Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10551448November 7, 2013
SERVICE BRAKES
SEVERE BRAKE LINE CORROSION UNDER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549931October 29, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DECELERATING AND APPROACHING A TRAFFIC STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549716October 27, 2013
SERVICE BRAKES
BRAKES FAILED ON HIGHWAY. HAD TO HAVE FRONT AND REAR BRAKE LINES REPLACED DUE TO SEVERE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549607October 26, 2013
STRUCTURE
MY BACK HATCH WON'T OPEN WITH POD AND THERE ARE NO OTHER WAYS TO GET IN. I CAN'T OPEN IT FROM THE INSIDE OR OUTSIDE, AND THE WINDOW WON'T OPEN EITHER. THIS IS A SAFETY HAZARD, AND I AM FINDING MANY OTHER PEOPLE ONLINE ARE HAVING THE SAME ISSUE AS I AM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549653October 26, 2013
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
I LIVE NEAR FREDERICK, MARYLAND AND TODAY I DROVE MY 2004 SUBURBAN DOWN TO THE CUL DE SAC AT THE END OF OUR STREET GOING AROUND 20MPH, BUT WHEN I PRESSED THE BRAKES, I FELT THEM GO ALMOST TO THE FLOOR, SO I PUMPED/PRESSED THEM AGAIN TWICE AND EACH TIME THEY THEN WENT FULLY TO THE FLOOR BUT THE TRUCK WAS NOT STOPPING. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND PRESS THE EMERGENCY BRAKE TO GET THE VEHICLE STOPPED WITH THE FRONT TIRES JUST 3 FEET FROM MY NEIGHBORS LAWN. I THEN GOT OUT AND LOOKED UNDER THE VEHICLE AND THERE WAS BRAKE FLUID EVERYWHERE ALONG WITH A TRAIL OF IT ABOUT 30-40 FEET UP THE STREET FROM WHERE I FIRST PRESSED THE BRAKES. I TOWED THE TRUCK BACK TO MY DRIVEWAY AND LOOKED UNDERNEATH AND CAN SEE THAT ALL OF THE STEEL BRAKE LINES ARE HEAVILY RUSTED ALONG THE FRAME BELOW THE DRIVERS DOOR AREA. I COULD SEE THAT ONE OF THE LINES CLEARLY RUPTURED AND SPRAYED BRAKE FLUID EVERYWHERE. I STARTED LOOKING ON THE INTERNET AND SEE THE SAME SYMPTOM/PROBLEMS ARE ALREADY LISTED AS UNDER INVESTIGATION FOR 1999-2003 CHEVY TRUCKS UNDER NHTSA ACTION NUMBER : PE10010. MINE IS A 2004 MODEL YEAR BUT IT MAY HAVE BEEN BUILT IN LATE 2003. IN ANY CASE, I WAS EXTREMELY LUCKY THAT IT HAPPENED IN MY NEIGHBORHOOD AT 20MPH AND NOT ON THE HIGHWAY OR WHILE TOWING. CLEARLY GM HAS A PROBLEM AND THESE TRUCKS THAT NEEDS TO BE RECALLED AS THIS PROBLEM COULD KILL PEOPLE VERY EASILY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549368October 24, 2013
SERVICE BRAKES
I TURNED ON MY ENGINE WITH MY KIDS IN THE CAR AND PUT THE SUV IN REVERSE. THE CAR IMMEDIATELY STARTED TO MOVE EVEN WITH MY FRONT ON THE BRAKE WHILE PUTTING IT IN REVERSE AND I TRIED TO PRESS THE BRAKE AND IT WENT STRAIGHT DOWN TO THE FLOOR. I PUT THE CAR BACK IN PARK AND THIS STOPPED THE VEHICLE. HAD I BEEN ON THE ROAD I WOULD HAVE CRASHED. THERE WAS NO WARNING ABOUT BRAKE FLUID BEING LOW AND THE CAR HAD BEEN DRIVEN THE NIGHT BEFORE AT 8:30 PM. MY HUSBAND LOOKED NEAR THE DRIVER SIDE REAR TIRE AND SAW THE BRAKE LINE DRIPPING ALL THE BRAKE FLUID OUT ON THE DRIVEWAY ALL RUSTED. WHY WASN'T THIS MADE WITH STAINLESS STEEL? THIS IS A CAR FOR FAMILIES WHICH MEANS MORE THAN LIKELY IT WILL HAVE A CHILD IN THE CAR WHEN IT IS BEING DRIVEN. THIS NEEDS TO BE RECALLED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549428October 24, 2013
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING....NOTICED SLIGHT BRAKE PEDAL LOSS , THEN TOTAL FAILURE WITHIN MINUTES...MECHANIC SAID THAT THE BRAKE LINES FAILED BECAUSE THEY WERE CORRODED AND WOULD ALL HAVE TO BE REPLACED..THANK YOU FOR LOOKING INTO THIS AND ALL OTHER BRAKE LINE FAILURES OF ANY GMC MADE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548062October 16, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
