Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11416142May 11, 2021
UNKNOWN OR OTHER
PLASTIC DASH HAS SEVERAL CRACKS FROM FRONT TO BACK. ONE NEAR PASSENGER AIR BAG. IF THIS WERE TO DEPLOY IT COULD ADD ADDITIONAL DAMAGING DEBRIS. ALSO APPEARANCE IS BAD AND DEVALUES VEHICLE. HAPPENED WITHIN THE FIRST TWO YEARS OF OWNERSHIP AND CONTINUED USE OF STATIONARY, IN MOTION ON CITY STREETS OR HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416173May 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNED A 2018 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 55 MPH, THE MESSAGE HILL DESCENT ASSIST DISABLED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR BEFORE THE ABS SYSTEM ACTIVATED AND THE VEHICLE WAS STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GEORGE GEE BUICK GMC (21502 E GEORGE GEE AVE, LIBERTY LAKE, WA 99019, (509) 343-2391) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416217May 11, 2021
ELECTRICAL SYSTEM
MY DOORS LOCK WITH THE CAR WITH THE KEYS IN THE CAR, MY KIDS WERE IN MY CAR AND I GOT LOCKED OUT WITH MY KEYS IN IT, THERE WAS A BATTERY REPLACEMENT DONE WHEN I TOOK MY CAR IN FOR A RECALL NOTICE A MONTH AGO (MAYBE 2 MONTHS), ALSO THE LOCK BUTTON WORKS BUT WHEN I PUSH THE MIDDLE BUTTON IT WILL NOT AUTO START , WHEN I PUSH THE BUTTON ON THE HANDLE OUTSIDE THE CAR DOOR IT WILL NOT UNLOCK,& MY CAR WILL TELL ME THAT MY REMOTE ISN'T DETECTED WHEN THE KEYS ARE IN THE CAR. I WAS AT HOME WHEN IT LOCKED WITH MY KIDS IN THE CAR I PUT THEM IN THE CAR AND I WALKED AROUND TO THE OTHER SIDE OF THE CAR AND IT LOCKED THAT QUICKLY IN MY DRIVEWAY AT HOME NOT EVEN RUNNING NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416063May 11, 2021
AIR BAGS
I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER EXAMINATION AND SCANNING/XRAYS, ETC. I HAD RECEIVED A CONCUSSION. I HAVE THE POLICE REPORT AS WELL AS MORE PICTURES IF REQUIRED. THE IMPACT WAS STRONG ENOUGH TO BEND THE FRAME ON MY VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11415817May 10, 2021
FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING APPROX 45 -60 MPH I SMELLED GAS, I DISMISSED IT THINKING THAT I WAS SMELLING THE OLD TRUCK IN FRONT OF ME. I PARKED MY SUBURBAN AT MY DESTINATION AND STILL SMELLED IT BUT I DISMISSED IT BECAUSE I WAS LATE TO MY APPOINTMENT. WHEN I CAME BACK OUT TO MY VEHICLE APPROX 2 HOURS LATER I STILL SMELLED THE GAS PRETTY STRONG. I LOOKED UNDERNEATH AND DIDN'T SEE ANY DRIPS, I WAS PARKED ON GRASS SO I COULDN'T SEE ANY PUDDLES IF THERE WAS ANY. I GOT IN AND DROVE APPROX 100 YARDS TO PICK UP MY SON IN THE PARKING LOT AND STILL SMELLED IT, I SHUT THE VEHICLE OFF AND LOOKED UNDER, THERE WAS A DRIP ABOUT EVERY SECOND COMING FROM THE BOTTOM OF THE FUEL TANK AND IT LOOKED LIKE IT WAS COMING FROM THE TOP OF THE TANK WHERE I COULDN'T SEE. I TOOK IT TO EAGLE BUICK GMC IN CRYSTAL RIVER AND THEY SAID IT WAS THE 2 FUEL LINES ON THE TOP OF THE FUEL TANK. IT WAS APPROX $680.00 TO FIX. WHILE I WAS WAITING FOR THE VEHICLE I DID SOME RESEARCH AND FOUND THAT THIS IS PRETTY COMMON AND IS DUE TO A DESIGN FLAW. THE GAS LINES RUB AGAINST THE CHASSIS AND GET A HOLE IN THEM. I DO BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414352April 28, 2021
AIR BAGS
I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413892April 26, 2021
SERVICE BRAKES
STUCK IN DRIVE GEARS. GEARS WILL NOT SHIFT. BRAKE PEDAL STUCK. OCCURRED SUDDENLY WITH WARNING. VERY DANGEROUS. PREVIOUSLY THE VEHICLE BRAKES PEDAL WAS STUCK IN THE UPWARD POSITION. WOULD NOT GO DOWN. HAD TO FIX IT . CHEVY IS NOT TAKING RESPONSIBILITY. THIS IS LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413910April 26, 2021
POWER TRAIN
