Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11133492October 5, 2018
ENGINE, POWER TRAIN
WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPS RUNNING. THE POWER STEERING SEIZES UP & I HAVE TO MANUALLY STEER TO THE SIDE OF THE ROAD.THE CHECK ENGINE LIGHT COMES ON, WHEN I RESTART THE CAR. EACH TIME IT HAS HAPPENED, FORTUNATELY NO ONE HAS BEEN BEHIND ME. THE DEALERSHIP THAT WE PURCHASED IT FROM SAID THAT IT WAS A CAM SHAFT PROBLEM. AFTER PAYING $1000+ IN REPAIRS TO FIX THIS PROBLEM, IT STILL CONTINUES TO HAPPEN.WE HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I NEEDED AN OIL CHANGE. I BROUGHT IT IN FOR AN OIL CHANGE & IT CONTINUES TO SHUT DOWN WHILE DRIVING. THE DEALER THEN TOLD ME THAT IT IS ANOTHER CAM SHAFT & THEY HAVE NO WAY OF KNOWING WHICH ONE. THE CHECK ENGINE LIGHT NO LONGER GOES ON & IT DOES NOT STORE CODES WHEN THIS HAPPENS. SEVERAL TIMES WE HAVE CONTACTED "CHRYSLER CUSTOMER CARES" & THEY JUST TAKE DOWN OUR CONTACT INFO, REGISTER OUR PROBLEM & DO NOT FOLLOW UP. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 92K+ MILES. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133329October 4, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2016 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE CONTACT STRUCK ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE FENDER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO KAMA'AINA MOTORS (400 E KAWILLI ST, HILO, HI 96720, 888-808-5270), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND WENT TO THE CONTACT'S RESIDENCE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133361October 4, 2018
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR IS STUCK IN THE CLOSED AND LOCKED POSITION. WILL NOT UNLOCK MANUALLY OR BY POWER UNLOCK SWITCH. NO CAUSE OR SYMPTOMS OBSERVED BEFORE THE FAILURE. THERE WAS NO MISTREATMENT OF THE DOOR. WE ALWAYS USE THE AUTOMATIC POWER CLOSURE AND LATCHING. THIS IS A SAFETY ISSUE. PASSENGERS CAN BE TRAPPED INSIDE THE VAN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133070October 3, 2018
SEATS
MY VEHICLE WAS PARKED AT MY JOB. WHEN I RETURNED TO MY VEHICLE TO LEAVE WORK I NOTICED THAT THE FRONT PASSENGER HEADREST WAS DEPLOYED. I CHECKED FOR ANY DAMAGE TO THE VEHICLE AND THERE WAS NONE AT ALL. I DROVE THE VEHICLE HOME AND MY HUSBAND TRIED TO RESET THE HEADREST BUT IT APPEARS AS THE PLASTIC CLIPS THAT HOLD THE "ROD" IN PLACE HAVE BROKEN SO THE HEADREST WILL NOT RESET. I DO NOT FEEL SAFE HAVING A PASSENGER IN THE SEAT NOR DO I REALLY FEEL SAFE DRIVING INCASE THE DRIVER'S SIDE WAS TO DEPLOY WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133181October 3, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION SWITCH FAIL TO STAR .WHEN YOU INITIAL IS FREQUENT ALMOST MOST THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132999October 2, 2018
ENGINE
