Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11129871September 17, 2018
WHEELS
I HAD A TIRE BLOW ON THE HIGHWAY WHEN THE TPMS CAME LOOSE BECAUSE OF CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129910September 17, 2018
SEAT BELTS
VEHICLE WITH 72,000 MILES. A WEEK PRIOR, THE DRIVER SEAT BELT ALERT LIGHT AND BEEP STARTED TO ALERT. VEHICLE TAKEN TO A LOCAL DODGE DEALER AND WE WERE TOLD THAT VEHICLE NEEDED A NEW SEAT BELT SYSTEM AND THE TOTAL COST WAS $759.00 I ASKED IF THAT FAULTY SEAT BELT SYSTEM WAS TO BE REPLACED UNDER THE WARRANTY SINCE VEHICLE WAS NOT EVEN FIVE YEARS OLD NOR MORE THAN 100K MILES. DEALER EXPLAINED THAT ONLY WARRANTY FOR SEAT BELT MALFUNCTION WAS UNTIL 36K MILES. I SHOULD NOT PAID FOR A FAULTY SEAT BELT AND DODGE SHOULD HAVE COVERED OR CHECK IF A RECALL NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129477September 14, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE AC DRAIN LEAKS WATER UNDER THE DASH WHEN THE AC IS ON AND MAY AFFECT THE AIR BAG WIRING OR OTHER ELECTRICAL FUNCTIONS. THIS PROBLEM WAS IDENTIFIED IN 2011, BULLETIN K31, BUT MY VIN WAS NOT INCLUDED. I HAVE THE SAME MAKE, MODEL, YEAR AND PROBLEM AS THE RECALLED CARS. WHY IS MY CAR NOT INCLUDED IN THIS RECALL?? I HAVE STRUGGLED WITH THIS RECURRING ISSUE SINCE 2014!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129297September 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND THE REVOLUTIONS PER MINUTE DECREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129384September 13, 2018
UNKNOWN OR OTHER
IT STARTED SHAKING WHILE DRIVING ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128304September 9, 2018
ELECTRICAL SYSTEM
BATTERY LIGHT COMES ON AFTER REACHING SPEEDS AROUND 40/50 , THAN THE BRAKE LIGHTS COME AND ABS LIGHT , CAR SUDDENLY TURNS OFF NO LONGER RUNS . YOU GUYS SHOULD HAVE A RECALL ON ALL ALTERNATORS AND PCM FOR THIS VEHICLE . MY WIFE IS PREGENAT AND SHE GOT STRANDED IN THE MIDDLE OF A HIGH WAY BECAUSE OF YOUR FAULTY VEHICLE . THIS CAR NEEDS TO BE ON A RECALL FOR ALL OF THOSE FAULTY ALTERNATORS AND PCM . NOT RELIABLE TUMBS DOWN FOR THIS CAR , DISSAPOINTED ON DODGE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127956September 6, 2018
FUEL/PROPULSION SYSTEM
WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPPED RUNNING AND COULD NOT BE IMMEDIATELY RESTARTED, UNABLE TO GET OUT OF THE LANE OR OFF TO THE SHOULDER. AFTER SEVERAL ATTEMPTS OF CYCLING THE KEY FOB OFF AND ON THE VAN STARTED AGAIN. IT IS FORTUNATE THAT THIS OCCURRED IN A VERY RURAL AREA WITH NO TRAFFIC. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 90K MILES. MY HUSBAND RESEARCHED SIMILAR FAILURES OTHER DRIVERS HAVE EXPERIENCED WITH THE GRAND CARAVAN, HE BELIEVES IT IS LIKELY A FAILING FUEL PUMP RELAY. HE READ THAT MANY OTHER CHRYSLER VEHICLES HAVING THE SAME RELAY SYSTEM HAVE BEEN RECALLED BUT APPARENTLY NOT THE GRAND CARAVAN AS WE HAVE NOT RECEIVED A RECALL NOTICE IN THE MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124454September 5, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE AT A STOP LIGHT, ANOTHER DRIVER TOLD US THE VAN'S TAIL LIGHT WAS SMOKING. WE PULLED AROUND A CORNER AND INTO A PARKING LOT AND FOUND THAT THE PASSENGER TAIL LIGHT ASSEMBLY WAS ON FIRE WITH FLAMES LAPPING UP THE SIDE OF THE VAN. THE VAN WAS TURNED OFF AND THE FIRE WAS EXTINGUISHED. WE REMOVED THE TAIL LIGHT ASSEMBLY AND FOUND THAT THE INSIDE OF THE ASSEMBLY AND THE WIRING HARNESS WERE DESTROYED. THERE IS ALSO BODY