GM DESIGNED THIS CAR WITH A NO KEY ENTRY FOR THE REAR HATCH. IT DOES NOT HAVE AN INTERNAL MANUAL UNLOCKING MECHANISM FOR THE HATCH. IF THE CAR IS IN AN ACCIDENT, THERE WOULD BE NO WAY TO OPEN THE REAR HATCH. ON TOP OF THIS, THE REAR HATCH LOCK ACTUATOR FAILS FOR THOUSANDS OF CUSTOMERS. THIS EITHER LOCKS THE HATCH IN PLACE, OR LEAVES IT UNABLE TO BE LOCKED. GM NEEDS TO DO A RECALL TO FIX THIS ISSUE. IT IS UNSAFE, AND COSTING THOUSANDS OF CUSTOMERS UPWARDS OF A $400 REPAIR JUST TO CORRECT IT AT THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547537October 10, 2013
SERVICE BRAKES
WHILE TRAVELING 35MPH I BEGAN TO BRAKE FOR A CHANGING LIGHT SIGNAL. THE INITIAL APPLICATION OF BRAKES BEGAN TO SLOW THE VEHICLE UNTIL THE BRAKE PEDAL WENT TO THE FLOOR AND A COMPLETE LOSS OF BRAKING POWER WAS EXPERIENCED. I RAPIDLY LET OFF AND RE-APPLIED PRESSURE TO THE BRAKE PEDAL WITH NO GAIN IN BRAKING. I COASTED THROUGH THE INTERSECTION ON A RED LIGHT. THERE WAS NO COLLISION. I DOWNSHIFTED AND USED THE PARKING BRAKE TO SLOW THE VEHICLE AND EVENTUALLY STOP. A BRAKE WARNING LIGHT CAME ON ONLY AFTER THE COMPLETE LOSS OF BRAKING POWER. INSPECTION OF THE BRAKE LINE REVEALED A RUPTURE TO THE FRONT RIGHT BRAKE LINE NEXT TO THE FRAME RAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547204October 8, 2013
SEAT BELTS, AIR BAGS, STRUCTURE:BODY:DOOR
THE DOOR HANDLES HAVE CUT THREE MEMBERS OF MY FAMILY BECAUSE THE METAL IS PEELING OFF OF THE PLASTIC. SEAT BELTS ARE FALLING APART AND AT LEAST 3 OF THEM DO NOT LATCH AT ALL. THIS IS VERY DANGEROUS. THERE DEFINITELY SHOULD BE A RECALL ESPECIALLY FOR THE SEAT BELTS. AIR BAG LIGHT IS CONSTANTLY ON AND THE DEALER OF COURSE WANTS TO "FIX" IT AND STATES THAT IF THERE IS A CRASH THAT IT MAY NOT WORK PROPERLY.........THIS AFTER I HAD THE TOP HALF OF THE ENGINE REBUILT DUE TO OIL CONSUMPTION PROBLEM. THEN THERE IS THE TIRE PRESSURE MONITOR WHICH APPARENTLY HAS ISSUES AFTER HAVING NEW TIRES PUT ON MY CAR. NOTHING BUT PROBLEMS WITH THIS HUNK OF JUNK. WILL NEVER BUY ANOTHER CHEVY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10547235October 8, 2013
SERVICE BRAKES
ALL BRAKE LINES AND FUEL LINE RUSTED ,WAS NOT DRIVING FAST ,DEALER TOLD ME IT WOULD COST 3500. HAVE TO TAKE TRANS OUT ,I THINK GM SHOULD HELP PAY FOR THIS THEY HAVE 3 OTHER TAHOES AND SUBURBANS THERE WITH THE SAME PROBLEM ,TOO BAD THEY GOT BAILED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546925October 6, 2013
SERVICE BRAKES
I WAS DRIVING ON THE ROAD COMING UP TO A STOP SIGN GETTING READY TO ENTER ON TO THE FREEWAY. MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND I COULD NOT STOP. I HAD TO USE THE PARKING BRAKE TO AVOID HITTING THE CARS IN FRONT OF ME. NO EASY TASK AT 45MPH. I VEERED AROUND THE CARS AND WENT OFF OF THE ROAD. AFTER LOOKING, MY SUBURBAN I FOUND THAT 2 BRAKE LINES HAD BLOWN OUT AND WERE SEVERELY RUSTED. THE AREA THAT THEY RUSTED WAS DIRECTLY BELOW THE DRIVERS AREA. I LOOKED AT THE REST OF THE BRAKE SYSTEM AND ALL OF THE LINES ARE SEVERELY RUSTED. IN 28 YEARS OF DRIVING I HAVE NEVER HAD A BRAKE LINE GO OUT ON ME. I'VE OWNED SOME CARS WITH UPWARDS OF 250,000 MILES TOO. MY 03 SUBURBAN HAS 75,000 MILES ON IT. THIS IS RIDICULOUS. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED OR KILLED SOMEONE. I HAVE BEEN RESEARCHING THIS ONLINE AND SEE THAT THERE IS COMPLAINT AFTER COMPLAINT OF THIS PROBLEM. WHEN IS THE NHTSA GOING TO ACT ON THIS? GM SHOULD BE RECALLING THESE VEHICLES AND FIXING THEM. THESE ARE FAMILY VEHICLES THAT CAN CARRY AS MANY AS 8 OR 9 PEOPLE. THIS IS A TRAGEDY WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546838October 5, 2013
