Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11142149October 23, 2018
ENGINE
I RECENTLY HAD MY OIL CHANGED AT THE LOCAL DODGE DEALER AND WITHIN A FEW WEEKS NOTICED A PUDDLE UNDER MY CAR WHILE PARKED IN MY DRIVEWAY. IT TURNED OUT TO BE ENGINE OIL, AND AFTER A QUICK SEARCH FOR 2014 GRAND CARAVAN OIL LEAKS IT APPEARS TO BE A PROBLEM KNOWN BY CHRYSLER CORP, AND IS MOST LIKELY A FAULTY OIL FILTER HOUSING ASSEMBLY. THE OIL HAS PRETTY MUCH SPREAD ALL OVER THE TOP OF THE INTAKE MANIFOLD, THE TRANSMISSION HOUSING, AND ALL PARTS UNDERNEATH. THE CAR ALSO HAD A BURNT OIL SMELL WHEN I TOOK IT ON A TEST DRIVE. I AM CONCERNED THAT THE LEAKING OIL COULD CATCH FIRE ON THE EXHAUST AND WON'T BE DRIVING THE CAR ANY MORE UNTIL I CAN GET IT FIXED. IT CERTAINLY SEEMS LIKE A SAFETY ISSUE CHRYSLER SHOULD TAKE CARE OF, BUT THE CAR IS JUST OVER THE 100,000 MILE POWERTRAIN WARRANTY. I DON'T CURRENTLY HAVE ANY ENGINE OR OIL LIGHTS ON, AND IT DOESN'T APPEAR TO BE AN ACTIVE LEAK WHEN THE CAR IS NOT RUNNING. THIS APPEARS TO BE WIDESPREAD AND SHOULD BE A RECALL ITEM IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142189October 23, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN WON'T START, OR SHUTS OFF RANDOMLY, INCLUDING WHILE DRIVING. WHEN DRIVING, THE ENGINE DIES AND POWER STEERING IS LOST, MAKING CONTROLLED STOPPING DIFFICULT AND UNSAFE. I TESTED FOR TIPM FUEL RELAY PROBLEM USING INFORMATION AVAILABLE ONLINE & FOUND IT FAULTY. HAD TO RIG A BYPASS FROM AUX POWER TERMINAL TO FUEL PUMP FUSE TO POWER FUEL PUMP AT ALL. THIS IS A KNOWN ISSUE FOR THIS AND OTHER DODGE/CHRYSLER VEHICLES, SOME OF WHICH NHTSA PUSHED FOR RECALL, BUT NOT ALL!!!! THIS NEEDS RECALL RECONSIDERATION, GIVEN HOW COMMON THIS PROBLEM IS ACROSS MULTIPLE OTHER VEHICLES THAT USE THE EXACT SAME TIPM. THERE ARE LITERALLY DOZENS OF VIDEOS AND HUNDREDS OF WEB POSTS COVERING THIS ISSUE, YET NHTSA HAS DONE NOTHING FURTHER, NOR HAS ANY RECALL BEEN PROVIDED FOR. WHEN WILL THIS GET ADDRESSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142264October 23, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND ALL THE WARNING INDICATORS STARTED TO FLICKER ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142265October 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141916October 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
OVER THE LAST 6 MONTHS WE HAVE ENCOUNTERED THE FOLLOWING ISSUES: ALL HAVE BEEN A STOPPED POSITION. 3 TIMES THE VAN WOULD NOT START. IT WOULD NOT TURN OVER. THE VAN HAS STARTED TO STALL ON REGULAR BASIS. THE VAN TAKES 2 TO 4 ATTEMPTS TO START. ON OCTOBER 17, 2018, THE VAN WOULD NOT START AT ALL. WE HAD THE VAN TOWED. THEY STATED THERE WAS NO PRESSURE TO THE FUEL PUMP. $900 DOLLARS LATER, THEY STATE THE VAN IS READY. WE GO TO PICK IT UP. THE VAN WOULD NOT START FOR 3 ATTEMPTS. THEN THE VAN STARTED WITH A DIFFERENT KEY. DROVE IT FOR 4 MINUTES AND