Honda Insight Complaints

519 consumer complaints on file.

#11726149March 22, 2026
ELECTRICAL SYSTEM
BCM Body Control Module failed/malfunctioned. We had to pay for the repair at DCH Honda Mission Valley. The car does not start when it is cold outside. Many times, my husband, who primarily drives the car, was stranded and would have to wait for the weather to warm up a bit and then eventually, the car would then start. The dealership where we initially purchased the car new was able to determine, with the assistance of the corporation, that what we said happened. All the warning lamps/messages appeared every time this issue happened, beginning January 13, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723037March 9, 2026
ELECTRICAL SYSTEM
The contact owns a 2019 Honda Insight. The contact stated that while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, several unknown warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was driven onto the off-ramp and turned off the vehicle. The vehicle was started; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with a corroded connector and broken pin at the leak detection pump in the rear of the vehicle. The contact was informed that the leak detection module and wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714605January 30, 2026
ELECTRICAL SYSTEM
Battery keeps draining. On my 3rd battery and believe there’s a defect in the DC/DC converter (earlier recall - K9E). This has caused issues being stranded in the cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712835January 23, 2026
FUEL/PROPULSION SYSTEM
Went in for a typical servicing. They noted that the downstream O2 sensor was damaged by rodents. The vehicle, with around 14k has always been stored in a weather tight garage, never stored outside. There has been no rodents in the building since I owned it from 1999. This is a presumptuous statement I refuted, but they wouldn’t take off, and I felt this is a warranty or recall item. There are lots of speed bumps in the North Portland neighborhood, which may have caused the problem by cable scraping. I believe they documented it as rodents to escape their extended warranty contract requirements. I purchased an O2 sensor, which my independent said I don’t need to use it after taping the scrape as there’s no electronic issues being reported in the system. I would like this investigated and them pay for the sensor I apparently don’t need to install.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711072January 15, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Car was put into reverse to perform a T turn to drive in the opposite direction on 1/14. The "D" button was depressed to place the car into Drive. The car quickly accelerated backwards and crashed into the mailbox. Service Advisor at the David McDavid Honda Dealership was contacted yesterday regarding the issue but no response has been received yet. It is unknown if the backup camera was visible since attempts were being made to try to stop the car. Not much time was allowed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11710546January 12, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Back up camera stopped working, no blown fuses and the system updates I can do on the car from the touch screen say everything is up to date. My car has no open/not repaired recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707122December 26, 2025
SEATS
I received a 2021 Insight Seat Weight Sensor Safety Recall in September 2025 saying that recall replacement parts were now available at Honda Dealers. Ever since I received this notice, none of the Atlanta area Honda dealers are able to remedy the defect in my vehicle due to lack of parts, contrary to the notice saying parts are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707040December 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
The Honda Sensing suite's CMBS uses a combination of a front-facing camera and a radar sensor, it detected a sewerage as a hole and steel plates as a hole and made a sudden unsafe stop. Collision Mitigation Braking System (CMBS™) experiencing a false positive. We were going to like 15-20 over the steel plate and it made an emergency unsafe stop. It keeps doing it over and over. At this point it’s becoming really unsafe so I wanted to report it. It stopped all of sudden and made my neck in pain as my wife’s back. No the problem has not been talked to the dealer or they never told me about this kinds of problems will happen. No any warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702271December 1, 2025
FUEL/PROPULSION SYSTEM
This issue actually started in November of 2022. Driving down from the mountains the car started losing power. I took the car to the dealership on Monday. I was then advised that there was not an issue they could they could find. A few months later the car would not start. They replaced the battery and the issue was resolved (I don’t recall the exact month the battery was replaced). November 29,2025, I started my car and when I accelerated to about 30+ miles the car started to hesitate and it felt as if the car was going to stop. The check engine light came on and stayed on. I had over a half a tank of gas and temperature was around 28-30 degrees. I drove the car for about 2 miles to fill up to make the drive to my house. The distance is about 170 miles. Once the tank was full, I started up with no issues of shaking/hesitation/loss of power. Monday December 1,2025, Two days later. Started the car. Check engine light came on/car was vibrating/hesitation when giving gas. Drove to the dealership for them to check what the issue is. I noticed there are two other reported issues with the same/similar issue. At this moment, I’m waiting for the dealership to advise what the issue is/how to resolve the issue. It would be beneficial if service bulletins were added in the recall section. That could help fix problems faster and help make recalls faster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701339November 24, 2025
ENGINE
Under certain circumstances, the portion of the PCU that controls charging of the 12 volt accessory battery malfunctions, sending the PCU into a "fail safe" mode, preventing battery charging and activating warning displays for the driver. This has caused my vehicle to stall while driving, potentially increasing the risk of a crash. Other honda hybrids during this year have been recalled but not by my VIN number, however I am having the exact same issue. Below has me give a specific date but this happens almost every morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700069November 18, 2025
ENGINE
I have had a 2013 Honda Insight since September 2024 and I have complained about excessive oil consumption since October 2024.This past Saturday my car stopped on the highway when I tried to accelerate. It was towed to Honda and the diagnostic comes back as piston ring replacement with spark plugs. Last November I had 2 spark plugs replaced and my ignition coils. There was an ESB put out by Honda but I was not the current owner then so Honda doesn’t want to cover the cost. I also have contacted the dealership, that is not a certified reseller of Honda, mark Sweeney Buick of Cincinnati, Ohio but since I signed an As Is contract they stated they wouldn’t assist. The first week I got the car there were problems. I feel like mark Sweeney didn’t fully check their car before it was sold. Honda clearly saw that customers were having issues with the oil consumption, otherwise they wouldn’t have put out an 2 ESBs in the first place. I’d really like some assistance on this problem if possible. Attached will be both quotes, 1 from Nov 2024 were actually work was done and the other is what currently needs to be fixed on the car, mainly the piston rings and spark plugs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699002November 12, 2025