DAMAGE. WE HAVE HAD PROBLEMS WITH THE BRAKE LIGHT BULB IN THE PASSENGER SIDE BURNING OUT FREQUENTLY, AND HAD SEEN EVIDENCE OF OVERHEATING AND SOME MELTING IN THE BRAKE LIGHT CONNECTOR SOCKET IN ABOUT 2010. ALTHOUGH THE LIGHTS BURN OUT FREQUENTLY, THE MELTING HAD NOT GOTTEN WORSE SINCE THEN. THE DRIVER'S SIDE TAIL LIGHT HAS NEVER EXHIBITED A PROBLEM LIKE THIS. AT THIS TIME IT IS UNKNOWN IF THERE IS ANY DAMAGE OR FAULT IN THE ELECTRICAL SYSTEM BEYOND THE TAIL LIGHT ASSEMBLY. A ROUGH ESTIMATE OF OBVIOUS DAMAGES IS APPROXIMATELY $1,000 TO $1,500 WITH REPAINTING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11124086September 3, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
SEVERE ELECTRICAL ISSUE WITH ENGINE SHUTDOWN WHILE DRIVING ON HIGHWAY, STALLS AT INTERSECTIONS AFTER DASH LIGHTS "GO CRAZY," NO-START, ALL DASH LIGHTS ON/OFF, WIPERS RANDOMLY GOING ON, DOORS AND WINDOWS INOPERABLE, KILLING NEW BATTERIES, BRAKE LIGHT SPORADICALLY FUNCTIONAL, AND A/C IN REAR RANDOMLY CHANGES SETTINGS. THESE INCIDENTS OCCUR AT RANDOM PERIODS WITH NO SPECIFIC CAUSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123532August 30, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED EVERY ONCE AND A WHILE. ON OCCASION, THE VEHICLE WOULD SLOW DOWN WHILE DRIVING AND THE ENGINE WOULD SHUT OFF. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIEGER'S CHRYSLER DODGE JEEP RAM (219-462-4117, 1756 W US HWY 30, VALPARAISO, IN 46385), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123249August 29, 2018
UNKNOWN OR OTHER
JUST FOUND OUT THAT THE REAR EVAPORATOR CORE OF OUR AC UNIT IS BAD AND WILL NEED TO BE REPLACED AT A COST OF APPROXIMATELY $750.00. APPARENTLY, THIS IS A KNOWN AND WIDE-SPREAD ISSUE ON THIS PARTICULAR MODEL OF VEHICLE, DATING BACK AS FAR AS 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123302August 29, 2018
ELECTRICAL SYSTEM
I HAVE HAD THE BATTERY AND ALTERNATOR REPLACED. A FEW DAYS AFTER THE ALTERNATOR WAS INSTALLED, THE CAR WOULD NOT START AGAIN. NOR THE NEXT DAY. THE MECHANIC KEPT THE CAR FOR TWO DAYS AND COULD NOT REPLICATE IT NOT STARTING. A FEW DAYS LATER IT WOULD NOT START AGAIN, AND IT CONTINUES TO NOT START INTERMITTENTLY. ALL DIAGNOSTICS COME BACK FINE. THE LEFT SLIDING DOOR WORKS INTERMITTENLTY AND THE WINDOW ON THE SAME DOOR WOULDN'T CLOSE, BUT NOW DOES. THE ABS/STABILITY LIGHT WAS ON SOLID, BUT IS NOW OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122919August 28, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V814000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHERMAN DODGE CHRYSLER JEEP RAM (7601 SKOKIE BLVD, SKOKIE, IL) WAS CONTACTED AND REFUSED TO REPAIR THE VEHICLE, CITING IT WAS THE CONTACT'S RESPONSIBILITY TO CONTACT THE COMPANY THE VEHICLE WAS LEASED FROM SO THEY COULD SEND THEM THE PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122965August 28, 2018
WHEELS
VEHICLE HAS SLIGHTLY OVER 17000 MILES AND FRONT TIRES ARE BALD. WE HAVE TAKEN TO DEALER FOR ALL SCHEDULED SERVICES AND TIRE ROTATIONS. LAST ROTATION OF TIRES 3/18 WITH NO COMMENT OR CAUTION FROM TECHNICIANS. DURING DISCUSSION WITH SERVICE MANAGER SHE HAD ALL SORTS OF EXCUSES FOR WHY THIS COULD OCCUR. I ASKED ABOUT THE TIRE WARRANTY AND SHE HAD NO INFO TO SHARE. ADDITIONALLY, CONVENIENTLY SHE COULD NOT FIND ANY RECORD OF OUR VEHICLE BEING TO THEM FOR SERVICE SINCE PURCHASE. I DO HAVE PROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123037August 28, 2018
ELECTRICAL SYSTEM
