Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10097748October 26, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 25-30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, NEITHER FRONTAL AIR BAG DEPLOYED. DRIVER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED TO LOCAL HOSPITAL. MANUFACTURER WAS CONTACTED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10097807October 26, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NHTSA RECALL 03V159000 CONCERNING WINDSHIELD WIPER MOTOR. AFTER HAVING THE WINDSHIELD WIPER MOTOR CIRCUIT BOARD AND COVER REPLACED THE WINDSHIELD WIPERS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096388October 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2001 CHEVROLET SUBURBAN AT THE END OF AUGUST, DROVE IT FOR 1600 MILES AND THE TRANSMISSION WENT OUT. ACCORDING TO THE MECHANIC, THE TRANSMISSION COMPLETELY CAME APART INSIDE. THIS BOTHERED ME BECAUSE OF THE POSITION OF THE TRANSMISSION AND MY CHILDREN IN THE VEHICLE, AND THE POSSIBILITY OF SHRAPNEL COMING OUT OF THE TRANSMISSION. THIS, OF COURSE, DID NOT HAPPEN BUT THE DEALERSHIP IS REFUSING TO TAKE ANY RESPONSIBILITY AND I HAVE NOT HEARD FROM GENERAL MOTORS. THE VEHICLE IS LESS THAN THREE YEARS OLD AND HAS 48000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097510October 22, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD LEAKED. CONSUMER WAS CONCERNED THAT THE ENGINE WILL BE DESTROYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097319October 21, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE CONSUMER WAS HAVING THE SAME PROBLEMS AS RECALL#03V159000 WINDSHIELD WIPERS. THE DEALERSHIP WOULD NOT REPAIR FREE OF CHARGE, BECAUSE THE VIN WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097380October 21, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP MODULE WAS DEFECTIVE. THE WIRING ON THE FUEL PUMP MODULE OFTEN MELTED WHEN THE FUEL TANK WAS ROUTINELY RUN BELOW A QUARTER TANK OF GASOLINE. THIS CAUSED A SHORT AND A FUSE TO BLOW IN THE VEHICLE, THERE WAS ALSO AN IMMEDIATE LOST OF ALL POWER. WHICH CAUSES A DANGEROUS POSITION FOR THE DRIVER. THE FUEL PUMP WAS REPLACED 4 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096095October 20, 2004
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER SEAT BACK RETAINING BOLT BROKE LEADING TO TOTAL REARWARD COLLAPSE OF DRIVER SEAT WHILE VEHICLE WAS IN MOTION. IN SPEAKING WITH MY INDEPENDENT MECHANIC TODAY IT CAME TO MY ATTENTION THAT HE HAS OR HAD A VEHICLE IN HIS POSSESSION FOR REPAIR OF VERY SAME DEFECT RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097258October 20, 2004
SEAT BELTS:REAR/OTHER
THE THIRD ROW DRIVER SIDE SEAT BELT WAS LOCKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096119October 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THERE WAS RECALL ISSUED JUNE 19, 2003 FOR OUR VEHICLE 1997 CHEVROLET SUBURBAN, GM RECALL NO. 03023 FOR THE WINDSHIELD WIPER/WASHER. WE WERE NOT NOTIFIED OF THIS RECALL AND HAD OUR WIPERS FAIL ON US DURING A TRIP ON A HIGHWAY THAT IS KNOWN FOR ITS ACCIDENTS. WE IMMEDIATELY PULLED OVER AND EVENTUALLY GOT THEM TO WORK AGAIN. WE TOOK OUR VEHICLE TO OUR MECHANIC THAT VERY SAME NIGHT. HE INFORMED US OF THE RECALL. WHEN CONTACTING CHEVROLET AT 1-800-222-1020 WE WERE FIRST TOLD THAT THE PREVIOUS OWNER ALREADY HAD THE WIPERS FIXED ON THIS RECALL, THAT IS IMPOSSIBLE BECAUSE WE OWNED THE VEHICLE WHEN THE NOTIFICATION OF THE RECALL WAS RELEASED. WE WERE THEN PUT ON HOLD FOR A LONG TIME THEN TOLD THAT THE RECALL IS ONLY VALID IF YOUR VEHICLE HAD 70,000 OR LESS MILES. THIS RECALL WAS ISSUED BECAUSE OF A POTENTIAL VISIBILITY PROBLEM. HOW IS MILEAGE RELATED TO VISIBILITY? I UNDERSTAND THAT THERE IS A AGE REQUIREMENT FOR THE CORRECTIVE ACTION AND WE FALL INTO THE RANGE, OUT VEHICLE WAS 6 YEARS AT THE RECALL DATE. HOW DO I GET CHEVROLET TO CORRECT THE PROBLEM. YOUR CAMPAING ID NUMBER IS 03V159000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092841October 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS ABLE SWITCH GEARS WITHOUT APPLYING BRAKES. AS A RESULT, THE VEHICLE ROLLED DOWN THE DRIVEWAY WITH A FOUR YEAR OLD CHILD INSIDE. NO IMPACT REPORTED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097108October 19, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE CONSUMER STATED THE WINDSHIELD WIPERS FAILED INTERMITTENLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096017October 19, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DRIVER REPORTED INTERMITTENT LOSS OF WINDSHIELD WIPERS, PRIMARILY DURING SUMMER MONTHS WHILE TRYING TO CLEAN WINDSHIELD. OCT 2004, FIRST BIG RAIN OF THE SEASON AND WIPERS ARE INTERMITTENT AGAIN. LOSS OF WIPERS WHILE HEAVY DOWNPOUR ON FREEWAY LEAD TO NEAR SERIOUS ACCIDENT.0/19/04 - SPOKE WITH CHEVROLET CUSTOMER ASSISTANCE. THEY REPORT NO RECALL FOR THIS YEAR (1999, SOLD IN 6/1998) AND NOT SERVICE BULLETIN. A LOOK ON THE INTERNET FOUND MANY COMPLAINTS FOR THE SAME YEAR. ARRANGING TO HAVE SERVICE DONE; WILL KEEP OLD DEFECTIVE PART (MOTOR?). *AK I DOUBT THIS IS AN ISOLATED SITUATION GIVEN THE OCCURANCE OF FAILURES ACKNOWLEDGE VIA THE EXISTING RECALLS, AND THE QTY OF COMPLAINTS RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097153October 19, 2004
POWER TRAIN
RE; PROBLEMS WITH GM ABOUT DEFECTIVE TRANSMISSION ON 2001 CHEV SUBURBAN. *BFTHE TRANSMISSION LOCKING MECHANISM IN THE TRANSMISSION FAILED WHICH RESULTED IN AN ACCIDENT. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095957October 18, 2004
TIRES, TIRES:SIDEWALL
ON FRIDAY OCT 1ST. HEADING OUT OF TOWN THE DRIVERS REAR TIRE BLEW OUT -THE TRUCK IS A 2002 SUBURBAN WITH WILDERNESS LE TIRES. THE SIDE-WALL BLEW APART. FORTUNATELYI WAS ABLE TO KEEP THE TRUCK UNDER CONTROL AND PULL OVER. TOOK IT TO CHEVROLET DEALER THEY SAID THEY COULDN'T DO ANYTHING. FIRESTONE SAID THEY WOULD PRO-RATE THE TIRE- NEVER REALLY LOOKING OR RECORDING THE DEFECTIVE TIRE. GM IS NOW LOOKING INTO THIS AND IS SUPPOSED TO GET BACK TO ME. SINCE THEN I PURCHASE 4 NEW TIRES (GOODYEAR). FIRESTONE HAS HAD RECALL ON WILDERNESS IN 2001. THE TIRES WERE 2001. ON THIS TRUCK. WE DID KEEP THE TIRE THAT IS DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096713October 13, 2004
AIR BAGS:SIDE/WINDOW
WHEN THE CONSUMER WAS HIT AT 30 MPH, THE SIDE AIR BAGS DID NOT DEPLOY. THERE WERE MINOR INJURIES. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10096724October 13, 2004
TIRES
WHILE DRIVING, THE RIGHT REAR TIRE EXPLODED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095565October 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 1998 CHEVY SUBURBAN 2200 4WD. ON 7/10/00, AT 13.000 MI THE FRONT ROTORS AND PADS AND REAR SHOES WERE REPLACED BY THE DEALER. ON 9/13/00 AT 15,000 MI THE FRONT DISC PADS, MASTER CYLINDER PROPORTION VALVE AND CALIPER BRAKE HOSES WERE REPLACED PER SERVICE BULLETIN. ON 8/21/03 AT 22,500 MI I HAD THE FRONT ROTORS AND PADS REPLACED WITH FACTORY OEM PARTS. ON 10/11/04 AT 27,00 MI I HAD TO HAVE THE FRONT ROTORS CUT BECAUSE OF OVERHEATING OF THE ROTORS. ROTORS DISPLAYED HOT SPOTS. THERE SEEMS TO BE A SIGNIFICANT RECURRING PROBLEM/DEFECT WITH THE FRONT BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093902October 10, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THERE WERE NON EVENTS LEADING UP TO THE UNEXPECTED FAILURE OF MY STANADYNE PUMP MOUNTED DRIVER (FUEL SOLENOID DRIVER). THE FAILURE CAUSED MY 1995 6.5L DIESEL CHEVROLET SUBURBAN TO STALL IN RUSH HOUR TRAFFIC! THIS CAUSED ME TO LOOSE POWER BRAKES AND POWER STEERING. BEING A 3/4 TON PICKUP, THIS WAS NOT A PRETTY PICTURE. THE STALL CAUSED ME TO RUN OFF THE ROAD AND INTO A DITCH. LUCKILY THERE WAS NO ONCOMING TRAFFIC. TO CORRECT THE PROBLEM I INSTALLED A NEW ~$400 STANADYNE PMD. THESE PMDS ARE KNOWN TO GO OUT EVERY 30,000 MILES. THIS IS NOT ACCEPTABLE, AND STANADYNE NEEDS TO DO SOMETHING ABOUT THIS MANUFACTURE FLAW. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093774October 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DURING ROUTINE DRIVING, THE VEHICLE'S WHEELS LOCKED UP AND STOPPED FORWARD PROGRESS. THE VEHICLE WAS ONLY GOING 20+- MPH AT THE TIME. THE TRANSMISSION HAD FAILED. THE VEHICLE WAS ABLE TO MOVE IN REVERSE BUT NO OTHER GEAR. I HAD NOTICED SOME SLIPPING OF THE TRANSMISSION BUT WAS NOT SURE IF THAT WAS IN FACT SLIPPING. THE TRANSMISSION WAS CHANGED AT MY LOCAL DEALERSHIP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095222October 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE PARKED WITH THE KEY IN THE IGNITION VEHICLE WAS ABLE TO SWITCH GEARS WITHOUT APPLYING THE BRAKES. AS A RESULT, VEHICLE CRASHED INTO THE GARAGE. NO INJURIES REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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