Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11375702November 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING THE VEHICLE IN MOTION WHEN OUT OF NO WHERE THE ENGINE STARTED MAKING A LOUD THUMPING CRACKLING SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375448November 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS A MISFIRE IN CYLINDER #5. THE CONTACT STATED THAT THE STABILITRAK AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE IN CYLINDER #5. THE CONTACT STATED THAT THE SPARK PLUGS AND IGNITION COILS WERE REPLACED, AND AN OIL CHANGE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET (23505 HAWTHORNE BLVD, TORRANCE, CA 90505; (310) 853-5846) AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374808November 16, 2020
AIR BAGS
UPON ENTERING THE VEHICLE THIS MORNING, 11/17/2020, I NOTICED A CRACK IN THE DASH NEAR THE PASSENGER SIDE AIRBAG. AS I STARTED THE VEHICLE AND DRIVING THE SERVICE AIRBAG LIGHT CAME ON. THE MILEAGE AT THE TIME WAS 129173.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374968November 16, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
ON SEVERAL OCCASION THE TOUCH SCREEN DISPLAY HAS FAILED TO TURN ON. THIS SCREEN IS USED FOR THE DISPLAY OF THE BACKUP CAMERA, THE AUDIO, HVAC, AND OTHER CONTROLS. THIS HAS TYPICALLY HAPPENED WHEN THE VEHICLE WAS FIRST STARTED, THOUGH IT HAS HAPPENED WHILE THE VEHICLE WAS IN MOTION. AT WICH POINT THE DISPLAY REMAINS BLANK AND MY NOT WORK UNTILL AFTER SHUTTING DOWN THE VEHICLE AND RESTARTING IT AGAIN. THIS IS AN INTERMITTENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373560November 7, 2020
SERVICE BRAKES
"SERVICE BRAKE ASSIST" WARNING LIGHT CONTINUES TO COME ON ON MY 2017 SUBURBAN. I TOOK IT TO THE DEALER AND THEY RESET THE SOFTWARE THAT CONTROLS THE BRAKES, BUT IT IS NOW SHOWING THE LIGHT AGAIN. COULD THIS HAPPEN IF THE BRAKES NEED TO BE REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372996November 4, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAG COMPARTMENT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372348October 30, 2020
SERVICE BRAKES, STEERING, SUSPENSION
I HAVE THIS VEHICLE FOR ONLY A YEAR I WENT TO GET MY BRAKES DONE TO BE TOLD BY THE MECHANIC THAT IT NEEDS WORK ON THE SUSPENSION FROM RUST ALMOST MY WHOLE ENTIRE SUSPENSION SYSTEM AND A AUTO SHOP TOLD MY FINANCE COMPANY THAT THERE ARE NO PROBLEMS BUT CLEARLY THERE IS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366660October 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED TO OPERATE AS DESIGNED. THE VEHICLE OPERATED AS INTENDED AFTER MOVING THE VEHICLE TO LEVEL GROUND. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER OR INDEPENDENT MECHANIC. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366665October 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS REVERSING OUT OF THE DRIVEWAY, WHEN SHE HAD TO DEPRESS BRAKE PEDAL FORCEFULLY TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY CHEVROLET LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885 AND THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE DEALER COMPLETED THE RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366418October 26, 2020
WHEELS
TL* THE CONTACT OWNS A 2020 CHEVROLET SUBURBAN. THE VEHICLE WAS PREVIOUSLY MODIFIED WITH HUTCHINSON WHEELS. THE CONTACT STATED WHILE DRIVING AT A SLOW SPEED, THE FRONT DRIVER'S SIDE WHEEL DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366507October 26, 2020
SEAT BELTS
