Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10555410December 10, 2013
SERVICE BRAKES
BRAKES FAILED WHEN COMING TO A STOP AFTER LEAVING A GAS STATION. BRAKE FLUID LEAKING DOWN FRAME RAIL NEXT TO ABS BOOSTER BY THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555274December 9, 2013
ELECTRICAL SYSTEM
BATTERY DRAINS REGULARLY REQUIRING JUMP START. VEHICLE WILL BE FINE FOR A PERIOD TIME (DAYS/WEEKS) AND THEN BE DEAD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555278December 9, 2013
SERVICE BRAKES
I WAS APPROACHING A 4-WAY STOP SIGN IN PHILADELPHIA WHEN I NOTICED THE BRAKE PEDAL SINKING TO THE FLOOR. I HAD BEEN USING THIS VEHICLE DAILY AND HAD RECENTLY USED IT FOR A TRIP TO THE STORE. THERE WAS NO WARNING LIGHT OR PROBLEM WITH BRAKING OR PEDAL FEEL BEFORE THIS OCCURRED. I PUMPED THE BRAKE PEDAL TO TRY TO COME TO A STOP. I DID NOT COME TO A COMPLETE STOP UNTIL I WAS INTO THE INTERSECTION BY USING THE PARKING BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. I WAS ABLE TO GET THE CAR TO SAFETY WHERE I NOTICED BRAKE FLUID POURING OUT FROM AN EXTREMELY RUSTED BRAKE LINE BEHIND THE LEFT REAR TIRE WHEN THE BRAKE PEDAL WAS PUSHED. FORTUNATELY, THERE WAS NO CROSS TRAFFIC OR PEDESTRIANS OR CHILDREN CROSSING THE STREET AT THE TIME. THIS HAPPENED IN A SCHOOL ZONE WHERE CHILDREN ARE ALWAYS PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555385December 9, 2013
SERVICE BRAKES
APPROACHING STOP SIGN AND BRAKE PEDAL WENT TO FLOOR. AFTER LOOKING AT LINES ,THEY ARE ALL CORRODED TERRIBLY AND I NOTICED THE NHTSA HAS AN OPEN COMPLAINT ON THIS VERY THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555025December 6, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR BRAKE FAILED TO ENGAGE WHILE DRIVING 40 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY USING THE FRONT BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE REAR BRAKE LINES WERE CORRODED AND LEAKING BRAKE FLUID. THE REAR BRAKE LINES WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555120December 6, 2013
SERVICE BRAKES
VEHICLE DOES NOT WANT TO STOP WHEN TRAVELING AT LOW SPEEDS. PARKING IS SO HARD TO DO, THAT I PARK AT LEAST 4 SPACES FROM OTHER VEHICLES WHENEVER POSSIBLE. IT FEELS LIKE THE ABS IS KICKING IN WHEN IT SHOULDN'T BE. NO ABS LIGHT COMES ON WHEN THIS OCCURS. WHEN I AM TRAVELING SLOWLY DOWNHILL, PULLING INTO PARKING SPACES, STOPPING AT RED LIGHTS/STOP SIGNS, ETC. THE BRAKES WILL NOT ENGAGE PROPERLY, IT FEELS LIKE THE PEDAL IS PUSHING BACK AT ME, THE BRAKES MAKE A STRANGE GROWLING SOUND, AND THE VEHICLE REFUSES TO STOP. I HAVE TO PUMP THE BRAKES REPEATEDLY, AND SOMETIMES IT STILL WILL NOT STOP, SOMETIMES IT WILL BRAKE VERY SUDDENLY. WHEN PICKING UP/DROPPING OFF MY KIDS AT SCHOOL, I HAVE HAD SEVERAL INCIDENTS THAT WERE MERE INCHES FROM BECOMING TRAGEDIES. I HAVE NO OTHER VEHICLE TO CARRY MY 4 