Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#746840June 14, 2001
TIRES
COMPLETE BLOWOUT ALONG STRAIGHT PIECE OF HIGHWAY UNDER NORMAL CONDITIONS. LUCKILY I WAS ABLE TO REMAIN IN CONTROLL OF THE VEHICLE, BUT THE BLOWOUT COULD HAVE EASILY CAUSED THE CAR TO GO OUT OF CONTROLL RESULTING IN SERIOUS INJURIES. *AK (DOT NUMBER: MKP9 TIRESIZE: 245/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890425June 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. DEALER HAS INSPECTED AND DETERMINED THAT FRONT BRAKE ROTORS WERE BAD.CONSUMER STATED THAT DEALER HAS REPLACED FRONT BRAKE ROTORS, BUT NOT FRONT BRAKE PADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746769June 13, 2001
UNKNOWN OR OTHER
THE FACTORY REP LAGHED AT ME AND WILL DO NOTHING ABOUT REPLACING THE JEEP I AM 62 YEARS OLD AND DO NOT FEEL SAFE IN THIS CAR. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746786June 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES STARTED TO SHIMMY AT ABOUT 15,000 MILES ON THE VEHICLE. IT BECAME A SAFETY ISSUE WITH VIOLENT SHAKING WHEN DECELERATING AT 25,000 MILES AND WAS BROUGHT INTO BURNSIDE MOTORS (WHERE IT WAS PURCHASED). THE GARAGE DIAGNOSED THE ROTORS AND BRAKE PADS NEEDED REPLACING. ROTORS SHOULD NOT BE A NORMAL WEAR ITEM WITH ONLY 25,000 MILES ON A VEHICLE. DAIMLER CHRYSLER REFUSED TO COVER THE COST AND INSTALLATION OF THE NEW ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746804June 13, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED ALL THE WAY AROUND ON INSIDE PIPE AND HAD TO BE WELDED. WELDER STATED THIS IS A COMMON OCCURENCE ON JEEPS. I HAVE ALSO NOTICED OTHER GRAND CHEROKEES WITH SIMILAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746746June 12, 2001
SUSPENSION:FRONT
ON 4/14/2001 CAR BEGAN VIOLENTLY SHAKING AT 50 MPH, STEERING WHEEL SHOOK AND WHOLE CAR AND AS BRAKES WERE APPLIED REAR END SHOOK. TOOK CAR TO DEALER. THEY COULD NOT DUPLICATE PROBLEM. NOTHING DONE. TOLD TO BRING BACK IF IT HAPPENED AGAIN. ON 5/10 HAPPENED AGAIN TOOK IT IN AND PERSON FROM SEVICE DEPT. RODE WITH ME AS IT VIOLENTLY SHOOK. FELT AS IF IT WOULD FALL APART. BUT AGAIN THE SEVICE DEPT. SAID THEY COULD NOT DUPLICATE. I WOULDN'T TAKE IT BACK -FELT IT WAS TOO DANGEROUS TO DRIVE.ON 5/22 GOT CAR BACK WITH SOLENOID AND TRANSDUCER REPLACED. BUT STILL SCARED IT MIGHT HAPPEN AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561538June 11, 2001
POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE CAUGHT FIRE UNDER THE VEHICLE BY THE REAR AXLE, POSSIBLE REAR AXLE PROBLEMS (OHIO TRAFFIC CRASH REPORT). NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#746647June 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE PULSATING PREMATURELY DEL. CLAIMS PROBLEM COMMON NOT WARRANTY SOME FAIL AT 8000 MILES. WHY?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746691June 11, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
BRACKET ATTACHING POWER STEERING PUMP BROKE OFF WHILE DRIVING, MAKING THE CAR VIRTUALLY MPOSSIBLE TO STEER. SIMILAR PROBLEM REPORTED ON THIS VEHICLE TYPE ON JEEP OWNER RELATED I-NET SITES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890120June 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THIS WAS THE 5TH TIME VEHICLE HAS GONE IN FOR FRONT BRAKE ROTORS. VEHICLE WOULD SHAKE, SHIMMY, AND JUMP. EVERY 3,000 MILES ROTORS HAD TO BE CHANGED OR REPLACED. MECHANIC STATED THAT IT WAS COMING PARTIALLY FROM PISTONS. CONSUMER WILL ADD MORE INFORMATION.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890144June 11, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE HAS SAME PROBLEMS AS RECALL 97V194002 . FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY HAS DEGRADED, CAUSING VEHICLE TO INDICATE THAT MORE FUEL IS IN RESERVE THAN IS ACTUALLY PRESENT. MANUFACTURER HAS ADVISED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746591June 8, 2001
