Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10102185December 5, 2004
PARKING BRAKE
PARKING BRAKE DOES NOT HOLD WHEN DEPRESSED. PEDAL GOES COMPLETELY TO THE FLOOR. REMOVED REAR ROTOR AND PADS WERE VERY THIN WITH ONLY 48000 MILES, AND THE ONLY TIME THE BRAKE IS USED IS DURING INSPECTION ONE TIME EACH YEAR. THERE ARE NUMEROUS REPORTS ON THIS PROBLEM AND IT IS PUZZLING THAT CHEVROLET DOES NOT FIX THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103709November 30, 2004
STEERING, SUSPENSION
NUMEROUS PROBLEMS, REPLACED STEERING SHAFT, INNER TIE RODS, FRONT SHOCK ABSORBERS, IDLER ARM AND RELAY ROD, POWER STEERING PUMP AND GEAR ASSEMBLY. *BF THE CONSUMER STATED THAT THE STEERING WHEEL LEADS ITSELF AND ESSENTIALLY LOCKS INTO A HARD RIGHT OR LEFT TURN AND RARELY AUTOMATICALLY RELEASES FROM THE TURN BY ITSELF. CONTINUED PROBLEMS WITH THE FRONT END ALIGNMENT. THE FOUR TIRES WERE CUPPED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101799November 30, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE FUEL INJECTION PUMP FAILED INTERMITTENTLY, CAUSING THE VEHICLE TO STALL. DEALERSHIP REPAIRED THE PROBLEM, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099988November 30, 2004
ELECTRICAL SYSTEM, STRUCTURE, SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS, SUSPENSION:REAR, EXTERIOR LIGHTING
WHILE DRIVING OR IDLING THE ELECTRICAL SYSTEM SHUT DOWN INTERMITTENTLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE DEALER REPLACED THE ELECTRICAL SYSTEM, BUT THE PROBLEM RECURRED. THE DEALER STILL WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK THE REAR FLOOR PLASTIC PLATE HAD BROKEN, THE LEFT REAR WINDOW MOTOR WAS INOPERATIVE UP AND DOWN, THE DRIVER'S SIDE SEAT WAS COMING APART BY THE DOOR, SEAT TRACK HAD BROKEN, THE RIGHT FRONT SEAT BELT SHOULDER STRAP SOMETIMES TIGHTENED UP, THERE WAS NOISE IN THE REAR END HAD A HARMONIC VIBRATION, THE RIGHT SECOND WINDOW WOULD NOT GO DOWN, THE PASSENGER SIDE SEAT BELT IN THE FRONT LOCKED UP RIGHT FRONT RETRACTOR LOCKED, THE REAR PASSENGER SIDE DOOR SQUEAKS REALLY BAD, THE MOLDING FOR THE RUBBER COMING OFF, AND PASSENGER SIDE FRONT LIGHT HAD COME OUT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101786November 29, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE CONSUMER WAS INSIDE OF THE VEHICLE DRIVER 'S SIDE SEAT FRAME BROKE. NO INJURIES REPORTED. THE SEAT COLLAPSED FORWARD. CONSUMER WAS ABLE TO FIX THE SEAT. *AK...CONSUMER REPLACED THE FRAME. CONSUMER HAS ACTUAL SEAT FRAME AND PARTS ON HAND. ALSO, HAS AIR BAG PHOTOS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100652November 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP ON MY VEHICLE HAS GONE AGAIN, AND HAS TO BE REPLACED, THIS IS A VERY COSTLY REPAIR AND IS ONE THAT I HAVE MADE BEFORE ON THIS VEHICLE. I HAVE RESEARCHED THIS, AND FOUND THAT THE PROBLEM WITH THE FUEL PUMP THAT I AM HAVING IS A COMMON THING AMONG THE 1999 TAHOES, AND WAS WONDERING IS THERE IS ANY TALKS OF A RECALL ON THIS PART?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100536November 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:ELECTRICAL
