Honda Insight Complaints

55 consumer complaints on file.

#11493465November 14, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Several times since purchasing this vehicle the blindspot warning has lighted when no vehicles are present. It has lighted while driving next to the k rail center barrier, driving in the middle lane of a 3 lane highway, also at night when no cars are around on a 2 lane road. It has also lighted while driving in the rain with no vehicles around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491121October 27, 2022
UNKNOWN OR OTHER
Honda has a feature called "Traffic Sign Recognition System". With its mounted cameras the car is able to capture traffic signs while driving and display them on the dashboard. THE PROBLEM: the system is not very good at reading traffic signs and posts incorrect speed limits at times. I tried to turn this feature off but Honda does not have an option for that. Displaying the incorrect speed limit is a huge liability for the owner of the car if they decide to lend it to a friend or rent it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487010September 29, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My car was parked safely on my driveway. I turn on the car and all the lights came on including power loss failure, collision mitigation, etc. I had to tow it to a dealer where they claimed it was rodent damage causing an electrical failure on Monday, 9/19/22. The car was towed on 9/20/22. I was then told I was unable to claim any warranty. The dealer charged me $640.00 for the repair. They claim the wire harness was chewed on which caused the system failure. I ended up having to pay out of pocket instead of using my $500 insurance to cover the damages. (Insurance said it would likely raise my rates next if I continuously put a claim). I thought--one time incident, bad luck. The dealership refused to take photos of the chewed wires, but I was able to fight to receive some parts indicating the damage (who knows if it was actually mine or some they kept off of some other Honda--see attached photo). Not even 24 hours after having my car repaired to normal, I turn on the car in the morning and the same issues came up. I towed it again! The dealership claimed the rodent chewed my car in the same spot, at the same area. Charged me an additional $224.00 to solder it back citing that they never seen this happen before. I find it convenient that no other vehicles on this street had issues with rodent damage. And the same area was bitten twice. Why would Honda create such an easily accessible route for rodents or a non-covered protected wire? As a consumer, I end up fronting the bill because neither the manufacturer nor the dealership, nor the insurance company (who would likely end up raising my rates) have to deal with a terrible design. Never had issues with other brands nor other older vehicles had this issue in the cul-de-sac. Dealership ended up having wrapping the harness, but this car is NEW & should have been protected and repaired by Honda to begin with. Online search revealed Honda used SOY BASED insulation which attracts rodents. Very unsatisfied with Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485527September 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice, this car has engaged emergency brakes with cars behind me and no cars in front of me. Several other times, the "Brake now" indicator has come on with no cars nearby.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481897August 29, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving the vehicle between 60 and 65 MPH on a straight 4 lane divided highway with no oncoming traffic and no obstacles in the road, the emergency braking system triggered the audible and visual warnings and engaged emergency braking in the middle of the highway. There were no vehicles in front of the vehicle, there were no road hazards and the roadway was straight. Other vehicles needed to take evasive action to avoid a collision during the unnecessary braking and while regaining speed after the system deactivated. The vehicle has been inspected and no fault codes were found. This is the second occurrence of the issue. The manufacturer was notified after the first instance and was inspected at a Honda dealer. No action to repair or troubleshoot the issue has been taken by Honda following the first reported issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478290August 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving 45 mph on a straight 4 lane undivided road with no cars