Honda Insight Complaints

519 consumer complaints on file.

#11566703January 20, 2024
STEERING
While driving the electric steering (hybrid car) failed. Resultant unassisted steering was extremely difficult. Car was towed to dealer where service tech said rodent gnawed thru electrical cable with power loss ensuing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561848December 26, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact stated while driving 45 MPH, the check engine warning light and several other unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence; however, the failure persisted. The vehicle was not part of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555211November 15, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Insight. The contact stated that while driving at 40 MPH, the vehicle independently downshifted and decelerated to 5 MPH with the brake warning light illuminated. Despite the failure, the contact was able to resume normal driving functionality. The dealer was contacted about the failure and acknowledged that the issue was a known failure. The contact was provided an appointment to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554741November 12, 2023
ENGINE
Noticed decreased performance & frequent oil changes in 2015. At first, I did not know the weak engine performance was related to the oil consumption & was never offered diagnostic testing until May 2023 across multiple Honda shops in different states. With this, I was under the impression that my car was performing within normal limits. Finally in May 2023 the local Honda shop recommended the proper diagnostic test & told me about the known piston/oil consumption defect known to this model & the (expired) warranty extension that was associated with it. I returned end of Aug 2023 to get results of my oil consumption test, which was positive. At this time, they quoted me a repair cost (to change out the piston rings, gaskets, & spark plugs) but I had to defer due to the high cost. The service representative that day happened to be rude/dismissive & also did not tell me how urgent this repair is or what the consequences of not repairing could be. I have been driving my car in the local area/mainly on surface streets while waiting for the service manager to get back to me about appealing to Honda USA for a goodwill repair. In the interim, my car suddenly & randomly stopped working while on the road. Just started shuddering, engine lost power & could not go more than 10 mph. 4 engine lights came on (check emissions, steering, VSA, hill assist systems). No real warning beforehand, I had been living with this defect undiagnosed for years. I was fortunately on a small streets at night when there was no traffic, so I did not lose power with other cars around, but had this happened on a busy/fast road, it could have easily caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546526September 26, 2023
TIRES
Hankook complaint #FDK4920160
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545198September 18, 2023
SEATS
The front driver seat parts that attach to the floor are getting rusted away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545301September 18, 2023
STRUCTURE:BODY
Rust at the body below rear door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544903September 16, 2023
UNKNOWN OR OTHER, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544821September 15, 2023
UNKNOWN OR OTHER
Roof and hood of car lost all paint and clear coat. Starting to rust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542862September 6, 2023
STRUCTURE:BODY
Both sides of the car have rust. The similar issue happen to the HONDA CRV's 2007 through 2011 model, which have a recall already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542499September 4, 2023
STRUCTURE:BODY
UNKNOWN. Rear frame on both sides are extremely rusted. Car purchased in Ohio in 2009 and appears the salt as eroded the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540141August 22, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have filed a complaint to the Honda Motor Company in Torrence, California. I have notifed Honda of a serious defect with our vehicles Collision Mitiagation Braking System. Here are the defects with our Honda Insight 2022 vehicle: 1) On three occasions while my wife Nino is driving on the 470 freeway in Colorado between Lone Tree and Littleton CO. Brake warning light comes on, light comes on randomly while driving 65 mph, then the Collision Mitiagation braking system comes on and slows the vehicle down to 15 mph while on the Freeway speed of 65 mph. While the brakes are engaging a forceful vacuum and pressure enters the cabin and that pressure goes to my wife's chest which casues pain. 2) 4th event was on August 15, 2023 while driving south on Kipling Ave in Littleton CO. My wife Nino was driving home appx 6:00 pm at 45-50 mph, when the vehicle did the same thing again, brake warning light displays orange yellow color, then the brakes engage to slow the vehicle down, then pressure and vacuum inside the cabin occurs with pressure towards my wife's chest. I have sent a letter yesterday to the Honda Motor Company. I would like to kindly request that you do an investigation into this matter. This defect on our vehicle is a life and dealth situation defect. My wife has been extremely lucky that no collision occured as a result of these horrible experiences. If the Honda Motor comany has not required a recall, then they should be doing this ASAP to prevent unecessary accidents to prevent citizens from dying. Our vehicle was towed on August 16, 2023 to Kuni Honda in Centennial CO. So far, the service manager said they have not been able to find the problem, but then he changed his story and said something needed to be adjusted 2-3 degrees. I requested more detailed information. I called yesterday to request the tow record and service repair records and they have not provided that info to me yet. Thank you for your attention to this serious matter.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11539329August 18, 2023
STRUCTURE:BODY
Corrosion of the body at the rear when exposed to normal driving conditions. The issue was validated by service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538658August 15, 2023
POWER TRAIN