DRIVER'S DOOR ELECTRIC DOOR LOCK ACTUATOR FAILED AND LEFT DOOR COMPLETELY DISABLED. UNABLE TO MANUALLY RELEASE, KEY FOB NON-FUNCTIONAL, DOOR KEY WOULD NOT UNLOCK THE DOOR. LOCKSMITH WAS FORCED TO DISCONNECT THE ACTUATOR THROUGH WINDOW CHANNEL BY FORCING ATTACHED ROD OUT OF ACTUATOR. THE PASSENGERS SIDE DOOR LOCK ALSO BECAME INOPERABLE (LOCKING PORTION) WHEN THE DRIVERS DOOR FAILED. FACTORY SERVICE SHOP TESTED BOTH ACTUATORS AND HAS DETERMINED THEY ARE DEFECTIVE. I UNDERSTAND THAT PARTS FAIL BUT SOMETHING SHOULD BE DONE TO INSURE THAT IF THE ACTUATOR FAILS IT REVERTS TO THE UNLOCKED POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100545November 25, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK LEAK AS DESCRIBED IN PREVIOUS REPORTED CLAIMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103954November 22, 2004
PARKING BRAKE
THE PARKING BRAKE WAS INOPERABLE. THE DEALER WOULD NOT FIX BECAUSE THE BRAKE WAS NOT UNDER WARRANTY. THE BRAKE SHOES WERE REPLACED. *BF THE PARKING BRAKE HAD NEVER BEEN USED, YET THE PARKING SHOES WERE WORN OUT. THE LOWER LEFT COWL COVER WAS BROKEN AND WAS BEING HELD TOGETHER BY PUTTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100296November 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2001 CHEVROLET SUBURBAN W/40,000K VEHICLE HAS EXCESSIVE REAR BRAKE PAD WEAR OUT ( 3 SET REAR BRAKE PADS). (0 FRONT WEAR OUT) NO ASSISTANCE OR REMIDY SUPPLIED BY GENERAL MOTORS. CURRENTY UNABLE TO GET SEVERAL OTHER SUBURBANS TO PASS INSPECTION IN N.J. DUE TO EXCESSIVE REAR BRAKE PRESSURE. I HAVE ALSO FOUND THIS PROBLEM WITH K1500 SERIES CHEVY TRUCKS ALSO W/ HIGH AMOUNT OF REAR BRAKE PAD WEAR OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100272November 20, 2004
STRUCTURE:BODY
MY WHITE 1995 SUBURBAN, WHICH I AM THE ORGIONAL OWNER, PAINT IS FLAKING OFF OF THE VEHICLE. I HAVE SEEN OTHER WHITE CHEVERLOT AND GM VEHICLES DOING THE SAME THING ON THE SIMILAR PARTS OF THE CAR. I WOULD LIKE TO KNOW IF THEIR ARE ANY RECALLS CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100189November 19, 2004
STEERING
I HAVE A 2003 SUBURBAN THAT MAKES A CLUNKING NOISE WHEN STEERING. THE STEERING ALSO FEELS LOOSE. I TOOK IT TO THE DEALER FOR A BRAKE INSPECTION WHILE UNDER WARRANTY. I ALSO TOLD THEM ABOUT THIS CLUNKING NOISE. THEY SAID IT ALWAYS HAPPENS AND THAT THEY WOULD TIGHTEN IT UP. THIS HOWEVER IS NOT ON MY INVOICE ONLY THE BRAKE INSPECTION. BRAKES CAME BACK FINE(ALTHOUGH THEY STILL SQUEAK) AND THEY SAID THAT THEY TIGHTENED THE STEERING PROBLEM UP. CAR WAS STILL UNDER WARRANTY. NOW I HAVE 41,000 MILES ON IT AND WE ARE GOING TO L.A. FOR THANKSGIVING. I TOOK IT TO THE SHOP OF MY CHOICE FOR ONCE AGAIN A BRAKE INSPECTION AND THIS CLUNKING NOISE IN THE STEERING. UPON ARRIVAL TO THE SHOP THE OWNER HAS AN 02 SILVERADO