THEN PARK AND TURNED OFF THE CAR. WENT TO START IT AGAIN, IT KEPT STALLING. IT STALLED ABOUT 5 TIMES. WE SWITCHED BACK TO THE FIRST KEY THAT WOULD NOT START THE CAR. IT ACTUALLY STARTED TWICE. WE LEFT THE VAN WITH THE AUTO REPAIR PLACE. THEY STATED THERE WERE NO ISSUES WITH THE VAN. WE GOT IT BACK ON OCTOBER 18TH. IT HAS ONLY STARTED ONE TIME SINCE THEN THE FIRST TRY. IT HAS STALLED OCCASIONALLY SINCE THEN. ONCE ON OCT 21ST, THE BRAKING SYSTEM DID NOT ENGAGE WHILE THE VAN WAS BEING BACK OUT. ONCE BEFORE THE ISSUES STARTED TO HAPPEN, THE GAS PUMP DID NOT STOP AND THE FUEL OVER FLOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141706October 21, 2018
ELECTRICAL SYSTEM
VAN DIES WHILE DRIVING DOWN THE HWY. ALL ELECTRICAL SHUTS OFF. VERY DANGEROUS IF IT DIES. I COULD BE KILLED IF I STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141389October 19, 2018
POWER TRAIN
TRANSITION SHIFTS HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141484October 19, 2018
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY AND BRAKE INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE ALTERNATOR ASSEMBLY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER (GANLEY CHRYSLER OF AURORA, 161 W GARFIELD RD, AURORA, OH 44202, (330) 562-2600) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE AND THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141497October 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 19 MPH, THE TRANSMISSION FAILED AND THE RPMS RAPIDLY INCREASED FROM 2 TO 6 RPMS INTERMITTENTLY. IN ADDITION, THE MANUAL TRANSMISSION WAS SHIFTED INTO FIRST GEAR AND RETURNED TO THE DRIVE POSITION WITHOUT WARNING. ROSEVILLE CHRYSLER JEEP DODGE RAM (2805 LONGLAKE ROAD, ROSEVILLE, MINNESOTA 55113, (651) 383-1433) DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141348October 18, 2018
POWER TRAIN
TAMARA ARE ALL I WAS DRIVING HOME FROM THE HOSPITAL AND ALL OF A SUDDEN THE VAN WOULD NOT GO OVER 20 MPH. WE WERE ON THE HIGHWAY. AND IT WAS WITHOUT WARNING. I HAD TO PULL OVER AT A SERVICE STATION AND WAIT 45 MINS FOR SOMEONE TO COME. I HAD IT TOWED TO MY HOUSE THE NEXT DAY WHICH COST 150 DOLLARS. THEN I TRIED TO TAKE IT TO A SHOP TO BE FIXED BUT AFTER 1.5 WEEKS THEY SAY IT WOULD BE 2500 TO FIX. WE DIDN'T HAVE THAT BECAUSE MY HUSBAND WAS IN THE HOSPITAL FOR HEART FAILURE. SO I HAD TO GO GET ANOTHER CAR AND AM WAITING FOR THE VAN TO BE FIXED. I AM PREGNANT AND HAD MY DAUGHTER WITH ME ON THE SIDE OF THE ROAD IN A GAS STATION. WHICH WAS TERRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140838October 17, 2018
UNKNOWN OR OTHER
