Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11151078November 12, 2018
UNKNOWN OR OTHER
REMOTE DOES NOT WORK. TO UNLOCK MY DOORS I HAVE TO TAKE THE KEY OUT. I CAN NOT USE ANY OF THE FEATURES AT ALL. I DO NOT HAVE$250 TO GET A REMOTE THAT IS OBSURD.!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150850November 11, 2018
UNKNOWN OR OTHER
THE AIR FLOW DOESN'T WORK PROPERLY. NO MATTER WHAT BUTTON I PUSH THE AIR FLOW IS STUCK ON THE FACE AND THE AIR ON THE DRIVER'S SIDE BLOWS OUT HOT AND THE AIR ON THE PASSENGER'S SIDE BLOWS OUT COLD. BECAUSE OF THIS, THE DEFROSTER DOESN'T WORK. THIS IS A SAFETY ISSUE IMPAIRING VISIBILITY AND "VERY" DANGEROUS DURING BAD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150147November 8, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. ON VARIOUS OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXTERNAL FUEL PUMP RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (PINE BELT DODGE, 1400 STATE HWY 88, LAKEWOOD, NJ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149744November 6, 2018
SEATS
ENTERING THE VEHICLE I SAT DOWN IN THE SEAT AND THE DRIVERS HEADREST DEPLOYED HITTING ME IN THE BACK OF THE HEAD. THE CAR WAS NOT RUNNING, THE PASSENGER HEADREST DID NOT DEPLOY. UPON CLOSER EXAMINATION, PART OF THE PLASTIC HEADREST BROKE RELEASING THE PIN THAT IS RETAINED BY A SOLENOID. THE HEADREST CANNOT BE RESET BECAUSE THE PLASTIC THAT RETAINS THE PIN IS BROKEN. THE DEALER SAYS THE HEADREST IS NOT COVERED UNDER WARRANTY. IS IT NOT PART OF THE SAFETY RESTRAINT SYSTEM? SHOULD IT NOT BE COVERED? A SEARCH OF GOOGLE SHOWS THAT THIS IS NOT THE FIRST ONE TO BREAK AND U-TUBE EVEN SHOWS HOW TO JURY-RIG A REPAIR. PROBABLY NOT VERY SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144922November 2, 2018
ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON INDICATING THE NEED FOR A NEW CYLINDER COIL AND OR NEW SPARK PLUG. AFTER REPLACING, CHECK ENGINE LIGHT REMAINED ON AND THE PROBLEM DID NOT GO AWAY. ( IRREGULAR IDLE, ENGINE NOISE NOT IN TUNE, BUMPING NOISE, LIKE IT WANTS TO KILL, OR GO OFF) THE NOISE IS ONLY APPARENT WHEN AT STOP. MILEAGE MAY BE AFFECTED ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144421October 31, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO START. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144063October 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE TAKING OFF AFTER, STOPPING AT A DRIVE THRU RESTAURANT. THE CONTACT WOULD TURN OFF AND RESTART THE VEHICLE BUT IT MADE A GRINDING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144191October 30, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS NOT DIAGNOSED YET BY THE DEALER ELK GROVE DODGE CHRYSLER JEEP (8575 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 405-2600) WHO WAS NOTIFIED OF THE FAILURE. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY ELECTRICAL SYSTEM RECALL CAMPAIGNS AND PROVIDED NO REMEDY OTHER THAN THE DEALER REPAIRING THE VEHICLE WHICH WAS UNACCEPTABLE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED YET. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144194October 30, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WOULD NOT OPEN AND WAS STUCK ON LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DOOR WAS JAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,297.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144203October 30, 2018
