Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11110290July 9, 2018
POWER TRAIN
THIS IS WHAT YOU GET WITH DODGE!! - PURCHASED MY DODGE GRAND CARAVAN LESS THAN 2 YEARS AGO AND THE TRANSMITION IS GONE LESS THAN 1,000 MILES AFTER THE WARRANTY. THEY WILL NOT BE HELPING ME AT ALL.. LISTEN TO HOW THEY TREAT THEIR CUSTOMER'S BELOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110341July 9, 2018
UNKNOWN OR OTHER
MULTIPLE ISSUES WITH THE AIR CONDITIONING SYSTEM. RECALL ON THE ACTUATOR FOR THE A/C. A/C SUDDENLY QUITS WORKING. REAL AIR CONDITIONING EVAPORATOR EXPANSION VALVE TXV, COIL LEAKS OIL. MULTIPLE COMPLAINTS ARE ONLINE ADDRESSING THE ISSUE, BUT CHRYSLER HAS DONE NOTHING ABOUT IT. MY AIR HAS QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110389July 9, 2018
UNKNOWN OR OTHER
I LIVE IN ARIZONA AND THE A/C IS ONLY BLOWING COLD OUT OF THE 2 DRIVER VENTS. THE 2 PASSENGER FRONT VENTS AND ALL THE REAR VENTS BLOW HOT AIR. IF YOU GOOGLE THIS IT IS A KNOWN PROBLEM BUT DODGE WILL NOT DO ANYTHING ABOUT IT LOCALLY WITH OUT BIG BUCKS OUT OF POCKET. WITH CHILDREN IN 120 F WEATHER AND A VEHICLE THAT IS ONLY 3 YEARS OLD THIS ISN'T WHAT WE PAID UP FRONT IN CASH FULLY TO EXPECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110160July 9, 2018
ELECTRICAL SYSTEM
RADIO JUST WENT OUT WENT TO AUDIO STORE REPAIRED TWO WEEKS LATER WENT OUT AGAIN. WENT SHOPPING ON MAY25,2018 CAME OUT OF STORE VEHICLE WOULD NOT START CALLED TOW TRUCK JUMPED STARTED VEHICLE I TOOK IT TO TIRE PLUS TOLD ME I NEEDED A BATTERY. REAR DEFROSTER LIGHT STARTED BLINKING COULD NOT SHUT IT OFF AND A/C WOULD NOT GO ON UNTIL THE DEFROSTER LIGHT WENT OFF BY IT SELF. CALLED AND MADE APPOINTMENT WITH CHRYSLER ON JUNE 18TH,2018 WENT TO KEEP APPOINTMENT VEHICLE WOULD NOT START. CALLED TOW TRUCK, JUMP STARTED VEHICLE TOOK IT TO CRYSTAL CHRYSLER DODGE. VEHICLE DIAGNOSES TIP-N WAS BAD. CHRYSLER HAD VEHICLE FROM JUNE 18 TO JUNE 25, 2018 A RENTAL CAR WAS EXCEPTED ON JUNE 22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110205July 9, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VAN STARTED SHAKING VIOLENTLY WHILE DRIVING. GETS WORSE WHEN I RELEASE THE GAS AND WHEN I PUT ON THE BREAKS. THE SHOP HAS FOUND THAT BOTH THE MOTOR MOUNTS AND TRANSMISSION MOUNTS ARE BROKEN.THEY SAID IT IS A KNOWN PROBLEM WITH THIS VAN AND IT IS UN SAFE TO DRIVE. ALSO WIRE HARNESSES IN SLIDING DOORS WONT STAY IN THE TRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110030July 7, 2018
UNKNOWN OR OTHER
I DROVE MY VAN TO TOWN AND BACK, NO MORE THAN A 10 MILE TRIP. PARKED IT IN THE USUAL SPOT. TWO HOURS LATER, WHILE MY HUSBAND WAS IN THE SHOWER AND I WAS IN MY BEDROOM SCRATCHING OFF LOTTERY TICKETS WHEN THE NEIGHBOR WAS YELLING ABOUT OUR VAN BEING ON FIRE. I LOOKED OUTSIDE AND SURE ENOUGH MY VAN WAS ENGULFED IN FLAMES! NOTHING IS LEFT OF IT BUT A METAL FRAME. WE THOUGHT IT WAS GOING TO BURN OUR HOME DOWN. WEIRD THING IS, YEARS AGO MY SUPERVISOR'S 2003 CARAVAN WAS SITTING IN THE PARKING LOT FOR 7 YEARS WHEN IT CAUGHT ON FIRE AND CAUGHT THE CAR NEXT TO IT ON FIRE AND BURNT BOTH DOWN! IT'S TOO BAD BECAUSE I ACTUALLY LOVED MY VAN!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11109735July 5, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE COMPLETELY SHUT DOWN WHILE IN MOTION - TREMENDOUS SAFETY ISSUE WITH WIFE AND 4 KIDS IN THIS VEHICLE. THIS IS A HIGHLY REPORTED ISSUE AND OBVIOUS DEFECT IN MODEL YEAR FOR THIS MANUFACTURER. VEHICLE HAS HAD ESCALATING ELECTRICAL ISSUES FOR MORE THAN 4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109498July 4, 2018
