Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11121783August 22, 2018
ENGINE
MY VAN HAS A 3.6L PENTASTAR V6 ENGINE. CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING. CAR STARTED TO SHAKE AND LOSE POWER AT STOP LIGHT. AN OBD TEST INDICATED THAT CYLINDER #2 WAS MISFIRING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE ATTRIBUTABLE TO A CRACKED CYLINDER HEAD ON THE LEFT SIDE. CHRYSLER HAS PROMISED TO REPLACE FOR AFFECTED ENGINES AT NO COST TO OWNERS AS LONG AS THE VEHICLE IS WITHIN 10 YEARS OR 150,000 MILES. I HAD A SIMILAR ISSUE TWO YEARS AGO WHICH WAS FIXED AT NO COST TO ME WHEN THE VEHICLE WAS AT 78,000 MILES PLUS.. I AM FILING THIS COMPLAINT BECAUSE THIS TIME CHRYSLER HAS REFUSED TO PICK UP THE COST OF $1,800 PLUS ESTIMATED BY THE CHRYSLER DEALERSHIP TO REPLACE THE CYLINDER HEAD ON MY VEHICLE. I HAVE CONTACTED THE CHRYSLER NUMBER SET UP TO RESOLVE THIS ISSUE SEVERAL TIMES BUT THE OFFICIAL RESPONSE IS THAT MY VEHICLE HAS A HIGH MILEAGE OF 130,084 AND THEREFORE NOT WITHIN THE 5 YEARS 100,000 MILES WARRANTY WINDOW. BUT INSTEAD OF ISSUING A MASS RECALL TO ADDRESS THIS PROBLEM CHRYSLER HAS ISSUED A PUBLIC BULLETIN STATING THAT THE COMPANY WILL PAY FOR THE REPLACEMENT OF CYLINDER HEADS AS THIS PROBLEM OCCURS ON THE PENTATSTAR ENGINE UP TO 10 YEARS 150,000.(NOT 5 YEARS 100,000 MILES) I HAVE POINTED OUT THIS FACT AND REFERENCED THE CHRYSLER BUT TO NO AVAIL. IN SHORT CHRYSLER HAS REFUSED TO HONOR ITS PUBLICLY STATED COMMITMENT IN THIS CASE. I AM WRITING TO REQUEST FOR ARBITRATION OR ELSE SHOW ME WHAT RECOURSE TO TAKE IN THIS DAVID VERSUS GOLIATH CASE. I FEEL VERY MUCH WRONGED AND WOULD VERY MUCH LIKE TO ESCALATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121161August 20, 2018
FUEL/PROPULSION SYSTEM
THE FUEL PUMP RELAY LOCATED WITHIN THE TIPM HAS FAILED WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED. THIS FAILED COMPONENT NEARLY CAUSED AN ACCIDENT AS THE VEHICLE LOST ALL POWER AT THOSE HIGHWAY SPEEDS. MY 3 CHILDREN AND WIFE WERE IN THE VEHICLE AT THE TIME. SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO & JEEP GRAND CHEROKEE EXISTS FOR THE SAME EXACT ISSUE ON THE SAME COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121170August 20, 2018
ELECTRICAL SYSTEM
NO BU5 WARNING. INSTRUMENT LIGHTS CPME ON. WINDSHIELD WIPERS COME ON. HEADLIGHTS COME ON RADIO QUITS WORKING. AIR CONDITIONER STOPS WOKING.VEHICLE IS IN MOTION WHEN THIS STARTS HAPPENED 2 YEARS AGO. TWO YEARS AGO SENT VEHICLE TO DEALER. THEY SAID THEY TOOK THE CAR APART AND PUT IS BACK TOGETHER PROBLEM DISAPPEARED. OCCURED AGAIN A OOUPLE OF WEEKS AGO. NOBODY SEEMS TO KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120869August 19, 2018
SEATS
WHILE DRIVING, THE VEHICLE ACTIVE HEAD RESTRAINT DEPLOYED, ON ITS OWN, PUSHING MY HEAD FORWARD. NO COLLISION HAD OCCURRED AT THE TIME OF DEPLOYMENT. THE HEAD RESTRAINT LOOKS AS IF THE PLASTIC BRACKET INSIDE BROKE BECAUSE I TRIED RESETTING THE HEAD RESTRAINT, PER MANUFACTURER INSTRUCTIONS, BUT IT WILL NOT RESET. HEAD RESTRAINT NEEDS TO BE REPLACED WITH A NEW PART.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11120908August 19, 2018
FUEL/PROPULSION SYSTEM
I HAVE A FUEL LEAK UNDERNEATH FROM THE TOP OF FUEL TANK. I BELIEVE IT IS COMING FROM THE FUEL PUMP. LEAKS WHEN ENGINE IS RUNNING ONLY. DOES NOT LEAK WHEN AUTO IS NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120658August 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE HORN, SPEEDOMETER, FUEL GAUGE, AND CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT CALLED STEW HANSEN DODGE RAM CHRYSLER JEEP AT (515) 331-2900 (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120245August 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. ALSO, WHILE REVERSING, THE VEHICLE WOULD SEIZE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO BYFORD CHRYSLER DODGE JEEP RAM DUNCAN (8703 US-81, DUNCAN, OK 73533, (580) 255-2067), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120123August 15, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE TIPM IN OUR VAN HAS FAILED, IT IS A KNOWN AND COMMON ISSUE FOR CHRYSLER AND THEY REFUSE TO ACKNOWLEDGE THE ISSUE OR DO ANYTHING TO FIX THE ISSUE. IT CAUSES MULTIPLE ELECTRICAL SYSTEM FAILURES AND ULTIMATELY RENDERS THE ENGINE USELESS AT RANDOM TIMES WHEN THE RELAY FAILS. MY CAR WILL NO LONGER START DUE TO THE FAILURE OF THIS PART, AND THE KNOWN ISSUES WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119668August 13, 2018