CHILDREN IN, OR I WOULD STOP USING THE VEHICLE. I DO NOT FEEL SAFE IN IT. THERE IS A RECALL FOR THIS EXACT ISSUE, HOWEVER MY VIN IS NOT PART OF IT (PER CHEVY CUSTOMER SERVICE 1-800-222-1020). I HAVE HAD THE BRAKE FLUID CHECKED OFTEN, I HAVE HAD BRAKE PADS REPLACED AS WELL, IT MADE NO DIFFERENCE. IT HAS NOW BECOME A REGULAR OCCURRENCE. I AM GOING TO SEE IF ANY SHOP NEARBY HAS DEALT WITH THIS BEFORE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554323December 2, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE IDLING AT A STOP SIGN, THE SPEEDOMETER PROVIDED AN ERRONEOUS READING OF 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554357December 2, 2013
STRUCTURE:BODY
THE REAR WINDOW LIFT HINGE ATTACHED TO THE GLASS TO THE TAILGATE IS DEFECTIVE. AFTER RESEARCHING THIS HINGE ONLINE, I LOCATED SEVERAL WITH THE SAME PROBLEM. THIS COULD CAUSE SEVERAL PROBLEMS IF THE GLASS WERE TO SEPARATE DURING TRAVEL AND SHOULD BE A HUGE SAFETY CONCERN FOR CHEVROLET. THE ESTIMATED REPAIR COST IS $1,300.00 FOR A DEFECTIVE PART THAT WILL JUST RE-OCCUR WITH IN A FEW YEARS AS SOME OF THE COMPLAINANTS OBSERVED ONLINE BY NEW OWNERS OF 2 YEARS. THIS PART IS DEFECTIVE AND NOT DUE TO NORMAL WEAR AND TARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554422December 2, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
ALL 4 AUTOMATIC DOOR LOCKING ACTUATORS DO NOT WORK. THE ACTUATORS DO NOT WORK WHEN THE LOCK/UNLOCK BUTTON IS PRESSED ON THE REMOTE. LOCKS DO NOT ACTUATE WHEN THE CAR IS PUT INTO PARK OR WHEN THE SPEED IS ATTAINED THAT IS SET IN THE SYSTEM SETTINGS. THE ONLY WAY TO LOCK/UNLOCK THE DOORS IS TO MANUALLY PUSH OR PULL THE DOOR LOCK. YOU CAN ALSO UNLOCK THE DRIVERS SIDE LOCK BY USING THE KEY. THIS IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554442December 2, 2013
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CAME SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE REPLACEMENT PART WAS NOT READILY AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. UPDATED 04/15/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553503November 23, 2013
SERVICE BRAKES
I TOOK MY VEHICLE IN FOR OUR STATES' REQUIRED ANNUAL VEHICLE INSPECTION. THE MECHANIC OBSERVED THAT THE BRAKE LINES WERE EXTREMELY RUSTY AND, IN HIS OWN WORDS, ON THE VERGE OF COMPLETE FAILURE. HE SHOWED ME THE LINES WHICH WERE FLAKING AND ALREADY PITTED AND CREVASED. HE NOTED THIS WAS A **VERY** DANGEROUS CONDITION AND COULD RESULT IN A "NO BRAKE CONDITION". AFTER SHOWING ME THE BRAKE LINES IN QUESTION, HE RECOMMENDED FULL BRAKE LINE REPLACEMENT. I TOOK HIS RECOMMENDATION SERIOUSLY AND I WENT HOME AND DID SOME RESEARCH ON THE INTERNET, AND MUCH TO MY SURPRISE, THE INTERNET ABOUNDED WITH OWNERS OF 1999-2003 SUBURBAN (AND OTHER CHEVY/GM MODELS) PROBLEMS ASSOCIATED WITH THE RUSTING OF BRAKE LINES. !!! I WAS APPALLED THAT SO MANY