THE DRIVER'S SIDE REAR SLIDING PASSENGER DOOR IS PERMANENTLY LOCKED SHUT. EITHER FAULT ACTUATOR OR LOCKING MECHANISM. WILL NOT OPEN MANUALLY NOR WITH KEY FOB. PRESENTS DANGER ENTERING AND EXITING THE VEHICLE WITH KIDS IN CASE OF EMERGENCY. MANY CONSUMERS WITH SIMILAR ISSUES PER GOOGLE SEARCH OF SAME PROBLEM. APPEARS TO HAPPEN FREQUENTLY WHEN VEHICLES ARE JUST PAST MANUFACTURER WARRANTY. CAR WAS STATIONARY IN A PARKING LOT AND COULDN'T OPEN TO GET CHILD OUT. HAD TO CLIMB IN THROUGH THE BACK. I WILL BE FORCED TO HAVE DEALERSHIP FIX/REPLACE AS CAR IS TOO NEW FOR SECONDARY MARKET PART REPLACEMENT OR MECHANICS, AT A COST OF OVER $1100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140404October 15, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I'VE TAKEN THE VEHICLE TO PEPBOYS TWICE BECAUSE ALTHOUGH THE GAS GAUGE WAS WORKING, THE VEHICLE WOULD CLICK THE GAS NOZZLE OFF AND WOULD NOT ACCEPT FUELING. PEPBOYS REPLACED THE IN-TANK PUMP AS A REMEDY TWICE. DODGE/CHRYSLER SAID IT WAS THE BREATHER TUBE. WHO'S RIGHT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140145October 13, 2018
STEERING
WHEN DRIVING IN RAINY CONDITIONS (NOTE: WET ROAD, NOT HIGH WATER), POWER STEERING FAILED AND VAN WAS UNCONTROLABLE. THIS HAS HAPPENED 2X IN THE PAST YEAR. DEALERSHIP SAYS THIS IS A COMMON ISSUE WITH THIS MODEL, AS WATER CAN GET TO THE POWER STEERING BELT. THEY OFFERED NO SOLUTION. I NEARLY RAN INTO A DITCH AS I WAS UNABLE TO STEER. THANKFULLY I WAS ABLE TO STOP THE CAR WITHOUT CAUSING AN ACCIDENT, BUT THIS WAS A DANGEROUS SITUATION. BOTH TIMES THIS HAPPENED I WAS DRIVING ON A CITY STREET IN RAINY CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140028October 12, 2018
FUEL/PROPULSION SYSTEM
MY CAR ENGINE WOULD TURN BUT NOT START INTERMITTENTLY OR STALL. CHECKING THE INTERNET, I DISCOVERED IT IS A CHRONIC PROBLEM WITH THESE VEHICLES, WHERE THE FUEL PUMP RELAY GOES BAD. I MADE A TEST CABLE W/LED TO MONITOR MY FUEL PUMP RELAY AND IT CONFIRMED THAT THIS IS THE ISSUE. I SEE THAT LATER MODELS HAVE KITS AVAILABLE TO ADDRESS THE IDENTICAL ISSUE, BUT FOR SOME REASON DO NOT APPLY TO MY MODEL/YEAR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139599October 11, 2018
STRUCTURE:BODY
WITHOUT WARNING, THE DRIVER SIDE POWER SLIDING DOOR LOCKED AND WOULD NOT OPEN. THE DOOR WOULD NOT UNLOCK ELECTRICALLY OR MANUALLY. IF THERE HAD BEEN AN ACCIDENT THE PASSENGERS COULD POTENTIALLY BE TRAPPED IN THE VEHICLE. THE VAN WAS NOT MOVING WHEN THE DOOR FAILED. IT COST $1250 TO REPAIR/REPLACE THE MECHANISMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139562October 10, 2018
POWER TRAIN
TL* THE CONTACT RENTED A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE GEAR WAS IN PARK. WHILE THE VEHICLE WAS IDLING, THE CONTACT STEPPED OUT OF THE VEHICLE. THE VEHICLE SHIFTED INTO REVERSE. AS A RESULT, THE CONTACT WAS STRUCK BY THE FRONT DRIVER'S DOOR AND DRAGGED BY THE VEHICLE. THE VEHICLE WAS STOPPED BY AN UNKNOWN PERSON. THE CONTACT SUSTAINED LEG, BACK, ARM, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT IT WAS MISSING THE LOCK BETWEEN THE PARK AND REVERSE GATE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DODGE DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE LOCK BETWEEN THE PARKING AND REVERSE GATE WAS MISSING. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11138966October 8, 2018
