Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10083894July 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING CONSUMER SMELLED GAS ODOR. TECHNICIAN INDICATED THE FUEL LINE SYSTEM WAS LEAKING GASOLINE, CAUSING STALLING. DEALERSHIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082826July 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FIRST TIME APPLIED BRAKES AT INTERSECTION, EXTENTED STOPPING. BRAKES CHECKED OK, REPLACED BRAKES ANYWAY. SIX MO. LATTER, SECOND TIME, DRIVING 25 MPH. DRY, CLEAN PAVED ROAD. APPLIED BRAKES, ANTI-LOCK COMES ON, BRAKES FAILED, CAUSED ACCIDENT. TRAVELED AT LEAST 2 AN A HALF CAR LENGTH BEFORE INPACT. SUBURBAN CHECKED, ONLY THING FOUND WAS BRAKE OIL READ AT 190 DEGREES, AFTER DRIVING 1 MILE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10082829July 28, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
UNEXPECTED WINDSHIELD WIPER MOTOR FAILURE AT 60 MPH ON INTERSTATE. ABLE TO MANUEVER TO SHOULDER WITHOUT INCIDENT. CAR IS PARKED. LOOKING FOR ANSWERS AND SOLUTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073917July 26, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AT 70 MPH CONSUMER HEARD A LOUD EXPLOSION COMING FROM THE PASSENGER'S SIDE. AFTER FURTHER EXAMINATION CONSUMER DETERMINED THAT THE FRONT PASSENGER WINDOW EXPLODED OUTWARD. DEALER CLAIMED THAT THE PROBLEM WAS UNUSUAL AND UNKNOWN TO THEM. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082411July 22, 2004
TRAILER HITCHES, EQUIPMENT
WHILE TOWING MY 25 FOOT CAMPING TRAILER BEHIND MY CHEVROLET SUBURBAN, THE RECEIVER HITCH (MANUFACTURED BY DRAWTITE) BROKE AWAY CAUSING MY TRAILER TO RUN OFF THE ROAD, ACROSS A GRASSY AREA, COMING TO REST ONLY AFTER HITTING A VDOT FENCE , FENCE POLE AND A TREE. UPON EXAMINATION THE CENTER SECTION OF THE HITCH BAR HAD BROKE AWAY AND WAS STILL ATTACHED TO THE TRAILER TONGUE, COMPLETE WITH SAFETY CHAINS, WEIGHT DISTRIBUTING BARS AND THE ELECTRIC BRAKE "BREAK-A-WAY" SWITCH ACTIVATOR CABLE WAS STILL ATTACHED. BOTH SIDES OF THE HITCH WERE STILL SECURED TO THE SUBURBAN. THE VIRGINIA STATE POLICE WERE NOTIFIED AND CAME TO THE SCENE. THE TROOPER CALLED FOR A TOW TRUCK, WHO HAD TO WINCH THE TRAILER BACK ONTO THE PAVEMENT, THEN TRANSPORT THE TRAILER TO A REPAIR FACILITY. THERE WAS DAMAGE TO THE RIGHT FRONT CORNER AND RIGHT SIDE OF THE TRAILER. THERE WAS NO DAMAGE TO THE SUBURBAN, OTHER THAN THE BROKEN HITCH. THE TRAILER IS CURRENTLY AT THE REPAIR FACILITY AND THE SUBURBAN IS AT MY HOME AWAITING MY INSURANCE COMPANY TO SEND AN ADJUSTER OUT TO SURVEY THE DAMAGE AND MAKE AN ESTIMATE. AT THIS TIME, ALL THE PARTS ARE EITHER AT THE REPAIR FACILITY OF STILL ON MY SUBURBAN AND ARE AVAILABLE FOR INSPECTION. I HAVE ALSO LEARNED THROUGH THE DRAWTITE WEB SITE, THAT THEY HAVE A LIMITED LIFETIME WARRANTY ON THEIR PRODUCTS.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082438July 22, 2004
TIRES:TREAD/BELT