PROBLEMS HAVE BEEN DOCUMENTED AND WITH NO FORMAL RECOURSE/ACTION TAKEN BY CHEVROLET. [AS A RELATED NOTE, IN THE PRIOR ANNUAL INSPECTION FOR THIS VEHICLE, THE ABS SENSORS WERE NOTED AS RUSTED THROUGH, AND WHICH I HAD REPLACED]. WE LIVE IN VIRGINIA WHERE THE WEATHER IS MODERATE AND THERE IS NOT THAT MUCH WINTER CONDITIONS THAT REQUIRE ROAD SALTING, ETC. SO THIS IS NOT A RESULT OF THE VEHICLE LIVING IN HARSH ROAD-SALTED CONDITIONS. I ENDED UP DECIDING TO SPEND THE $$ TO REMEDIATE THIS DANGEROUS DRIVING CONDITION AND TO GET ANOTHER 10 YEARS OUT OF THE VEHICLE. I PURCHASED A STAINLESS STEEL SET OF PRE-BENT BRAKE LINES SPECIFIC TO THIS VEHICLE (SHOWS THAT THERE IS A DEMAND FOR THESE IN THE MARKET BECAUSE OF THIS CONDITION) AND HAVING THEM INSTALLED (OVER $1K TOTAL). OUCH! CHEVROLET NEEDS TO STEP UP TO THE PLATE, ADMIT CULPABILITY, AND MAKE IT RIGHT FOR VEHICLE OWNERS. COME ON CHEVY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553196November 21, 2013
WHEELS
TL* THE CONTACT OWNS A 2005 CHEVROLET K1500 SUBURBAN. THE CONTACT STATED THAT THE SPARE TIRE CARRIER ON THE VEHICLE WOULD NOT LATCH OR DETACH PROPERLY. THE VEHICLE WAS NOT INSPECTED, DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 91,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553215November 21, 2013
SERVICE BRAKES
MY HUSBAND WAS BACKING OUT OF THE DRIVEWAY, HEARD A POP AND BRAKE PEDAL WENT TO FLOOR. LUCKILY NO ONE WAS HURT. DEALER SAID FRONT TO BACK BRAKE LINE CORROSION. COST WILL BE $2000 TO FIX. WE SEE THERE IS A PENDING INVESTIGATION ON THIS AND WANT TO KNOW STATUS BECAUSE IT SEEMS LIKELY FROM RESEARCHING THIS THAT A RECALL IS POSSIBLE. CAN YOU PROVIDE A STATUS ON BRAKE LINE CORROSION INVESTIGATION AMONG 1999-2003 GM VEHICLES. NOT FAIR THAT WE HAVE TO PAY $2000 FOR BRAKE CORROSION THAT SHOULD NOT HAVE HAPPENED. PLEASE ADVISE IF POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553263November 21, 2013
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( IT NEVER HAS DIED) BUT I HAVE TO PUNCH THE ACCELERATOR TO GET THE VEHICLE TO PICK UP ITS SPEED AGAIN. WHILE I WAS IN A SCHOOL PICK UP LINE JUST COASTING ALONG AROUND 10 MPH, MY FOOT WAS NOT ON THE ACCELERATOR OR BRAKE AND THE VEHICLE MOVED FORWARD ON ITS OWN. THE ISSUES SEEM TO ALL HAPPEN AT A LOW SPEED, FROM 0-40MPH. I HAVE TAKEN THIS VEHICLE IN TO THE CHEVROLET DEALERSHIP ON SEVERAL OCCASIONS FOR THE SAME ISSUES AS I HAVE DESCRIBED ABOVE. EACH TIME THEY ARE UNABLE TO DUPLICATE THE ISSUE. MY BIGGEST AGGRAVATION IS THAT THIS VEHICLE DOES NOT DO THIS EVERY TIME I DRIVE IT, WHICH MAKES IT DIFFICULT TO BE DUPLICATED. I AM CONCERNED THAT WHEN I AM COMING TO A STOP THAT THE VEHICLE WILL NOT STOP AND REAR END ANOTHER VEHICLE. THIS ISSUE STARTED AROUND 2000 MILES AND HAS CONTINUED TO THIS DAY, CURRENTLY THIS VEHICLE HAS 7500 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552888November 19, 2013
