Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11389214January 21, 2021
AIR BAGS
THE AIRBAG ERROR INDICATOR ON THE DASH ACTIVATES FREQUENTLY, ESPECIALLY AFTER DRIVING SEVERAL HUNDRED MILES IN ONE DAY. WHEN THE ERROR MESSAGE IS ACTIVATED, THE BACKUP CAMERA IMAGE IS PIXILATED. IT DOES NOT DO IT WHEN THE VEHICLE IS IN PARK. CHEVROLET SERVICE TECHNICIANS HAVE BEEN UNABLE TO RECOVER THE ERROR CODE OR REPLICATE THE ERROR MESSAGE. THIS IS A CONTINUING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388573January 17, 2021
STRUCTURE:BODY, ENGINE, POWER TRAIN
FEB. 15 , 2019 TRANSMISSION WENT OUT IN CAR. BROUGHT CAR EARLIER IN THE YEAR BECAUSE IT WAS JERKING BUT THEY SAID IT WAS NORMAL. WENT OUT OF TOWN AND TRANSMISSION WENT OUT AT 93,721 MILES. EXTENDED WARRANTY WENT OUT ON FEB. 14, 2019. ONLY HOURS BEFORE AND NO COMPANY WOULD HELP! WE PAID 5,000 FOR A REPLACEMENT AND NOTICED THAT MY DASH HAD A CRACK IN IT AFTER BEING REPAIRED. CHEVROLET COMPANY SAID THEY DIDN'T DO IT. NOW THE DASH IS ALMOST CRACKED ALL THE WAY TO MY STEERING WHEEL. I UNDERSTAND THE WEAR AND TEAR OF ANY VEHICLE, BUT FOR THE WARRANTY TO GO OUT HOURS BEFORE HAND WAS UNBELIEVABLE. PLUS, THE REPAIR MAN THAT INSTALLED MY TRANSMISSION SAID MY MOTOR DRINKS OIL. YES, WE KNOW THAT. HE EXPLAINED TO US WHY AND SAID THAT CHEVY SHOULD HAVE REPLACED MY MOTOR WHEN WE BROUGHT IT IN DURING OUR BUMPER TO BUMPER WARRANTY. WE NO LONGER USE CHEVYLAND BECAUSE OF THEIR LACK OF SERVICE DEPARTMENT. I WILL SAY THAT CHEVY NEEDS TO BUILD BETTER DOOR RESTS. EVERY TIME I PUSH OPEN MY DOOR OR CLOSE IT, THE HANDLE AREA IS BROKE IN HALF. ITS A THIN PIECE OF PLASTIC AND ITS NOT WORTH PAYING AN ARM AND LEG TO FIX IT. NEEDS TO BE A PIECE OF METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388157January 14, 2021
SERVICE BRAKES
MY CAR HAD A RECALL FOR BRAKE SYSTEM. I GOT THE RECALL DONE AT A CHEVROLET DEALERSHIP IN DENISON TX AND IT MADE THE BRAKES WHOLE LOT WORSE. NOW IT MAKES LOT OF NOISE AND "SERVICE BRAKE ASSIST" SIGN COMES UP ON DASHBOARD VERY OFTEN. I TALKED TO DEALERSHIP AND CHEVROLET CUSTOMER SERVICE BUT THEY WANT ME TO PAY FOR THE REPLACEMENT OF THE BRAKE PUMP. THE PROBLEM WASN'T THERE BEFORE I TOOK THE CAR IN. DEALERSHIP AND CHEVROLET REFUSE TO HELP. PLEASE INTERVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387731January 12, 2021
POWER TRAIN
TRANSMISSION HAS JUMPED AND NOT SHIFTED SMOOTHY SINCW 20,000 MILES. AT 100,000 MILE TRANSMISSION WENT OUT.WOULD NOT DRIVE OVER 45 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387335January 9, 2021
POWER TRAIN
TRANSMISSION RELEASED AT LIGHT ON HILL AND ROLLED BACK OUT OF CONTROL WITHOUT ABILITY TO MOVE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387043January 7, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING BEHIND HIS FATHER'S VEHICLE, THEY HAD APPROACHED A STOP AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL. AS HIS FOOT WAS ON THE PEDAL, THE CONTACT COULD HEAR THE ABS MAKING AN ABNORMAL NOISE AS THE BRAKE PEDAL FAILED TO OPERATE AS NEEDED. DUE TO THE FAILURE, THE CONTACT HIT THE BACK OF HIS FATHER'S VEHICLE WITHOUT WARNING. DUE TO THE LOW IMPACT OF THE CRASH, THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THEY INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000(SERVICE BRAKES, HYDRAULIC) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 159,000.