ELECTRICAL SYSTEM
WHEN TURNING ON RIGHT TURN SIGNAL IT FLASHES AND SHUTS OFF WHILE THE SWITCH IS STILL ON. WHEN I SIGNAL LEFT IT DOESN'T WORK AT TIMES, ALL THIS HAPPENS WHILE THE VEHICLE IN IN MOTION ON THE ROAD. I TRIED CONTACTING DODGE AND THEY WERE NO HELP. THIS IS A HUGE SAFETY ISSUE AND COULD LEAD ME TO GET PULLED OVER OR IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105318July 3, 2018
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND SHIFT OUT OF SECOND GEAR. IN ADDITION, THE BATTERY FAILED, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR LIGHTING FLASHED, AND THE HORN SOUNDED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COURTESY CHRYSLER DODGE, JEEP, RAM, FIAT, 607 ENTERPRISE PKWY, BREAUX BRIDGE, LA 70517, (337) 909-2111) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,159. THE VIN WAS NOT AVAILABLE. **TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105333July 3, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE. I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD! I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE. PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM BOTH THE DEALER AND MAKER OF THIS VEHICLE. THANK YOU FOR YOUR SERVICE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105425July 3, 2018
EXTERIOR LIGHTING
TURN SIGNALS STOPPED WORKING IN THE FRONT. REPLACED BULBS MULTI FUNTION SWITCH AND LIGHT BULD SOCKETS AND STILL DONT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104971July 1, 2018
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP THE THE VAN DIES OR RUNS POORLY FOR A FEW MINUTES. I IS ALWAY IN TRAFFIC WHEN IT DIES. I FILL UP AND PULL OUT INTO THE ROAD AND IT DIES. STARTS BACK AT ONCE BUT IT IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104862June 30, 2018
POWER TRAIN
VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104869June 30, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE INTERMITTENTLY EXPERIENCES INTERRUPTION TO FUEL DELIVERY (?) ON THE STREET, HIGHWAY, AND FREEWAY AT VARIOUS SPEEDS. THIS TYPICALLY HAPPENS WHEN ACCELERATING. THE VAN WILL BE ACCELERATING SMOOTHLY AND THEN, SUDDENLY, LOSE POWER AND ACT LIKE IT IS GOING TO STALL COMPLETELY. IT WILL COUGH AND LURCH AND THEN RESUME ACCELERATING. ON THREE OCCASIONS IT HAS STOPPED ACCELERATING ENTIRELY, FORCING MY SON AND I TO COAST TO THE SIDE OF THE ROAD, DURING RUSH HOUR TRAFFIC, WITHOUT POWER STEERING OR BRAKES, AND WAIT UNTIL IT IS READY TO RESUME ACCELERATION. THE FUEL PUMP WAS TESTED AND IS FULLY FUNCTIONAL, AND THE TRANSMISSION WAS REPLACED A YEAR AGO. ADDITIONALLY, DURING THE TIME PERIODS WHEN IT IS EXHIBITING THIS BEHAVIOR, IT ALSO FAILS TO START ON THE FIRST ATTEMPT. THE IGNITION