Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#747542June 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS WARPED AT 8,225 MILES. 3 MORE TIMES SINCE. DEALER REPLACED ONCE AND RESURFACED ONCE. OWNER PAID OTHER 2 TIMES. THIS IS A DEFECTIVE BREAK SYSTEM. SHOULD BE RECALLED & NEW BRAKE SYSTEM INSTALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561794June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD ROTORS AND BRAKE PADS REPLACED PRIOR TO RECEIVING RECALL 00V136 DUE TO CORROSION, CONSUMER FEELS THAT IF THE FRONT BRAKES ARE EXPERIENCING PROBLEMS DUE TO ROAD SALT, THEN THE BACK BRAKES WOULD TOO. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561808June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES VEHICLE VIBRATES WHEN BRAKES ARE APPLIED, CONSUMER TOOK VEHICLE TO INDEPENDENT MECANIC AND WAS TOLD THAT THE ROTORS WERE EXTREMELY OUT OF ROUND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891356June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AND UPON APPLYING BRAKES CONSUMER BRAKES WERE VIBRATING, AND THE STEERING WHEEL WIGGLING. CONSUMER HAS CONTACTED DEALER. DEALER SURMISED THAT ROTORS HAVE GONE BAD, NEEDED REPLACING. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891379June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DEPRESSING BRAKES TO SLOW DOWN STEERING WHEEL WOULD SHAKE ROUGHLY. DEALER HAS REPAIRED BRAKE PROBLEM TWO TIMES, AND VEHICLE IS IN NEED OF THIRD REPAIR. ROTORS ARE TOO THIN TO TURN. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891411June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WAS APPLYING BRAKES TO SLOW DOWN VEHICLE STARTED TO VIBRATE. TOOK TO DEALERSHIP. WAS INFORMED BY MECHANIC BRAKE ROTORS WERE WARPED AND WERE SEPARATING. WAS NO RECALL ON VEHICLE. ROTORS CAN BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747502June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT SPEEDS OF 50 TO 65 MPH,HARD SHIMMY DURING NORMAL BRAKING. DEALER DISCOVERED WARPED ROTORS, AND REPLACED UNDER 12MO/12,000MI WARRANTY. AT 9,000 MILES AND 8 MONTHS LATER SAME PROBLEM DEVELOPED. WARPED ROTORS AGAIN. DEALER ADVISED I'M OUT OF WARRANTY AND WOULD PAY FOR REPAIRS. VERY DANGEROUS PROBLEM MAKING THE VEHICLE HARDER TO CONTROL AS PROBLEM WORSENS. SERVICE DEPT. ACKNOWLEDGES THERE'S A PROBLEM, BUT SEEMS TO BE HOPING IT'LL GO AWAY! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891280June 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
VEHICLE STALLED DUE TO RUNNING OUT OF FUEL WHILE THE FUEL GAUGE SHOWED 1/4 TANK OF FUEL REMAINING. MANUFACTURER INFORMED CONSUMER HIS VEHICLE WAS NOT INCLUDED IN RECALLS 97V194000, 97V194001, OR 97V194002 FOR FUEL SENDING UNIT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891300June 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AT 91,680 MILES, WHILE TRAVELING AT HIGHWAY SPEED OF 60-65 MPH, NOTICED A FUEL SMELL COMING INTO VEHICLE. VEHICLE TAKEN TO DEALER, AND INFORMED THAT PROBLEM WAS A FUEL RAIL LEAKAGE.*AK LOCATION OF FUEL LINE TO ENGINE CAUSED FUEL LINE TO RUPTURE DUE TO VIBRATION, APPEARS TO BE DUE TO DESIGN OF LOCATION OF THE FUEL LINE PER DEALER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747401June 26, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE TAKEN MY VEHICLE TO 3 DIFFERENT PLACES TO GET ESTIMATES ON WHAT IT WILL COST ME TO HAVE IT FIXED. ALL 3 OF THEM STATED TO ME THAT THEY ARE ALWAYS FIXING THIS PROBLEMS ON THE JEEPS. THAT WHERE THE PIPES COMING OUT OF THE MANIFOLD START TO SPLIT IS WHERE IT IS CRACKING. THAT IT IS A WEAK SPOT. ONE OF THE PLACES I TOOK IT TO SHOWED ME. HE HAD 3 DIFFERENT MANIFOLDS THERE AND SHOWED ME AND ALL 3 OF THEM WERE CRACKED IN THE SAME SPOT AS MINE. HE USED TO WORK FOR CHRYSLER AND SAID THAT THEY HAD EVEN NEW ONES COMING BACK WITH THE SAME PROBLEM IN THE SAME SPOT. IF THERE ARE THAT MANY DEFECTS, SHOULDN'T THEY HAVE TO REDO THE DESIGN OR SOMETHING TO MAKE THEM LAST. THESE ARE STAINLESS STEEL PIPES AND SHOULD NOT BE THAT EASY TO CRACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747425June 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
HIGH PULSATING IN BRAKES, ONLY WARR. 12,000 MILES,SHOULD HAVE RECALL, VERY UNSAFE, HAD ROTORS TURNED AND NEW PADS, SAME PROBLEM STARTING AGAIN, I HAVE NOT FOUND A 2000 GRAND CHREOKEE OWNER THAT HAS OVER 12,000 MILES ON IT THAT HAS NOT HAD THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747430June 26, 2001