WE HAVE HAD THIS VEHICLE FOR 2 YEARS. IT HAD A TICKING SOUND FROM THE DAY WE BOUGHT IT. THE DEALER SAID IT WAS OUR CAMS AND ROCKERS WHICH THEY REPAIRED. SHORTLY AFTER WE STARTED GETTING A P0304 CODE...TOLD NOT TO WORRY ABOUT IT. CODE WENT AWAY THEN WE GET THE CODE AGIN SO WE REPLACE ALL 6 SPARK PLUGS WITH MOPAR PLUGS AND MOPAR COILS..HAD TO REPLACE THE STARTER AS WELL. CODE CAME BACK AND HAS A ROUGH IDLE...ENGINE RUNS GREAT BUT IDLE IS BAD. LOW COMPRESSION ON 4TH CYLINDER AND NOW LOOKING AT A CRACKED HEAD. DODGE HAS A PROBLEM WITH THESE PENTASTAR ENGINES...A LOT MORE THAN 7500. A RECALL NEEDS TO HAPPEN WITH THESE ENGINES. I HAVE A 2003 PONTIAC MONTANA THAT RUNS GREAT AND I HAVE NOT ANYWHERE NEAR THE PROBLEMS. DODGE NEEDS TO REPAIR MY VAN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132657October 1, 2018
SEATS
DRIVER SIDE HEADREST HIT DRIVER WHILE VEHICLE WAS BEING DRIVEN ON A CITY STREET BECAUSE THE HEADREST BROKE APART. THERE WAS NO IMPACT OR OTHER APPARENT CAUSE OF THIS TO HAPPEN. HEADREST CAME APART AND THE INTERNAL PLASTIC PIECES HOLDING A METAL ROD IN PLACE ARE BROKEN. IT WILL NOT GO BACK INTO PLACE DUE TO BROKEN PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132682October 1, 2018
UNKNOWN OR OTHER
THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11132711October 1, 2018
WHEELS
LOW TIRE PRESSURE WARNING LIGHT STAYS ON AFTER CHECKING THAT TIRES ARE INFLATED CORRECTLY. CHRYSLER DEALERSHIP SAID THERE WAS NO RECALL ON MY VEHICLE AND THEY RECOMMENDED REPLACING ALL FOUR SENSORS: $75 PER WHEEL PLUS LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132765October 1, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FAILURE OCCURRED. PROVIDENCE AUTO (717-284-9900, LOCATED AT 796-804 LANCASTER PIKE, QUARRYVILLE, PA 17566) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO CHANGE THE BATTERY TERMINAL. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132118September 28, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY VAN WILL DIE AT TIMES GOING DOWN ROAD OR JUST NOT START, AFTER PARKING IT. THEN THE CHECK ENGINE AND STABILITY CONTROL FLASHES ON DASH. WILL NOT COME OUT OF PARK. THEN IT MAY START RANDOMLY AND RUN FOR A FEW WEEKS OR COUPLE OF MONTHS AND DO SAME THING AGAIN. WE HAVE PUT NEW BRAKES, BATTERY, CHECKED FUEL PUMP, AND PUT NEW TIRES AND HAD CENSORS ON WHEELS CHECKED. STILL DOES NOT START. T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132140September 28, 2018
ELECTRICAL SYSTEM
DRIVER STOPPED AT A STOP SIGN, TURNED RIGHT, ACCELERATED TO 10-15 MPH AND THE VEHICLE'S ENGINE SHUT OFF. AT THE SAME TIME THE FOUR WAY LIGHTS BEGAN FLASHING, HORN SOUNDED (LIKE A CAR ALARM ACTIVATED - ON-OFF-ON-OFF), WIPERS BEGAN MOVING BACK AND FORTH ALONG WITH WIND SHIELD FLUID SPRAYING OUT. AFTER COASTING TO A STOP, THE DRIVER SMELLED SOMETHING BURNING AND IMMEDIATELY EVACUATED THE VEHICLE AND CALLED 911. FIRE CREWS ARRIVED TO FIND A FIRE IN THE ENGINE COMPARTMENT, DRIVER'S SIDE. FIRE EXTINGUISHED WITH WATER. NO INJURIES. VEHICLE TOWED TO SECURE LOCATION FOR FURTHER INVESTIGATION. ...