WHILE TOWING MY 29' TRAILER THROUGH WYOMING ON INTERSTATE 80 AT APPROXIMATELY 55 MPH MY RIGHT REAR TIRE BLEW. THE TREAD SEPARATED AND THERE WAS A LARGE HOLE THROUGH THE STEAL. THE INSIDE OF MY WHEEL WAS DAMAGED AND MY QUARTER PANEL WAS COVERED WITH RUBBER WHERE THE TREAD SEPARATED AND RUBBED AROUND THE SIDE OF MY SUBURBAN TILL I CAME TO A STOP ON THE SIDE OF THE HIGHWAY. I PURCHASED A NEW TIRE. THE TIRE THAT BLEW WAS 1 YEAR OLD AND HAD LESS THEN 10,000 MILES ON IT, ADDITIONALLY THE TIRE PRESSURE WAS CHECKED TWO DAYS PRIOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083390July 19, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2002 CHEVROLET SUBURBAN HAD POWER STEERING FAILURE.*MR WHEN THEN POWER STEERING FAILED THE CONSUMER WAS NOT ABLE TO STEER THE VEHICLE. THE CONSUMER FEELS THAT THE DESIGN OF THE SYSTEM SHOULD ALLOW THE DRIVER TO HAVE FULL CONTROL OF THE STEERING EVEN IN THE EVENT OF FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082211July 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LOCK ACTUATOR ON THE DOOR BROKE AND MY WIFE WAS UNABLE TO OPEN THE DOOR AND GET OUT OF THE VEHICLE. AFTER DISCUSSING THIS ISSUE WITH THE SERVICE MANAGER IT WAS BROUGHT TO MY ATTENTION THAT THIS PROBLEM IS NOT AN ISOLATED ONE BUT HAS OCCURRED IN MANY CHEVY SURBURBANS. I BELIEVE THAT THIS TYPE OF PROBLEM IS A SAFETY ISSUE IN THAT SOMEONE COULD GET TRAPPED IN THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081267July 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MU SUV STALLED ON THE I-15 FREEWAY. I WAS DRIVING AT 70 MPH. OUTSIDE TEMP. WAS 95F. ELEVATION 5000 FT. AT THE TOP OF CAJUN PASS. I WAS GOING TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED TH FUEL PUMP. THE SUV HAD 1200 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082050July 15, 2004
AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE IT WAS HIT FROM THE FRONT DRIVER SIDE, THE IMPACT CAUSED THE VEHICLE TO HIT A TELEPHONE POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081124July 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABOUT A MONTH AGO, THE ABS LIGHT CAME ON WHEN I TURNED ON THE ENGINE OF MY CAR AND IT STAYED ON. A MOTOR UNDER THE CAR CONTINUED TO RUN, EVEN AFTER I HAD TURNED THE ENGINE BACK OFF. I TOOK THE CAR INTO MY LOCAL CHEVROLET DEALERSHIP AND THEY REPLACED THE MODULE 4.720 IN THE ABS MOTOR. MY CAR HAS APPROXIMATELY. 66,000 MILES AN IS AN 2001 MODEL - THIS TYPE OF EXTENSIVE REPAIR SHOULD NOT HAVE HAPPENED. THE DEALERSHIP STATED THAT THEY HAVE HAD TO REPLACE ~50 OF THE ABS MODULES FOR THE SAME PROBLEM. THERE SHOULD BE SOME COMPENSATION AND/OR RECALL OR SOMETHING FOR PERSONS WHOM HAVE PURCHASED AUTOS IN GOOD FAITH THAT THEY WERE BUILD WELL AND THE MANUFACTURE WILL STAND BEHIND THEIR PRODUCT. OLD PART IS NOT AVAILABLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074357July 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 16000 MILES THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY BUT THE SAME PROBLEM RECURRED WHILE DRIVING 50/55 MPH. THE CONSUMER STATED THAT THE SUN GEAR AND PLANETARY GEAR FAILED. THE CONSUMER WAS ABLE TO DRIVE THE CAR HOME IN 1ST AND 2ND GEAR. THE VEHICLE WAS NOT TAKEN TO DEALERSHIP. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081024July 14, 2004
TIRES:SIDEWALL
2001 CHEVROLET SURBURBAN - APPROX 17000 MILES - MONTHS AGO - RECEIVED A RECALL ON THIS SURBURBAN FOR THE FIRESTONE WILDERNESS TIRES - TOOK IT TO DEALER AND THEY SAID THAT THESE TIRES LOOKED OKAY. HOWEVER - ON 7/10/04 COMING BACK FROM A 2 MILE DRIVE FOR GROCERIES - (A MAJOR STREET) - HEARD A HUGE EXPLOSION SOUND - THE TRUCK SWERVED WILDLY - WE WERE THROWN AND TOSSED BUT HAD SEAT BELTS AND KIDS IN CARRIERS- GOING 35 MILES PER HOUR - MY WIFE AND CHILDREN TERRIFIED AND CRYING - AND THEY WERE TOSSED SIDE TO SIDE - WIFE IN PAIN - SON HAD HUGE BELT BRUISE - I PULLED MY