Ford Explorer Service Bulletins
500 manufacturer communications on file.
- March 6, 2024•Document ID: 10251950Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- Mfr Comm. #:
- SSM 52333
- Date Added:
- March 20, 2024
- Manufacturer:
- LINCOLN
SummaryMany body control module C (BCMC) warranty return parts are coming back with no trouble found. To verify that the BCMC is at fault prior to replacing, perform the following. First, disconnect the battery then check all BCMC connectors for terminal pushout, pin damage, spread terminals, and corrosion. Refer to Workshop Manual Section 100-00 Wire Terminal Inspection and Replacement. If none found, reconnect the BCMC and battery terminals then recheck functionality. If concern still exists, proceed with BCMC replacement.
Associated Products (8)Associated Documents - March 1, 2024•Document ID: 10251934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52314
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Associated Products (67)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 moreAssociated Documents - February 29, 2024•Document ID: 10250852Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52307
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (30)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport+ 10 moreAssociated Documents - February 22, 2024•Document ID: 10251468Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- TSB 24-2044
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2181 to add 2024 vehicle model year. Some 2020-2024 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Associated Products (8)Associated Documents - February 22, 2024•Document ID: 10251467Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 24-2043
- Date Added:
- March 7, 2024
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 23-2208 to add 2024 model year vehicles. Some 2020-2024 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern
Associated Products (8)Associated Documents - February 16, 2024•Document ID: 10250526Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT
- Mfr Comm. #:
- SSM 52269
- Date Added:
- February 23, 2024
- Manufacturer:
- FORD
Summary2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (16)2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Lincoln Aviator2024 Lincoln Navigator2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln NavigatorAssociated Documents - February 9, 2024•Document ID: 10250306Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52244
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
SummarySome 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
Associated Products (3)Associated Documents - February 1, 2024•Document ID: 10250299Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52230
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
Summary2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
Associated Products (2)Associated Documents - February 1, 2024•Document ID: 10250298Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52229
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
Summary2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
Associated Products (4)Associated Documents - January 18, 2024•Document ID: 10249176Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52189
- Date Added:
- January 24, 2024
- Manufacturer:
- FORD
SummarySome 2020-2024 Explorer/Aviator vehicles may exhibit poor speaker sound quality and/or tick-tock noise while activating turn signals and streaming audio over Bluetooth. Customers may describe static heard during a Bluetooth phone call or a door speaker buzz or tick noise with the pulse of the turn signal. This may be due to concerns with the 14401/14A005 wiring harnesses or connector damage. Prior to the replacement of the affected speaker, inspect for incorrect pin fit/crimp, bent pins, broken wire strands, or other damage at inline connectors C202, C2383A, and/or C4240B. These circuits join the accessory protocol interface module (APIM) and audio front control module (ACM) components. If wiring/connector concerns are found, repair per Wiring Diagram Cell 5.
Associated Products (8)Associated Documents - January 17, 2024•Document ID: 10249790Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SANVol 2 Issue 1
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummaryThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
Associated Products (15)Associated Documents - December 21, 2023•Document ID: 10248062Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52152
- Date Added:
- January 2, 2024
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated powertrain malfunction (wrench) indicator and/or 4WD Fault Service Required message with diagnostic trouble codes (DTCs) C00A6:71, C00A6:74, C00A6:99, C00A7:11, C00A7:13, C00A8:11, and/or C00A8:13 present in the AWD module. This may be due to a damaged wiring harness rubbing against the underbody heat shield where it routes over and into the transfer case actuator motor. Inspect the wire harness for damage and repair as necessary following the procedures in the Wiring Diagram Manual. If no damage is found, continue with normal diagnostics.
Associated Products (6)Associated Documents - November 15, 2023•Document ID: 10246123Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2351
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (18)2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln AviatorAssociated Documents - November 14, 2023•Document ID: 10246128Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2353
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer vehicles equipped with a 2.3L EcoBoost engine, 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine, and 2023-2024 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
Associated Products (9)Associated Documents - November 14, 2023•Document ID: 10246125Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2352
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator and 2021-2023 Bronco vehicles equipped with a 10R60 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy and/or sticking valves in the main control valve body. To correct the condition, follow the Service Procedure to identify and correct the condition.
Associated Products (9)Associated Documents - November 10, 2023•Document ID: 10245358Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- TSB 23-2347
- Date Added:
- November 21, 2023
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 23-2279 to update the Service Procedure. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a powertrain malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). This may be due to the belt integrated starter generator (BISG). To correct this condition, follow the Service Procedure to diagnose and repair this symptom.
Associated Products (7)Associated Documents - November 8, 2023•Document ID: 10246069Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- 22G01 S2
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Explorer Vehicles - Rear Climate Control Module Retrofit
Associated Products (1)Associated Documents - November 7, 2023•Document ID: 10245354Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2249
- Date Added:
- November 21, 2023
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift. Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 (excluding Police Interceptor vehicles with column shift) may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or P07E4 stored in the powertrain control module (PCM) or transmission control module (TCM) and/or a possible audible noise. This may be due to a leak in the park valve circuit. To correct the condition, follow the Service Procedure to inspect the park system hardware for wear or damage and replace the valve body separator plate with an improved valve body separator plate.
Associated Products (4)Associated Documents - October 26, 2023•Document ID: 10244692Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 23B42
- Date Added:
- November 2, 2023
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 23B42 Certain 2023 Model Year Explorer, Bronco, Ranger Vehicles Equipped with 2.3L Gas Engine - Engine Long Block Replacement
Associated Products (3)Associated Documents - October 13, 2023•Document ID: 10244849Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SSM 51988
- Date Added:
- November 3, 2023
- Manufacturer:
- LINCOLN
SummarySome 2023 Explorer/Aviator vehicles built on 15-Mar-2023 and through 01-Sep-2023 may exhibit a vehicle vibration felt at 35-80 mph (55-130 km/h) in the steering wheel and/or seat. This may be due to tire flat spotting caused by vehicles being held at the Chicago Assembly Plant awaiting 360-degree camera repairs. Tire flat spotting on these vehicles may be a temporary concern that is resolved, with no repairs required, after the customer drives a minimum of 200 miles (320 km). Refer to Workshop Manual, Section 204-4A if diagnosis or repair is required after the vehicle has been driven this minimal distance.
Associated Products (2)Associated Documents