*BF UPDATED 10/30/18*JB *DT*JB *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131714September 26, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I PUT THE VAN IN PARK. GOT OUT TO WALK AROUND AND GET A CAR SEAT & THE VAN STARTED MOVING IN REVERSE (BACK UP CAMERA WAS NOT ON) SO I KNOW I PUT IT IN PARK. THE VAN HIT ANOTHER CAR BESIDE ME AND IF I WAS NOT ABLE TO STOP IT IN TIME IT WOULD'VE HIT MY APARTMENT COMPLEX BECAUSE IT WAS MOVING FAST ENOUGH TO GO OVER THE CURB BY ITSELF! I WATCH MULTIPLE KIDS ON A DAILY BASIS INCLUDING MY OWN AND THIS IS NOT SAFE! THIS SITUATION COULD'VE ENDED WAY WORSE!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11131116September 25, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AZ - 2016 DODGE GRAND CARAVAN R/T, APPROX 63,500 MI. 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT WOULDN'T START. I ASSUMED IT WAS THE BATTERY BECAUSE ITS A FAIRLY NEW VEHICLE. I GAVE IT A JUMP AND THE VEHICLE STARTED. I SET THE TIME AS IT HAD RESET TO 12:00AM BUT RADIO STATIONS WERE STILL PROGRAMMED. I WENT ON A 3HR DRIVE BACK HOME WITH NO ISSUES AND FIGURED THE BATTERY WAS CHARGED BY THE TIME I GOT HOME. BEFORE I WENT INSIDE FOR THE NIGHT, I ATTEMPTED TO START VEHICLE UP AND IT STARTED WITH NO ISSUES. THE NEXT MORNING I WENT TO START THE VEHICLE AND IT WOULD NOT START ON THE FIRST OR SECOND ATTEMPT. I NOTICED THE DISPLAY ON THE DASH WOULD ALTERNATE FROM "RUN" TO "OFF" EACH TIME I WOULD TRY TO START IT. THE THIRD TRY THE VEHICLE STARTED FOR A GOOD 3-5 SECONDS THEN DIED. THE NEXT ATTEMPT THE VEHICLE STARTED. I HAD THE SAME ISSUES AFTER WORK AND EACH TIME I WOULD THINK IT WAS THE BATTERY BECAUSE THE CAR WOULD TRY TO TURN OVER AND DASH WOULD ALTERNATE START TO OFF AND THE CLOCK ON THE RADIO WOULD RESET TO 12:00 AM. THIS HAS BEEN GOING ON FOR 2 WEEKS NOW, I REACHED THE POINT OF REPLACING THE ALTERNATOR. I ALSO HAD THE NEW ALTERNATOR AND BATTERY TESTED, BOTH TESTED GOOD. WHAT KEPT LEADING ME TO A BAD ALTERNATOR/BATTERY WAS THE FACT THAT THE CLOCK WOULD RESET AND THE FIRST FEW ATTEMPTS TO START THE VEHICLE WOULD NOT WORK. MY THINKING STARTED TO CHANGE AS THE DAYS PASSED. I THOUGHT THAT HAD IT BEEN A BATTERY OR CHARGING ISSUE THE BATTERY WOULD HAVE BEEN DEAD BY NOW. TODAY I WENT THROUGH THE SAME ROUTINE, TRIED TWICE TO START, THEN IT WOULD START THEN STALL, OF COURSE THE LAST TRY IT WOULD STAY ON. SAME THING IN THE EVENING, AFTER WORK, BUT THIS TIME WHILE DRIVING THE VEHICLE STALLED OUT WHILE DRIVING IN TRAFFIC AT 45MPH. NO WARNINGS OR CHECK ENGINE LIGHT, I PULLED OVER, VEHICLE STARTED RIGHT UP. A SEARCH OF THE SYMPTOMS LEAD ME TO TIPM ISSUES EARLIER MODELS WERE HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131609September 25, 2018
STEERING
VAN LOSE POWER STEERING DURING HEAVY RAIN ONLY. I PURCHASE THIS VAN IN JUNE/JULY 2018 RECENTLY HAD POWER STEERING CHECK AND NO ISSUES FOUND. YET THIS THE FIFTH TIME THIS HAS HAPPENED. TODAY I WAS DRIVING IN THE RAIN TO PICKUP MY DAUGHTER FROM SCHOOL AND IT HAPPENED AGAIN. THE WHEEL TIGHTEN UP AND I WAS UNABLE TURN. I HAD TO TURN ON MY HAZARDS LIGHT AND TURN CAR OFF IN THE MIDDLE OF THE ROAD. AFTER LETTING VEHICLE SIT ABOUT 15 MINUTES I WAS ABLE TO DRIVE HOME. I REPEAT IT ONLY HAPPENS IN THE RAIN WHY I BELIEVE THERE IS A MANUFACTOR DEFECT AND NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130671September 21, 2018