in front of me or in the oncoming lanes. I was maintaining speed and the vehicle engaged the emergency braking system. The visual and audible alerts went off and with extreme braking force slowed the vehicle down to 10 mph with no obsticles in the roadway. There were no road hazards that would necessitate the system to engage. The trailing vehicles, at highway speed, had to swerve into oncoming traffic to avoid rear ending me and I was unable to override the system to maintain speed. I've taken the vehicle to a Honda dealer and they were unable to find any fault codes in the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473072July 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving down the freeway, around 4pm there wasn't much traffic and the nearest vehicle in front of me was abour 100 meters ahead of me when my 2022 Honda Insight activated the automatic emergency brakes and slowed down for about a second before dis-activating them. Since the vehicle ahead of me was not close at all, there should have been no reason for the automatic brakes to activate. I was lucky there was little traffic at the time and no car was immediately behind me as that could have caused a great accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470044June 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The recent NHTSA disclosure of issues with Honda's driver-assistance technologies causes me to write about the troubling performance of adaptive cruise control on my 2021 Insight. When following another vehicle on controlled access highways, the system works fine. However if the vehicle in front enters an exit lane and slows, my car is slowed to the point that the brakes are fully applied, causing vehicles behind me slam on their brakes or swerve to avoid rear-ending me. The ACC does not "let go" of the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461413April 19, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
I have had 6 times where the collision warning has slammed on the brakes when there is no vehicles on the road in front of me. This is very dangerous when vehicles are behind you. I'm afraid that this car is going to cause a reck and get me and my wife hurt. A device that is supposed to help you has the ability to get you hurt. The dealer said that they were unable to get it to do it, and that if I was afraid of it that I could turn it off. Dosen't that defeat the purpose of getting it in the first place. I think Honda is just trying to sweep it under the table. Who knows how many other vehicles they have out there with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460727April 14, 2022
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2022 Honda Insight. The contact stated while driving approximately 60-75 MPH, the front end of the hood raised up. The contact continued to drive at a slower speed. The contact stated that the failure had been reoccurring while driving at high speeds. The vehicle was taken to the dealer who informed the contact that there was no service bulletin associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459957April 7, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
It had problems with this car in the first 500 miles on Oct 31st 2021 while driving on Long Island Expressway in Nassau County, NY. I have proof. I took pictures of the dashboard while getting lots of error codes while driving and only had 500 miles on the car. I experience loss of power, loss of steering and brake failure while driving on the Long Island Expressway. I was lucky to be near an exit and I let the car roll away through the exit and I was able to pull over to the side of the service road of LIE. After an hour the car started. I didn't know then, but this car has had chewed up wires ever since I picked it up from the dealership in Pennsylvania( Honda Vinart of Emmaus, PA ). I observed exposed wires when I changed oil for the first time in December 2021. At that time, I thought it is a hybrid thing and didn't think much about it. I was driving with exposed wires this entire time! I could had had the brakes lock up or lose complete power while driving on the highway and cause a major accident. You can try to deflect he blame away from Honda manufacturer, but we all know it is your fault. On March 4th 2022, the Honda Insight barely started , engine knocking and sputtering. I towed it to the Staten Island Honda service (which estimated the damage at $7000 , but the warranty doesn't cover ) and they told me that a rodent finished the job Sunday night. The soy based harness on my 2022 Honda Insight attracts rodents. Why didn't the rodents attack my wife car that is parked right next to mine in the same driveway? I never had this type of problem with the other cars I owned in the past. I had owned dozens of cars and left them months parked in my driveway and they never attracted any rodents. This is a warranty issue and a safety issue . I could have been killed while driving with exposed wires. How do I even know, that other wires are also chewed? Can I trust this car to be reliable anymore? A $30,000 car that can be my death trap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442487December 2, 2021