The contact owns a 2013 Honda Insight. The contact stated that vehicle failed to respond after shifting the transmission to the desired gear. The contact stated that the check engine warning light was illuminated. The contact also stated that the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and was diagnosed with a defective CVT (Continuously Variable Transmission). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538133August 12, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I drove into my friends driveway with my foot on the brake to drop her off. All of a sudden my car lurched forward damaging my friends garage door and the foundation of her house. I had zero control of the car at that point. I plan on notifying Honda. There were no warning lights, or messages prior to this disaster.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11537966August 11, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
i was going home from work in my Honda insight 2019 and all of a sudden my car started showing all kings of warnings every single indicator was on and my car started to spin and hit the side railing of the highway i almost died that day no airbags deployed that is also an other safety function did work that day. Honda refuse to take any kind of responsibility for the car malfunction i called and ask for help they said go ahead buy a new car we can't help you with anything. my request to the department is take a action against HONDA so no other family or any other driver go through this. and no one lose love ones.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11532188July 14, 2023
ENGINE
Engine light came on around 60,000 miles. Indicated cylinder 4 compression off. Eventually diagnosed as blown head gasket resulting in engine replacement costing over $4300. I was told there was an extended warranty on the 2017 and 2018 models but not the 2019 model year. I did purchase one of the first insights produced in the 2019 model year and wonder if I received an engine with the same issue as the 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531137July 9, 2023
SERVICE BRAKES
The brakes failed and the yellow light that comes on as you are approaching another vehicle failed to come on along with the car not slowing down. The drivers foot was on the brake but the car wasn’t stopping. This caused the driver to rear end another vehicle causing a car crash. The dealer was asked about reading the computer to confirm brake failure but was advised they do not have the equipment to read the computer in the vehicle. There was no warning prior to the failure of the brakes not working.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11530645July 6, 2023
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Experiencing a dead or faulty battery issue in my 2022 Honda Insight. I called the Honda dealership to see if I could charge the battery from the points noted in the owners manual. The service representative said yes. Charged the battery to 100% and proceeded directly to the dealership for service. During the drive to the dealership I experienced the dashboard lights and annunciation display with errors. TPMS, electric steering, brakes, traction control, and to see my dealer. “On my way”… During the repair process and extended waiting period of about 2 hours. It was initially determined the steering wheel was “not centered”, cocked to the left, and would need a wheel alignment. How much is that $179. You must have hit a curb or something. No I did not, and would seek a second opinion first before I allowed that service. Let’s fix the battery and dashboard light error lights first. Proceeding the battery was determined faulty, testing at 95 CCA and would be replaced under warranty. But, upon test driving the car it was still having a traction control skid type light coming on and off, and a diagnostic fee of $158 may be required. I said, shouldn’t that be an issue related to the battery going bad and causing or the cause of the traction control light? We’ll have to see, he said. I asked to speak to the manager and decided I was at tge mercy of the dealership to find a resolve and authorized service. Upon researching on the internet, during my waiting period for the battery change, I learned their is a “steering angle sensor” located under the steering wheel that my need recalibration to resolve the offset steering wheel observation of the service representative. The cause of this need for recalibration may be because of a collision, remove/replacement of a battery. The recalibration requires a special diagnostic electronic device to interface with the cars computer(s). The receipt for service said “calibrated system”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525650June 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I experienced "rough running" of my 2013 Honda Insight just prior to August of 2021. Initial work on the vehicle helped, but repairs became increasingly expensive and extensive. EX: A simple oil change on about 8/2/2021 (mileage at 64,545). At about mileage 68,370 the vehicle failed again (showing check engine light / stalling); repair shop found a misfire on cylinder #4, and all 8 of the spark plugs were replaced. Then on/about Nov./2022 (mileage at 71,988), the vehicle was running rough again (with check engine light on) and the repair shop found a miss in cylinder #4 again, and then replaced cylinder #4 spark plugs and coils. On/about Feb./2023, the vehicle had more problems (running rough) and then the repair shop found a misfire on #4 again (spark plug was replaced.) On/about 5/18/2023, I took my vehicle in for a routine oil change. About two days later, on/about 5/20/2023, I (along with my girlfriend) drove on the freeway for a long trip. We had only been on the freeway for a few miles when the engine died. I had accelerated to 75 m.p.h. on a slight upgrade and was in the process of setting the cruise control when the engine revved up to 4,000 r.p.m.'s (as if it was climbing a steep hill); several warning lights showed up on the dashboard. I immediately disengaged the cruise control while in the left lane and (thankfully due to no vehicles being near us) was able to get the vehicle off to the right edge of the freeway. The vehicle had no power. I called a tow truck and the driver attempted to drive the Honda Insight onto his ramp (with thick smoke billowing out of the exhaust pipe) but it was only able to go half the car length up the ramp. At first, I was told it needed 2 spark plugs and was fixed. I reminded them that all 8 had recently been replaced; they then said no compression on #2 / that engine was dead. Took it to Honda; diagnosed it as the oil consumption issue. Check lights are for systems: emmission, brake, VSA, w/ various other lights on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Insight