Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10096587November 12, 2004
CHILD SEAT:TETHER: STRAP/WEBBING
THE CHILD SEAT HARNESS WILL NOT TIGHTEN AND THE CONSUMER HAD TO SEND IN HER CHILD SAFETY SEAT AND TWO WEEKS LATER A RECALL FOR THE HARNESS STRAPS WAS ISSUED. UPON RECEIVING THE CHILD SEAT BACK FROM THE MANUFACTURER THE PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB CAMPAIGN ID NUMBER : 04C002000 THE LOCKING MECHANISM DID NOT WORK. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098653November 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I DRIVE A 1998 SUBURBAN AND MY HUSBAND DRIVES A 1997 GMC 2500 TRUCK. THE INTERIOR DOOR HANDLE (USED TO OPEN THE DOOR) HAS BROKEN THREE TIMES IN HIS TRUCK AND IT HAS DIFFICULTY CATCHING AND NEEDS TO BE REPLACED IN MY SUBURBAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098595November 10, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE HAVE A 1999 CHEVY SUBURBAN. IT NOW HAS 80K MILES ON IT. WE ARE ON WATER PUMP #5. IT HAS ALWAYS HAD COOLANT LEAK PROBLEMS. IT WAS ALWAYS BLAMED ON THE WATER PUMP. NOW I HAVE BEEN INFORMED THAT THE COOLANT IS LEAKING FROM AROUND THE INTAKE. GM KNOWS OF THIS PROBLEM. IT HAS TO DO WITH ELECTROLISIS BETWEEN THE CAST IRON ENGINE BLOCK AND THE ALUMINUM INTAKE. WE HAD AN EXTENDED WARRANTY THROUGH 72K MILES, BUT THIS PROBLEM WAS NEVER FIXED. I WOULD HAVE A HARD TIME CONVINCING MYSELF TO BUY ANOTHER GM VEHICLE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098620November 10, 2004
SEATS
LOSS OF VEHICLE CONTROL ON INTERSTATE HIGHWAY. INADVERTANT LANE CHANGE DURING NOON URBAN TRAFFIC DUE TO SUDDEN MOVEMENT OF DRIVER SEAT TO THE REAR. SEAT COLLAPSE CAUSED BY SEAT SEPARATION AT LEFT FRONT SEAT TRACK ATTACHMENT TO THE BOTTOM OF THE SEAT PAN. MATERIAL FAILURE OF SEAT FRAME RESULTING IN BOLT ATTACHMENT RIPPING FREE OF SHEET METAL SEAT BOTTOM. THE SEAT IS UNSTABLE AND RIGHT FRONT MOUNT FAILURE IS IMINENT. NO REPAIRS ATTEMPTED YET BUT FAILURE APPEARS TO BE WELL KNOWN AND PREVALENT ACROSS ALL GM TRUCK LINES IN 94-96 YEAR GROUP. NOTE: NO OPERATOR OF THIS VEHICLE SINCE 1996 PURCHASE HAS WEIGHED MORE THAN 180 LBS AND THE SEAT HAS NOT BEEN SUBJECTED TO ANY COLLISION OR ABUSE. NORMAL LOADING AND USAGE IS LIGHT TO MODERATE DUTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099807November 10, 2004
SUSPENSION:FRONT
WHILE DRIVING CONSUMER NOTICED THAT THE FRONT END SHOOK UNCONTROLLABLY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099719November 9, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF INTERMITTENTLY ON THEIR ON. DEALER WAS AWARE THIS WAS AN INTERMITTENT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098556November 9, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN MAY 2004 I NOTICED A GASOLINE SMELL IN MY GARAGE. UPON INVESTIGATING IT WAS COMING FROM INSIDE THE GAS TANK GUARD ON MY 1999 CHEVROLET SUBURBAN. AFTER REMOVING THE GUARD A SMALL PINHOLE LEAK WAS DETECTED IN THE TANK. THE TANK HAD RUSTED THROUGH DUE TO AN INABILITY OF WATER, SALT, AND DEBRIS TO BE CLEARED FROM THE GUARD BECAUSE IT CONTAINS NO DRAIN HOLES. I REPAIRED THE