Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11384064December 18, 2020
SERVICE BRAKES
ON 12/16/2020, WHILE DRIVING OUR 2019 SUBURBAN WITH 10,041 MILES AROUND TOWN, THE BRAKE PEDDLE WOULD VIBRATE WHEN MY WIFE APPLIED THE BRAKES AND IT WAS HARDER THAN NORMAL FOR HER TO PUSH THE PEDDLE DOWN AND COME TO A STOP. SHORTLY AFTER SHE PULLED OVER, WITH THE CAR RUNNING, A MESSAGE APPEARED ON THE DASH "SERVICE BRAKING ASSIST". THE VIBRATION AND DIFFICULTLY STOPPING CONTINUED SEVERAL MORE TIMES THAT DAY BEFORE BEFORE IT WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383772December 16, 2020
STEERING
REPLACEMENT OF RACK AND PINION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383521December 15, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE STABILITY TRACK LIGHTS KEEPS COMING ON AND OFF. DEALER CAN'T SEEM TO FIND OUT WHAT THE PROBLEM IS. IT DOES NOT LEAVE A CODE IN ORDER TO FIND OUT WHAT THE PROBLEM IS. WHEN THE LIGHT COMES ON IT AFFECTS THE CRUISE CONTROL AND STEERING ASSIST. THIS OCCURS WHILE DRIVING THE VEHICLE. IT DOESN'T MATTER IF YOU ARE ON A CITY STREET OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383311December 14, 2020
ELECTRICAL SYSTEM, STEERING
THIS HAS HAPPENED AT LEAST 10 DIFFERENT TIMES WITHIN A MONTH. FIRST TIME I WAS PARKED AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE, I TRIED TO TURN STEERING WHEEL AND IT SEEMED TO LOCK UP AND ALL THE LIGHTS STARTED TO FLICKER. AFTER ABOUT A SECOND IT ALLOWED ME TO USE STEERING WHEEL. THIS SEEMS TO HAPPEN AT A VERY SLOW SPEED. WHEN I DRIVE THROUGH AT RESTARAUNTS, THE STEERING WHEEL LOCKS UP. THE RADIO WILL QUIT PLAYING. IF I TURN OFF THE VEHICLE AND RESTART IT THE RADIO WILL WORK ONCE AGAIN. WHEN THE VEHICLE DOES THIS, NONE OF THE TURNING SIGNALS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383388December 14, 2020
ELECTRICAL SYSTEM
VEHICLE WAS TURNING AT A "T" INTERSECTION INTO ONCOMING TRAFFIC. WHEN CRANKING ON THE STEERING WHEEL TO TURN LEFT AND ACCELERATE, VEHICLE STEERING WHEEL JAMMED UP. THANKFULLY, VEHICLE WAS ABLE TO KEEP DRIVING & CLEAR INTERSECTION BEFORE APPROACHING CARS ARRIVED. UPON RESTARTING VEHICLE MEMORY SYSTEMS IN VEHICLE WERE ERASED AND AN ERROR MESSAGE FLASHED STATING TO ROLL DOWN THEN BACK UP DRIVER SIDE AND PASSENGER SIDE WINDOWS. LATER THAT EVENING WHEN PUTTING VEHICLE INTO REVERSE AND SHARPLY TURNING WHEEL TO THE LEFT THE VEHICLE LOST ALL POWER AND TURNED OFF COMPLETELY WHILE IN REVERSE. AGAIN, THANKFULLY, I WAS IN A DRIVE-WAY WITH NO OTHER TRAFFIC AROUND. WHEN I RE-STARTED THE VEHICLE THE STEREO MEMORY ERASED AND THE ROLL DOWN, THEN BACK UP DRIVER AND PASSENGER WINDOWS WARNING FLASHED AGAIN. THIS IS ALL UNSETTLING BECAUSE I FREQUENTLY DRIVE IN AREAS OF HEAVY TRAFFIC AND INTERSECTIONS THAT CAN BE TRICKY TO CROSS/TURN INTO THEREFOR REQUIRING MY VEHICLE TO RESPOND APPROPRIATELY AND NOT TURN OFF WHILE IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382924December 10, 2020
SERVICE BRAKES, STEERING
I PURCHASED THIS VEHICLE AND WAS UNAWARE IT HAD OPEN RECALLS WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE DEALERSHIP I PURCHASED FROM DID NOT FIX THE RECALLS PRIOR TO MY PURCHASE AND DID NOT INFORM ME THERE WAS AN OPEN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378454December 8, 2020
ELECTRICAL SYSTEM, ENGINE
DRIVING DOWN A ROAD AND SHUT OFF WILL NOT START AGA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378361December 7, 2020
AIR BAGS