MY 2015 SUBURBAN HAS 103000 MILES ON IT AND THE TRANSMISSION FAILED. IT IS GOING TO COST $5300 TO REPAIR. IT IS JUST OVER THE POWERTRAIN WARRANTY SO THIS WILL BE OUT OF OUR POCKET. SUBURBANS HAVE KNOWN TRANSMISSION ISSUES. WE BELIEVE A $60,000 VEHICLE SHOULD LAST LONGER THAN 6 YEARS AND 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413982April 26, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HAD EXPERIENCED ENGINE MISFIRING AND THE TRANSMISSION WOULD MALFUNCTION CAUSING THE VEHICLE TO STOP ACCELERATING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER BOLIVIA CHEVROLET (199 NJ-17, EAST RUTHERFORD, NJ 07073) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413497April 23, 2021
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413410April 22, 2021
STRUCTURE:BODY
THE DASH BOARD IS CRACKED IN MULTIPLE AREAS THAT COULD IMPACT THE PROPER AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413171April 21, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS TRANSMISSION CONTROL SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408652April 18, 2021
AIR BAGS, ENGINE
TOOK A LEFT TURN WHILE DRIVING, HEARD A SMALL NOISE AND WITH IN ONE MINUTE OF GOING DOWN THE ROAD AFTER MY TURN, MY ENGINE WAS A ROUGH IDLE, ENGINE LIGHT BLINKING AND TRACTION CONTROL WAS BLINKING. HAD IT TOWED TO THE CLOSEST CHEVY DEALERSHIP TO FIND OUT THAT THE LIFTERS WERE BAD AND CAUSING MISFIRE. THAT'S A COMMON PROBLEM FOR THIS ENGINE AND THE REPLACEMENT COST SHOULD NOT BE ON THE CONSUMER, THERE SHOULD BE A RECALL FOR THIS COSTLY REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407661April 15, 2021
AIR BAGS
2007 CHEVROLET SUBURBAN. CONSUMER WRITES REGARDING TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED WITH A NEW VEHICLE DUE TO THE AIRBAG FAILURE RECALL.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407907April 13, 2021
ENGINE
THE TRANSMISSION FAILED SHORTLY AFTER PURCHASING USED IN JAN OF 2021. WE WERE DRIVING ON OUR FAMILY VACATION FROM OHIO TO SOUTH CAROLINA AND THE TRANSMISSION FAILED IN NORTH CAROLINA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407855April 13, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407599April 12, 2021
AIR BAGS
I CALLED MY LOCAL GLEN SMITH CHEVY DEALER TO GET MY AIR BAG REPAIRED AFTER RECEIVING NOTICE IN THE MAIL THAT THEY HAD THEM. THEY TOLD ME THEY DIDN'T HAVE THEM AND DIDN'T KNOW WHEN THEY WOULD BE AVAILABLE. I CALLED THE CHEVY CONSUMER NUMBER AND GOT THE SAME ANSWER. THIS IS THE SAME RUN AROUND IVE BEEN GETTING FOR SEVERAL YEARS WHILE I'M DRIVING A CAR THAT COULD POTENTIALLY HURT OR KILL THE PASSENGER IN THE CAR.... WHY DID THIS GET SENT OUT IF THISDEALERS WONT REPAIR THEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406454April 5, 2021
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO SPUTTER AND SHAKE WITH A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE SHIFTED INTO LIMP MODE AND DECELERATED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS LOW ON OIL. ADDITIONALLY, THE NUMBER 6 LIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406112April 2, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405862March 31, 2021
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNED A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE REAR AXLE FRACTURED. AS A RESULT, THE BRAKES WOULD NOT ENGAGE WHEN THE BRAKES WERE SUPPRESSED CAUSING THE CONTACT TO CRASH INTO A CONCRETE BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THE CONTACT SUSTAINED A BROKEN WRIST AND NECK SORENESS. THE CONTACT DID NOT SEEK ANY MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO HER HOME ADDRESS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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