AND SAID HE HAD THE SAME PROBLEM WHICH WAS CORRECTED BY CHEVY. APPARENTLY THEY ARE REPLACING THE STEERING SHAFT NOW. BEFORE THEY WERE REMOVING IT AND LUBING IT AND THEN PUTTING IT BACK. WHEN MY MECHANIC ASKED IF THEY WOULD COVER IT THEY SAID NO BECAUSE THE WARRANTY WAS EXPIRED EVEN THOUGH I BROUGHT IT IN BEFORE FOR THIS BUT I HAVE NO DOCUMENTATION TO SUPPORT THIS. MY MECHANIC ASKED TO GET THE PART BUT UNFORTUNATELY IT IS ON NATIONAL BACK ORDER. SOUNDS LIKE CHEVY IS GOING THROUGH QUITE A BIT OF THESE, THIS SHOULD BE RECALLED IN MY OPINION. I KNOW ANOTHER PERSON WITH A SILVERADO HD AND HIS CLUNKS ALSO. I'M NOT SURE WHEN THE PART WILL BE AVAILABLE AND DON'T KNOW IF IT IS DANGEROUS TO BE DRIVING. I HAVE HAD NO INJURIES OR CRASHES FROM THIS YET. PLEASE HELP IF POSSIBLE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101408November 19, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 60 MPH VEHICLE LOST POWER STEERING, AND CONSUMER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. CONSUMER APPLIED THE BRAKE PEDAL AND BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100234November 19, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
UPDATE TO COMPLAINT 10098773. BRAKES FAILED TO STOP 2004 SUBURBAN DURING HARD STOP AT UNDER 40 MPH. LOST POWER ASSIST AND SOME STEERING CAPABILITIES. FELT LIKE THE ROTORS WERE DEFECTIVE. BRAKE PEDEL WAS FIRM BUT WOULD NOT SLOW. IMPACT @ AROUND 20MPH CAUSE OVER $10,000 DAMAGE INCLUDING A BENT FRAME. I HAD A DAVIS INSTRUMENTS CARCHIP READER RECORDING SEVERAL METRICS INCLUDING SPEED. CAR WAS NEW IN AUGUST WITH LESS THAN 8,000 MILES. I HAVE ALL THE CARCHIP LOGS FOR THIS CAR FROM AROUND THE TIME I ACQUIRED IT. HAD PROBLEMS WITH THE DEALER FROM DAY ONE DUE TO SUSPECT REPAIRS ON AN EARLIER VEHICLE WHICH HAD EMISSIONS AND TRANSMISSIONS PROBLEMS. DEALER CONVICED ME TO TRADE UP ONCE THEY REALIZED THAT THEY COULD NOT FIX THE OLD CAR AFTER MULTIPLE ATTEMPTS BETWEEN MARCH AND JULY 2004. 22 YEAR COLLISION FREE DRIVING RECORD. ELECTRICAL ENGINEER WITH 18 YEARS EXPERIENCE IN HARDWARE AND SOFTWARE INCLUDING MILITARY WEAPONS SYSTEMS, OPERATING SYSTEMS, NETWORKING AND TELECOMMUNICATIONS. I HAVE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER CAR I HAVE OWNED. CALLED GM 11/18/04. NO RESPONSE YET. MECHANIC FOUND A SERVICE BULLETIN RECALL 04V045000 - POSSIBLE HYDRO-BOOST DEFECT WHICH MATCHES THE DECRIPTION I EXPLAIN. SOME ONE NEEDS TO GET IN FRONT OF THIS ISSUE BEFORE A MORE SERIOUS ACCIDENT OCCURS. I HAVE A 2 YEAR OLD SON WHO THANKFULLY WAS NOT IN THE CAR AT THE TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100033November 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT CAME ON TODAY. THE ABS PUMP WAS BAD AND REQUIRED REPLACEMENT. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. NOTE THAT THE PART WAS IN STOCK, HENCE THIS IS NOT A RARE OCCURENCE. I HAVE SEVERAL OLDER ABS (BOSCH) AUTOMOBILES AND THEY DO NOT FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100051November 16, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:DELIVERY