AIRBAG WARNING LIGHT COMES ON AND OFF INTERMITTENTLY AND DEALER CANNOT FIND PROBLEM. IT WILL COME ON WHEN STARTING CAR AND GO OFF OR STAY ON WHEN DRIVING. STARTED HAPPENING AT 55000MI. NOW 153000 AND STILL INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377754December 3, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT VARIOUS ELECTRICAL FAILURES WOULD INTERMITTENTLY OCCUR WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE AUTOMATIC DOORS WOULD INDEPENDENTLY LOCK AND UNLOCK, SEVERAL WARNING LIGHTS WOULD FLASH ON THE INSTRUMENT PANEL, AND THAT THE HOME SCREEN WOULD FLICKER ON AND OFF. ONCE THE FAILURE OCCURRED, THE VEHICLE WOULD STALL WITHOUT WARNING. EACH TIME THE FAILURE OCCURRED, THE CONTACT PULLED OFF TO THE SIDE OF THE ROAD, MANUALLY SHIFT THE BATTERY CABLES UNDERNEATH THE HOOD AND RESTART THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO CONTACTED THREE DIFFERENT DEALERS, GOLD RUSH CHEVROLET (570 GRASS VALLEY HWY, AUBURN, CA 95603), JOHN L SULLIVAN CHEVROLET (350 AUTOMALL DR, ROSEVILLE, CA 95661) AND WINNER CHEVROLET (1624 S CANYON WAY, COLFAX, CA 95713), ALL OF WHOM STATED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377771December 3, 2020
POWER TRAIN
I HAVE HAD 2 SUBURBAN IN THE LAST 5 YEARS AND THE TRANSMISSION FAILED RIGHT AROUND 100K MILES ON BOTH. THEY HAVE A SERIOUS ISSUE WITH IT BUT HAVE MANAGED TO GET AWAY WITH IT AS THERE HAS BEEN NO CLASS ACTION AGAINST IT. MY 2015 SUBURBAN BROKE DOWN AROUND 96K MILES AND MY 2016 SUBURBAN AT 101K. I'M SURE IF THIS IS FURTHER RESEARCHED THEN 90% OF THE THESE MODELS MUST HAVE REPORTED THE SAME PROBLEM AROUND 100K. I'M LOOKING FORWARD TO SUE GM OVER THIS, AS AFTER SPENDING OVER US$125000.00 ON MAKING PAYMENTS ON 2 CARS AND DON'T HAVE A CAR THAT I CAN TRUST FOR LONG TRIPS, AS IT ALWAYS HAPPENED WHEN I WAS WITH MY FAMILY ON A LONG TRIP AND HAD TO SPEND THOUSANDS IN MAKING ALTERNATIVE ARRANGEMENTS TO GET HOME SAFELY. BEFORE MY LAST TRIP, I SENT MY SUBURBAN AT THE DEALERSHIP FOR A 100K MILES SERVICE AT 99836 MILES WHERE I WAS IN WARRANTY WHERE THEY CHECKED AND SAID EVERYTHING LOOKS FINE FOR THE TRIP AND DID A BASIC OIL CHANGE WITH INSPECTION BUT AFTER A WEEK OF TOURING THE TRANSMISSION BOKE DOWN AT AROUND 101250 MILES. WHERE I HAD TO SHELL OUT $6200 IN TOTAL AS THE CAR WENT OUT OF WARRANTY IN A WEEK TIME. THE BREAK DOWN IS $4500 FOR REPAIRS, $850 FOR SHIPPING THE CAR, $500 IN CAR RENTAL AND HOTEL, $350 BROKEN WINDSHIELD IN TRANSIT. BOTH OF MY CARS HAVE ALWAYS BEEN TO DEALERSHIP FOR THE SERVICE AND PERIODIC MAINTENANCE BUT ITS THEIR DEFECTED TRANSMISSION THAT WOULD NEVER HOLD UP. I'M LOOKING FOR PEOPLE WHO WOULD WANT TO MAKE A CLASS ACTION LAWSUIT AGAINST THIS AND BRING JUSTICE TO ALL OWNERS. I HAVE THE VIN FOR BOTH OF MY SUBURBAN WHERE ONE WAS BOUGHT USED WITH ONLY 8K MILES ON IT WITH EXTENDED WARRANTY AND THE OTHER WAS BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377807December 3, 2020
AIR BAGS
THE AIRBAG LIGHT WILL NOT TURN OFF AND THERE IS NOTHING WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377043November 30, 2020
AIR BAGS
I HAVE THREE GM VEHICLES WITH THIS SAME RECALL NOTICE (#49151) FROM JULY OF 2016. TO THIS DAY I KEEP BEING TOLD THE REMEDY IS NOT YET AVAILABLE. WHAT SHOULD BE MY EXPECTATION FOR RESOLUTION? FORTUNATELY THERE HAS NOT BEEN A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376799November 28, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING FOR A FEW WEEKS ON MORE GOT UP ONE MORNING AND IT WOULD NOT S STARTED KEEP CRANKING TURN IT OVER THERE WOULDN'T STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376268November 25, 2020
ENGINE
