TIRE BLEWOUT. CONSUMER HAS CONTACTED THE DEALER. *AK CONSUMER GOING SLOW ON A DIRT ROAD WHEN THE SIDE WALL WAS FAILED. A VERTICAL SPLIT ABOUT FOUR INCHES LONG, THE TIRE BLEW OUT COMPLETELY, ALL AT ONCE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747081June 19, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK (DOT NUMBER: 0 TIRESIZE: 16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890576June 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS AN INTERMITTENT SHIFTING PROBLEMS. WHEN SLOWING DOWN, VEHICLE WILL JERK AS IT SEARCHES FOR GEARS. ALSO, IT SHIFTS DOWN ONE GEAR LOWER THAN IT SHOULD. DEALER HAS INSPECTED VEHICLE 4 TIMES, AND COULD NOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890590June 18, 2001
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER
FUEL SENSOR WAS REPLACED IN 1997 AND MAY 2001, AND ONCE AGAIN. FUEL WAS NOT FEEDING THROUGH LINES, CAUSING VEHICLE TO HESITATE. VEHICLE CAME OUT REPAIR SHOP, AND IN RAIN 2 DAYS LATER, VEHICLE ALMOST CAME TO A STOP AT 60-65MPH. CONSUMER TOOK IT BACK, AND TECHINICIAN TEST DROVE VEHICLE WITH CONSUMER NOTING THE PROBLEMS. JUNE 8, DEALER KEPT IT FOR A WEEK, AND PROBLEM WAS STILL THERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890593June 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TAPPING ON THE BRAKES THEY MAKE A GRINDING SOUND. THE REAR BRAKES WERE REPLACED BUT THE PROBLEM HAS COME BACK. AFTER THE DEALER CHECKED IT OUT TO SEE WHY THE NOISE WON'T GO AWAY THE DEALER CLAIMED IT WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890608June 18, 2001
AIR BAGS:FRONTAL, SEATS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746990June 18, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS TRAVELING ON THE HWY AT 70-73 MPH. WHEN HOOD LIFTED AND COMPLETELY BLINDED ME. I HAVE BEEN TOLD BY PEOPLE THAT A SAFETY LATCH SHOULD HAVE STOPPED THE HOOD FROM LIFTING THE WAY IT DID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746995June 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHEN STOPPED WITH BRAKES APPLIED, CHRYSLER SAYS THIS IS NOT A SAFETY PROBLEM AND DOES NOT AFFECT PERFORMANCE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746957June 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
JEEP DID RECALL AND REPLACE THE 2 FRONT ROTORS IN THE NORTHEAST DUE TO RUST/SALT CORROSION, HOWEVER, AT 55 MPH MY VEHICLE SHOOK AND BOUNCED DUE TO EXTREMELY RUSTED/CORRODED REAR ROTORS THAT HAD TO BE REPLACED BY A LOCAL REPAIRSHOP. JEEP ONLY RECALLED THE FRONT ROTORS. HOW COULD THEY IGNORE THE REAR ROTORS WHEN THEY KNEW THAT THE FRONT ROTORS WERE DEFECTIVE?I KEPT THE OLD, RUSTED REAR ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746929June 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING ..RANDOMLY FROM A STOP,THE TRANSMISSION WOULD SLIP UNTILL THE RPM'S OF THE ENGINE GOT TO 2OR 3 X THEN SLAM INTO GEAR ..CAUSING A FEELING OF BEING REARENDED AT 5 TO 10 MPH .. WE ALSO FEEL THE FRONT BRAKES WERE WARPED ..AS THEY SHOOK SEVERLY WHEN THEY WERE APPLIED AT HIGHER SPEEDS . *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746937June 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE NEEDED TO BE TURNED TWICE AT 8000 MILE INTERVALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890431June 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER RECEIVED RECALL NOTIC E 00V136000. WHEN SHE CONTACTED MANUFACTURER AND DEALERSHIP, SERVICE WAS REFUSED BECAUSE HER VEHICLE WAS CLASSIFIED AS SALVAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746831June 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CHRYSLER "EXTENDED THE WARRANTY" TO REPAIR FRONT BRAKES, BUT WOULD ADMIT NO LIABILITY ON THE REAR BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746832June 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE BEEN RESURFACED TWICE, REPLACED TWICE AND THE PROBLEM IS NOW BACK AGAIN. DEALER STATED PROBLEM WAS DUE TO "MEXICAN STEEL" AND DRIVER ERROR IN THAT I DROVE WITH THE DEFAULT OVERDRIVE ON. HE STATED I SHOULD DRIVE WITH OVERDRIVE OFF AT SPEEDS BELOW 45 MPH. PLEASE NOTE THE LARGE NUMBER OF COMPLAINTS AND TECHNICAL BULLETINS IN YOUR DATABASE REGARDING THIS EQUIPMENT FAILURE. WHY HAS THERE NOT BEEN A RECALL. THIS IS AN UNSAFE CONDITION THAT IS INHERENT IN THE VEHICLES PARTS. NOW CHRYSLER WANTS ME TO PAY FOR ANOTHER SET OF ROTORS. I WOULD LIKE TO HEAR FROM YOU. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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