Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11397795February 24, 2021
AIR BAGS, UNKNOWN OR OTHER
SEVERE DASH CRACKING AROUND AIRBAGS. IF REPAIRED, I'M AFRAID THAT AIRBAG MAY DEPLOY. CRACKS ARE GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397625February 23, 2021
AIR BAGS
I WANT MY AIRBAG RECALL REPLACED BUT THERE IS STILL NO TIME FRAME AS TO WHEN I CAN GO TAKE IT AND GET IT FIXED BY THE MANUFACTURER... THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397084February 20, 2021
ENGINE, UNKNOWN OR OTHER
RADIATOR STRESS FRACTURES DISCOVERED AT 98K MILES. ALWAYS SERVICED AT CHEVY DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396964February 19, 2021
UNKNOWN OR OTHER
THE AIR CONDITIONER HAS STOPPED WORKING AND BLOW HOT AIR. I'VE NOTICED THERE ARE SEVERAL COMPLAINTS REGARDING THE AIR COMPRESSOR AND HOSES ON THIS VEHICLE BUT NO RECALL HAS YET BEEN MADE. WE HAVE TO REFILL USING REFRIGERANT AND IT ONLY LASTS A FEW WEEKS AND THEN BLOWS HOT AIR AGAIN. IT DOESN'T MATTER IT IT'S MOVING, STATIONARY OR WHERE THE VEHICLE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396750February 18, 2021
SERVICE BRAKES
WHEN AT LOW SPEED OR IN REVERSE THE VEHICLE FEELS LIKE THE BRAKES ARE GRABBING AND HAVE A VERY HARD TIME STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396677February 17, 2021
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE WIRING FOR THE LIGHTERS, POWER PORTS AND COMPUTER LINK MELTED. IT'S ALL PART OF THE UNDER-DASH WIRING HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396686February 17, 2021
UNKNOWN OR OTHER
TRUCK LOSES POWER TO ENGINE WHILE DRIVING. I HAVE NO OIL PRESSURE NO FUEL NO SPEEDOMETER AND NO ROOMS BUT MY BATTERY RUNS ON ABOUT 14. TRUCK WILL DRIVE AT SPEED IT SHUTSDOWN AT BUT IF U STOP IT TAKES A LITTLE LONGER TO GAIN SPEED. THIS HAS DID THIS ABOUT 5 TIMES IN 2 WEEKS I HAD IT IN THE SHOP 3 TIMES AND WE ARE UNABLE TO FIGURE IT OUT. IF U TURN THE TRUCK UP IT WILL NOT START U HAVE TO UNHOOK THE BATTERY TO GET POWER BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396232February 15, 2021
SEATS
BOTH DRIVER AND PASSENGER HEATED ELEMENTS NO LONGER ARE FUNCTIONAL. TEMPERATURE DOESN'T GET WARM ON THE PASSENGER SIDE, AND DRIVER SIDE DOESN'T WORK AT ALL. PURCHASED THE VEHICLE THIS WAY, AND MECHANICS SAID GM MADE THE LOW TEMP MANDATORY, TRIED TO EXPLAIN, NOT WORKING AT ALL. THE INSISTED IT WAS A GM MANUFACTURING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396073February 13, 2021
FUEL/PROPULSION SYSTEM
GAS LINE OR TANK IS LEAKING AND THERE IS A RECALL FOR THIS ON CHEVY SUBURBANS, BUT A RECALL FOR THIS IS NOT LISTED WITH MY VIN. THIS IS A SAFETY HAZARD AND I SHOULD NOT BE REQUIRED TO COME OUT OF POCKET FOR THIS WHEN IT IS A KNOWN ISSUE FOR VEHICLES IN THIS CLASS. I STARTED THE ENGINE YESTERDAY MORNING AND NOTICED A GAS SMELL. WHEN I BACKED OUT OF THE STATIONARY SPOT I NOTICED GAS ON THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395943February 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THIS VEHICLE IN DEC OF 2019 USED. 35,000 MILES. NOW HAS 88,000 AND THE TRANSMISSION WENT OUT. REGULAR OIL CHANGES. NO WARNING LIGHTS. NO ISSUES. STOPPED RUNNING. AFTER HAVING SOMEONE LOOK AT IT TO SEE WHAT THE ISSUE WAS, THE MECHANIC SAID THE ENTIRE TRANSMISSION HAS TO EITHER BE REBUILT OR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395942February 12, 2021