SERVICE BRAKES
PEDAL WENT TO THE FLOOR WITHOUT VEHICLE STOPPING. HAD TO USE EMERGENCY BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546591October 3, 2013
STRUCTURE
OUR 2008 SUBURBAN DASH HAS STARTING CRACKING UPON FURTHER REVIEW EXACTLY WHERE MANY OTHERS ARE HAVING THE ISSUES. MY CONCERN IS THAT ONE AREA IS AROUND THE AIR BAGS AND AS IT CONTINUES TO DETERIORATE THERE MAY BE ISSUES WITH SAFETY DEVICE. BASED ON WHAT I HAVE SEEN ACROSS WEB IS THAT IT IS A MALFUNCTION OF THE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546485October 2, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE APPLIED THE BRAKES AT AN INTERSECTION BUT THE VEHICLE DID NOT STOP AND CRASHED INTO A CURB. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT ALL OF THE BRAKE LINES AND THE FRONT CALIPERS WOULD NEED TO BE REPLACED DUE TO SEVERE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10546212September 30, 2013
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE EXITING THE DRIVEWAY, THE CONTACT HEARD A LOUD SHATTERING SOUND AND NOTICED THAT THE REAR WINDOW WAS SHATTERED WITHOUT IMPACT TO THE WINDOW. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ..UPDATED 12-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546023September 28, 2013
SERVICE BRAKES
BRAKE FAIL WITH NO PRESSURE WHEN BRAKE PEDAL WAS PUSHED AND NO WARNING LIGHTS, WE WERE GOING ABOUT 65 MPH AND HAD TO STOP FOR TRAFFIC. HAD TO PULL OFF ROADWAY ON TO GRASS AREA TO AVOID HITTING OTHER CARS. LUCKY NO ONE WAS KILL. UPON INSPECTION, THE DRIVER SIDE BRAKE LINE WAS CORRODED, IT WAS DIRECTLY UNDER THE DRIVER SEAT AREA. THIS IS THE FIRST TIME IN MY LIFE THAT BRAKE LINE EVER FAIL DUE TO CORROSION. WE IN NORTH EAST OF THE COUNTRY BY THE SHORE AREA ARE SUBJECT TO SALT DURING WINTER AND MANUFACTURE SHOULD TAKE THIS INTO CONSIDERATION FOR SAFETY OF PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545743September 27, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFT GATE WILL NOT OPEN. DANGER OF ACCIDENT AND NOT BEING ABLE TO ESCAPE FROM THE REAR OF THE VEHICLE AND CANNOT MANUALLY OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545601September 26, 2013
SERVICE BRAKES
THE METAL BRAKE LINES APPARENTLY HAVE RUSTED TO THE POINT OF TOTAL FAILURE. ONE METAL LINE BLEW OUT AS WE DROVE DOWN AN INCLINE I HAD TO USE THE PARKING BRAKE TO STOP. THEN TO A REPAIR SHOP AS WE WERE OUT OF TOWN. THE SHOP REPLACED THE LINE THAT BLEW OUT AND POINTED OUT THAT ALL OF THE OTHER METAL LINES WERE ABOUT TO HAVE THE SAME RUST FATIGUE FAILURE. THIS VEHICLE HAS BEEN REGISTERED IN VIRGINIA ALL OF ITS HISTORY. ON LINE I HAVE BEEN ABLE TO PURCHACE STAINLESS STEEL BRAKE METAL LINES PRE BENT. IT WOULD SEEM TO ANY ONE THAT IF YOU CAN NOT STOP A VEHICLE DUE TO A COMMON SYSTOM FAILURE THAT COULD AN ACCIDENT OR DEATH IT MUST BE A SAFETY RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545277September 25, 2013
SERVICE BRAKES
WHILE DRIVING MY 2003 SUBURBAN I WAS APPROACHING A STOP SIGN AND ATTEMPTED TO BRAKE. THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO BRAKING ACTION. AS THE TRUCK CONTINUED THROUGH THE STOP SIGN (THANK GOODNESS NO OTHER CAR WAS CROSSING) I ATTEMPTED TO ENGAGE THE EMERGENCY BREAK WHICH FAILED TO SLOW DOWN OR STOP AS WELL. I THEN INTENTIONALLY TURNED TO TRUCK OVER A CURB INTO A GRASSY AREA AS TO STOP THE VEHICLE PRIOR TO ROLLING DOWN THE HILL INTO HIGHWAY TRAFFIC. UPON EXAMINING UNDER THE TRUCK I DISCOVERED AN AREA UNDER A CLAMP LEAKING BRAKE FLUID. IT APPEARS THAT IT HAD CORRODED THROUGH. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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