AIR BAGS, SEATS
MY VEHICLE IS EQUIPPED WITH HEADREST AIR BAGS. A YEAR AGO MY PASSENGER SIDE HEADREST AIR BAG ENGAGED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AND WE WERE INSIDE A RESTAURANT. THERE WAS NO DAMAGE TO THE VEHICLE TO INDICATE IT TO GO OFF. I CONTACTED DODGE AND THE DEALERSHIP AND BOTH TOLD ME THAT THEY WOULD NOT DO ANYTHING ABOUT THIS. FAST FORWARD TO LAST WEEK, I WAS SITTING AT A RED LIGHT WHEN ALL OF A SUDDEN MY DRIVER SIDE HEADREST SLAMMED ME IN THE BACK OF THE HEAD WHEN IT SPONTANEOUSLY WENT OFF. I HAVE NOW BEEN TRYING TO GET DODGE TO DO SOMETHING ABOUT BOTH HEADRESTS ONCE AGAIN, AND I AM NOT BEING CONTACTED BACK. I AM TRYING TO GET THE DEALERSHIP TO HELP AND THEIR COMMUNICATION IS HORRIBLE SO I HAVE NO IDEA IF I AM EVEN GETTING A RESOLUTION TO THIS. I FEEL THAT THIS ISN'T A RANDOM SITUATION AND FEEL VERY UNSAFE DRIVING MY VEHICLE WITH MYSELF AND CHILDREN IT IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11130411September 20, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING 60 MPH APPROACHING AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE VEHICLE WAS TAKEN TO DODGE OF BURNSVILLE (12101 HWY 35 W S, BURNSVILLE, MN 55337, (952) 894-9000) FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE FOUND. THE DEALER INFORMED THE CONTACT THAT THEY WOULD UPDATE THE COMPUTER SOFTWARE; HOWEVER, THE FAILURE COULD RECUR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 10,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130480September 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT MADE A CLICKING NOISE AND FAILED TO START. THE CONTACT WAS EVENTUALLY ABLE TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129858September 17, 2018
WHEELS
THANKS TO BAD ENGINEERING...I HAD A TIRE PRESSURE SENSOR BREAK APART FROM MY WHEEL AND CAUSED A BRAND NEW TIRE TO BLOW ON THE HIGHWAY. THE THREADS ON THE PRESSURE SENSOR ARE MADE OF ALUMINUM AND THE WHEEL IS A STEEL ONE. SO, IN ESSENCE, A PART MADE FOR MY SAFETY CAUSED AN ACCIDENT. YIKES!!! THIS IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129870September 17, 2018
SERVICE BRAKES
AFTER A RECALL ON THE STEERING WHEEL HARNESS REPAIR, THE DEALER BUD CLARY IN AUBURN, WASHINGTON (253-833- 2485. THE TRACTION CONTROL LIGHT ON THE VAN FLASHED ON THE WAY HOME AND ONE OF THE BRAKES ACTIVATED. THIS NEVER HAPPENED PRIOR TO THE REPAIR. THIS HAD CONTINUED AND HAS GOTTEN WORSE TO WHERE THE CAR ATTEMPTS TO STOP ON THE FREEWAY GOING 60 - 70 MPH (DEPENDING ON THE SPEED ZONE) THAT COULD CAUSE A LOCK UP OR WORSE. THERE ARE NO CODES GIVEN TO INDICATE WHY THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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