Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10478578October 4, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THE DRIVER WAS TRAVELING 10 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478599October 4, 2012
ELECTRICAL SYSTEM
WHEN I PUT THE KEY IN TO THE STARTING WITCH CONTROL IT JUST STARTS BUT ENGINE STALES RIGHT WAY , I CHANGE THE STARTER AND STILL THE NO GOOD NEED HELP THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478497October 3, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RADIO AND THE ENTIRE INSTRUMENT PANEL FAILED. THE CONTACT ALSO STATED THAT HE WOULD SMELL GASOLINE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT A SENSOR FOR THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE RADIO AND THEY STATED THAT THE COULD NOT LOCATE ANY ISSUES WITH THE RADIO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478225October 1, 2012
SERVICE BRAKES
MY WIFE WAS TRAVELING BACK FROM A FRIENDS HOUSE WITH OUR TWO AND SEVEN YEAR OLD KIDS, AND THE BRAKES FAILED SHE WAS ABLE TO RUN THE TRUCK OFF THE ROAD AS TO NOT HIT ANYBODY OR ANYTHING, AND WAS ABLE TO STOP IT, AFTER ADDING BRAKE FLUID AND STARTING THE VEHICLE AGAIN, I REALIZED THERE WAS FLUID COMING OUT OF THE BACK OF THE TRUCK, I SAW THE METAL BRAKE LINES ARE CORRODED , WHILE THE RUBBER LINES SEEM TO BE OK. I DO NOT HAVE THE TYPE OF MONEY TO FIX A PROBLEM OF THIS MAGNITUDE, WITH FIVE CHILDREN AND MY WIFE NOT WORKING, I THINK THAT A VEHICLE LIKE THIS SHOULDN'T HAVE FAILED US LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477310September 27, 2012
STRUCTURE:BODY
THE DASH ON MY 2007 SUBURBAN CRACKED ON THE DRIVER'S SIDE IN FRONT OF THE INSTRUMENT BEZEL AREA. THIS SAME EXACT CRACK HAS APPEARED ON HUNDREDS IF NOT THOUSANDS OF SUBURBAN, TAHOE, YUKON, YUKON XL, AND SILVERADO TRUCKS FOR THIS VEHICLE CYCLE. ALSO ON OTHER SIMILAR DASH PANELS AN ADDITIONAL CRACK HAS APPEARED BY THE PASSENGER AIRBAG. RECENTLY GM HAS REDESIGNED THE DASH SO THAT IT WILL NOT CRACK IN THESE AREAS, BUT THEY HAVE FAILED TO ISSUE ANY SORT OF RECALL TO THE CURRENT OWNERS WITH DEFECTIVE DASHES AND FIX THE DASH THAT COULD POSE A SAFETY RISK IF THE VEHICLE IS INVOLVED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477106September 26, 2012
SERVICE BRAKES, PARKING BRAKE
PARKING BRAKE DOES NOT WORK. PARKING BRAKE PADS WERE REPLACED BUT STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477121September 26, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH SHE ATTEMPTED TO BRAKE AT AN INTERSECTION AND HEARD A CRANKING NOISE BEFORE THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSE THAT THERE WAS RUST DAMAGE ON THE BRAKE LINES. AS A RESULT, FRONT BREAK LINES NEEDED TO BE REPLACED. THREE MONTHS LATER THE REAR BRAKES FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE RUST DAMAGE WAS EXTENSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000 AND THE CURRENT MILEAGE WAS 179,000. UPDATED 11/13/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477124September 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE ABS LIGHT ILLUMINATED. AS A RESULT, THE BRAKING DISTANCES INCREASED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE ABS SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477165September 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE, HE ATTEMPTED TO ENGAGE THE PARKING BRAKE BUT THE VEHICLE CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE EMERGENCY BRAKE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 115,700 AND THE CURRENT MILEAGE WAS 115,736.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477210September 26, 2012
