Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10482666October 30, 2012
AIR BAGS, STRUCTURE
DASH ON VEHICLE HAS CRACKED AT THE AIRBAG ON THE DASH ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482540October 29, 2012
SERVICE BRAKES
WHILE DRIVING IN AN URBAN AREA I NOTICED THAT MY BRAKE PEDAL WAS GOING DOWN MORE THAN USUAL AND WENT DOWN EVEN MORE AS I WAITED FOR THE TRAFFIC SIGNAL TO CHANGE. WHEN I GOT HOME I CHECKED THE BRAKE FLUID RESERVOIR AND FOUND THE LEVEL ABOUT AN INCH LOWER THAN NORMAL. I LOOKED UNDER THE VEHICLE AND SAW A SMALL POOL OF BRAKE FLUID FORMING ON THE DRIVE UNDER THE DRIVERS SEAT. FURTHER SEARCH SHOWED THAT A BRAKE LINE WAS LEAKING AND ALL THE LINES WERE BADLY CORRODED. I CALLED A LOCAL CHEVY DEALER AND CAREFULLY DROVE THE CAR TO THE DEALERSHIP AFTER ADDING FLUID TO THE RESERVOIR. THE DEALER CONFIRMED MY FINDING AND INDICATED THAT ALL THE LINES WERE SO BADLY RUSTED THAT THEY WOULD PROBABLY FAIL SOON. WHILE THE VEHICLE WAS ON THE LIFT THEY ALLOWED ME TO SEE THE LINES IN THEIR CURRENT CONDITION. THE LABOR TO REPLACE THE LINES WAS $1,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482587October 29, 2012
SERVICE BRAKES
VEHICLE INFRONT OF ME STOPPED QUICKLY. WHEN I APPLIED THE BRAKE; PEDDLE WENT TO THE FLOOR. I WAS FAR ENOUGH BACK TO AVOID A CRASH BUT HAD NO BRAKES. BRAKE SYSTEM FAILED WITH OUT WARNING. TOWING AGENCY TOLD ME BRAKE LINE BURST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482991October 25, 2012
ELECTRICAL SYSTEM
AT 21,000 MILES RIGHT READ DOOR LOCK WOULD NOT OPERATE ELECTRONICALLY. HAD TO MANUALLY MOVE DOOR LOCK BUTTON. DEALER REPLACED LOCK ACTUATOR. AT 49,000 MILES DRIVER'S DOOR LOCK ALSO BECAME INOPERABLE. DEALER REPLACED ACTUATOR. THIS SEEMS TO BE A CHRONIC DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482193October 25, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC DOOR LOCKS WOULD UNLOCK INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED HER THAT THE FAILURE MAY BE DUE TO THE LOCK ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481500October 23, 2012
STRUCTURE
THE DASH HAS CRACKED IN TWO PLACES. ONE NEAR THE AIR BAG AND ONCE IN FRONT OF THE DRIVER. I WONDER WHAT WILL HAPPEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481984October 23, 2012
SERVICE BRAKES
PULLING UP TO A STOP SIGN I ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL DROPPED TO THE FLOOR AND ONLY OFFERED A MINUSCULE AMOUNT OF STOPPING POWER, I LIMPED 1.5 MILES HOME USING DOWNSHIFTING. BRAKE LINES ARE COMPLETELY RUSTED OUT AND APPARENTLY BURST, BRAKE FLUID CONTAINER UNDER HOOD WAS COMPLETELY EMPTY. I CANT EVEN THINK WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON THE HIGHWAY AND THEY FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481974October 23, 2012
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT RESPOND. AS A RESULT, THE CONTACT REVERSED AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DISCOVERED THAT ALL OF THE BRAKES LINES WERE RUSTED THROUGH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 40,000. UPDATED 12/19/12 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10481394October 22, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE TRYING TO DECELERATE TO A STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT MOVED OFF THE ROADWAY TO FURTHER INSPECT THE FAILURE WHERE HE THEN NOTICED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED A FEW MONTHS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481282October 21, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, POWER TRAIN