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASH HAS CONTINUED TO CRACK - OVER 4 CRACKS THAT HAS AFFECTED THE DEFROST VENT, DASH AND NOW I RECEIVE PERIODIC AIRBAG WARNINGS UPON STARTING IGNITION AND/OR PARKING. I AM CONCERNED AS A DRIVER, MOTHER OF 3 AND CAREGIVER OF ELDERLY MOM THAT THE AIR BAGS WILL DEPLOY AT ANYTIME AND/OR NOT FUNCTION CORRECTLY UPON A CRASH OR COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395484February 9, 2021
AIR BAGS
PASSENGER AIRBAG SENSOR HAS BEEN ON FOR YEARS, AND I HAVE BEEN WAITING FOR MANY YEARS FOR THIS PARTICULAR RECALL TO BE FIXED! IT IS RIDICULOUS THAT NOTHING IS BEING DONE AND PEOPLE LIKE ME ARE FORCED TO BE DRIVING THEIR FAMILIES AROUND IN SUCH UNSAFE VEHICLES!!!!! I HAVE FILED MULTIPLE COMPLAINTS, AND HAVE CALLED THE MANUFACTURER MULTIPLE TIMES, TO GET NOWHERE FAST! WHY EVEN HAVE THIS SYSTEM SET UP FOR RECALLS IF YOU DONT DO ANYTHING ABOUT THEM???? IT'S SICKENING TO THINK OF SOMEONE HAVING TO FILL THIS COMPLAINT OUT AFTER THE FACT OF INJURY OR DEATH TO A LOVE ONE- WHAT'S THE POINT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395164February 8, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
VEHICLE DASH AND HEADLIGHTS TURN OFF WHILE DRIVING, ENGINE STALLS AND DIES, POWER STEERING BECOMES INOPERATIVE. TRANSMISSION POPS OUT OF GEAR AND FREEWHEELS. SERVICE STABILITRACK LIGHT. VERY DANGEROUS SITUATION FOR MY WIFE AND 5 KIDS WHEN THIS HAPPENS ON CURVY BACKROADS AT NIGHT LIKE JUST HAPPENED LAST NIGHT! THIS IS ALSO THE SAME PROBLEM AS OUR PREVIOUS CHEVY TAHOE SO WE KNEW THE PROBLEM WAS LIKELY RELATED TO POOR QUALITY BATTERY CABLES THAT ARE DEGRADING PREMATURELY. THIS SHOULD NOT BE HAPPENING ON A 3-4 YEAR OLD VEHICLE. AFTER SEARCHING A GM WEB FORUM AND FINDING OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE, THERE WAS A REFERENCE TO GM TSB 18-NA-161 ON THIS EXACT ISSUE I AM ABSOLUTELY AMAZED THAT GM HAS NOT DONE A RECALL ON THIS YET, AS IT IS A MAJOR SAFETY FAILURE LIKELY TO CAUSE A CRASH AND POTENTIALLY A FATALITY. I CHECKED THE TIGHTNESS ON THE CONNECTIONS BY HAND, WHICH WERE BOTH VERY TIGHT, THEN I RESEATED AND TORQUED THE BATTERY TERMINAL CONNECTION. I MEASURED THE RESISTANCE ACROSS THE POWER JUMPER, LUG TO LUG. THIS IS GM PART NUMBER 84494554, AND I MEASURED 0.3 OHMS ACROSS THIS LITTLE SECTION OF WIRE AT MULTIPLE POINTS ON THE LUGS. TRIMMING BACK THE INSULATION AND CONTINUING THE MEASURE, THE HIGHEST RESISTANCE APPEARS TO BE COMING FROM THE WIRE TO THE LUG CONNECTION AT THE FUSE BUS, AND NOT THE CRIMP CONNECTION AT THE BATTERY TERMINAL, AND NOT THE BOLTED CONNECTION TO THE BUS. THERE WERE SOME STRANDS BROKEN AT THIS CONNECTION. I MADE AND ADDED A TEMPORARY JUMPER OF THE SAME WIRE GAGE, AND THE RESISTANCE ACROSS THE SAME MEASURED POINTS DROPPED TO 0.0 OHMS. ABSOLUTELY A MAJOR SAFETY ISSUE IF THE VEHICLE SUDDENLY DIES WITHOUT WARNING. I CAN SEE THIS SAME ISSUE HAPPENING ONCE, I FORGAVE GM ONCE YEARS AGO, BUT WITH THE SAME ISSUE HAPPENING TO TWO DIFFERENT VEHICLES 8 MODEL YEARS APART, THE SAFETY OF MY FAMILY IS TOO IMPORTANT TO BUY GM PRODUCT IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395111February 7, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
