Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10475476September 15, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I'M HAVING PROBLEMS WITH THE DOOR LOCKS. ALL OF THEM GOES OUT AT SOME TIME. I'M NOT ABLE TO GET INTO MY VEHICLE WITH THE KEY OR ANYTHING. I'M AFRAID THAT THERE'S GOING TO BE A TIME WHEN I'M NOT ABLE TO GET INTO MY VEHICLE FOR SOMETHING IMPORTANT OR EVEN TO GET MY KIDS. THERE ARE A LOT OF PEOPLE WITH THIS PROBLEM. I THINK THIS SHOULD BE LOOKED INTO FOR A RECALL. PLEASE HELP! THESE POWER LOCK ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475268September 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1994 CHEVROLET SUBURBAN. WHILE PARKED, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT ACTIVATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474563September 10, 2012
SERVICE BRAKES
WHILE PARKING MY 02 SUBURBAN, I COMPLETELY LOST MY BRAKES!! THE BRAKE PEDAL WENT DOWN TO THE FLOOR; BRAKE FLUID ALL OVER THE DRIVEWAY. WHAT HAPPENED? THE BRAKE LINE UNDERNEATH THE TRUCK JUST BELOW THE DRIVER SEAT HAD ROTTED THROUGH. AFTER DOING SOME RESEARCH, I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH CHEVY TRUCKS. HOWEVER, GM HAS FAILED TO INITIATE A RECALL. HOPEFULLY GM WILL DECIDE TO RECALL THESE TRUCKS AND FIX THE OBVIOUS ENGINEERING GLITCH BEFORE SOME UNFORTUNATE PERSON OR FAMILY ENDS UP SERIOUSLY INJURED OR KILLED IN AN UNNECESSARY ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474422September 9, 2012
TIRES, TIRES:TREAD/BELT
MICHELIN TIRES SIZE 265/70/15 ARE CRACKING ON THE SIDE WALL AREA ALSO TREAD IS COMING OFF TIRES,I DID PURCHASED THE TIRES FROM COSTCO FIVE YEARS AGO ,BUT THE TIRES HAVE LESS THAN FORTY THOUSAND MILES ON THEM,COSTCO REFUSED TO ROTATE OR WORK ON THEM,THE TIRES ORIGINAL WARRANTY WAS FOR SIXTY FIVE THOUSAND I DON'T THINK THE TIRES ARE SAFE TO DRIVE ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474267September 7, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF HOWEVER, THE ABS CONTINUED IN OPERATION, CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474078September 6, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPENING THE DRIVER SIDE DOOR THE HANDLE FELL OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473659September 3, 2012
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
THE VEHICLE WILL SHUT OFF AT INTERSTATE AND LOW SPEEDS AND SHOW REDUCED POWER AND STABILITY SYSTEM DISABLED. THIS IS VERY DANGEROUS, I WAS NEARLY KILLED ON THE INTERSTATE BY AND 18 WHEELER COMING UP BEHIND ME WHEN THE ENGINE SHUT DOWN.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473313September 2, 2012
SERVICE BRAKES
I LEFT MY RESIDENCE TO RUN AN ERRRAND AND A DEER RAN OUT IN FRONT OF MY VEHICLE. I HIT THE BRAKE PEDAL HARD TO AVOID HITTING THE DEER AND A BRAKE LINE RUPTURED. I WAS ABLE TO SLOW DOWN AND EVENTUALLY STOP AND CAREFULLY RETURNED HOME WITH THE BRAKES BARELY WORKING. UPON INSPECTION, THE BRAKE LINES, WHICH ARE CLUSTERED TOGETHER UNDER THE DRIVERS SIDE ARE COMPLETED CORRODED. I CAN'T EVEN TELL WHICH ONE RUPTURED DUE TO ALL OF THE CORROSION. I HAVE OWNED THIS VEHICLE SINCE NEW AND TAKE GOOD CARE OF IT. THE BRAKE LINES LOOK LIKE THEY ARE 30 YEARS OLDER THAN THE REST OF MY VEHICLE. I OWN SOME OLDER VEHICLES, INCLUDING A 1961 TRUCK AND A 1953 CAR THAT HAVE ORIGINAL BRAKE LINES AND LOOK TO BE IN MUCH BETTER CONDITION THAN ON MY 2000 SUBURBAN. THIS IS THE VEHICLE THAT I DRIVE WHEN TRANSPORTING MY FAMILY AND I AM VERY UPSET REGARDING THE QUALITY AND DESIGN OF THESE IMPORTANT COMPONENTS. WE PURCHASED THIS VEHICLE NEW IN APRIL 2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472995August 30, 2012