WHEN TRYING TO COME TO A STOP THE VEHICLE SEEMS TO SUDDENLY ACCELERATE RIGHT BEFORE STOPPING. THE VEHICLE IS GOING LESS THAN 5 MPH AND IT QUICKLY LUNGES FORWARD RIGHT BEFORE IT GETS COMPLETELY STOPPED. HAS DONE THIS ON AT LEAST 3 DIFFERENT OCCASIONS. IF I HAD BEEN VERY CLOSE TO THE CAR/OBJECT IN FRONT OF ME I MIGHT HAVE HIT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481118October 19, 2012
AIR BAGS, STRUCTURE
CRACKS ON DASHBOARD NEXT TO PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL ON THE LEFT SIDE RUNNING ACROSS THE HUMP. ALWAYS KEPT IN COVERED GARAGE AND MAINTAINED AS PER MANUFACTURER SUGGESTED CLEANING PROCEDURES. CRACK ON PASSENGER SIDE HAS WIDENED TO THE POINT WHERE THE AIR BAG COVER MAKES A RATTLING NOISE, APPARENTLY DUE TO VIBRATION OF THE WHOLE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480046October 14, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER GIVES A FALSE READING THAT COULD CAUSE OPERATION OF THE VEHICLE AT AN UNSAFE SPEED. THIS FIRST HAPPENED WHILE DRIVING WITH MY FAMILY. I NOTICED THAT THE SPEEDOMETER SEEMED TO BE GIVING A FALSE READING. USING A GPS MY WIFE WAS ABLE TO CONFIRM THAT I WAS UNKNOWINGLY TRAVELING AT A SPEED VERY DIFFERENT THAN THE SPEED LIMIT. THE ISSUE IS INTERMITTENT . THE DEALER SAYS THIS IS A KNOWN PROBLEM BUT WILL NOT FIX IT DESPITE THE OBVIOUS SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479910October 12, 2012
SERVICE BRAKES
ON 10-5-12 I WAS DRIVING MY 2002 CHEVY SUBURBAN IN EATON RAPIDS MICHIGAN. I WENT TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO COAST AND SLOW ENOUGH TO GET OFF THE ROADWAY AND INTO A PARKING LOT. I NOTED SMOKE COMING FROM UNDER THE HOOD. I CHECKED AND NOTED THE RIGHT FRONT BRAKE LINE HAD BLOWN AND SPRAYED BRAKE FLUID ONTO THE ENGINE. I NOTED FLUID ON THE GROUND UNDER THE TRUCK AND THE RESERVOIR WAS LOW ON FLUID. THERE WAS NO WARNING AND NO WARNING LIGHT ON THE IN DASH COMPUTER. THE BRAKES WENT FROM WORKING JUST FINE TO NOTHING! I HAD THE VEHICLE SERVICED AT ANDREWS AUTOMOTIVE IN MASON, MI. THEY ADVISED THAT TWO OF THE LINES HAD BLOWN AND THE OTHER TWO WERE SO RUSTY THAT THEY COULD GO AT ANYTIME AND RECOMMENDED THEY BE REPLACED AS WELL. I HAD THEM REPLACE ALL THE BRAKE LINES. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS A KNOWN PROBLEM. THIS IS VERY SCARY BECAUSE MY WIFE AND I TRAVELED TO SOUTH DAKOTA FROM MICHIGAN OVER THE JULY 4TH HOLIDAY. 1100 MILES EACH WAY. IF THIS WOULD HAVE HAPPENED HAULING THE MOTORCYCLE TRAILER, OR THE CAMPER OVER THE SUMMER, A CRASH WOULD HAVE BEEN INEVITABLE. I HOPE CHEVY STEPS UP AND RECALLS THE VEHICLES BEFORE SOMEONE IS KILLED IN ONE OF THESE VEHICLES. IF YOU OWN ONE, HAVE THE LINES REPLACED IMMEDIATELY. I WAS VERY LUCKY. SOMEONE IS BOUND NOT TO BE. THE BILL TO REPLACE THE BRAKE LINES WAS $818.50. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479769October 11, 2012