WILL CRANK CONTINUOUSLY, THE BATTERY HAS POWER, BUT THE ENGINE WILL NOT ENGAGE. THIS HAS BEEN A TEMPORARY/INTERMITTENT ISSUE THAT WOULD 'VANISH' ON REPEATED ATTEMPTS. TODAY IT WILL NOT START AT ALL, LEAVING US STRANDED ONCE AGAIN. THE LAST TIME IT REFUSED TO START ENTIRELY WE WERE AT A REST AREA IN NORTHERN ARIZONA IN 124 DEGREE HEAT FOR HOURS. THIS IS INCREDIBLY DANGEROUS AND MECHANICS HAVE TOLD ME THAT IT IS KNOWN TO BE THE TIPM, WHICH IS FAULTY. IF THIS PART IS KNOWN TO BE FAULTY, WHY IS IT NOT RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104678June 29, 2018
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL ENTERING THE CABIN AT LOW SPEED OR IDLE COMING FROM VEHICLE WHEN RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104313June 27, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE VAN'S ENGINE SHUTDOWN WHILE MY WIFE WAS DRIVING THE VAN AT NIGHT AND BARELY HAD ENOUGH TIME TO PULL TO THE SIDE OF THE ROAD BEFORE LOSING CONTROL OF STEERING. SHE HAD JUST MADE A RIGHT TURN ONTO THE HIGHWAY. TOWED THE VAN TO A LOCAL DEALER AND FOUND THE ISSUE TO BE THE DIODE ON THE ALTERNATOR FAILING CAUSING ELECTRICAL FEEDBACK TO THE POWERTRAIN CONTROL MODULE (PCM). SO HAD TO SPEND A LOT OF MONEY TO HAVE THE ALTERNATOR AND PCM REPLACED. I AM AWARE OTHER VEHICLE LINES OF 2011 HAVE A RECALL FOR THIS SPECIFIC ISSUE AND AM UNSURE WHY THE DODGE GRAND CARAVAN IS NOT ON THE LIST. THERE NEEDS TO BE AN INVESTIGATION AND HAVE THIS VEHICLE ADDED TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104034June 26, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHEN DRIVING DOWN THE ROAD AT ANY SPEED VEHICLE WILL SHUT OFF RANDOMLY WITH LOSING POWER STEERING AND BRAKES. HAVE TO PULL OVER AND RESTART IT AND IS FINE. HAD THE R03 RECALL DONE BEFORE. SAFETY ISSUE IS IT'S HARD TO CONTROL AND BRAKE WITHOUT CRASHING.. IT'S HAPPEBING MORE AND MORE. STARTED OUT JUST MAYBE ONCE OR TWICE NOW IT CAN HAPPEN 3-4X IN ONE TRIP OF 20 MIN DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103938June 26, 2018
UNKNOWN OR OTHER
LOCAL LAWS PROHIBIT LEAVING A VEHICLE RUNNING WHILE NOT ATTENDED. THE LOW FOR THAT NIGHT WAS ABOUT -23F. IT IS NOT POSSIBLE TO DRIVE THE VEHICLE SAFELY UNTIL THE WINDSHIELD IS DEFROSTED, SO I HAD TO SIT IN THE VEHICLE FOR QUITE SOME TIME UNTIL THE WINDSHIELD DEFROSTED. WHILE WAITING, I GOT FROST BITE ON THE ENDS OF THREE TOES ON MY LEFT FOOT. THE HEATER IS INADEQUATE TO HEAT THE VEHICLE IN THE WINTER. THE DEFROSTER IS INADEQUATE TO DEFROST THE WINDSHIELD IN SUBZERO WEATHER. THE ONLY HEAT TO THE DRIVER'S SIDE FLOOR IS BY THE RIGHT FOOT ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103770June 25, 2018
AIR BAGS
BACKING OUT OF DRIVEWAY AND DRIVERS SIDE HEADREST POPPED OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103787June 25, 2018
ENGINE, UNKNOWN OR OTHER
I HAVE HAD TO REPLACE THE CATALYTIC CONVERTER 3 TIMES ALREADY. I WENT THIS MONTH TO GET A SAFETY INSPECTION AND WAS TOLD IT IS THE CATALYTIC CONVERTER AGAIN. DO YOU HAVE A RECALL ON CATALYTIC CONVERTER FOR THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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