AIR BAGS
CAR HAS HAD AN ACTIVE RECALL ON IT FOR TWO YEARS. DEALER WAS MADE AWARE, BUT HAS YET TO MAKE ANY CHANGES TO THE VEHICLE. THANKFULLY, I HAVE NOT HAD ANY MAJOR ACCIDENTS THESE LAST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138996October 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2012 DODGE GRAND CARAVAN, WITH APPROX. 62,000 MILES, KEEP CUTTING WHEN I TRY TO START IT. THE DEALER SAYS IT THE TIPM, WHICH COSTS $1,638. THE VAN WILL START THEN CUT OFF. I HAD TO HAVE THE BATTERY CHARGED TWICE BEFORE I TOOK IT TO THE DEALER FOR DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139026October 8, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN IN ANY WAY. IT CANNOT BE UNLOCKED WITH KEYFOB, ELECTRICAL UNLOCK BUTTON, OR MANUALLY PUSHING THE LOCK. THE DOOR CANNOT BE OPENED BY PULLING ON THE HANDLE (INSIDE OR OUTSIDE), PUSHING ON THE DOOR OPEN BUTTON NEXT TO INTERIOR HANDLE, OR PUSHING THE DOOR OPEN BUTTON ON CEILING CONTROL PANEL. DOOR IS ENTIRELY UNUSABLE. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WITHOUT ANY INCIDENT OR INTERACTION TAKING PLACE. THE DOOR WORKED THE EVENING BEFORE, THEN DID NOT WORK IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133464October 5, 2018
UNKNOWN OR OTHER
WHEN I GOT HOME FROM WORK ON 09.30.18 AND PARKED WE NOTICED OIL LEAKING UNDERNEATH THE VAN. WHEN WE TOOK THE VAN TO OUR MECHANIC, BECAUSE IT WAS OVER 36,000 MILES, 36,208 MILES TO BE EXACT, HE DISCOVERED A CRACKED OIL FILTER HOUSING. HE LET US KNOW THAT IT WAS A PROBLEM HE HAD REPAIRED ON SEVERAL OTHER VANS JUST LIKE OURS. WHEN HE CALLED A DEALERSHIP TO GET A REPLACEMENT PART HE WAS TOLD THAT THE PART WAS BACK-ORDERED BECAUSE THE DEALERSHIP WAS OUT OF STOCK. THEY HAD ALSO HAD TO REPLACE MULTIPLE OIL FILTER HOUSINGS AND COULDN'T KEEP THE PART IN STOCK. OUR MECHANIC CALLED ALL OVER WASHINGTON STATE AND GOT THE SAME ANSWER FROM EVERY DEALERSHIP. HE FINALLY WENT ONLINE AND FOUND A REPLACEMENT PART. MY VAN WENT INTO THE SHOP ON 10.01.18 AND IS STILL THERE. THE PART WON'T BE DELIVERED UNTIL 10.09.18 SO I WILL HAVE BEEN WITHOUT A VEHICLE FOR OVER A WEEK. PLEASE START A CAMPAIGN/RECALL ON THIS PROBLEM. OUR MECHANIC ALSO SAID THAT UNFORTUNATELY THE REPLACEMENT PART IS EXACTLY THE SAME PART AS WHAT IS ALREADY ON THE VEHICLE, A PLASTIC PLASTIC HOUSING, AND THAT WHEN HE REPLACES IT THERE IS A CHANCE THAT IT WILL CRACK AGAIN. WE NEED A REPLACEMENT FOR THIS PART THAT WILL NOT CRACK AND NEED TO BE REPLACED AGAIN. THIS IS A DIFFICULT PART TO REPLACE AS IT REQUIRE REMOVING THE MANIFOLD TO GET TO IT, CONSEQUENTLY IT WILL COST ME OVER $600.00 TO GET IT FIXED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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