RIGHT REAR PASSENGER SEATBELT RETRACTOR DOES NOT AUTOMATICALLY LOCK WHEN THE SEATBELT IS FULLY PULLED OUT OF THE RETRACTOR, NOR DOES IT AUTOMATICALLY RETRACT WHEN IN THE UNUSED POSITION. MAKES LOUD CLICKING NOSE. CANNOT PROPERLY SECURE MY CHILD'S SAFETY SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365249October 19, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FREMONT CHEVROLET (5850 CUSHING PKWY, FREMONT, CA 94538; (510) 445-8700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364820October 17, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION. I SEE THIS IS A COMMON PROBLEM ON GM VEHICLES AND IT AFFECTS BOTH MY 2011 SUBURBAN AND 2012 SILVERADO WITH 5.3 FLEX FUEL ENGINES. THE SUBURBAN IS MORE NOTICEABLE SINCE WE USE IT FOR LONG ROAD TRIPS. THE TRUCK IS MOSTLY CITY DRIVING. I BELIEVE THIS TO BE CAUSED BY THE AFM AND PCV. I WILL BE INSTALLING THE UPGRADED VALVE COVER IN HOPES OF PREVENTING A MAJOR ENGINE FAILURE IN THE FUTURE. IT WOULD BE NICE IF GM RECALLED THESE ENGINES WITH AN ADEQUATE FIX. I ONLY NOTICE BURNING OIL ON STARTUP COMING FROM THE EXHAUST. CURRENT MILEAGE ON THE SUBURBAN IS 104,000. I HAVE NOT TOUCHED ANYTHING IN THE ENGINE BAY OR CABLE COVERS YET. PLEASE RESPOND QUICKLY IF I SHOULD NOT. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364747October 16, 2020
ELECTRICAL SYSTEM
THE CAR JUST SHUT OFF. IT'S NOW MAKING RANDOM CLICKING NOISES. STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364306October 14, 2020
AIR BAGS
I'M WRITING THIS COMPLAINT BECAUSE GM HAS YET TO ISSUE A SOLUTION FOR THE RECALL ON THE AIRBAGS. WHEN WILL GM ISSUE THE FIX, WITH ALL THESE NEW RECALLS COMING OUT ON THE TAKATA AIR BAGS I AM DEEPLY CONCERNED WITH WHY THIS ISSUE HASN'T BEEN ADDRESSED WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364357October 14, 2020
ELECTRICAL SYSTEM
MY BATTERY IS DRAINING. I PUT $300 WORTH OF PARTS IN IT AND COME TO FIND OUT IT IS AN ELECTRICAL ISSUE THAT OTHER PEOPLE WITH SUBURBANS ARE HAVING AS WELL. IT CAUSED MY BRAKE LIGHT TO STOP WORKING EVEN WITH NEW BULBS, THERE IS A BURNING SMELL COMING FROM MY AIR VENTS, MY BATTERY IS DRAINING WHILE I'M DRIVING THE CAR, MY DASH LIGHTS WENT OUT FOR NO REASON AND SOMETIMES THE RADIO DOESN'T WANT TO WORK OR THE LOCKS. I WILL HIT U LOCK BUT SOMETIMES I HAVE TO HIT THE BUTTON MORE THEN ONCE. IT DOES IT WHEN I'M DRIVING. I CAN CHARGE THE BATTERY AND IT WILL BE GOOD FOR ABOUT A DAY THEN I HAVE TO CHARGE IT AGAIN. I HAVE HAD THE BATTERY TESTED AND IT IS GOOD AND I HAVE A BRAND NEW ALTERNATOR AND HAVE SPENT A LOT OF MONEY FOR MY MECHANIC TO DO SOME LOOKING AROUND THE CAR. THAT IS WHEN WE FOUND OUT IT IS AN ELECTRICAL ISSUE. WE JUST HAVEN'T PIN POINTED TO EXACTLY WHAT BECAUSE I DONT HAVE THE MONEY TO KEEP LOOKING. I CALLED CHEVY AND THEY SAID THERE'S NOTHING THEY CAN DO EVEN THO SOME CHEVYS DO HAVE A RECALL FOR WIRING BUT MINE DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364125October 13, 2020
AIR BAGS
IT HAS BEEN SEVERAL YEARS SINCE THE TAKATA AIRBAG RECALL WAS ANNOUNCED. THE LOCAL DEALER, BUNNIN CHEVROLET, HAS CONTINUALLY BEEN UNABLE TO CONSUMATE THE RECALL FOR MY VEHICLE. WHAT CAN BE DONE TO REMEDY THIS DANGER, SHORT OF NOT DRIVING THE VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363822October 11, 2020
UNKNOWN OR OTHER
DASHBOARD HAS SLOWLY STARTED CRACKING. CAR IS GARAGE KEPT AND NOT DRIVEN IN EXTREME CONDITIONS TO WARRANT SUCH DISTRESS ON THE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363138October 7, 2020
SERVICE BRAKES
IN LOW SPEED AROUND 2-5 MILES IF YOU STEP ON THE BRAKE TOO FAST THE ABS WILL ENGAGE IVE EXPERIENCE THIS A LOT ESPECIALLY I PUT THE CAR ON REVERSE . YOU CAN HEAR THE ABS NOISE AND FEEL IT WHILE STEPPING G ON THE BRAKE LIKE SOMETHING IS SKID
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11363081October 6, 2020
SERVICE BRAKES
THE PREVIOUS OWNER SAID THE BRAKES WORE QUICKLY BUT WE DIDN'T REALIZE HOW QUICKLY UNTIL WE HAD ISSUES AND GOT THE REPAIR INFORMATION. NEW BRAKES ABOUT EVERY 4 MONTHS ARE NEEDED. ONCE THEY START WEARING THE PADS AND ROTORS ARE GONE WITHIN A DAY. THIS TIME I NEARLY RAN INTO SOMEONE THEY DETERIORATED SO FAST. I'VE READ THIS SEEMS TO BE A PROBLEM WITH MANY MORE OF THE SAME VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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