SERVICE BRAKES
I WAS COMING UP ON AN INTERSECTION WHEN THE LIGHT TURNED RED, I STEPPED ON THE BRAKES AND THEY FAILED TO WORK. I HAD NO WARNING, ONLY AFTER I TRIED TO STOP THE CAR DID THE INSTRUMENT PANEL LIGHT COME ON AND READ "SERVICE BRAKES". THE CAR WENT INTO THE INTERSECTION. I CALLED AAA, WHO CAME AND TOWED ME TO A DEALERSHIP. THE DEALERSHIP SAID THAT THE BRAKE LINES HAD CORRODED AND I HAD LOST ALL BRAKE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472953August 29, 2012
SERVICE BRAKES
WHILE DRIVING DOWN TO THE JERSEY SHORE ON THE GARDEN STATE PARKWAY WITH MY FAMILY TO GO ON VACATION I WENT TO GET OFF THE EXIT AND WHEN I TRIED TO STOP MY BRAKE PEDAL WENT TO THE FLOOR......WHEN I LOOKED UNDER THE TRUCK I REALIZED THAT THE STEEL BRAKE LINE ABOVE THE SPARE TIRE WAS COMPLETELY RUSTED THROUGH. THANK GOD THERE WAS NO ONE IN FRONT OF US. OR WE WOULD HAVE CRASHED INTO THEM AND BEEN HURT OR EVEN KILLED. PS I BOUGHT THIS TRUCK BRAND NEW...IT WAS A VERY SCARY EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472507August 26, 2012
SERVICE BRAKES
I WAS TRAVELING DOWN A CITY STREET IN PHILADELPHIA TAKING MY YOUNG KIDS TO DAYCARE, WHEN I HAD TO COME TO AN ABRUPT STOP TO AVOID A VEHICLE MAKING AN ILLEGAL U-TURN. THE TRUCK WOULD NOT STOP THE BRAKE PEDAL WENT TO THE FLOOR THEN SLOWLY BROUGHT THE VEHICLE TO A STOP. I HAD THE TRUCK TOWED INTO A REPAIR FACILITY AND WAS TOLD BY THE MECHANIC MY SUBURBAN WAS THE THIRD IN TWO DAY PERIOD TO COME IN WITH RUPTURED BRAKE LINES DUE TO CORROSION. THIS MATTER NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I JUST ARRIVED HOME A WEEK PRIOR FROM VACATIONING WITH MY ENTIRE FAMILY IN THIS VEHICLE. MY VEHICLE HAS BEEN ROUTINELY CHECKED AND SERVICED BY BRYNER CHEVY IN JENKIN TOWN PA. I WAS NEVER INFORMED MY BRAKE LINES WERE CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473341August 24, 2012
UNKNOWN OR OTHER, WHEELS
I RECEIVED A LETTER DATED JULY 2, 2012 THAT INDICATED THAT THE TIRES I PREVIOUSLY PURCHASED FROM PEPBOYS WERE DEFECTIVE AND COULD BLOW APART WHILE DRIVING. THE TIRES HAD DOT SERIAL NUMBER UT T6 PA7. SO, I TOOK THE LETTER AND VEHICLE BACK TO PEPBOYS BUT THEY WERE NOT AWARE OF THE RECALL. IN ANY EVENT, THEY DID REPLACE ALL FOUR TIRES FREE OF CHARGE. HOWEVER, IT SEEMS THAT ARE STILL SELLING THE DEFECTIVE TIRES BECASE THE TIRES THEY INSTALLED ON MY VEHICLE, FOR THE SECOND TIME, HAD DOT SERIAL UT T6 PA7. SO, IT APPEARS THAT I AM STILL DRIVING ON THE HIGHWAY WITH DEFECTIVE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471898August 22, 2012
VISIBILITY/WIPER