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11386770January 6, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE I WAS DRIVING THE SUBURBAN IN TOWN AND ON THE INTERSTATE, THE OIL LIGHT CAME ON AND SAID SOMETHING ABOUT OIL PRESSURE AND TURN ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386874January 6, 2021
SERVICE BRAKES
AFTER APPLYING AND RELEASING THE BRAKE PEDAL AT A SLOW SPEED TO COME TO A STOP THE BRAKE PEDAL FELT HARD AND VEHICLE FELT LIKE IT WOULD NOT STOP. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR BUT THE VEHICLE WOULD STILL SLOWLY ROLL AND THEN FINALLY COME TO A STOP. I TOOK IT TO THE DEALER AND THEY TOLD ME IT'S THE VACUUM PUMP AND OIL LINES. I DID A GOOGLE SEARCH AND FOUND THAT GM HAD A RECALL BACK IN 2018 ON 2014-2018 MODELS LIKE MINE HOWEVER, I WAS NEVER NOTIFIED AND IF YOU SEARCH MY VIN IT SAYS NO RECALLS AVAILABLE. HOW IS THIS POSSIBLE??? I AND MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR INJURED OTHER PEOPLE IN A CRASH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386100January 2, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
THE A/C CONDENSER EXPERIENCED A PREMATURE FAILURE, LOOSING ALL THE FREON. THIS IS A KNOWN ISSUE AND CHEVY HAS A SPECIAL PROGRAM TO ADDRESS THE ISSUE FOR A SELECT NUMBER OF VEHICLES. HOWEVER, MY VEHICLE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH I HAVE THE SAME PROBLEM AS THE ONES COVERED UNDER THE RECALL. THIS IS AN ENVIRONMENTAL CONCERN AS WELL AS A SAFETY ISSUE AS IT CAN CAUSE WINDOW FOG. CHEVY NEEDS TO STEP UP AND PAY TO FIX THE ISSUE FOR ALL THE AFFECTED VEHICLE'S. IN ADDITION, THE FRONT COLLISION WARNING SYSTEM IS A JOKE, ITS INCONSISTENT AND RARELY WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385963December 31, 2020
UNKNOWN OR OTHER
MY TRUCK IS AFFECTED DUE TO THE CRACKED DASH THAT IS A CONTINUING PROBLEM IN GYM TRUCKS LIKE MY 2010 SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385701December 30, 2020
SERVICE BRAKES
HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385698December 30, 2020
SERVICE BRAKES
PEDAL HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385377December 29, 2020
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
WHEN DRIVING ON THE FREEWAY THE MOTOR LOSES POWER OR FEELS LIKE WANTS TO TURN OFF. WHEN DRIVING ON FREEWAY THE SUV SOMETIMES TRYS TO BRAKE BY ITSELF AND WARNED THAT SOMETHING WAS IN FRONT OF ME WITH A CLEAR FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385424December 29, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE WHILE DRIVING AT LOW SPEEDS. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER HOWEVER, DAVIS GAINESVILLE CHEVROLET (2600 N MAIN ST, GAINESVILLE, FL 32609, (352) 519-4131) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385476December 29, 2020
