Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11114958July 31, 2018
ELECTRICAL SYSTEM
WHILE DRIVING MY VEHICAL CUTS OFF. THE DEALER SAID ITS THE VEHICALS TIPM IT NEEDS TO BE REPLACED ORIGINALLY THEY THOUGHT .ORG WAS THE WIN PRIME SILK .NET WAS REPLACED. THERE WAS A RECALL BUT NOT FOR MY YEAR. 2013 DODGE GRAND CARAVAN .THIS IS NOT JUST AN EXPENSE ITS DANGEROUS, I WAS ALMOST REAR ENDED BECAUSE THE CAR BEHIND ME WASNT LOOKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114963July 31, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE HESITATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RETRACT ONCE IT WAS RELEASED. AFTERWARDS, THE VEHICLE INADVERTENTLY ACCELERATED TO 55 MPH. AS A RESULT, THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT A TOW WOULD BE PROVIDED. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712, (254) 848-6200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR CONSUMER STATED THIS WAS THE SECOND ATTEMPT TAKING MY 2016 DODGE GRAND CARAVAN TO THE DEALERSHIP TO FIND OUT WHY MY GAS PEDAL STUCK TO THE FLOOR OF MY VEHICLE. AND VEHICLE TENTS ACCELERATE AND PICK UP SPEED, RPMS REVVING UP WHILE DRIVING. THE ISSUE AND DEFECT AND MECHANICAL ISSUES STILL EXIST. I AM SCHEDULED FOR OCTOBER 16TH 2018. TO TAKE THE VECHICLE BACK TO ALLEN SAMUELS DODGE CHRYSLER FOR THE THIRD TIME. YOU WILL FIND ATTACHED INVOICE FROM MY LAST VISIT FROM THE ABOVE CASE. NOTHING HAS CHANGED. FAMILY LIFE IS AT STAKE HERE EVERY TIME WE GET BEHIND THE WHEEL OF THIS VEHICLE THIS IS WHAT WE HAVE TO WORRY ABOUT THE GAS PEDAL STICKING TO THE FLOOR AGAIN DRIVING WITH IS ON YOUR MIND IT'S NOTA PLEASANT THOUGHT. YET AND STILL BOTH TIMES THAT WE HAVE TAKING A VEHICLE IN TO GET A DIAGNOSTIC AND INSPECTION OF THE PROBLEM AND DEFECT WE TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. UPDATED 10/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114620July 30, 2018
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO SAFELY SHIFT THE VEHICLE INTO NEUTRAL AND MANUALLY PULL THE ACCELERATOR PEDAL BACK TO POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34782747. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114025July 27, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE ECO FUEL BUTTON IS STUCK AND IS MAKING MY CHECK ENGINE LIGHT GO ON AND OFF. ALSO THE SWITCH FOR THE AIR/HEAT TURNS ON BY ITSELF, IT'S A SAFETY HAZARD KNOWING THAT THIS HAPPENS RANDOMLY. BOTH OF THESE THINGS HAPPEN ANYTIME THE CAR IS ON. CONTINUES TO HAPPEN DRIVING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113872July 26, 2018
ELECTRICAL SYSTEM, ENGINE
ON SATURDAY, JULY 21, 2018, A FIRE STARTED IN THE ENGINE, WHICH RESULTED IN AN EXPLOSION AND THE VAN WAS DETERMINED TO BE A TOTAL LOSS. FIRE DEPT. AND POLICE ARRIVED AT THE SCENE. THE VEHICLE WAS IN MOTION ON A CITY STREET. A PUFF OF SMOKE STARTED, PULLED VEHICLE TO SIDE OF ROAD. EXITED VEHICLE AS THE FIRE HAD STARTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11113919July 26, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. KELLY JEEP CHRYSLER DODGE RAM (501 STATE AVE, EMMAUS, PENNSYLVANIA 18049, (610) 991-8448) WAS MADE AWARE OF THE FAILURE AND REPLACED THE KEY FOBS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113609July 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE ENGINE COMPLETELY SHUT OFF. THE CONTACT COASTED MOSTLY OFF THE HIGHWAY AND ONTO THE SHOULDER WHERE THE VEHICLE WAS RESTARTED AFTER A FEW MINUTES. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 128,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113613July 25, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
2010 DODGE GRAND CARAVAN. CAR SHUTS DOWN WHILE DRIVE. CAUSES TO HAVE NO STEERING OR BRAKES. NO WARNING BEFORE IT HAPPENS. ON STREET MOVING. UNKNOWN OF WHAT IS ACTUALLY HAPPENING OR WHY IT IS DOING THIS. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113679July 25, 2018