AIR BAGS, POWER TRAIN, WHEELS
I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11143698October 29, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE KEY FOB COULD NOT BE PULLED OUT. ALSO, THE SHIFTER DID NOT CLICK AND CAUSED THE VEHICLE TO ROLL FORWARD. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MORLAN CHRYSLER DEALER (573- 388-3331, 374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143462October 28, 2018
ELECTRICAL SYSTEM
FUEL PUMP RELAY MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143030October 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE PULLING INTO A HANDICAP PARKING SPACE. THE CONTACT NOTICED FUEL LEAKING FROM UNDERNEATH THE VEHICLE IN LARGE QUANTITIES AND THE FIRE DEPARTMENT WAS CONTACTED TO PUSH THE VEHICLE INTO THE PARKING SPACE. IN ADDITION, THE CONTACT STATED THAT A FUEL ODOR ENTERED THE CABIN OF THE VEHICLE DIRECTLY AFTER THE FUEL TANK WAS FILLED. THE CONTACT SUFFERED FROM CHEMICAL SENSITIVITY AND WAS ILL DUE TO THE STRONG ODOR OF FUEL. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT A VEHICLE MODIFICATION COMPANY MODIFIED THE VEHICLE PRIOR TO THE FAILURE. THE CONTACT STATED THAT A MOBILITY CENTER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142553October 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE HAD TO BE JUMPSTARTED. THE CONTACT PURCHASED A NEW BATTERY, BUT THE VEHICLE FAILED TO START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142737October 25, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
THE BRAKE SYSTEM ON THIS VAN IS A CONSTANT PROBLEM AND IS COSTING US THOUSANDS OF DOLLARS IN REPAIRS. THE BRAKE SYSTEM ON THIS VAN IS RUNNING VERY HOT EVEN ON COLD DAYS. THE BRAKE PADS AND ROTORS FAIL PREMATURELY AND THE WHEEL HUBS FAIL FROM CONSTANTLY OVERHEATING. THE ABS STARTS FEEDING TOO MUCH PRESSURE TO THE WHEEL CALIPERS AND CAUSES THE BRAKE PADS TO CONSTANTLY TOUCH THE ROTORS WHICH CREATES EXCESSIVE BRAKE PAD AND ROTOR WEAR AS WELL A OVERHEATING OF THE GREASE IN THE WHEEL HUBS WHICH CAUSES THEM TO FAIL. NOBODY SHOULD HAVE TO REPLACE BRAKES EVERY 7,000 TO 10,000 MILES. THIS IS A FACTORY DEFECT IN THE DESIGN AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT IT BECAUSE IT WILL COST THEM TOO MUCH MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142476October 24, 2018
POWER TRAIN
WHEN I PUT MY VAN IN REVERSE 3 DIFFERENT TIMES THIS PAST WEEKEND, AND IN THE PROCESS OF BACKING UP SLOWLY IT SHUT OFF. TWICE I WAS BACKING OUT OF MY DRIVEWAY, & IT SHUT OFF IN THE TOWN ROAD. I HAD TO RESTART IT AND CONTINUE BACKING UP. ANOTHER TIME I WAS TURNING OUT OF A PLAZA, WHERE I HAD TO TURN, AND WHEN I BACKED UP IT SHUT OFF IN THE MIDDLE OF A TOWN ROAD. TRAFFIC STOPPED, FOR ME TO RESTART IT AND BACK UP. ON TUESDAY 10/23/18, I TRIED BACKING IT OUT OF MY DRIVEWAY TO BRING IT FOR SERVICE. THE RPM'S WENT HIGH, IT WASN'T MOVING, AND WAS SHAKING. I SHUT IF IT OFF AND HAD IT TOWED TO THE GARAGE. THE CAUSE OF THE PROBLEM IS UNKNOWN. IT IS A BIG SAFETY ISSUE, AND I DIDN'T SEE ANY RECALLS FOR IT ONLINE, AND THERE SHOULD BE A RECALL FOR THE UNSAFE CONDITION! I SAW HUNDREDS OF SIMILAR COMPLAINTS FOR DODGE CARAVANS SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142366October 24, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY IN TIPM FAILING AND MAY CAUSE CAR NOT TO START OR MAY CAUSE CAR TO TURN OFF WHILE DRIVING. HAS FAILED TO START MANY TIMES AND FAILED TO WORK PROPERLY ONCE WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142389October 24, 2018