DRIVING TODAY IN SNOW, INCREASED ELECTRICAL DEMAND ON VEHICLE WHILE ACCELERATING. SMELLED BURNING WIRES AND ALL DASH LIGHTS FLICKERED THEN DIED. ENGINE TURNED OFF AND HAD TO BE RESTARTED WITH THE PUSH BUTTON. HAPPENED WITHIN 30 MINUTES LATER WHILE ACCELERATING ONTO A MAIN ROAD WITH TRAFFIC, LOST CONTROL OF VEHICLE AND HAD TO FORCE THE STEERING WHEEL TO TURN THE VEHICLE OFF THE ROAD TO AVOID BEING HIT BY ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395013February 6, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
I DRIVE A 2018 CHEVY SUBURBAN. THIS CAR HAD NO LIGHTS ON AND HAS LESS THAN 18K MILES ON IT. IT IS JUST OVER TWO YEARS OLD AND THERE ARE NO RECALLS ON THE VEHICLE. I WAS DRIVING WITH MY [XXX] CHILD AND WE HAD DRIVEN ABOUT A MILE. WE WERE ON THE FEEDER ROAD ABOUT TO GET ON THE FREEWAY. THE CAR STARTED SPONTANEOUSLY ACCELERATING ON ITS OWN. JERKING FASTER AND FASTER WITHOUT ME TOUCHING THE GAS. IT WAS LIKE WE WERE ON A RUNAWAY TRAIN. I PANICKED AND SLAMMED MY FOOT ON THE BREAKS. THERE WERE NO BREAKS - NO TENSION OR PRESSURE IN THE BRAKE PEDAL. THE PEDAL JUST CONTINUOUSLY SLAMMED INTO THE BOTTOM OF THE CAR. I COULDN'T STOP US. I THOUGHT QUICKLY AND SLAMMED MY FOOT ON THE PARKING BRAKE AS OUR CAR CONTINUED TO ACCELERATE QUICKLY WITH NO BRAKE FUNCTION. WE JOLTED TO A STOP AS CARS ZOOMED AROUND US HONKING AND YELLING. WHEN I TOOK THE CAR OFF OF THE PARKING BREAK, THE SAME PROBLEM CONTINUED. NO BREAKS AND SPORADIC ACCELERATION. IMMEDIATELY AFTER THIS INCIDENT A LIGHT CAME ON THAT SAID 'SERVICE STABILITRAK'. THE CAR WAS TOWED TO THE DEALERSHIP. I'M SHARING THIS FOR ALL CAR OWNERS TO REMEMBER THE POWER OF YOUR PARKING BREAK IN AN EMERGENCY. IT'S ONE THING TO BE ANNOYED WHEN YOUR CAR WON'T GO, BUT IT IS PURE PANIC AND FEAR WHEN YOUR CAR WON'T STOP AND KEEPS GOING FASTER - ESPECIALLY WITH YOUR PRECIOUS CHILD IN THE BACK SEAT. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390689January 29, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN I HAD 0% OF MY BRAKES AND ALL THE BRAKE FLUID WAS GONE MY EMERGENCY BRAKE ALSO FAILED PRIOR TO THIS I PUT IN BRAKE FLUID AND IT ALL LEAKED OUT WITHIN A MATTER OF MOMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390449January 28, 2021
UNKNOWN OR OTHER
DASH PANEL CRACKED OVER INSTRUMENT CLUSTER AND AROUND PASSENGER SIDE AIR BAG OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390521January 28, 2021
SUSPENSION
THE AUTOMATIC AIR SUSPENSION HAS FAILED SEVERAL TIMES WHEN TOWING. THE SHOCKS LEAK, THE COMPRESSOR DOES NOT TURN ON, AND SOMETIMES, IF IT DOES TURN ON, THE BAGS DO NOT DEFLATE. WHEN THEY DO NOT INFLATE IT CAUSES DANGEROUS SAGGING AND SQUATTING. WHEN THEY INFLATE AND DO MOT DEFLATE AFTER TOWING THE REAR SUSPENSION IS VERY STIFF AND DANGEROUS TO DRIVE AROUND IN. I HAVE TAKEN MY VEHICLE IN OVER 5 TIMES TO FIX THE ISSUE AND CHEVY HAS BEEN UNABLE TO FIX THIS PROBLEM. THIS HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE IN 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389781January 25, 2021
SEAT BELTS
IT TAKES 3 TO 4 TRIES BEFORE THE SEATBELT CLICKS ON . DRIVER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389161January 21, 2021
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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