STRUCTURE
DASHBOARD ON THE DRIVER SIDED CRACKED INTO 2 PIECES. I AM NOT THE ONLY ONE WHO HAVE HAD THIS ISSUES. I FOUND QUITE NUMBERS OF OWNER HAVE THE SAME PROBLEM. THIS IS NOT THE QUALITY YOU EXPECT FROM $50K VEHICLE, I BELIEVE IT IS DUE TO "POORLY" FINISHED JOB. GM SIMPLY REFUSES TO TAKE FULL RESPONSIBILITY AND FORCES ME TO PAY SO CALLED, "DEDUCTIBLE". I BELIEVE THE NHTSA SHOULD LOOK INTO THIS MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479831October 11, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE REAR LAP BELT FAILED. IN ADDITION, THE SECOND ROW CENTER OCCUPANT SEAT BELT ROUTING HAD BECOME SNUG ON THE PASSENGER'S HIPS AND ALLOWED THE LAP BELT TO RIDE UP ON THE PASSENGER'S ABDOMEN INSTEAD OF FITTING LOW AROUND THE HIP BONE. THE DEALER WAS NOTIFIED OF THE ISSUE WHO STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 05V163000 (SEAT BELTS: REAR) BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT PREPARED. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479658October 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN 2500. THE CONTACT INSPECTED THE VEHICLE AND DETECTED A SHORTAGE WITHIN THE CIRCUITS UNDER THE DRIVER'S SIDE DASHBOARD, WHICH RESULTED IN THE WIRES BECOMING MELTED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10479678October 10, 2012
SERVICE BRAKES
SEVERE METAL BRAKE LINE CORROSION: ON SURFACE STREETS, WHILE APPROACHING AN INTERSECTION AT ABOUT 35 MPH, THE BRAKES WERE APPLIED AND THE PEDAL IMMEDIATELY WENT TO THE FLOOR WHILE TOWING A DUAL-AXLE TRAVEL TRAILER. THE DRIVER WAS ABLE TO USE THE TRAILER BRAKE OVERRIDE TO STOP THE TRUCK-TRAILER COMBINATION BEFORE HITTING ANYTHING. BRAKE FLUID WAS DRIPPING UNDER THE DRIVER'S SIDE DOOR. CLOSER EXAMINATION REVEALED SEVERE CORROSION OF THE FOUR 1/4" BRAKE LINES THAT FOLLOW THE FRAME RAIL FROM THE ABS MODULE ON THE INSIDE OF THE LEFT FRAME RAIL UP INTO THE ENGINE COMPARTMENT TO THE MASTER CYLINDER AND THE TWO FRONT WHEELS. ONE OF THE TWO LINES FROM THE MASTER CYLINDER TO THE ABS MODULE HAD BURST. THE RUST ON THESE 1/4" LINES WAS FLAKING OFF IN LARGE CHUNKS. ALSO OBSERVED VERY SIGNIFICANT RUST ON THE 3/16" HARD LINES ON THE REAR AXLE AND THE HARD LINES MOUNTED TO THE FRAME AND BODY LEADING TO THE REAR AXLE. THESE LINES ARE VERY CLOSE TO FAILURE. WHAT IS FURTHER DISTRESSING ABOUT THIS SITUATION IS THAT WHEN ONE BRAKE CIRCUIT FAILED THERE WAS NONE TO VERY LITTLE BRAKING EFFECTIVENESS FROM THE OTHER BRAKE CIRCUIT. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR WITH LITTLE RESISTANCE. THIS SUGGESTS THAT THE MASTER CYLINDER DOES NOT PROVIDE INDEPENDENT BRAKING CIRCUITS LIKE IT SHOULD. LATER, USING A PAIR OF LOCKING-TYPE PLIERS, THE FAILED LINE WAS CLAMPED OFF AND IT WOULD BUILD PRESSURE AND RESTORE A MODICUM OF BRAKING EFFECTIVENESS FROM THE OTHER CIRCUIT. THE GENERAL CONDITION OF THE TRUCK IS GOOD WITH ONLY A SMALL AMOUNT OF SURFACE RUST ON SOME OF THE UNDERBODY COMPONENTS. THIS TRUCK IS NOT A RUST-BUCKET. SALT EXPOSURE IS MINIMAL AS A MARYLAND TRUCK (ONE OWNER) THAT IS USED PRIMARILY FOR TOWING A CAMPER TRAILER IN FAIRER WEATHER AND IS NOT USED AS A DAILY COMMUTER. FAILURE: 7OCT2012. TRUCK: 2002 1/2-T CHEV SUBURBAN LS, 4WD WITH APPROXIMATELY 190,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479378October 9, 2012