LOWER BACK - MY BABY SEEMS OKAY. WHEN IT FINALLY STOPPED IN MIDDLE OF ROAD - I FOUND THATREAR LEFT TIRE HAD COMPLETELY BLOWN OUT LIKE A POPPED BALLOON - ENTIRE INTERNAL ABOUT 12 BY 8 INCHES - V PATTERN - THIS IS THE SAME KIND OF DAMAGE THAT GOT ALL THAT NEWS ATTENTION ABOUT FIRESTONE TIRES JUST BLOWING ON THE TIRE WALLS AND ROLL OVERS ON FREEWAYS. WE WERE TERRIFIED WHEN WE REALIZED THIS AND KNEW THAT HAD WE BEEN GOING FASTER WE WOULD HAVE NEARLY DIED! WENT TO MY CHEVY DEALER IMMEDIATELY AT HENDERSON CHEVY (SPARE ON) - COMPLETELY IGNORED MY COMPLAINT. PLEASE HELP !!!! WE ARE TERRIFED TO DRIVE THIS TRUCK AND CANNOT AFFORD TO JUST BUY ALL NEW TIRES - AND WHAT ABOUT BEING HURT AND THIS HAPPENING JUST LIKE IT DID TO SO MANY OTHERS THE SAME WAY (THEIR SUV'S AND FIRESTONE WILDERNESS TIRES) - AGAIN HELP PLEASE!*AK
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10081978July 14, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER NOTICED THAT WHENEVER PUTTING GASOLINE INTO THE GAS TANK TO THE FULL LEVEL, AND THEN DRIVING VEHICLE IT BECOMES HALF FULL, BUT FUEL GAUGE INDICATES FULL WITHOUT THE CONSUMER ADDING GAS TO THE TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081991July 14, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING VEHICLE SHIFTED INTO FOUR WHEEL DRIVE AT ANY SPEED. VEHICLE WAS SERVICED FIVE TIMES, AND TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081993July 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM
CONSUMER NOTICED A WIRE BURNING SMELL, AND AIR BAG INDICATOR SERVICE LIGHT STARTED FLASHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080834July 12, 2004
VEHICLE SPEED CONTROL
WIFE EXPERIENCED SEVERE ACCELERATION, UP TO 100 MPH, AND COULD NOT STOP IT. WE TOOK THE 2001 CHEVROLET SUBURBAN IN FOR SERVICE. THEY SAID THEY COULD NOT FIND A PROBLEM. THAN, I EXPERIENCED THE SAME SITUATION WITH A SEVERE ACCELERATION. THE DEALER SERVICE PEOPLE STILL SAY THEY COULD NOT FIND A PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081602July 9, 2004
STEERING:COLUMN
WHEN THE STEERING WHEEL WAS TURNED OR VEHICLE DRIVEN OVER A PUMP IN THE ROAD ENTIRE STEERING WHEEL AND COLUMN SHOOK. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO ACKNOWLEDGED THE PROBLEM AND PACKED THE STEERING COLUMN. THE PROBLEM RECURRED A YEAR LATER. THE MANUFACTURER WAS CONTACTED, BUT DIDN'T ACKNOWLEDGE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081641July 9, 2004
ELECTRICAL SYSTEM:WIRING
WHEN ATTEMPTING TO ADJUST THE DRIVER'S SIDE MIRROR CONSUMER NOTICED THAT DRIVER'S SIDE DOOR STARTED SMOKING, AND THE MIRROR CAUGHT ON FIRE. CONSUMER WAS ABLE TO PUT THE FLAMES OUT. TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080604July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
I BOUGHT A USED 1997 CHEVROLET SUBURBAN. IT WAS IN EXCELLENT-LOOKING SHAPE AND LOW MILES. I HAVE HAD IT NOW FOR 3 YEARS. I HAVE REPEATEDLY HAD TO HAVE IT WORKED ON. I HAVE REPLACED THE ALTERNATOR, BATTERY, BATTERY CABLES, AND STARTER; AND HAVE HAD THE TRANSMISSION REBUILT TWICE. I ALSO HAD TO HAVE THE HEATER CORE REPLACED AND THE RADIATOR WORKED ON. I DO NOT DRIVE THAT MUCH, AND I HAVE MY VEHICLE SERVICED REGULARLY. IT'S ALWAYS NEEDING WORK. I'VE HAD IT FOR SALE FOR A WHILE, BUT CAN'T SELL IT FOR EVEN A SMALL SUM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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