TANK WITH AN OVER THE COUNTER REPAIR KIT DUE TO THE NEED OF THE VEHICLE. I CONTACTED CHEVROLET BUT WAS TOLD THAT SINCE I FIXED THE TANK MYSELF THERE WAS NOTHING THEY COULD DO FOR ME. ON 11/07/04 I AGAIN NOTICED GAS FUMES IN THE GARAGE. UPON LOOKING I DISCOVERED TWO NEW HOLES RUSTED THROUGH THE TANK. AT THIS POINT I DON'T KNOW WHAT TO DO BECAUSE I FEAR THE TANK IS RUSTED TOO THIN TO RELY ON FOR SAFETY REASONS. I BELIEVE A GENERAL ENGINEERING OVERSIGHT WOULD ALLOW A PLASTIC BOWL SHAPED GUARD TO BE STRAPPED BELOW A METAL TANK WITHOUT AT LEAST SOME DRAIN HOLES TO ALLOW WATER TO ESCAPE. I'M WRITING BECAUSE WE KEEP THE SUBURBAN IN EXCELLENT REPAIR AND I'M POSSITIVE THERE ARE OTHER SUCH DESIGNED TANKS WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101084November 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
FUEL LEAKED FROM THE TANK AFTER THE CONSUMER PUT GAS INTO THE VEHICLE. THE DIFFERENTIAL BROKE WHICH CAUSED A GRINDING NOISE. *NM THE VEHICLE WAS TAKEN IN FOR SERVICE AND FOUND THAT THE ELEVTRICAL WIRES AROUND THE NECK OF THE TANK WERE MELTED AND THE TANK HAD TO BE REPLACED. CONSUMER STATED THAT THE SHORT IN THE ELECTRICAL LINES COULD HAVE CAUSE A FIRE. ON A ROAD TRIP THE VEHICLES RIGHT REAR BREAK STARTED GRINDING INTO THE PADS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092587November 5, 2004
PARKING BRAKE
DEFECTIVE PARKING BRAKES ON 2002 CHEVROLET SUBURBAN. *MR THE ENGINEERS HAD NOT FOUND A WAY TO REPAIR THE PROBLEM PROPERLY. THE PARKING BRAKE WOULD REFUSE TO RELEASE AT THE WHEELS. THIS WAS AN INTERMITTENT PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099440November 4, 2004
TIRES:SIDEWALL
WHILE TRAVELING A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER PULLED OVER, AND NOTICED THAT DRIVER 'S SIDE FRONT TIRE SIDEWALL TREAD SEPARATED FROM THE WHEEL. A SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE PASSENGER'S SIDE TIRE SIDEWALL TREAD SEPARATED AS WELL. FUTURE ADVETURER, H/T P265/70R16, DOT UT72XD90804. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098223November 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PURCHASED 1999 CHEVROLET SUBURBAN IN JANUARY 2004. ALSO PURCHASED WARRANTY, VEHICLE STARTED TO USE ANITFREEZE, RETURNED VEHICLE TO DEALERSHIP IN MAY 2004 DIAGNOSIS INTAKE MANIFOLD GASKET LEAKING. *AK DEALERSHIP REPLACED GASKETS VEHICLE STARTED TO USE ANTIFREEZE AGAIN. AGAIN WE TOOK IT BACK TO THE DEALERSHIP NOVEMBER 1, 2004. SERVICE DEPARMENT CONTACTED ME ON NOVEMBER 2, 2004 DIAGNOSIS: LEAKING INTAKE MANIFOLD GASKET AGAIN. WE PURCHASED WHAT WE THOUGHT WOULD BE RELIABLE TRANSPORTATION, OBVIOUSLY WE WERE MISTAKEN. IF WE CANNOT GET TO WORK WE CANNOT MAKE THE PAYENTS. IM DISGUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099283November 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE CUT OFF. THE FUEL PUMP WAS REPLACED. THE VEHICLE STILL CUT OFF ON THE HIGHWAY, HOWEVER, THE DEALER COULD NOT FIND ANY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091798November 3, 2004
VEHICLE SPEED CONTROL:LINKAGES