SUSPENSION
REAR SUSPENSION RATTLES EVEN OVER LITTLE ROAD IMPERFECTIONS. BROUGHT TO DEALER ONLY FOR THEM TO TELL ME ALL NEW GRAND CARAVANS RATTLE OVER BUMPS. CONCERNED OVER PREMATURE SUSPENSION FAILURE MAYBE BY FAULTY OR DODGE NOT USING APPROPRIATE SHOCKS OR OTHER MEANS OF DAMPENING REAR SUSPENSION. ING BETTER NEW SHOCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141966October 23, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
I BOUGHT MY 2011 DODGE GRAND CARAVAN CREW IN FEB 2018. IN MARCH MY TIRE SENSORS STARTING GOING OFF, WE REPLACED ALL OF THEM WITH NO LUCK, THE GAUGES WOULD STILL READ THEY WERE OUT. IN APRIL, THE CAMSHAFT SENSOR WENT OUT WHILE WE WERE ON VACATION, AND WE REPLACED IT, IN FLORIDA. IN MAY THE CAMSHAFT SENSOR WENT OUT AGAIN, SHORTLY AFTER HAVING IT REPLACED FOR THE SECOND TIME, BUT GUESS WHAT? IT HAPPENED A 3RD TIME! ONLY A WEEK LATER!!!! SO YET AGAIN, IT WAS REPLACED. OUR VAN WOULD START ACTING POSSESSED. WIPERS WOULD GO OFF WHILE DRIVING DOWN THE ROAD & WHILE THEY WERE IN THE OFF POSITION. THE LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, SEEMED LIKE EVERY TIME IT RAINED OUT WINDOWS WOULD ROLL DOWN BY THEMSELVES OVER NIGHT OR WHILE WE WERE IN A STORE WHILE THE VAN WAS SHUT OFF. IN JUNE THE VAN STARTED STALLING WHILE WE WOULD DRIVE IT. IT WOULD RANDOMLY DIE WHILE IDLING. IN JULY/AUG I HAD MY OIL CHANGED, THE FOLLOWING DAY MY VAN WOULDN'T START. WHILE IN THE MOMENT I THOUGHT THE SHOP HAD DONE SOMETHING TO IT, SINCE I HAD GOTTEN FRUSTRATED WITH THEM THERE, (POOR FELLAS) THAT CLEARLY WAS NOT THE CASE. I WAS UNDER THE IMPRESSION MY FUEL PUMP HAD WENT OUT, SO I PAID TO HAVE THAT REPLACED. AROUND SEPT THE VAN WOULDN'T START. IT WOULD CRANK BUT NOT START. MY FUEL PUMP WOULD TURN ON, AFTER TURNING THE KEY ON AND OFF SEVERAL TIMES. IN OCT THE FUEL PUMP WOULD RUN WHILE THE VAN WAS OFF, WE HAD TO DISCONNECT THE POSITIVE ON THE BATTERY SO IT WOULDN'T BURN UP. AT THIS POINT, MY VAN WOULDN'T START AT ALL, AND THE VAN ACTED LIKE IT WAS DEAD. I WENT AND BOUGHT A NEW BATTERY, DAY AFTER I REPLACED THAT, MY VAN NEEDED TO BE JUMPED EACH TIME I WANTED TO START IT. TODAY ON OCT 22- IS MY LAST STRAW. THANKS FCA, A MOTHER AND HER TWO YOUNG CHILDREN HAD TO FIND A RIDE HOME BECAUSE IT STALLED AND SHUT DOWN WHILE SITTING IN A DRIVE THRU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142092October 23, 2018
STRUCTURE:BODY
MY DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE AN ISSUE WITH SEVERAL OF THESE VANS WHEN I LOOKED UP A CORRECTION TO IT. IT SEEMS TO BE STUCK IN THE LOCK POSITION AND WONT OPEN MANUALLY OR WITH THE FOB. MY 11 MONTH OLD WAS IN THE VEHICLE AND I HAVE TO CLIMB THROUGH THE CAR TO GET TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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