Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10104904January 1, 2005
STEERING:COLUMN
MY 2001 CHEVY SUBURBAN MADE A CLUNKING NOISE IN THE STEERING COLUMN. I TOOK IT TO THE DEALER AND THEY LUBED THE STEERING COLUMN INTERMEDIATE SHAFT FOR $110.00. WHEN I GOT HOME I LOOKED THIS PROBLEM UP ON THE INTERNET AND FOUND LOTS OF COMPLAINTS AND THERE IS A SERVICE BULLETIN ABOUT THIS PROBLEM AND A REPLACEMENT SHAFT TO CORRECT WHAT APPEARS TO BE A FACTORY DEFECT. I CAN NOT FIND THE SERVICE BULLETIN AND WOULD APPRECIATE SOME HELP ON FINDING IT. I FEEL THAT I SHOULD BE REIMBURSED FOR THE WORK DONE AND WANT MY VEHICLE TO GET THE REPLACEMENT SHAFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104813December 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, PARKING BRAKE
FAILED INSPECTION. THE EMERGENCY BRAKE WAS NOT ENGAGING. DEALERSHIP SAID THE BACK OF THE REAR ROTORS HAD RUSTED OUT, CAUSING THE EMERGENCY BRAKE TO RUST ALSO. HAD TO REPLACE BOTH ROTORS AND BOTH E-BRAKES. ONLY HAVE 27,000 MILES ON THE CAR. HAD JUST BEEN IN FOR A CHECK-UP BEFORE COMING OFF WARRANTY. ROTORS AND E-BRAKES SHOULD NOT NEED TO BE REPLACE WITH LOW MILAGE. HAVE SPOKEN TO FOUR OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105474December 29, 2004
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS:FRONTAL
UPON TURNING THE VEHICLE ON, THE AIR BAG DEPLOYED. THERE WAS A FIRE IN THE ENGINE. THERE WERE NO INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10104600December 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE - DANGEROUS HIGHWAY SPEED, STALL, ABRUPT STALL WHILE DRIVING AT INTERSTATE SPEEDS - VERY LUCKY TO COAST TO CONSTRUCTION TRAFFIC ONLY ENTRANCE ZONE IN AREA WITHOUT SHOULDERS. ALMOST REARENDED DURING STALL OUT.*AK DEALER STATES THAT FUEL PUMP IS DEFECTIVE AND REQUIRES REPLACEMENT FOR $700+ CHEVROLET CUSTOMER ASSISTANCE CENTER DOES NOT SHOW INDICATION THAT THIS PROBLEM IS SIGNIFICANT. WEB SEARCH SHOWS THAT NUMEROUS PEOPLE HAVE HAD SIMILAR EXPERIENCE. CAR WEBSITES SUCH AS MSN SHOW FUEL PUMP AS POSSIBLE FUTURE REPAIR REQUIREMENT IN THEIR EVALUATION. EXTENDED WARRANTY EXPIRED AT 100,000 AND CAR AT 107,000 MILES. NO CONSIDERATION GIVEN. DEALER AUTHORIZED TO MAKE REPAIR AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105219December 22, 2004
ELECTRICAL SYSTEM:WIRING
THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE THE CONSUMER WAS WAITING AT A TRAFFIC LIGHT. THE FIRE WAS EXTINGUISHED . THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE WAS DETERMINED TO BE A FAULTY GROUND WIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10103189December 22, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE DRIVER AND PASSENGER'S SIDE MIRRORS FAILED. THE OBJECTS APPEARED FAR AWAY THAN NORMAL. THIS CAUSED POOR VISIBILITY. THE VEHICLE HAD A TOW MIRROR PACKAGE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THIS WAS A DESIGN FLAW FROM THE MANUFACTURER. THE MECHANIC INFORMED THE CONSUMER THAT THE MIRROR COULD BE REPLACED, BUT THE DRIVER HAD TO PAY FOR IT. *AK THE FOUR WHEEL DRIVE LIGHT HAD COME ON. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108869December 21, 2004
PARKING BRAKE
THE PARKING BRAKE SHOE WAS COMING LOOSE AND GOUGING INTO THE ROTOR AND ALSO THE BACKER PLATES RUSTED AWAY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103078December 16, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
2001 CHEVROLET SUBURBAN WOULD NOT START AFTER SITTING APPROXIMATELY THREE HOURS AFTER DRIVING IT A DISTANCE OF APPROXIMATELY ONE MILE. VEHICLE HAD TO BE TOWED TO LOCAL CHEVROLET DEALERSHIP AFTER HOURS SO THE VEHICLE WAS NOT LOOKED AT FOR ABOUT TWO DAYS. WHEN I CALL ED THE SERVICE WRITER TO INQUIRE ABOUT THE VEHICLE HE STATED IT WAS STILL PARKED OUTSIDE. WHEN I ASKED WHAT THE PROBLEM MAY BE HE STATED, "PROBABLY THE FUEL PUMP." THE VEHICLE HAD NOT EVEN BEEN LOOKED AT BY A MECHANIC WHEN THE INITIAL DIAGNOSIS WAS MADE. IT TURNED OUT TO BE A VERY EXPENSIVE REPAIR FOR A FUEL PUMP REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104967December 16, 2004
TIRES:TREAD/BELT
WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE TREAD SEPARATED. AS A RESULT, THE VEHICLE SWERVED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL. *AK *EH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101327December 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION FAILED. *NM THE VEHICLE WAS TOWED. THE COST FOR A THE TRANSMISSION WAS $2,576.18. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103608December 13, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PLASTIC DOOR HANDLES BROKE FROM THE INSIDE COMPARTMENT. THE ONLY WAY TO EXIT THE VEHICLE IS BY ROLLING DOWN THE WINDOWS, AND LIFTING THE HANDLE FROM THE OUTSIDE. DEALER WAS AWARE OF THIS PROBLEM, AND STATED BECAUSE THE PART WAS PLASTIC IT BROKE. *AK IF THE BRAKES GET WET FROM EITHER STANDING WATER OR EXCESSIVE RAIN, THE ABS BRAKES BECOME EXTREMELY SENSITIVE TO PEDAL APPLICATION. THE BRAKES WILL LOCK UP. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE DETAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102776December 12, 2004
WHEELS:RIM
THIS IS CONCERNING A '01 Z71 SUBURBAN. HAD TIRES CHANGED DUE TO UNEXPLAINABLE VIBRATION IN WHEELS. AFTER TIRE CHANGE TIRES DEFLATED. FOUND ALUMINUM ALLOY RIMS SEVERELY RUSTED AND PITTED ON THE BACK SIDE, FOUND ONE RIM HAS A HOLE THE SIZE OF A PEA AFTER BRUSHING SOME RUST AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102721December 11, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WINDSHIELD WIPERS WORK THAN STOP. I WIGGLE WIRE CONNECTOR TO MOTOR THAN THEY WILL WORK FOR A SHORT PERIOD. IF I AM DRIVING DOWN THE ROAD, THEY WILL STOP WORKING AND SOMETIMES START WORKING AGAIN. I FOUND OUT THAT 1994 SUBURBAN 4X4 ARE NOT ON THE RECALL LIST FOR THE CARD THAT HAS A FAULTY SOLDER. I HAVE ALSO REPLACED MY DRIVERS SIDE CALIPER 4 TIMES SINCE PURCHASING THE VEHICLE IN JANUARY 2003. I ALSO REPLACED THE BRAKE HOSE ON THE DRIVERS SIDE. THE CALIPERS SEEMED TO GET STUCK AND WOULD NOT RELEASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102644December 10, 2004
STEERING:GEAR BOX:SHAFT SECTOR
LOOSE MOTION IN STEERING AND KNOCKING SOUND. HAD TO WAIT ON REPAIR DUE TO DEALER INFORMING US OF BACKORDERS ON INTERMEDIATE SHAFTS. DEALER HAD SAID THERE WERE MANY COMPLAINTS OF THIS SAME NATURE. WE ALSO HAD 2 FAMILY MEMBERS TO HAVE THEIRS REPAIRED. DEALER REPAIRED, BUT WE HAD TO PAY FOR ALL REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099685December 10, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING, STEERING
WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. *AK THE CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. THE CONSUMER STATED THAT A CLUNKING NOISE IS HEARD WHEN TURNING TIGHT CORNERS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103439December 9, 2004
STEERING
THE CONSUMER STATED HE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL NUMBER 03V527000/STEERING GEAR BEARINGS. UPON TURNING THE STEERING WHEEL AT LOW SPEEDS, IT BECAME DIFFICULT. ALSO, THERE WAS A POPPING NOISE WHEN TURNING THE STEERING WHEEL. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102405December 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT
WINDSHIELD WIPER FLUID RESERVOIR HAS BEEN REPLACED TWICE, AND AT THE TIME OF THIS COMPLAINT, IT HAS BEEN DISCOVERED THAT THE PLASTIC TANK HAS CRACKED, AND IS LEAKING FOR THE THIRD TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103287December 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT 45 MPH VEHICLE JERKED, AND THE TIRES SQUEALED. VEHICLE MADE IT TO ITS DESTINATION, AND IT WAS DISCOVERED THAT ABS BRAKES WERE DEFECTIVE. DEALER COULD NOT FIND ANY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103294December 7, 2004
PARKING BRAKE
CONSUMER WAS TOLD THAT BECAUSE OF NORMAL DRIVING EMERGENCY BRAKE WORE OUT, EVEN IF THE EMERGENCY BRAKE WAS NEVER BEING USED. CONSUMER DECIDED TO CALL DEALER BECAUSE HE FELT THAT IT WAS A SAFETY FACTOR, KNOWING THAT THE EMERGENCY BRAKE WAS NOT EFFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103137December 6, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE SHUT DOWN WHILE CONSUMER WAS DRIVING. THE ECM FUSE BLEW OUT AND POPPED OUT. CONSUMER REPLACED THE ECM FUSE, AND THE VEHICLE STARTED. DEALER DID NOT KNOW WHAT CAUSED THE PROBLEM. THESE OCCURRENCES HAPPENED SEVERAL TIMES IN ANY GIVEN DAY. THE MANUFACTURER STATED THERE WERE NO SIMILAR COMPLAINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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