ENGINE
ENGINE SMOKING AND OVER HEAT. DEFECT HEATER HOSES Y FITTING SPLITS . ITS ALL OVER U TUBE AS A COMMON PROBLEM. POOR AND NO WARRANTY $450 REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119389August 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE STALLED INTERMITTENTLY GOING DOWN ROAD, DASH LIGHTS FLICKER ON AND OFF, WINDSHIELD WIPERS TURN ON INTERMITTENTLY, RADIO NOT OWRKING, WINDOWS NOT WORKING, LOCKS NOT WORKING, ALL DASH LIGHTS NOW NOT ON, GAS GAGE NOT WORKING, RPM NOT WORKING. VEHICLE IS CURRENTLY NOT DRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118821August 9, 2018
FUEL/PROPULSION SYSTEM
CAR HAS HARD TIME STARTING. FUEL PUMP MODULE WILL NOT START ON TURN OF THE KEY TILL THE SECOND OR THIRD TRY LOSS OF STEERING AND BREAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118483August 8, 2018
ENGINE, POWER TRAIN
VEHICLE PURCHASED IN 2015. MARCH OF 2016, 28648 MILES, VEHICLE BEGAN MAKING VIBRATION/SQUEALING TYPE NOISES UNDER THE HOOD. NOISE ONLY OCCUREED DURING IDLING/IN PARK. FLEXPLATE WAS REPLACED. DECEMBER 2016 UPON STARTING VEHICLE MADE A LOUD SQUEAL/GRINDING SOUND. VEHICLE WAS PUT IN PARK AND TURNED OFF. CONTACTED DODGE AND WAS TOLD TO RESTART. THE VEHICLE WOULD NOT COME OUT OF PARK. CAR TOWED AND STARTED ASSEMBLY REPLACED. AUGUST 8,2018, FLEXPLATE IS GOING TO HAVE TO BE REPLACED YET AGAIN AT 107000 MILES. NOISE IS VERY LOUD. HAPPENED WHILE IDLING AT RED LIGHT, AND CONTINUES ANYTIME IDLING/IN PARK. GOES AWAY DURING ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118595August 8, 2018
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING OVER UNLEVELED LAND, THE VEHICLE EXPERIENCED A COMPLETE LOST OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORTHTOWN CHRYSLER DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118641August 8, 2018
FUEL/PROPULSION SYSTEM
VEHICLE WHILE DRIVING LOSES POWER MOTOR SHUTDOWN DUE TO FUEL PUMP MODULE WILL NOT START ON TURN OF THE KEY TILL THE SECOND OR THIRD TRY LOSS OF STEERING AND BREAKS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11118257August 7, 2018
EXTERIOR LIGHTING
INTERMITTENT TURN SIGNAL OPERATION PROBLEM. RIGHT SIGNAL TURNS ON WHEN ATTEMPTING TO SIGNAL LEFT, HAVE TO THEN SWITCH TO RIGHT AND BACK TO GET LEFT TO TURN ON. HAPPENS WHILE IN OPERATION AND IN MOTION, CHECKED OUT FINE WHEN PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118375August 7, 2018
UNKNOWN OR OTHER
2013 DODGE GRAND CARAVAN, DRIVER SIDE SLIDING DOOR ACTUATOR FAILURE. SLIDING DOOR WILL NO LONGER OPEN. APPROXIMATE MILEAGE IS 43,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118073August 6, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHEN THE KEY FOB IS PLACED IN THE IGNITION AND TURNED TO ACCESSORY NO GAUGES WORK AND THE WINDSHIELD WIPERS COME ON AND WILL NOT SHUT OFF. THE VEHICLE WILL START BUT THE TACH, SPEEDOMETER, GAS GAUGE AND TEMPERATURE GAUGE DOES NOT WORK. THE WINDSHIELD WIPERS CONTINUE TURN RUN EVEN THOUGH THE SWITCH IS IN THE OFF POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115357August 2, 2018
ELECTRICAL SYSTEM
MY SON WAS ALMOST CLOSED IN THE DOOR GETTING IN THE VAN DOORS FAILED TO OPEN BACK UP AND LITERALLY ALMOST CLOSED HIM IN. I HAD TO TELL HIM TO MOVE QUICKLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115391August 2, 2018
ELECTRICAL SYSTEM, POWER TRAIN
DODGE CARAVAN 2011, A FEW TIMES OUT OF A WEEK AND MONTH ONCE I USE THE CAR AND THEN TURN IT OFF ONCE I WANT TO TURN IT ON AGAIN IT WON'T START. AND IT WILL START ABOUT 2 HOURS OR MORE LATER. I OWNED IT FOR A YEAR ALREADY AND I'VE BEEN DEALING WITH THIS FOR A WHOLE YEAR, I AM DESPERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115462August 2, 2018
AIR BAGS
AIR BAG LIGHT COMES AND GOES WHEN CORNER IS TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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