HEARD RATTLE AND A WIND NOISE AS IF A DOOR OR WINDOW WAS PARTIALLY OPEN. REAR LIFTGATE GLASS PASSENGER SIDE HINGE PARTIALLY SEPARATED FROM WINDOW GLASS, ALLOWING THE STRUT WHICH LIFTS THE WINDOW UP NORMALLY TO PUSH THE TOP EDGE OF THE WINDOW UP ABOUT AN INCH. WHAT MAKES THIS DANGEROUS IS THAT IF AT HIGHWAY SPEED, THE WIND COULD HAVE EASILY CAUGHT THE LIFTED GLASS EDGE AND STRESS IT ENOUGH TO SHATTER AND INJURE SOMEONE OR DAMAGE A FOLLOWING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471842August 22, 2012
POWER TRAIN
WHEN DRIVING IT WILL TRY AND ENGAGE THE 4 WHEEL DRIVE LOW. IT HAPPENED A YEAR AGO AND THEN AGAIN THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471706August 21, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 2500. THE CONTACT WAS TRAVELING 45 MPH WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO WORK PROPERLY. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED IMMEDIATELY AFTER THE FAILURE. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC CONFIRMED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,300 AND THE CURRENT MILEAGE WAS 75,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470761August 15, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE FAILED. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO OPEN THE LIFTGATE FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE SINCE IT DID NOT HAVE A KEY ENTRY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470366August 13, 2012
SERVICE BRAKES
I WAS ON MY WAY TO THE GROCERY STORE WITH MY TWO CHILDREN AND I NOTICED WHILE GOING TO LEAVE MY DRIVEWAY THAT WHEN I WENT TO BRAKE THERE WAS A LOT OF PLAY ROOM THAT WAS NOT PREVIOUSLY THERE. I WENT TO TEST THEM AGAIN AND HAD TO PUSH DOWN ALL THE WAY TO THE FLOOR TO GET OUR VEHICLE TO COME TO A COMPLETE STOP. I THEN PARKED THE VEHICLE UNTIL MY HUSBAND GOT HOME. AFTER HAVING OUR VEHICLE LOOKED OVER A COUPLE TIMES WE WERE ABLE TO SEE THAT THE BRAKE LINES WERE CORRODED IN SOME AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470402August 13, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS OPERATING WITH REDUCED POWER AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE ENGINE SEALS, CATALYTIC CONVERTER AND THE THROTTLE BODY. THE FAILURE WAS NOT CORRECTED AND PERSISTED. THE DEALER THEN ADVISED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE CURRENT MILEAGE WAS 147,000 AND THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471030August 13, 2012
SERVICE BRAKES, HYDRAULIC
IN A SITUATION THAT REQUIRED SUDDEN HARD BRAKING, I EXPERIENCED AN ALMOST TOTAL LOSS OF BRAKING POWER. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE TRUCK REQUIRED A MUCH GREATER DISTANCE TO SLOW DOWN AND STOP. THERE WAS NO ADVANCE WARNING LIGHT /SOUND UNTIL AFTER THE BRAKE SYSTEM FAILURE. THE REPAIR SHOP TOLD ME ONE OF THE METAL BRAKE LINES HAD BLOWN OUT DUE TO SEVERE CORROSION, CAUSING A COMPLETE LOSS OF BRAKE FLUID. THE OTHER BRAKE LINES WERE ALSO VERY CORRODED AND SEEPING BRAKE FLUID. ADDITIONALLY, MANY OTHER COMPONENTS OF THE BRAKE SYSTEM (ROTORS, CALIPERS, BRAKE HOSES, BLEED VALVES, BACKING PLATES) WERE VERY RUSTED OR DETERIORATED AND FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470509August 13, 2012
SERVICE BRAKES
RUSTED BRAKE LINE BLEW OUT AND I HAD WRECK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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