SERVICE BRAKES
The brake servo control unit feel simulator which reduces the simulation force provided to the brake pedal during emergency or failed conditions and is a key component of realizing a Regenerative Braking System. It provides a good pedal feeling to a driver, improves energy recovery and ensures braking security. My safety has been put at risk as that part is integral to my brake system (including the hybrid function) e.g. my car was in reverse and the brakes were not responding and had to leave my car. I towed my car to a local independent service provider and they confirmed via the OBD-II scanner that confirmed my break servo control feel simulator is bad and would need to be replaced. After doing research, the brake servo part is made in Japan by a company called Nissin. The part has been recalled in Japan and UK due to failures in similar hybrid models. The brake servo serves many functions including ensures consistency, mimics traditional braking, and provide the driver with a natural-feeling brake pedal, especially because the system relies on both regenerative braking and hydraulic friction brakes. For about 3 days I received a cluster of warning signs from my car such as traction control, brake system, brake, steering malfunction, and ACC. Given that this part directly affects braking capability and overall vehicle safety, I am deeply concerned that my safety has been compromised as the life of the part is supposed to last the life of the car (about 150,000 miles) . I respectfully request an immediate investigation, and would like to know whether this issue is covered under an existing or pending recall campaign. If not, I'd like to submit this to the recall campaign in the U.S. Please advise on the next steps for inspection, replacement, and ensuring my vehicle is safe to drive. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696866October 31, 2025
ELECTRICAL SYSTEM
While my wife was driving my car on a busy road. The servo brake control unit/ pedal simulator broke making it near impossible to stop the car. She had to crash the car into a parking block. And Honda import/export is uncooperative and dismissive of the fact that my wife and daughters lives were jeopardized due to the part malfunctioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693066October 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
While stopped at a train track, I used the Brake Hold feature and it was on when suddenly without touching peddles the car went forward and I hit the car in front of me
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11686784September 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic brake system activated even though there were no cars in front of me or behind me. Car came to a complete stop which would have been a huge risk if someone was behind me. I have also had other instances where the auto brake would randomly activate and stop the car, but not as severe as a full stop on this one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685253September 5, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX] while driving my 2019 Honda Insight Touring at approximately 35 mph on [XXX] , the vehicle’s automatic emergency braking system suddenly activated without any obstacle present. The car braked very hard, creating a dangerous situation in traffic. This was not the first time it has happened. The same issue occurred on two separate occasions in 2022, also with no vehicles or obstacles nearby. Each time, the system engaged abruptly and without warning. I am concerned about the safety risk of the Collision Mitigation Braking System (CMBS) activating erroneously, as it could easily cause a rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682568August 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This 2020 Honda Insight performed “phantom braking” of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This occurred 08/23/2025. The car is well maintained and does not have any service issues. This was completely random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682423August 22, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
The air conditioning system in my 2019 Honda Insight Touring Edition has failed three times in the last 3 years. Why is this a safety issue? In Southern California summer temperatures reach into the 90s and driving without air conditioning is impossible for any distance. For example today it is 93 degrees Fahrenheit in Los Angeles. It's impossible to use my car without air conditioning. Additionally, the A/C failure causes water vapor to condense on the windshield glass making it difficult to see through it and is an additional safety issue. The AC failure in the Honda Insights is a known issue to Honda USA. They have extended warranties of the air conditioning units to 10 years. This acknwledgement proves that Honda know of the issue and don't want to resolve it for consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677854August 1, 2025
LANE DEPARTURE: WARNING
The lane departure warning system in my Insight has, for the six years I have owned it, regularly been confused by shadows on the road - flashing a departure warning and trying to adjust the steering while I am driving within my lane. I was prompted to write this today because the LDS went off four times during my 8-mile drive to work this morning. It's mostly been a distracting annoyance, but as far as I know the system can't be disabled - just turned off manually every time the car is started. In sum: the vast majority of the times the lane departure system has alerted, the vehicle has not in fact been departing from a lane, but the LDS appears to be responding to shadows on the road - particularly in the morning and afternoon when shadows are darkest, and specifically while crossing a cable-stayed bridge (the cables cast lines of shadows across the roadway). I will put a date in your form, but this has been going on since I bought the vehicle in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675716July 23, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Honda Insight. The contact stated that after starting the vehicle, several unknown warning lights illuminated. During the failure, the brakes failed to function as intended, and the Lane Departure, Cruise Control, and Forward Collision Avoidance features failed to function as intended. The failure was intermittent. During the first failure, the vehicle was turned off and restarted after several minutes and the vehicle operated as intended. The vehicle was taken to the dealer and diagnosed with battery failure. The dealer also determined that the brake pedal simulator had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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