WHEN BRAKING BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER CRASHED INTO A GARAGE WALL WHILE ENTERING. THE PEDAL STAYED UP AND FIRM AND WOULDN'T SLOW THE VEHICLE. SECONDS LATER THE BRAKES WORKED FINE. THE DEALER STATED THAT THEY COULDN'T FIND ANYTHING WRONG. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10099123November 1, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN TURNING THERE WAS NO RESISTANCE. WHEN THE CONSUMER MADE A SHARP TURN, THE STEERING LATER BECAME VERY SOFT. THE CONSUMER CONTACTED THE MANUFACTURER WHO WAS NOT ENGAGING IN THE DEFECT OF THE STEERING COLUMN. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097991October 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECENTLY PURCHASED THIS VEHICLE USED. WHEN STOPPING AND APPROACHING 5-10 MPH THE ANTI-LOCK BRAKING ACTIVATES AND CAUSES A "SKID" EVEN ON DRY PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097932October 28, 2004
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL LEAK WITH FULL TANK ON LEVEL GROUND. APPEARS SIMILAR TO DEFECT SUMMARY EA04026. VEHICLE HAD HAD FUEL SENSOR REPLACED 06/2002 AT 36000 MILES FOR SPORADIC FUEL GAGE / TEMP GAGE FAILURES. EXPECT THIS IS CAUSED BY THE MELTED ELECTRICAL TERMINALS AT PUMP MODULE. POSSIBLY RELATED TO SENSOR REPLACEMENT.*AK DOES NOT LEAK ON LEVEL AFTER DRIVING 10 MILES AFTER FILLUP, BUT WILL LEAK IF POINTED DOWN HILL - VERY NOTICEABLE FUEL LEAK. CERTAINLY A FIRE HAZARD. HAVE TALKED WITH CHEVROLET 1-800-222-1020. THEY ACKNOWLEDGE THE "ENGINEERING ANALYSIS" BUT WILL NOT AUTHORIZE FOOTING THE BILL FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097936October 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
2000 CHEV SUBURBAN PARKING BRAKES LOST EFFECTIVENESS ABOUT 40000 MILES. AT 79550 MILES ALL PADS, ROTORS AND PARKING BRAKE LININGS WERE REPLACED. VERY SIMILAR TO MANY OTHER COMPLAINTS TO NHTSA. ONE SIDE LINING WAS GOOD, THE OTHER GONE. ONE REAR ROTOR COULD HAVE BEEN RESURFACES, THE OTHER VERY BAD. GOOD LIFE FOR SERVICE BRAKES. VERY POOR LIFE FOR SELDOM USED PARKING BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096514October 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN, WITHOUT WARNING, TRANSMISSION FAILURE. NO EXPLANATION GIVEN BY DEALER OTHER THAN INTERNAL FAILURE WITH RECOMMENDATION TO REPLACE TRANSMISSION. ONLY 45,000 MILES AND WELL MAINTAINED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093895October 27, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER ASSIST PUMP SHAFT BROKE LEAVING ME UNABLE TO STEER OR BRAKE. POWER ASSIST PUMP WAS REPLACED AT MY EXPENSE AND OLD UNIT RETAINED BY DEALER VEH HAD TO BE TAKEN BY TOW TRUCK. *NM THE CONSUMER RECEIVED A LETTER FROM GM STATING THAT THE FAILURE OCCURRED BECAUSE OF LACK OF MAINTENANCE AND LOW ON FLUID, HOWEVER THE CONSUMER DISAGREED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094499October 27, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATES ON THE DASH BOARD. AS A RESULT THE AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP REPLACED EVERY AIR BAG COMPONENT, BUT THE PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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