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR LOCK FAILED. DOOR IS SHUT AND LOCKED AND CANNOT BE UNLOCKED WITH KEY FOB OR BUTTONS ON DRIVER'S DOOR. DOOR CANNOT BE UNLOCKED MANUALLY, SLIDE LEVER WILL NOT MOVE. PASSENGER SLIDING DOOR LOCK IS MAKING LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING AND SOMETIMES HAS TO BE LOCKED/UNLOCKED MANUALLY. VEHICLE HAS NOT BEEN TAKEN TO DEALER YET/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112806July 21, 2018
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED, SIMILAR TO THE PROBLEM WITH EXISTING RECALLS ON EARLIER MODEL DODGE GRAND CARAVANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112623July 20, 2018
ELECTRICAL SYSTEM
INSERTED & TURNED IGNITION KEY. GOT "CLICK" SOUND BUT CAR DID NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112306July 19, 2018
SERVICE BRAKES
REAR CALIPERS CONTINUE TO SEIZE EVEN AFTER REPAIR AND REPLACEMENT. THIS CAUSES THE REAR BRAKES TO GRIND DOWN THE PADS AND ROTORS. A QUICK ONLINE SEARCH REVEALED OVER 200 CONSUMERS WITH THE SAME COMPLAINT. SOME OF THE EXAMPLES WERE BEFORE THE VEHICLE EVEN HAD 50K ORIGINAL MILES. THIS DOES NOT SEEM TO BE A RANDOM ISSUE BUT RATHER A DESIGN FLAW THAT THE CONSUMER SHOULD NOT BE LIABLE FOR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111620July 19, 2018
SEATS
2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11112100July 18, 2018
UNKNOWN OR OTHER
WATER LEAKS FROM THE AC UNDER THE PASSENGER DASH. OTHER RECALLS SITE THE AC DRAIN AND POSSIBLE EFFECT ON A AIRBAG SENSOR. MY CAR HAS THE SAME PROBLEM BUT APPEARS TO HAVE NO RECALL. IS THERE A RECALL AND IF NOT WHY? THIS LEAK HAPPENS WHENEVER THE AC IS RUN FOR MORE THAN A FEW MINUTES. THE DEALER ONCE CLEANED THE DRAIN BUT SAID THERE WAS NO RECAL. THE PROBLEM HAS NOW RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111723July 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE SUFFERED A WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. DUE TO THE SPEED (WHICH WAS UNKNOWN) OF THE COLLISION, THE DOOR PILLARS WERE DENTED. THE VEHICLE WAS DRIVEN TO A BODY SHOP AND WAS DEEMED OPERABLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.*TT THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN DEEMED A TOTAL LOSS DUE TO A WIRING ISSUE CAUSED BY THE ACCIDENT. *JS *DT*JB AUDIO AVAILABLE *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111749July 16, 2018
STRUCTURE:BODY
HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110940July 12, 2018
UNKNOWN OR OTHER
AIR CONDITIONING SUDDENLY WENT OUT. TOOK CAR TO THE CHRYSLER DEALER I PURCHASED FROM. THE REAR AIR CONDITIONING HAD QUIT. THE TXV HAD FAILED AND WAS LEAKING FREON. CALLING OUTSIDE MECHANICS FOR A REPAIR ESTIMATE, THEY ARE WELL AWARE OF THIS ISSUE. A SIMPLE INTERNET SEARCH WILL TELL YOU THIS IS A VERY COMMON PROBLEM RELATED TO THE AC. THE REPAIR WAS DONE BY CHRYSLER DEALER. I CALLED CHRYSLER THEY MADE A CASE. CHRYSLER IS AWARE THIS IS A COMMON ISSUE THEY DID HELP WITH COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111042July 12, 2018
POWER TRAIN
TRANSMISSION PUMP AT ABOUT 20-30 MPH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY OR AT 40MPH IT SLIPS INTO NEUTRAL AND REVS TO 4000 RPMS BUT THE SPEED DOES NOT INCREASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110781July 11, 2018
AIR BAGS
AT ABOUT 93,000 MILES, AIRBAG LIGHT CAME ON AND STAYS ILLUMINATED. APPARENTLY NOT COVERED UNDER EXTENDED WARRANTY. SAME VEHICLES DIFFERENT YEARS HAD RECALLS FOR THIS ISSUE. THIS IS A SAFETY ISSUE WHILE DRIVING. WILL THEY STILL DEPLOY IN CASE OF ACCIDENT? OR WILL THEY DEPLOY AND CAUSE AN ACCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110280July 9, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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