ELECTRICAL SYSTEM
Throughout short ownership of the vehicle, a "Charing System Problem" warning light has occurred when starting, and during operation, of the vehicle. The warning light occurs intermittently during start-ups and whilst driving. The warning light possibly indicates an error with the charging system of the vehicle that may potentially result in loss/reduction of power of the vehicle. This may result in an increase of a vehicle collision. The vehicle is currently under inspection by Honda of Oakland, and the service department states they cannot properly reproduce/identify/diagnose the issue at this time. See attachment for photo of first occurrence. Additional occurrences are documented via video and may be provided upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424785July 14, 2021
AIR BAGS
The contact owns a 2021 Honda Insight. The contact stated while driving at 55 mph, a deer jumped in front of the vehicle causing the contact to hit the deer but none of the air bags deployed. The contact mentioned that the automatic brakes were engaged during the incident. No one was injured and a police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to a dealer and was awaiting an inspection. The manufacturer was not informed of the failure. The failure mileage was approximately 6,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11395655February 10, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WE PURCHASED THE VEHICLE ON 1/23/21. ON 2/4/21, I WAS DRIVING IN DOBSON, NC, WHEN THE POWER CONTROL UNIT (PCU) MALFUNCTIONED, LEADING TO LOSS OF POWER STEERING AND BRAKES. WHEN I STARTED THE CAR, THE WARNING LIGHTS CAME ON. I TURNED THE CAR OFF AND THEN RESTARTED IT WITHOUT WARNING LIGHTS. I THEN BACKED OUT OF THE DRIVE AND STARTED ON MY WAY. AS I WAS DESCENDING A HILL, THE TRANSMISSION SHUT OFF. I WAS ABLE TO COAST TO A STOP WITH SOME BRAKING. THE CAR WAS TOWED TO FLOW HONDA IN WINSTON-SALEM, NC, WHERE THEY REPLACED THE PCU. WE PICKED UP THE CAR ON 2/9/21. MY WIFE WAS ABLE TO DRIVE IT FROM WINSTON-SALEM TO DURHAM, NC WITHOUT INCIDENT. SHE THEN DROVE ON I-40 TOWARDS OUR HOME IN RALEIGH, NC. WHILE TRAVELING ON I-40 AT 65 MPH, THE PCU MALFUNCTIONED AGAIN, AND THE TRANSMISSION STOPPED WORKING. SHE WAS UNABLE TO ACCELERATE, AND THE POWER STEERING AND POWER BRAKING WOULD NOT FUNCTION. SHE WAS ABLE TO COAST OVER TO THE RIGHT LANE FROM TWO LANES OVER AND THEN COASTED TO THE EXIT TO SAFETY. WHEN THE TOW TRUCK CAME TO RETRIEVE THE VEHICLE, THE CAR STARTED BUT WOULD NOT GET OUT OF PARK (IT COULD SHIFT INTO NEUTRAL BUT WOULD REVERT TO PARK WHEN MY FOOT WAS TAKEN OFF THE BRAKE). THE CAR WAS TOWED TO CROWN HONDA OF DURHAM, WHERE WE PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388438January 16, 2021
SERVICE BRAKES
ON TWO OCCASIONS I'VE HAD A BRAKE SYSTEM PROBLEM EROR MESSAGE POP UP ON MY HOME SCREEN INSIDE OF THE CAR AND ON THE HONDALINK APP 12/09/2020 AND ON 12/18/2020. I WAS LEAVING WORK ON BOTH INCIDENTS. THE MESSAGE READS: THE BRAKE SYSTEM HAS A PROBLEM OR THE BRAKE FLUID MAY BE LOW. I THERE IS NO RESISTANCE FROM THE BARK PEDAL, DOWNSHIFT TO LOWER GEARS TO SLOW THE VEHICLE. IMMEDIATELY STOP IN A SAFE PLACE AND CONTACT ROADSIDE ASSISTANCE. PART TWO: THE BRAKE SYSTEM HAS A PROBLEM. AVOID HIGH SPEEDS AND SUDDEN BRAKING. HAVE YOUR VEHICLES CHECKED BY A DEALER IMMEDIATELY. THE MESSAGE DISAPPEARS AFTER A FEW MINUTES OF BEING ON THE DISPLAY SCREEN. ALSO THE BRAKES ARE SQUEAKING MOSTLY WHEN I'M ABOUT TO TAKE OFF IN MOTION DURNING STARTUP. I TOOK THE CAR TO THE HONDA DEALERSHIP ON 01/15/2021. THEY COULD NOT GET THE CAR TO DUPLICATE THE BRAKE ERROR CODE THAT'S SHOWED UP BEFORE. THE TECH TEST DROVE MY CAR FOR 20 MILES AND NOTHING WAS FOUND. TODAY 01/16/2021 WHEN I RETURNED HOME FROM THE STORE THE BRAKES SQUEAKED AGAIN, BUT THIS TIME WHEN I WAS BACKING THE CAR IN TO MY PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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