WE PURCHASED OUR 2017 CHEVROLET SUBURBAN PREMIERE 2018 AT CLAY COOLEY, IRVING, TX AND HAVE COMPLETED EVERY MAINTENANCE SERVICE REQUIRED. WHEN WE PURCHASED THE VEHICLE IN 2018 THE CERTIFIED CHEVROLET SUBURBAN PREMIERE HAD 50, 000 MILES. AS OF 11/23/20 OUR TRUCK BEGAN SLIPPING WHEN PRESSING DOWN ON THE ACCELERATOR PEDAL WHILE DRIVING ON THE HIGHWAY. THE TRUCK WAS PAUSING BEFORE ACCELERATION AND NOISILY IDLING. WE TOOK THE CAR TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD OUR TRANSMISSION NEED REPLACEMENT AND WILL COST US $6, 000. OUR CURRENT ONSTAR REPORT NEVER REPORTED ENGINE PROBLEMS, BUT ONLY SUGGESTED MAINTENANCE DUE AT 112, 500 MILES REPORTED 11/15/20. OUR PEDOMETER READ 110, 800 MILES PRESENTLY 11/23/20. THE SERVICE REPRESENTATIVE SAID WE HAD ALL OF THE SERVICE DONE LAST MONTH BUT WILL CHECK IT OUT. THIS IS A FAULTY VEHICLE THAT IS NOT SAFE AS CHEVROLET MAKE CLAIM THESE VEHICLE TO BE FOR FAMILY AND LONG DISTANCE TRAVELING. BUYER BEWATE AND DO NOT SPEND YOUR MONEY ON THIS HIGH END 2017 CHEVROLET SUBURBAN PREMIERE. AFTER 3 YEARS, THE TRANSMISSION IS GONE, REGARDLESS OF FOLLOWING ALL OF THE OWNER MANUAL SPECIFIC MAINTENANCE SERVICE GUIDELINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376344November 25, 2020
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASHBOARD. AFRAID IF IN ACCIDENT SHRAPNEL FROM CRACKED DASH WILL GO FLYING ESPECIALLY IF AIRBAGS ARE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376148November 24, 2020
AIR BAGS, STRUCTURE:BODY
I PREVIOUSLY FILED A REPORT CONCERNING THE DASHBOARD CRACKING IN 2 SPOTS. ON THE PASSENGER SIDE THE CRACK IS AT THE TOP LEFT CORNER OF WHERE THE AIRBAG SITS. THIS HAS BEEN BROUGHT TO GM'S ATTENTION THEY'VE FOUGHT REPLACING THESE DASHBOARDS. NOW YOU HAVE ISSUED A RECALL ON THE AIRBAGS. HOW ARE THEY TO BE REPAIRED CORRECTLY AND MADE SAFE WHEN THE PLASTIC SEATED AROUND THEM IS CRACKED AND DEFECTIVE THUS LEAVING US STILL EXPOSED TO SHATTERED PLASTIC FROM A DEFECTIVE DASHBOARD. THE DASHBOARD REPLACEMENT SHOULD ALSO BE PART OF THE RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375904November 23, 2020
AIR BAGS
OWNERS ARE CONVINCED THAT A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A THE VEHICLE DASH IS DAMAGED I AM STATING THAT IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. THE SHARDS COULD ALSO LACERATE THE AIRBAGS AND RENDER THEM USELESS. MY DASH HAS CRACKED AND SEPARATED WITH NO ADDITIONAL STRESS FROM VEHICLE OCCUPANTS. THIS DAMAGE HAPPENS AS THE VEHICLE IS PARKED THE SUN WEAKENS THE MATERIAL,THEN AS THE VEHICLE IS DRIVEN IT CREATES STRESS CRACKS. MOREOVER ANY DASH RELATED REPAIR WILL FURTHER DAMAGE THE DASH. FOR EXAMPLE THIS IS ONE OF THE REASONS GM HAS BEEN SO RESISTANT TO A TAKATA AIR BAG RECALL KNOWING THAT IT WILL LIKELY REQUIRE THE ENTIRE DASHBOARD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375903November 23, 2020
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKING - STARTED RIGHT BY THE PASSENGER AIRBAG ON THE DASH. CONCERNED ABOUT IMPACT ON AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375966November 23, 2020
AIR BAGS, BACK OVER PREVENTION: WARNINGS
MY VEHICLE HAS NOT HAD THE AIRBAGS REPLACED AND I WANT TO KNOW WHEN THAT CAN BE ACCOMPLISHED NOW THAT GM HAS AGREED TO PAY FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376077November 23, 2020
AIR BAGS
I SAW A RED STURDY SIGNAL ON THE DASHBOARD THAT STATES, "SERVICE AIRBAG SOON." THEN, SAW CNN NEWS OF THE RECALL AND 17 DEATHS. CAN I HAVE MY AIRBAG EXAMINED AND FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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