Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10067839April 26, 2004
TIRES:SIDEWALL
DOT CCFJ VMP 2801 DELTA TIRE SIDEWALL SEPARATING. RETAIL WILL NOT PRO-RATE P265 75R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067856April 26, 2004
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
UNEXPLAINED AND SUDDEN STALLING AT HIGHWAY SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067774April 25, 2004
STRUCTURE:BODY
JANUARY 2001 MY PAINT STARTED FALLING OFF IN LARGE PIECES, CHEVROLET WAS NOTIFIED APRIL 2001. THE RESPONSE WAS ITS WEAR AND TEAR OR ACID RAIN, I HAVE SEEN MANY OTHER WHITE SUBURBANS LOSING THEIR PAINT THE SAME WAY. I HAVE NOTIFIED GM ON THEIR CUSTOMER ONLINE CENTER AND RECIEVED A COOKIE CUTTER RESPONSE THAT IT IS NOT A MANUFACTURER DEFECT, I NOTIFIED GM IN 2001 AND 2004 AND RECIEVED THE EXACT SAME EMAIL WORD FOR WORD. I WENT BACK TO MY LOCAL CHEVROLET DEALER AND TOLD HIM THE PROBLEM, HE TOOK PICTURES AND PROCEEDED TO WORK THE PROBLEM(APRIL 2004) THE RESPONSE FROM THE FACTORY IS THAT THEY WILL COVER 30% OF THE PAINT IF I HAVE THEM DO IT. I HAVE TWO ESTIMATES FROM REPUTABLE BODY SHOPS AT $2600-$3000. THAT MEANS I WOULD HAVE TO COVER ABOUT $2000 FOR A FACTORY DEFECT, BOTH BODY SHOPS DIAGNOSED THE PAINT PROBLEM AS DELAMINATION ( SEPERATION OF PAINT FROM PRIMER). AS OF THIS TIME THERE IS NO RESOLUTION AS I FEEL GM HAS KNOWN ABOUT THE PAINT PROBLEM SINCE 1993 AND IS WAITING FOR THESE OLD CARS TO BE SCRAPPED SO THEY WON'T HAVE TO REPAINT THEM. MY 1995 SUBURBAN 2500 4X4 IS A LOW MILEAGE VEHICLE AND I WANT TO KEEP IT AS LONG AS I CAN!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069608April 22, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER STATED FUEL GAGE WAS NOT WORKING PROPERLY. SOMETIMES WHEN FILLING VEHICLE UP, FUEL GAGE SHOWED EMPTY. AT OTHER TIMES WHEN THE VEHICLE WAS EMPTY THE FUEL GAUGE SHOWED FULL. ALSO, IT WAS HARD TO TELL WHEN VEHICLE NEEDED FUEL. CONSUMER HAD SPOKEN WITH OTHER SUBURBAN OWNERS AND THEY WERE HAVING THE SAME PROBLEM. CONSUMER FELT THIS IS WAS A DESIGN DEFECT WITH THESE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068678April 22, 2004
TIRES:TREAD/BELT
WHILE DRIVING 60 MPH PASSENGER SIDE REAR TIRE TREAD SEPARATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068638April 21, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FUEL PUMP WIRES OVERHEAT WHEN THE WEATHER IS WARM. AS A RESULT THE VEHICLE BECOMES INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068568April 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER MOTOR CONTROL BOARD FAILED DUE TO FAULTY SHOULDER JOINT. *PH THIS WAS THE SAME FAILURE AS IN THE 1997 SUBURBAN RECALL. THIS PROBLEM OCCURRED WHILE THE VEHICLE WAS IN MOTION DURING THE RAIN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066253April 15, 2004
TIRES:TREAD/BELT
FAMILY OF FOUR ON VACATION IN SOUTH DAKOTA IN 2002 SUBURBAN WITH FIRESTONE TIRES--LESS THAN 30,000 MILES, BACK DRIVER REAR PASSENGER TIRE COMPLETELY BLEW APART ALL OVER HIGHWAY DAMAGING WHEEL WELL, REAR DOOR, ETC. FIRESTONE STORE REPLACED THE TIRE--WE PAID 1/3 OF COST, SAID IT WAS A DELAMINATION ISSUE. FILED CLAIM WITH FIRESTONE FOR VEHICLE DAMAGE--THEY REFUSE TO REIMBURSE FOR $2,500 VEHICLE DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066044April 13, 2004
PARKING BRAKE, PARKING BRAKE:CONVENTIONAL:MECHANICAL
PARKING BRAKE FAILURE - 2001 CHEVROLET SUBURBAN DURING STATE INSPECTION (TEXAS) APPARENT CAUSE OF PARKING BRAKE FAILURE IS DUE TO MISALIGNMENT OF PARKING BRAKE SHOE. CHEVROLET HAS REDESIGNED THEIR THE RETAINING CLIP WHICH HOLDS THE PARKING BRAKE SHOE IN PLACE. THE REDESIGNED CLIP DOES NOT ALLOW THE PARKING BRAKE SHOE TO FLOAT OR MOVE INSIDE THE ROTOR OF THE REAR PARKING BRAKE ASSEMBLY. IN THIS CASE THERE WAS ABNORMAL WEAR TO THE INSIDE OF THE PARKING BRAKE ROTOR ON THE DRIVER'S SIDE AS WELL AS ABNORMAL WEAR ON THE PARKING BRAKE SHOE. THERE WAS NO NOTICEABLE WEAR ON THE PASSENGER'S SIDE REAR BRAKE ROTOR OF PARKING BRAKE SHOE. CHEVROLET HAS ISSUED A TECHNICAL BULLETIN TO ITS DEALERS WHICH ADDRESSES THE PARKING BRAKE SHOE COMING INTO CONTACT WITH THE ROTOR WHEN THE PARKING BRAKE IS NOT ENGAGED OR SET. THE FIX IS THE REDESIGNED CLIP WHICH REPLACES THE OLD CLIP. IN OUR CASE, WE DO NOT USE THE PARKING BRAKE ON A REGULAR BASIS (IF AT ALL) AND THE PROBLEM WAS FOUND DURING A NORMAL ROUTINE STATE INSPECTION (TEXAS) - AS IT FAILED TO PASS THE TEST DUE TO THE PARKING BRAKE NOT HOLDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066051April 13, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS ON MY 1999 CHEV. SUBURBAN FAIL FROM TIME TO TIME AND THE WINDSHIELD WASHER WAS FAILING FROM TIME TO TIME, BUT NOW NEVER WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065927April 11, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
