Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10075182June 10, 2004
TIRES:TREAD/BELT
THE TREAD SEPARATED ON THE REAR PASSENGER TIRE OF OUR 2001 SUBURBAN. THE TIRE IS A FIRESTONE WILDERNESS LE WITH 48,000 MILES ON IT THE SERIAL NUMBER IS V672WL23600. IT WAS A 65 DEGREE DAY AND THERE WAS NO LOAD ON THE VEHICLE. THE INSIDE 1/3 OF THE TIRE LOOKED LIKE SOMEONE TOOK A KNIFE AND SLICED DOWN UNDER THE CORDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075066June 9, 2004
STRUCTURE
PAINT PEELING FROM DASH BOARD. WITH AIR ON, COULD FLY INTO INFANTS MOUTH AND/OR EYES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075105June 9, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
PROBLEM WITH WINDSHIELD WIPERS. I HAVE HAD A CONTINUAL PROBLEM WITH THE WIPERS AND HAVE READ IN SEVERAL PLACES THAT THERE HAD BEEN A RECALL ON CHEVROLET SUBURBANS PRIOR TO MODEL YEARS 1999. THIS IS AN INTERMITENT PROBLEM SOMETIMES THEY WORK, SOMETIMES THEY WON'T GO OFF AT ALL (THEY KEEP RUNNING) SOMETIMES WHEN I TRY TO USE THE WIPER WASHER THEY CONTINUE TO GO AND USUALLY STOP IN THE MIDDLE OF THE WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074967June 8, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC
AFTER TAKING 90-DEGREE RIGHT TURN FROM STREET INTO PARKING LOT THE ABILITY TO STEER AND BRAKE 2004 CHEVROLET SUBURBAN WAS LOST, ALTHOUGH FORWARD MOTION WAS STILL POSSIBLE (I.E. THE VEHICLE DID NOT STALL). AFTER RESTARTING VEHICLE FORWARD MOTION WAS POSSIBLE BUT STEERING AND BRAKING WERE STILL NOT WORKING. UPON A SECOND RESTART STEERING AND BRAKING WERE RESTORED, ALTHOUGH SOME LIGHTS ON THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TOWED TO APPLEWAY CHEVROLET IN SPOKANE, WA. THE SERVICE DEPARTMENT AT THE DEALERSHIP INITIALLY INDICATED THERE WAS NO PROBLEM WITH THE VEHICLE BECAUSE THEY COULD NOT REPRODUCE THE DEFECTIVE BEHAVIOR. SUBSEQUENTLY, THE SERVICE DEPARTMENT WAS INSTRUCTED TO KEEP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074980June 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WITHIN 55,000 MILES THE REAR BRAKE PADS HAVE WORN OUT TWICE. THE FRONT PADS, WHICH SHOULD WEAR MORE QUICKLY, SHOW LITTLE WEAR AND ARE STILL THE FACTORY ORIGINAL. THIS CAUSES REDUCED BRAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073579June 4, 2004
STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN MAKING A TURN AT HIGH SPEEDS STEERING WHEEL/BRAKES LOCKED UP TEMPORARILY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072049June 4, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
THE VEHICLE DISPLAYED A LOUD NOISE THAT SOUNDED LIKE A MUFFLER AND OR VACUUM. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH THEY HAD TAKEN DIAGNOSTIC TESTS BUT WASN'T SURE WHAT THE PROBLEM WAS. THEY THEN STATED THAT THERE WAS A KNOWN PROBLEM WITH THE INTAKE SYSTEM IN WHICH AIR WOULD SURROUND THE ENGINE. THE PROBLEM SEEMED TO WORSEN EACH TIME THE VEHICLE WAS IN MOTION. THE RIGHT FRONT WINDOW WAS INOPERATIVE DUE TO THE MOTOR GOING BAD. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074718June 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074735June 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAVE REPLACED THE INTAKE MANIFOLD GASKET TWICE NOW FOR MY 1996 CHEVROLET SUBURBAN. BOTH TIMES IT HAS COST ME OVER $650.00. BOTH MECHANICS TOLD ME THAT THEY SEE THESE AT LEAST TWICE A WEEK ON THE 5.7 ENGINES. THEY KNEW EXACTLY WHAT WAS WRONG. THEY ACTUALLY LAUGHED WHEN I ASKED THEM IF IT WAS SET UP AS A RECALL ITEM FOR THIS ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074574June 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
IN HEAVY RAIN, WINDSHIELD WASHERS FAILED COMPLETELY WITH NO WARNING. HUMMING IN THE MOTOR BUT THE WIPERS WOULD NOT WORK. EXTREMELY HAZARDOUS CONDITION. COULD NOT SEE ROAD NOR ONCOMING TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075499June 1, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY. CONSUMER WAS INFORMED THAT THE WIPER MOTOR CIRCUIT BOARD AND COVER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074560May 31, 2004