UNKNOWN OR OTHER
AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES. THE PERSON IN THE CHEVROLET DEALER TOLD ME THAT THIS CAN CAUSE A FIRE. BECAUSE THE COOLING AND THE OIL LIKE WAS LEAKING AND NEED TO BE FIX AND IT WILL COST ME 1240.00 DOLLARS. I TAKE TO THE DEALER BECAUSE THE CHECK ENGINE WAS FLASHING NOT STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384623December 22, 2020
AIR BAGS
THIS IS A FLORIDA VEHICLE WHERE HEAT AND HUMIDITY (THE MAJOR FACTORS IDENTIFIED WITH FAILURES OF THESE AIRBAGS/INFLATORS) CAN CAUSE MY SUBURBAN TO BE A HIGH RISK TO ME AND MY FAMILY. WE SUBMITTED FOR THIS RECALL IN 2016 AND HAVE YET TO BE CONTACTED ON STATUS OR ESTIMATED TIME FOR THE PARTS/PROCEDURES TO BE READY TO COMPLETE THIS REPAIR. AS GM DISAGREES WITH THIS RECALL, THEY APPEAR TO BE STALLING IN HOPES THAT THE VEHICLES WILL JUST BE RETIRED BEFORE THEY HAVE TO REPAIR THEM. WE SHOULDN'T HAVE TO WAIT UNTIL PEOPLE DIE FOR THE NHTSA TO FORCE THE HAND ON GM TO IMPLEMENT THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384308December 20, 2020
SERVICE BRAKES, POWER TRAIN
VEHICLE HAS HAD BRAKE AND TRANSMISSION ISSUES FOR 2 YEARS NOW, CULMINATING IN COMPLETE TRANSMISSION FAILURE ON 12/20/20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384154December 19, 2020
AIR BAGS
IT'S BEEN OVER 4 YEARS SINCE RECEIVING THIS RECALL FOR AIRBAGS THAT CAN KILL ME INSTEAD OF PROTECT ME IN AN ACCIDENT. THIS IS MORE THAN ENOUGH TIME TO CORRECT THIS ISSUE BUT IT'S BEING IGNORED UNTIL EVERYONE EITHER FORGETS OR MORE PEOPLE DIE. I CAN'T GET THE DEALERS TO DISABLE OR REMOVE THE AIRBAG SO WHY EVEN GIVE ME RECALL NOTICE? I NEED THIS FIXED SO I CAN DRIVE SAFELY OR SELL MY VEHICLE WITHOUT CONCERN OF OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384156December 19, 2020
STRUCTURE:BODY
THERE ARE 2 LARGE CRACKS ON THE DASHBOARD ONE RUNNING LONGITUDINALLY ON AXIS OF STEERING COLUMN AND ANOTHER SPREADING FORWARD TOWARD DRIVER SIDE ON FORWARD DRIVER CORNER OF PASSENGER AIRBAG CUTOUT RADIUSED CORNER. I WAS WARNED AFTER I PURCHASED VEHICLE THAT IT WAS A SAFETY HAZARD IN EVENT OF AIRBAG DEPLOYMENT. I AM REPORTING THE DATE AS THE DATE I PURCHASED VEHICAL BUT CRACK WAS PRESENT PRIOR TO THAT DATE FOR AN UNDETERMINED PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384047December 18, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE CONTINUES TO HAVE RANDOM ELECTRICAL PROBLEMS AFTER ADDING NEW GROUNDS, NEW ALTERNATOR, NEW BATTERY, CHECKING CONTACTS. IT'S BEEN AT 4 REPAIR SHOPS INCLUDING A CHEVY DEALER AND CONTINUES TO HAVE PROBLEMS. DOORS CYCLE ON LOCK/UNLOCK, LIGHTS CYCLE DIMMING, ABS AND OTHER INDICATOR LIGHTS COME ON, LOSE ACCELERATION AND VEHICLE STALLS AND DIES. SEEMS TO HAPPEN MORE FREQUENTLY IN COLD WEATHER AND AFTER A 'REST' MAY OR MAY NOT START NO RHYME OR REASON. HAS BAFFLED MECHANICS FOR OVER 2 YEARS. PLS HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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