(1) THE ENGINE STOPPED WHILE ON INTERSTATE IN CONSTRUCTION ZONE ON SLIGHT HILL, IT WOULD NOT RESTART. (2) THE CONSTRUCTION ZONE ON INTERSTATE 10 WAS APPROXIMATELY 3 MILE LONG WITH VERY NARROW LANES AND CONCRETE CONSTRUCTION BARRIERS ON EACH SIDE & NO SHOULDERS. BUMPER TO BUMPER TRAFFIC AND NO WAY TO CLEAR THE LANE OR GET TOW VEHICLE. (3) A GOOD SAMARITAN TOWED OUR VEHICLE ABOUT 2 MILES TO FIRST POINT CLEAR TRAFFIC. CHEVY DEALER CONFIRMED FUEL PUMP IN TANK HAD FAILED & REPLACED PUMP. THIS WAS SECOND PUMP FAILURE. THE PUMP PREVIOUSLY FAILED AND WAS REPLACED ON 30 AUG 03. PREVIOUS FAILURE DEALER SAID KEEP FUEL ABOVE 25% & ENGINE WOULD RUN. THE TANK WAS AT 44% WHEN ENGINE QUIT. FUEL TANK WAS TOPPED OFF BEFORE PUMP TESTED, ENGINE WOULD RUN BUT NO PUMP PRESSURE. SOMEONE WILL BE KILLED IF MORE FAILURES OCCUR IN HEAVY TRAFFIC AREAS. THE EMERGENCY GOOD SAMARITAN TOW OUT OF THE CONSTRUCTION AREA PREVENTED A SERIOUS ACCIDENT AS IT WAS GETTING DARK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098873November 15, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO ACCIDENTS. STEERING HAS BEGUN INSTANCES OF LOSS OF CONTROL. INFORMATION PROVIDED DURING DISCUSSIONS WITH LOCAL REPAIR SHOPS INDICATES THE RECIRCULATING BALL STEERING BOX MAY HAVE A TENDENCY TO SLIP. THIS IS CONSISTENT WITH THE INTERMITTANT FAILURE MODE EXPERIENCED DURING DRIVING. THE VEHICLE IS A 1997 SUBURBAN C1500. IT IS NOT USED TO TOW AND HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED IT SINCE NEW, ALL OF THE 104,000 MILES HAVE BEEN DRIVEN BY US, NO CHILDREN HAVE DRIVEN THIS VEHICLE. THE TRUCK HAS BEEN WELL CARED FOR. WE HAVE EXPERIENCED THIS 5 TIMES, WITH THE MOST RECENT BEING YESTERDAY. NO REPAIRS HAVE BEEN MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098726November 12, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE PROBLEM IS SOMETHING TO DO WITH THE WINDSHIELD WIPER MOTOR OR SOMETHING. AT FIRST THEY WOULD STOP JUST ANYWHERE, AND I WOULD HAVE TO GET OUT AND MOVE THEM BACK AND FORTH TO START THEM AGAIN, THEN WHEN I WOULD TURN THEM OFF, THEY WOULDN'T TURN OFF. THIS HAPPENED AGAIN AND AGAIN, THEM GOING OUT AT ASSORTED TIMES. FINALLY, NOW THEY MAKE A GRINDING SOUND BUT WILL NOT COME ON AT ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098753November 12, 2004
SUSPENSION
PULLS HARD TO RIGHT WHILE BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098773November 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED TO SLOW 2004 SUBURBAN DURING LOW SPEED BRAKING IN WET WEATHER CAUSING A COLLISION. ABS MODULE IS NOT WORKING CORRECTLY IN WET ENVIRONMENT DURING A HARD STOP. I HAVE OWNED SEVERAL SUVS AND HAVE NEVER SEEN THIS PROBLEM IN THE OTHERS. I HAVE THE FULL DUMP OF THE OBD SPEED PLOTS JUST PRIOR TO THE CRASH. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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