ENGINE, STRUCTURE
LAST YEAR 2012, THE SUBURBAN WAS BLOWING SMOKE OUT TAILPIPE, LESS THAN 100K MILES, SO DEALERSHIP INSTALLED NEW VALVE COVER WITH PROPER GROMMIT FOR PCV UNDER WARRANTY. SEPT. 2013 115K MILES, ENGINE BUCKING, DASH LIGHTS ALL ON, RUNNING ON 7 CYLINDERS, CHEVY DEALERSHIP STATES #1 SPARK PLUG "CAME OUT". AND THAT OIL PRESSURE SENSOR WAS BAD, BUT STILL PRESSURE, SO NOT URGENT....NOV 19, 2013 - TRUCK NOW MAKING 'BACK FIRE' NOISES AND PRESSURE SENSOR MOVING BACK AND FORTH ACROSS 40....AFRAID WILL BREAK DOWN AGAIN. ALSO, HAVE PEELING CHROME ON INSIDE DOOR HANDLES LIKE PRIOR COMPLAINT, THAT IS CUTTING HANDS/FINGERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552794November 18, 2013
TIRES
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN EQUIPPED WITH FEDERAL COURGIA M/T 33 TIRES (N/A), SIZE:12.50/R20. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TREAD BECAME SEPARATED FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A TIRE SHOP WHERE THE TECHNICIAN REPLACED ALL FOUR TIRES. THE CONTACT EMAILED THE MANUFACTURER BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE OF THE TIRE WAS 7,800. THE VEHICLE FAILURE MILEAGE WAS 139,000. THE DOT NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552504November 15, 2013
SERVICE BRAKES
I WAS DRIVING AT LOW SPEED WHEN I PRESSED MY FOOT ON THE BRAKE AND IT WENT COMPLETELY TO THE FLOOR. LOOKED UNDER THE VEHICLE AND THE BRAKELINE HAD RUSTED THROUGH THE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552083November 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THE AIR BAG SENSOR WAS REPLACED HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED AND MANUFACTURER WAS NOT MADE AWARD OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552006November 12, 2013
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
AIR BAG LIGHT, DOOR LOCKS, TRACTION CONTROL, RADIO, AND MANY OTHER ELECTRICAL COMPONENTS FLICKER ON AND OFF. ENGINE VIBRATES AND THEN DIES. WILL NOT START BACK UP UNTIL SOME PERIOD OF TIME GOES BY. ALWAYS DIFF AND HAPPENS IN ALL TEMPS AND DRIVING CONDITIONS. WHEN IN GARAGE ALL NIGHT WILL NOT START IN THE AM. VERY INTERMITTENT. WE HAVE BEEN STRANDED WITH KIDS 5 TIMES AND HAVE ONLY OWNED THIS VEHICLE FOR 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551845November 11, 2013
SERVICE BRAKES
DRIVING AT 60 MPH AND APPLIED BRAKES HARD TO AVOID HITTING DEER THAT CAME ON TO ROAD. VEHICLE BEGAN TO SLOW THEN SUDDENLY LOST NEARLY ALL BRAKING POWER AS PEDDLE WENT TO FLOOR . WENT WELL PAST AN UNCONTROLLED INTERSECTION THAT WAS THANKFULLY EMPTY OF TRAFFIC. SUBSEQUENT INSPECTION REVEALED TWO BURST BRAKE LINES WHERE 4 LINES ARE GROUPED ON FRAME NEAR BACK OF FRONT DRIVER DOOR. SEVERE RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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