MY VEHICLE WAS FITTED WITH THE FIX FOR INTERMITTENT WINDSHIELD WIPERS. THE FIX WAS WARRANTED FOR TWELVE MONTHS OR 12KMILES. NINE MONTHS LATER, ON TOP OF A MOUNTAIN IN COLORADO, WITH A BLIZZARD BLOWING, THE W/W DECIDED TO STOP WORKING, I STOPPED THE VEHICLE AND BEAT ON THE W/W WITH A WATER BOTTLE AND THEY STARTED WORKING AGAIN. NEITHER CHEVROLET OR MY CHEV. DEALER WILL REPLACE THE DEFECTIVE MODULE BECAUSE THE FAULT OCCURRED AT 12K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065751April 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I HAVE A CHEVROLET SUBURBAN 2000 K1500. MY REAR BRAKES THE DUST PLATES RUSTTHROUGH AND LARGE PARTS OF THE PLATE ARE MISSING.SHOULD THESE DUST PLATE RUST AND BREAK IN ONLY FOUR YEARS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065789April 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MALFUNCTION OF WINDSHIELD WIPERS DURING USE IN RAINY WEATHER. WINDSHIELD WIPERS STOPPED WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066980April 8, 2004
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED WHEN APPLIED AT LOW SPEED WITH PLENTY OF ROOM TO SPARE WHICH RESULTED IN A COLLISION. *PH CONSUMER MADE A SEARCH IN THE INTERNET AND FOUND A SIMILAR COMPLAINT (ODI: 10056005). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065662April 6, 2004
EXTERIOR LIGHTING:TURN SIGNAL
RIGHT REAR TURN SIGNAL FAILED TO OPERATE; IN-DASH INDICATOR PROPERLY INDICATED FAILURE BY RAPID FLASH. WITH GREAT DIFFICULTY, OPENED TAILLIGHT ASSEMBLY; FOUND LIGHT BULB NOT FAILED; CAN NOT PROPERLY RE-ASSEMBLE AND GASKET IS NOT SOLD SEPARATELY TO PERMIT RE-ASSEMBLY. HAD TO REPLACE 'CIRCUIT BOARD' WHICH CONNECTS TO WIRING HARNESS TO SOCKETS; COST IS $70 (SEVENTY DOLLARS) ALTHOUGH 'CIRCUIT BOARD' IS WIRING ONLY AND HAS NO COMPONENTS; DEALER PARTS CLERK HELPFULLY ADVISED "THE CIRCUIT BOARDS FAIL ALL THE TIME -- THERE ISN'T A RECALL, BUT THERE SHOULD BE A RECALL." SYSTEM IS DESIGNED TO VIRTUALLY REQUIRE REPLACEMENT OF ENTIRE TURN SIGNAL/BACKUP/TAILLIGHT UNIT FOR $127 (ONE HUNDRED TWENTY-SEVEN DOLLARS) WITH DEALER-ONLY PARTS, PRECLUDING ANY FIELD REPAIRS ON TRIPS, ETC; CAUSING GREAT LIKELIHOOD THAT TURN SIGNAL WILL NOT FUNCTION FOR EXTENDED PERIODS OF TIME BECAUSE OF TROUBLE AND COST OF REPLACING THE UNIT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065553April 5, 2004
TIRES
CONSUMER HAD PROBLEMS WITH ALL FOUR FIRESTONE STEEL TEX SIZE#LT245/75R16 DOT #: CONSUMER WILL PROVIDE PICTURES OF DAMAGED ON THIS TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065425April 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF OWN THEIR OWN. DEALER WAS AWARE THAT THIS WAS AN INTERMITTENT PROBLEM. MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064336April 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 SUB IDLES ROUGH,MISFIRES REPLACED PLUGS,WIRES, FILTER, BATTERY, OXYGEN SENSORS AND USED HEAT. STALLS UNTIL WARMS UP. CHECKED WITH DECODER. NO CODES FOUND. HAVE NO CLUE TO PROBLEM. ANY IDEAS? FUEL PUMP REALLY LOUD. AFTER A COUPLE OF MINUTES RUNS AND IDLES FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063026April 1, 2004
EXTERIOR LIGHTING:TURN SIGNAL
WHILE DRIVING 45 MPH HAD USED THE TURN SIGNAL, AND TURN SIGNAL LIGHT REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC WA SNOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057673April 1, 2004
AIR BAGS
DUE TO ICY ROAD CONDITIONS DRIVER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE WALL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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