POWER TRAIN:AXLE ASSEMBLY
I WAS ADVISED BY SEVERAL DEALERS THAT THIS YEAR (1997) VEHICLE HAS HAD MANY FAILURES AND IF NOT CORRECTED COULD CAUSE THE REAR AXLE TO LOCK-UP AND POSSIBLY CAUSE AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891192June 26, 2001
SUSPENSION:FRONT
VEHICLE SEVERELY PULLS TO RIGHT WHEN DRIVEN AT HIGHWAY SPEEDS. DEALER CANNOT IDENTIFY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747348June 25, 2001
FUEL SYSTEM, OTHER
THE GAS GUAGE DOES NOT REPORT MORE FUEL AS DESCRIBED IN THE OTHER RECALL, BUT THE GUAGE POINTER SUDDENLY, AT ANY SPEED, DROPS TO EMPTY AND THE GUAGE CHIMES A WARNING. THIS HAPPENS WHEN PARKED, WHEN DRIVING, WHEN IDLING, WHEN YOU FIRST START THE ENGINE AND WHEN YOU'VE BEEN DRIVING FOR HOURS. IT HAPPENS REPEATEDLY - THE POINTER WILL FLOP FROM EMPTY TO THE PROPER LEVEL UP TO 30 TIMES WITHIN 2 MINUTES (NOT AN EXAGGERATION). SOMETIMES, IT DOES NOT GO BACK TO THE PROPER LEVEL - I HAVE FILLED THE TANK COMPLETELY, WATCHED IT GO TO E, THEN DRIVEN 25 MILES HOME WITH THE POINTER ON E THE WHOLE TIME. MY HUSBAND HAS A 1998 JEEP GR CHEROKEE AND IT DOES THE SAME THING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747382June 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVER FRONT END SHIMMY AND PUSLATION OF BRAKES WHEN BRAKING FROM HWY SPEED. DEALER REPORTED WARPED ROTORS DUE TO HIGH HEAT PLACED ON BRAKES. WHEN I ASKED WHAT WOULD CAUSE THE HIGH HEAT I WAS TOLD I MUST DRIVE WITH MY FOOT ON THE BRAKE WHICH I DON'T DO. DEALER MACHINED ROTORS AT OWNERS EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747327June 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES PULSATING WITH TREMENDOUS VIBRATION GOING UP THROUGHT STEERING WHEEL WHEN BRAKES APPLIED 50MPH OR ABOVE AT 8800 MILES. VERY DANGEROUS WHEN UNEXPECTEDLY ENCOUNTERED ON HIGHWAY FIRST TIME. ROTORS REPORTEDLY WARPER. REPLACED BY DEALER. PROBLEM AROUSE AGAIN AT 22114 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890974June 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER RECEIVED RECALL 00V136000 CONCERNING FRONT BRAKE ROTORS. UPON EXAMINATION BY A PRIVATE MECHANIC, REAR BRAKE ROTORS WERE IN SAME CONDITION AS FRONT BRAKE ROTORS, EXCESSIVELY WORN/WARPED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890889June 21, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING 70 MPH VEHICLE SUDDENLY STALLED. TOWED TO DEALER WHO NOTICED THE VEHICLE WAS OUT OF FUEL, YET FUEL GAUGE SHOWED 1/2 A TANK. FUEL SENDING UNIT NEEDED TO BE REPLACED. THERE WAS RECALL 97V194002, BUT PER CHRYSLER THIS VEHICLE WAS NOT AFFECTED DUE TO VIN. *AK THE FAILED PART WAS ON ORDER, AND WAS NOT PART OF THE RECALL. THE SUDDEN STALLING OF THE VEHICLE MAKES DRIVING IT VERY DANGEROUS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890894June 21, 2001
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ENGINE MOUNTS HAVE PREMATURELY WORN WHICH HAS CAUSED SEVERE VIBRATION IN FRONT END OF VEHICLE. *AK CONSUMER TOOK VEHICLE TO DEALER FOR RECALL AND ALSO INFORMED DEALER OF A LOUD CLUNK SOUND WHEN TRANSMISSION SHIFTS INTO DIFFERENT GEARS AND OF A FLUID LEAK AROUND THE TRANSMISSION, DEALER STATED TRANSFER CASE SEALS NEEDED REPLACED AND MAIN CRANK SEAL NEEDED REPLACED, TECH ALSO INFORMED CONSUMER THAT THE ENGINE MOUNTS WERE TORN LOOSE, CONSUMER SEEMED CONCERNED BECAUSE VEHICLE HAD NEVER BEEN TAKEN OFF ROAD. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747213June 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE SECOND FAILURE OF THE ROTORS AND PADS OCCURRED AT 16,065 MI. AND THE DEALER AGAINED REPLACED THE ROTORS AND PADS. THIS VEHICLE IN LESS THAT 2 YEARS HAD THREE SETS OF ROTORS AND PAD, I.E THE ORIGINAL, THE FIRST REPLACEMENT AND THE THIRD SET IN LESS THAN 1 YEAR 10 MONTHS. THE DEALER INDICATED TO ME THAT NEXT REGARDLESS OF WHEN IT HAPPENS WILL COST ME AN EST. $450.00 . THE FIRST FAILURE WAS 09/20/00 AND THE LAST FAILURE WAS 06/14/01. SOMETHING IS WRONG WITH THE BRAKE SYSTEM IN THIS JEEP - I BEEN ADVISED THAT SOME 1999 JEEPS WERE RECALLED FOR THE SAME PROBLEM BUT NOT MINE--HELP PLEASE THANKING YOU IN ADVANCEORIGINAL ROTOR AND PADS FAILED AT 9,564 MI AND THE DEALER REPLACED THE PARTS AT NO COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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