OVERHEATING OF THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARMREST AS WELL AS THE INTERIOR DOOR OPENING HANDLE. HOT TO THE TOUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122761August 27, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED AN ABNORMAL ODOR AND NOTICED SMOKE COMING FROM THE AUTOMATIC WINDOW BUTTONS. THE CONTACT STATED THAT THE DRIVER'S DOOR CAUGHT ON FIRE AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. NEITHER A FIRE NOR A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT INDICATED THAT IT WAS AN ELECTRICAL FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11122847August 27, 2018
SEATS
WHILE WIFE WAS AT WORK, DRIVER SIDE HEADREST DEPLOYED AT SOME POINT. (SHE PARKED AT 6AM AND CAME OUT AT 330PM). VAN WAS PARKED AND UPON INSPECTION NO DAMAGE DONE TO VEHICLE TO WARRANT DEPLOYMENT, AIRBAGS NOT DEPLOYED AND ONLY THE DRIVERS SIDE HEADREST DEPLOYED. HEADREST NOT COVERED UNDER WARRANTY, HAD TO MOVE IT TO PASSENGER SEAT IN ORDER TO BE ABLE TO DRIVE THE VEHICLE. AFTER INSPECTING HEADREST, FOUND THAT LEFT PLASTIC CLIP HOLDING IN BAR ASSEMBLY SNAPPED AND BROKE OFF, CAUSING THE RIGHT ONE TO WARP AND BREAK (JUST A GAP). HEADREST CANNOT BE RESET DUE TO THE DAMAGE AND A NEW ONE HAS TO BE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122656August 27, 2018
VEHICLE SPEED CONTROL
THIS VAN HAS BEEN TO THE DEALERSHIP AT LEST 8 TIMES SINCE NEW. THE THROTTLE RESPONSE IS REALLY BAD. FROM STOP LIGHTS AND IN SLOW MOVING AREAS DRIVING LESS THEN 10MPH IT WILL LOSE ALMOST ALL THROTTLE CONTROL. IT WILL EITHER BE FULL THROTTLE OR NONE. WHEN PASSING SOMETIMES NOTHING WILL HAPPEN WHEN YOU PRESS ON THE GAS. I'VE HAD TIMES IN TOWN THAT IT WILL JUST STICK ON FULL THROTTLE AS WELL. ALSO HAVE A PROBLEM WITH IT ROLLING BACKWARDS OUT OF CONTROL WHEN IN DRIVE WE HAVE TO ALL WAYS HAVE OUR FOOT ON THE BREAKS. THE VAN ONCE ROLLED BACKWARDS DOWN A HILL WITH MY WIFE AND KIDS IN IT. MY INSURANCE PAID FOR THE DAMAGE. MY WIFE HAD IT IN DRIVE AND PRESS THE GAS TO GO UP THE HILL AND THE VAN WOULD NOT ACCELERATE IT JUST ROLLED BACKWARDS AND DAMAGED THE VAN. SHE HAD THE GAS PEDAL TO THE FLOOR AND IT DID NOTHING. I GOT THE VAN BRAND NEW FROM THE DEALERSHIP. THEY TELL ME IT'S NORMAL AND NOT TO WORRY ABOUT IT. IT STILL A PROBLEM AND I'M STUCK WITH IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11122657August 27, 2018
UNKNOWN OR OTHER
THE PASSENGER SIDE HEADREST POPPED FORWARD AFTER THE PLASTIC THAT HOLDS THE STEEL PIN IN PLACE FAILED. I WAS JUST DRIVING DOWN THE ROAD WHEN I HEARD A LOUD BANG. THERE WASN'T ANY ROUGH ROAD, BUMPS ETC. AFTER I STOPPED TO INSPECT IT, I NOTICED THE BROKEN PLASTIC FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122693August 27, 2018
ELECTRICAL SYSTEM
THE SLIDING DOOR ON THE DRIVERS SIDE LOCKED SHUT. WE ARRIVED HOME FROM AN OUTING ON THE EVENING OF 8-23-2018 AND COULD NOT OPEN DOOR. BEING ELDERLY AND DISABLED I WAS ALMOST UNABLE TO GET OUT OF THE VAN. THE SAME THING HAPPENED IN JUNE, 2017 ON THE RIGHT SIDE DOOR. NO ONE WAS IN THE CAR AT THE TIME. WE WERE GETTING READY TO LEAVE AND THE DOOR WOULD NOT OPEN. THE CAR WAS UNDER WARRANTY. THE DEALER REPLACED THE 'DOOR LOCK ACTUATOR' . I FEEL THIS IS A SAFETY ISSUE AS SOMEONE COULD BE TRAPPED IN THE VEHICLE. AUTO IS NO LONGER UNDER WARRANTY. I FEEL IT IS THE SAME PROBLEM AS BEFORE ON THE RIGHT BACK DOOR. I FEEL THERE SHOULD BE A WAY TO OPEN THE DOOR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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