Honda Insight Complaints

519 consumer complaints on file.

#11630288December 12, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629454December 7, 2024
SEAT BELTS
When we took it in for the front seat, buckle recall, we informed the dealership there was an issue with the driver side rear seatbelt. At that time, we only had two kids. Now we have three children, and we are not able to buckle all our children in the backseat. Each time we take the car to the dealership for an oil change we tell him the same issue they state there is no recall and won’t look at it. . How can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629202December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628494December 3, 2024
SEAT BELTS
AFTER PREVIOUS RECALL 748083 WAS PERFORMED THE SEATBELT LATCH FAILED INTERNALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625326November 14, 2024
FUEL SYSTEM, GASOLINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624923November 13, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623803November 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621862October 25, 2024
UNKNOWN OR OTHER
Vehicle a/c system did not effectively cool cabin in warm weather on long drives. Last trip there were white particles coming from the vents. There is a known issue with the systems and Honda extended the warranty on a/c system due to problem condensors. Brought it to a dealer who found that the evaporator was leaking causing refrigerant to enter cabin area. Dealer quoted over $1500 to replace a part that was defective from the factory. Vehicle is out of bumper to bumper warranty and Honda has refused to cover the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619595October 14, 2024
FUEL/PROPULSION SYSTEM
Engine will start shaking and making a helicopter sound while idling or driving under 45. Check engine light will begin to blink. While on the interstate, engine began to shake loudly making helicopter sound. Then it began to decelerate from 75 to 40 ON THE INTERSTATE before stalling out completely. I had to coast it into the pull off lane to avoid being hit. Spark plugs were replaced, but issue continues. Mechanic said it sounds like a fuel pump issue when I recorded it on video. When we restarted the car, engine light was not on so error codes could not be read.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616617September 26, 2024
AIR BAGS
While driving on or around September 4th, 2024, a warning light appeared on my dashboard. The warning stated “Supplemental Restraint System (SRS) Problem. See Your Dealer.” I took my car to Hare Honda for an inspection and service on September 18th, 2024, and was informed that the diagnostic process would need the car to be in the shop overnight. I rescheduled my diagnostic service for September 26, 2024. On the 26th, I received a notification regarding the diagnostic test and the warning turned out to be an internal issue with the Air Bag Control Module and it needed to be replaced. The cost for this replacement was quoted at $1,353.91. I tried searching for any recalls for my vehicle and could not find any active ones. I dug a little deeper and found out that Honda has a safety recall for the same SRS issue regarding the module used to deploy airbags. The NHTSA recall number is 18V664000 and the Honda recall numbers are B2R, C2P, and Z2Q. I tried searching for a place to claim that my car should be part of a recall that is no longer active, but I could not find a place to submit a claim for it until I found the reporting tool for the NHTSA. Any assistance would be appreciated, especially because this seems to be part of the same part that had a recall in the past and I was not notified. Looking forward to hearing from anyone! I will likely have to approve the service because I am using my car for an extended road journey on October 3rd. 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616374September 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Sloane Honda Service (9903 Bustleton Ave., Philadelphia, PA 19115); but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614324September 12, 2024
UNKNOWN OR OTHER
I am urging your immediate attention to a safety issue affecting the 2021 Honda Insight. The vehicle’s infotainment system, which controls key safety features including the Tire Pressure Monitoring System (TPMS), has failed. This malfunction prevents drivers from monitoring tire pressures, applying necessary software updates, and accessing navigation and hands-free features, which significantly increases the risk of accidents. The system's failure distracts drivers and compromises critical vehicle safety functions, warranting an urgent recall investigation. Thank you for your attention to this critical matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614165September 12, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the vehicle around 6:55PM at approximately 40 MPH while exiting the highway the Emergency breaking system fully engaged for no reason. There were no obstructions in the roadway, the vehicle was on center in the roadway and there were no vehicles in front when the braking occurred. After slowing the vehicle under full emergency braking to around 15 MPH the system stopped breaking and returned to normal. There were no warning lights, or system lights that activated before, during or after the emergency breaking. The lane departure warning visual indicator appeared on the dash, but the road departure mitigation indicator did not. This also occurred when the vehicle was a significant distance away from any solid lines in the roadway as the exit lane is oversized where the incident occurred. The incident caused a trailing vehicle to take evasive action and swerve onto the shoulder to avoid a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614074September 11, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614092September 11, 2024
FUEL/PROPULSION SYSTEM
If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613881September 10, 2024
SEATS, UNKNOWN OR OTHER, AIR BAGS
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610677August 25, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a two lane road driving over a small paved bridge going about 40mph with a car next to me and a car behind me nothing in front of me when my car did a hard phantom brake. No pre warning, the display did show BRAKE and it did beep. But everything was sudden. Luckily the car behind was able to slam on brakes. The car behind me continued to follow but was at least 4 car lengths away. I assume bc they didn't know why I braked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606848August 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving on several occasions at various speeds, the vehicle failed to accelerate as intended and lost motive power. The contact stated that the failure was mostly noticeable while making left returns and the vehicle did not accelerate as needed. On one occasion, the vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606578August 5, 2024
FUEL SYSTEM, GASOLINE, SERVICE BRAKES
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH, the vehicle was losing motive power. The contact stated that the message “Engine Overheating” had flashed on the instrument panel. The contact pulled over and then stopped the vehicle and waited 15 minutes before restarting the vehicle. The contact stated that the failure had become a recurring failure with the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the check engine warning illuminated and the vehicle almost stalled. Additionally, the contact stated that the check brakes message was displayed and the stabili-trak warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606355August 4, 2024
UNKNOWN OR OTHER
Backup camera failed and displaying rainbow colors. Persistent issue. Creates a safety hazard due to backup camera being inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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