SERVICE BRAKES
WENT TO MOVE VEHICLE TO ATTACH LANDSCAPE TRAILER. BRAKES WENT DOWN TO THE FLOOR. UPON INVESTIGATION, FOUND BRAKE FLUID ON GROUND FROM DRIVER SIDE RIGHT FRONT. HAD VEHICLE TOWED TO REPAIR STATION AND ASKED MECHANIC TO REPLACE BRAKE LINE AND CHECK ALL OTHER BRAKE LINES. MECHANIC ENDED UP REPLACING 80% OF LINES DUE TO CORROSION. THIS COULD HAVE ENDED UP RESULTING IN AN ACCIDENT IF THE VEHICLE WAS MOVING WITH THE TRAILER ATTACHED CARRYING ATV'S. IN ADDITION, THE CABLE HOLDING THE SPARE TIRE HAD TO BE CUT IN ORDER TO GET ACCESS TO REAR BRAKE LINES. THE CABLE WAS RUSTED MEANING THAT A TIRE COULD NOT BE CHANGED IN THE EVENT OF A FLAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476861September 24, 2012
ENGINE
EXHAUST MANIFOLD BOLTS BROKEN, TWO AT BACK LEFT, DRIVER'S SIDE CLOSEST TO FIREWALL. CAUSING AUDIBLE EXHAUST LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476724September 22, 2012
SERVICE BRAKES
REAR BRAKE LINE FAILURE DUE TO EXCESSIVE CORROSION. I HAD TO STOP SHORT AS THE CAR INFRONT OF ME STOPPED UNEXPECTEDLY. MY CAR STOPPED, BUT IN THE LAST FEW FEET THE PEDDLE WENT TO THE FLOOR. I PULLED THE CAR TO THE SIDE OF THE ROAD LOOKED UNDER THE CAR. IN THE REAR OF THE CAR I COULD SEE FLUID IN A PUDDLE UNDER THE REAR END HOUSING. THE FLUID CONTINUED TO STREAM OUT OF THE BRAKELINES. AFTER TOWING THE CAR HOME I LOOKED AT THE BRAKE LINES. WHEN I TOUCHED THEM THEY CRUMBLED IN MY HANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476688September 21, 2012
SERVICE BRAKES
MY WIFE WAS DRIVING OUR SUBURBAN TO HER JOB WHICH IS LESS THAN 2 MILES FROM HOME. WHEN SHE STEPPED ON THE BRAKE AFTER LEAVING OUR DRIVE WAY, SHE THOUGHT SHE HEARD SOMETHING THAT SOUNDED LIKE A WOOSH OF AIR AND NOTICED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL MORE THAN USUAL. ON HER WAY HOME FROM WORK, WHEN SHE DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND THE BRAKE LIGHT CAME ON THE DASHBOARD. SHE WAS ABLE TO BRING IT HOME SAFELY WITHOUT INCIDENT. I HAD THE VEHICLE TAKEN TO A REPAIR SHOP AND THEY TOLD ME THAT THE REAR BRAKE LINES AND CALIPERS WERE CORRODED WHICH I HAD TO HAVE REPAIRED FOR A SIGNIFICANT PRICE. THEY TOLD ME THAT THE FRONT BRAKE LINE AND CALIPERS WILL ALSO NEED TO BE REPLACED SHORTLY BEFORE THOSE FAIL AS THEY ARE CORRODED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476574September 20, 2012
ENGINE
THE REAR EXHAUST MANIFOLD BOLTS ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE ARE BROKE AND NOW THE VEHICLE HAS AN EXHAUST LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476494September 19, 2012
SERVICE BRAKES
WE WERE DRIVING DOWN THE HIGHWAY AT 55MPH WHEN I SAW A DEER ON THE SIDE OF THE ROAD. I PRESSED THE BRAKE PEDAL AND IT DIDN'T RESPOND PROPERLY. INSTEAD, THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND THE VEHICLE TOOK A LONG TIME TO SLOW TO A STOP. I BEGAN DRIVING AGAIN AND TESTED THE BRAKES; THEY DID NOT WORK PROPERLY. I HAD TO PRESS THE PEDAL TO THE FLOOR TO GET THE VEHICLE TO BRAKE, AND EVEN THEN IT TOOK A VERY LONG TIME TO STOP THE VEHICLE. IT WAS DANGEROUS TO DRIVE THE VEHICLE AT THIS POINT. I TOOK THE VEHICLE TO THE NEAREST CHEVROLET DEALERSHIP AND WAS TOLD THAT ALL FOUR BRAKE LINES HAD RUSTED AND RUPTURED. THE VEHICLE HAS BEEN STORED INDOORS AND DRIVEN VERY LITTLE IN THE WINTER MONTHS. THIS INCIDENT UPSET ME GREATLY AS IT PUT MY FAMILY IN SERIOUS DANGER. I HAVE SUBSEQUENTLY LEARNED THIS IS A COMMON PROBLEM WITH GM VEHICLES OF THAT MODEL YEAR. I HAVE OWNED 25 AUTOMOBILES OVER 45 YEARS AND HAVE NEVER HAD SUDDEN BRAKE FAILURE. I AM CONCERNED THAT SOMEONE WILL BE INJURED OR KILLED, IF THIS HASN'T ALREADY OCCURRED, AND I IMPLORE YOU TO CONSIDER A SAFETY RECALL. THANK YOU. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475823September 18, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SOCKET AND WIRES FOR THE REAR BRAKE LIGHT WERE MELTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED A PARTS STORE AND THEY STATED THAT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS AND ADVISED THE CONTACT TO CONTINUE LOOKING FOR THE PART. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475607September 17, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE PARKED, THE DRIVER DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE PARKING BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE LINES HAD CORRODED FROM THE INSIDE AND WOULD HAVE TO BE REPLACED ALONG WITH THE BRAKE PADS AND ROTORS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 10/17/12 *BF THE CONSUMER STATED THE VEHICLE DID NOT SHOW ANY WARNING LIGHTS. GM OFFERED A CREDIT TOWARDS PURCHASING A NEW CHEVROLET VEHICLE. THE CONSUMER DECLINED. UPDATED 10/17/2012 *JS THE CONSUMER ALSO STATED THE CALIPERS WERE SEVERELY RUSTED, ALONG WITH THE FRONT CALIPER HOSES AND FRONT ROTORS, WHICH CAUSED THE BRAKE PADS TO CRACK AND WEAR UNEVENLY. UPDATED EVOQ 10/24/12 UPDATED EVOQ 11/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475654September 17, 2012
VISIBILITY/WIPER
WINDSHIELD WIPERS WORK INTERMITTENTLY, THERE ARE 2 RECALLS ON WINDSHIELD WIPERS, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475726September 17, 2012
STEERING
I HAD JUST PULLED AWAY FROM MY HOME ( APPROXIMATELY GOING 5 MPH) AND MY STEERING WHEELED LOCKED TO THE RIGHT AND I SIDE SWIPED 2 PARKED VEHICLES. I HAD BOTH HANDS ON THE WHEEL, WAS SEAT BELTED, NOT ON MY CELL PHONE NOR WAS I TEXTING...MY FULL ATTENTION WAS ON DRIVING AND I HAD NO CONTROL OVER THE STEERING FOR A FEW SECONDS. I CHECKED THE POWER STEERING FLUID AND BELTS FOR ANY SIGNS OF LEAKS OR WEAR, BUT THERE WERE NO OBVIOUS SIGNS OF A MALFUNCTION. MY GREAT CONCERN IS , WILL THIS HAPPEN AGAIN...WHY DID IT HAPPEN AND IF THOSE PEOPLE WERE GETTING INTO THEIR CARS...I MOST PROBABLY WOULD HAVE KILLED THEM! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475520September 16, 2012
SERVICE BRAKES
MY LOW MILEAGE 2003 SUBURBAN HAS BEEN GARAGE KEPT SINCE I PURCHASED IT NEW. IN MARCH 2011 MY BRAKE LINES FAILED CAUSING ME TO HIT THE STOPPED VEHICLE IN FRONT OF ME. UPON TAKING IT TO JBA CHEVROLET FOR REPAIRS, SERVICE MANAGER SAID THEY REPLACED ROTTED BRAKE LINES IN 2003 AND 2004 GM PRODUCTS ALL DAY LONG. HE ALSO SAID THAT DURING THESE YEARS GM CHOSE NOT TO ANODIZE THEIR BRAKE LINES ON SOME MODELS. I ASKED THE DEALERSHIP IF THIS HAD BEEN REPORTED TO THE NHTSA, HE TOLD US THAT CAR DEALERS AND REPAIR SHOPS ARE NOT ALLOWED TO FILE COMPLAINTS, THAT COMPLAINTS MUST COME DIRECTLY FROM THE CONSUMER. WHO ELSE WOULD KNOW BETTER THAN A CAR DEALER OR REPAIR SHOP ABOUT CONTINUING DEFECTS FOUND IN A CERTAIN MODEL VEHICLE. WHAT DOES IT TAKE TO GET A RECALL? HOW MANY PEOPLE MUST DIE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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