SERVICE BRAKES
TRAVELING DOWNHILL TOWARD A T-INTERSECTION, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. MISSED AN APPROACHING VEHICLE FROM THE LEFT BY INCHES AS I SWUNG TO THE RIGHT, THRU A STOP SIGN. RETURNED HOME, THINKING A RUBBER BRAKE LINE HAD FAILED. UPON INSPECTION, THE STEEL BRAKE PIPE APPROXIMATELY TEN INCHES IN FRONT OF THE RIGHT FRONT CALIPER HAD SPLIT OPEN DUE TO CORROSION. WHEN I INSPECTED THE TUBING PRIOR TO PURCHASING REPLACEMENT PARTS, I DISCOVERED VIRTUALLY ALL THE STEEL BRAKE LINES WERE CORRODED TO THE POINT OF FAILURE, AND IN FACT, I CREATED ANOTHER BREAK IN THE SAME LINE AS I ATTEMPTED TO LOOSEN IT FROM THE PLASTIC HOLD-DOWN CLAMPS UNDER THE LEFT FRAME RAIL. ACCESSING THE BRAKE LINES AS THEY ARE ROUTED BETWEEN BODY AND FRAME PROVED ALMOST IMPOSSIBLE, AND AM CURRENTLY AWAITING A RECOVERY VEHICLE TO TAKE THE TRUCK TO MY INSPECTION MECHANIC FOR REPLACEMENT OF ALL BRAKE FLUID LINES/HOSES FROM THE MASTER CYLINDER TO THE EBCM TO EACH WHEEL CALIPER. THE FACTORY SERVICE MANUAL MANDATES A MINIMUM OF 3/4" BETWEEN ANY PARALLEL BRAKE LINES, PRESUMABLY TO PREVENT BRIDGING WITH MUD/DEBRIS WHICH MIGHT ABET CORROSION. IN MANY CASES, MY STEEL BRAKE LINES WERE WITHIN 1/4" OF ONE ANOTHER. SOME STEEL LINES LAY AGAINST STEEL FRAME RAILS WITH NO CLEARANCE. THIS, HOWEVER, WOULD NOT ACCOUNT FOR THE LEVEL OF CORROSION I DISCOVERED THROUGHOUT THE ENTIRE UNDERBODY OF THE TRUCK. THE ONLY NON-CORRODED PORTION OF MY BRAKE SYSTEM IS THE TWO LINES IMMEDIATELY FROM THE MASTER CYLINDER DOWNWARD TO WHERE THEY TRAVEL REARWARD ALONG THE LEFT FRAME RAIL. EVERYTHING ELSE IS AT THE POINT OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479423October 9, 2012
TIRES, WHEELS
ON 9/23/12 WHILE CHANGING A FLAT, IT WAS DISCOVERED THAT THE SPARE TIRE HAS RUBBING ON THE SIDE WALLS. THE SPARE TIRE HAS NEVER BEEN USED AS WE JUST BOUGHT THE VEHICLE NEW. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP ON 9/24/12 AS TO HOW WE SHOULD SECURE THE SPARE WITHOUT CAUSING RUBBING AGAIN. THEY ADVISED THEY WOULD LOOK INTO IT AND CALL US BACK. STILL HAVE NOT HEARD ANYTHING. CONCERNED WITH CONTINUED RUBBING ON THE SIDE WALLS IF WE SHOULD EVER NEED TO USE THE SPARE AGAIN AS IT CAN BLOW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478855October 6, 2012
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS MANUFACTURED WITH A DEFECTIVE FUEL PUMP. I HAVE HAD NOTHING BUT PROBLEMS WITH THE FUEL GAUGE AND DELAYED STARTS. I CHANGED THE PUMP AND NOTICED THE ORIGINAL PUMP WAS MISSING A SPRING ON ONE OF THE PUSH RODS. THE WEAR AND TEAR MADE THE PUMP HANG. I HAVE THE PUMP AND PHOTOS TO DELIVER. THIS PUMP IS A FLEX FUEL PUMP. THERE ARE SO MANY POSTS ON THIS DELAYED START ISSUE. I HAVE RECENTLY POSTED THE CAUSE OF MY ISSUE. I NOTICED THE DEFECT IMMEDIATELY BECAUSE I PERFORMED THE REPAIR AND NOT THE DEALER. THEY WERE QUICK TO OFFER ME A QUOTE FOR OVER A THOUSAND DOLLARS TO REPLACE A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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