PARKING BRAKE
PARKING BRAKE FAILS TO HOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073281May 28, 2004
SUSPENSION
2001SUBURBAN Z55 AUTORIDE SUSPENSION, NOT WORKING. HARSH RIDE WITHOUT SHOCK DAMPERING. DEALRER EXAMINED WITH NO CODE PROBLEMS. HOWEVER, HARSH RIDE CONTINUES. HELP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073228May 27, 2004
PARKING BRAKE
I TOOK MY 2001 SUBURBAN FOR THE ANNUAL INSPECTION. THE SHOP CALLED TO SAY IT DID NOT PASS DUE TO THE PARKING BRAKE NOT HOLDING. THERE IS NEVER A NEED TO USE THE PARKING BRAKE IN HOUSTON, THEREFORE I HAVE NEVER USED IT. THERE ARE 4 PEOPLE IN MY OFFICE THAT HAVE HAD THE EXACT PROBLEM AND HAD TO PAY TO REPAIR THIS PROBLEM BECAUSE IT IS CONSIDERED NORMAL WEAR. I CALLED CHEVROLET ZONE TO REPORT THIS, BUT OF COURSE THEY CLAIM TO KNOW NOTHING ABOUT ANY PROBLEMS WITH THE EMERGENCY BRAKE. THE SHOP REMOVED THE TIRES AND FOUND THAT THE BRAKE PADS WERE RIPPED TO SHREADS AND THE ROTOR WAS SO BADLY ETCHED THAT IT HAD TO BE REPLACED. TOTAL COST TO REPAIR THE PROBLEM ON A VEHICLE WITH 37,000 MILES WAS 350.00 PER SIDE. PLEASE INVESTIGATE THIS PROBLEM SO HOPEFULLY CHEVROLET WILL HAVE TO ANNOUNCE THE CLEAR DEFECT IN THE NEW SUBURBAN/TAHOE DESIGN. THE MECHANIC TOLD ME HE SEES THIS PROBLEM ON A REGULAR BASIS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074382May 27, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE TIRE INSIDE THE CAB OF THE VEHICLE EXPLODED. THE TIRE MFR. WAS GENERAL TIRE. AMERI 550AS LT245/75R16. DOT#AD11C9B153. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074113May 24, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM:WIRING
FAN SWITCH LOCATED ON THE DASHBOARD THAT CONTROLLED THE AIR VENTILATION MELTED THE WIRING HARNESS. DEALERSHIP REPLACED THE SWITCH AND THE WIRING HARNESS TWICE. DEALERSHIP INDICATED THAT THIS WAS A HIGH DEMAND PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072967May 21, 2004
STEERING:ELECTRIC POWER ASSIST SYSTEM
STEERING SENSOR FAILED, CAUSING STEERING WHEEL TO SKIP WHEN TURNING AND FEELS LIKE CONTROL OF STEERING IS LOST MOMENTARILY. SENSOR WAS REPLACED ONCE AND PROBLEM WAS CURED FOR A TIME, BUT IT IS NOW RECURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072918May 20, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
VEHICLE - 2001 CHEVY SUBURBAN, ` 46000 MILES. THE COMPONENT FAILURE INVOLVED AN ABS (ANTILOCK BRAKE) MODULE AND PUMP. A RELAY OR SOME OTHER ELECTRICAL COMPONENT FAILS AND THE PUMPS RUNS CONTINUOUSLY, EVEN WITHOUT THE KEY IN THE IGNITION. APPARENTLY THIS DAMAGES THE PUMP AND THE WHOLE UNIT MUST BE REPLACED AT A COST OF APPROXIMATLEY $ 1000. IT SEEMS THAT THIS SHOULD BE CONSIDERED A SAFETY DEFECT BECAUSE IT INVOLVES THE CRITICAL COMPONENT OF THE BRAKING SYSTEM. THESE MUST BE FAILING AT A SIGNIFICANT RATE DUE TO A COMMENT FROM THE SERVICE PROVIDER THAT THE CHEVY DEALER HAD 6 UNITS IN STOCK INDICATING FAIRLY ACTIVE INVENTORY. I FELT IT WAS IMPORTANT TO NOTIFY A REGULATORY AGENCY REGARDING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072844May 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 SUBURBAN. THE TRUCK USES 1 QT OF MOTOR OIL TO EVERY 1000 MILES. THE DEALER IS FREDRICK CHEVROLET OF LEBANON, PA. THE GM SONG THEY SING IS THAT THIS IS NORMAL FOR A 5.3 ENGINE. I CAN'T BELIEVE THAT THIS IS NORMAL. DOES GM HAVE A PROBLEM AND DON'T WANT TO OWN UP TO IT? WHAT ABOUT POLLUTION? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073873May 19, 2004
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK VEHICLE TO HAVE A STATE INSPECTION DONE AND FOUND THAT THE PARKING BRAKE WAS NOT HOLDING THE VEHICLE. IT WAS TAKEN TO THE CHEVROLET DEALER, AND THEY FOUND THAT THE PARKING BRAKE SHOES WERE WORN OUT, AND BOTH BRAKE ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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