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING MAKES HONKING NOISE WHEN TURNED. DEALER CLAIMS THAT THIS IS UNFIXABLE AND IS DUE TO A POWER STEERING FLUID SURGE THAT CAUSES THE HOSE TO VIBRATE. CHRYSLER'S RESPONSE IS BASICALLY TO 'LIVE' WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746598June 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARP CAUSING DANGEROUS WHEEL VIBRATION AND LOSS OF STEERING CONTROL. THE DEALER REPLACED THE ROTORS AT 15000 MILES BUT THE PROBLEM IS BACK AFTER 3000 WITH THE NEW ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746599June 8, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN IT IS COLD WINDSHIELD WIPER BLADES WILL ONLY TOUCH AT THE VERY ENDS SO THEY DON'T CLEAR THE WINDSHIELD AND YOU CAN'T SEE OUT, EVEN WHEN THE WINDSHIELD AND WIPER BALDES ARE COMPLETELY CLEANED. THIS IS A VERY DANGEROUS CONDITION. THE DEALER HAS REPLACED THE BLADES TWICE BUT THE PROBLEM PERSISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746542June 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR WITH ABOUT 10K MILES HAS BRAKING PROBLEM. AT OVER 50 MPH, STEERING SHIMMIES AND SHAKES. DIFFICULT TO BRAKE. DEALER SAYS ROTORS NEED TO BE REPLACED. ROTORS ARE NOT AVAILABLE, ON BACKORDER. OTHER JEEPS HAVING SAME PROBLEM? DEALER EXPECTS ME TO PICK UP COST OF OVER $400. SEEMS LIKE A MFG. DEFECT ON A RELATIVELY NEW CAR. MUST DRIVE IN CURRENT CONDITION UNTIL BRAKE ROTORS ARE DELIVER. DANGEROUS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889944June 7, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AT FIRST VEHICLE WOULD NOT START, NO PRIOR WARNING. TOWED TO DEALER WHO FOUND WIRING HARNESS HAD STARTED TO MELT. *AK CONSUMER SPOKE WITH A MECHANIC THAT STATES THE WIRING HARNESS HAS BEEN REROUTED, THE HARNESS IN CONSUMER'S VEHICLE RUNS ALONG THE LOWER RADIATOR SUPPORT, NOW THE MAIN WIRING HARNESS RUNS INSIDE THE ENGINE COMPARTMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889951June 7, 2001
SEATS
DRIVER SEAT HAS BECAME LOOSE FOR 3RD TIME. DEALER KEEPS REPLACING SEAT RAIL WITH SAME DESIGN PART, BUT DEFECT KEEPS REOCCURRING. PLEASE PROVIDE FURTHER INFOMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889977June 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WEAR OF THE FRONT BRAKE ROTORS. DEALER HAS REPLACED/RESURFACED ROTORS FIVE TIMES, AND PROBLEM HAS REOCCURRED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746518June 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BOUGHT A JEEP GRAND CHEROKEE LIMITED WITH 16,000MILES IN MARCH 2000 & THOUGHT IT WAS A FINE RUNNING VEHICLE WITH EXCELENT BRAKES. JEEP RECALLED THE ROTORS & REPLACED THEM WITH STAINLESS STEEL ONES ON 10/10/2000 AT 29,234MILES. THE MECHANIC COMMENTED ABOUT A PROBLEM & ON THE WAY HOME WE ALSO NOTICED A TERRIBLE CHANGE IN THE CAR. WHEN THE BRAKES ARE APPLIED THE VEHICLE BUCKS & SHUDDERS, PRACTICALLY KNOCKS YOUR TEETH OUT! VERY REDUCED & UNSAFE STOPPING RESULTED. THESE ROTORS HAVE NOW BEEN REPLACED FOUR TIMES & TOMORROW WILL BE THE FIFTH TIME, ALL STILL UNDER WARRENTEE. THESE NEW JEEP ROTORS HAVE BEEN MANUFACTURED OUT OF PLANE, LIKE A WARPED RECORD, RESULTING IN UNSAFE BRAKING & GREAT DISCOMFORT. OUR FINE VEHICLE HAS BECOME A LEMON WITH THESE ROTORS! CHRYSLER WILL NOT GIVE US ANY HELP, EXCEPT TO TELL US TO DEAL WITH OUR LOCAL JEEP SERVICE MANAGER, WHO DOESN'T HAVE A CLUE WHAT TO DO. DO YOU HAVE ANY SUGGESTIONS? LETTER TO THE STATE ATTORNEY GENERAL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889871June 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAD TO BE TURNED THREE TIMES AFTER EVERY 7000 - 7500 MILES DUE TO HEAT BUILD UP IN ROTORS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. THIS HEAT BUILD UP WAS CAUSING ROTORS TO WARP, AND VIBRATION IN VEHICLE. DEALERSHIP AT FIRST REPLACED BRAKE PADS IN AN EFFORT TO REDUCE HEAT BUILD UP. HOWEVER, SINCE THEN, HAD ONLY TURNED ROTORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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