Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10560188January 16, 2014
SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AND THE BRAKE PEDAL WENT TO THE FLOOR WHEN I TRIED TO APPLY THE BRAKES. I HAD TO REPEATEDLY PUMP THE BRAKES TO GET THE SUBURBAN TO STOP. I AM LUCKY THAT I WAS NOT PULLING THE BOAT WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560239January 16, 2014
AIR BAGS, STRUCTURE
2009 CHEVROLET SUBURBAN LTZ CRACKED DASHBOARD WITHOUT BEING INVOLVED IN AN ACCIDENT. CRACKS STARTED APPEARING OVER DRIVER'S SIDE AREA ABOVE AIRBAGS. VERY CONCERNING IF INVOLVED IN AN ACCIDENT AND AIRBAGS DEPLOYING AND SHARDS OF PLASTIC BECOMING FLYING PROJECTILES AND AN OBVIOUS PROBLEM GM IS FULLY AWARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560286January 16, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STAYED AT SPEED I WAS DRIVING WHEN I STOPPED THE CAR. WHEN I RESTARTED THE CAR IT DID NOT RETURN TO ZERO BUT STARTED AT LAST SPEED I WAS DRIVING, THEN INCREASE FROM THERE. SPEEDOMETER FINALLY STAYED AT 100 MPH, IT DID NOT RETURN TO ZERO AND I WAS UNABLE TO DETERMINE SPEED OF CAR WHEN DRIVING. RPM ALSO MALFUNCTION, IT STAYED AT 1.5 WHEN DRIVING AND DIDN'T VARY WHEN I INCREASED OR DECREASED MY SPEED. HAD TO HAVE IT REPLACED AS I COULD NOT DETERMINE SPEED I WAS DRIVING. NO OFFICIAL RECALL, ONLY A CLASS ACTION SUIT. MY MAKE/MODEL/YEAR WAS PART OF THE CARS AFFECTED IN THE SUIT, ONLY I DIDN'T QUALIFY FOR REIMBURSEMENT OF REPAIR BECAUSE THE PROBLEM OCCURRED OUTSIDE OF THE 7 YEAR 80,000 MILE PARAMETER GM SET UP FOR REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558901January 7, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, STRUCTURE, ENGINE
2007 CHEVY SUBURBAN WITH 5.3 AFM ENGINE. DRIVING DOWN FREEWAY AND TRACTION CONTROL, STABILINK AND ENGINE LIGHT COME ON. MISFIRING REAL BAD. AFTER GETTING IT TO SHOP THEY STATED NO COMPRESSION IN 2 CYLINDERS. WHEN TOLD SERVICE MANAGER HE STATED WHAT PROBLEM WAS RIGHT AWAY. THEN CONFIRMED IT. KNEW RIGHT AWAY BECAUSE IT IS COMMON PROBLEM. STATED PROBLEM DROPPED LIFTERS WHICH DAMAGED CAMSHAFT STEMMING FROM AFM SYSTEM. WOULD HAVE TO PAY TO TEAR DOWN ENGINE TO BE EXACT BUT WILL NEED A MOTOR EITHER WAY. THIS HAS BEEN A COMMON PROBLEM WITH THE OIL CONSUMPTION PROBLEM WITH THIS MOTOR. I HAD BEEN EXPERIENCING OIL CONSUMPTION FOR A LONG TIME. I WOULD BURN A QUART OF OIL DRIVING 1000 MILES ON LONG TRIPS. EVERY WEEK I'M A 1/4-1/2 QUART LOW. CHEVY SAYS THIS IS NORMAL AND DENIES THERE IS A PROBLEM BUT THIS IS FAR FROM NORMAL. THIS ALSO STEMS FROM AFM SYSTEM. AN 07 CHEVY SUBURBAN THAT HAS BEEN MAINTAINED SHOULD LAST MORE THAN 170,000 MILES AND CHEVY SHOULD STAND BY THEIR PRODUCT OF A KNOWN ISSUE. THERE HAVE BEEN FIXES BY CHEVY BUT NONE SEEM TO WORK. I NEVER FORMALLY FILED A COMPLAINT WITH CHEVY OR DID OIL CONSUMPTION TEST( BUT THEY WOULDN'T HAVE IT IF THERE WASN'T A PROBLEM. I HAVE JUST FOLLOWED ISSUE ONLINE WAITING FOR A FIX. BUT , MOTOR DIED FIRST. ALSO VEHICLE HAS A CRACKED DASH WHICH HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE WHICH CHEVY HAS SINCE REINFORCED THE PLACES IT CRACKS INDICATING THERE WAS A FLAW IN DESIGN BUT CHEVY REFUSES TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558558January 5, 2014
SERVICE BRAKES
WHILE DRIVING THE VEHICLE, THE BRAKE LINES ALONG THE FRAME RAIL UNDER THE DRIVER'S SIDE OF THE VEHICLE FAILED. THE LINES BURST AND A LOSS OF FLUID CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. DUE TO THE BRAKE FAILURE IT TOOK A CONSIDERABLE DISTANCE TO GET THE TRUCK STOPPED PROBABLY DUE TO A LOSS OF BRAKE PRESSURE. I WAS DRIVING IN A RESIDENTIAL AREA AND LUCKILY WAS ABLE TO GET THE VEHICLE STOPPED BEFORE BEING INVOLVED IN A CRASH OR HITTING A PEDESTRIAN. THE VEHICLE WAS REPAIRED AT A LOCAL GM DEALERSHIP AT A COST OF APPROXIMATELY $4000. THAT'S RIGHT FOUR THOUSAND DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558401January 3, 2014
SERVICE BRAKES
THE BRAKE LINE UNDER THE DRIVER'S DOOR RUPTURED AND CAUSED A COMPLETE BRAKE FAILURE. ALL THE BRAKE LINES ARE SEVERELY RUSTED, COMPROMISED, AND ALL MUST BE REPLACED. FORTUNATELY THE FAILURE HAPPENED IN PARKING LOT AND MY SON WAS ABLE TO GET THE CAR HOME WITHOUT HAVING AN ACCIDENT BUT THAT WAS MERELY FORTUITOUS. THERE IS ABSOLUTELY NO REASON THAT PERMANENT BRAKE LINES SHOULD FAIL. THE TRUCK IS USED VERY INFREQUENTLY AND IS WELL MAINTAINED. HAD I OR A MEMBER OF MY FAMILY BEEN DRIVING ON THE INTERSTATE SOMEONE MOST LIKELY WOULD HAVE BEEN SEVERELY INJURED OR KILLED. I AM 60 YEARS OLD AND HAVE OWNED CARS SINCE I WAS 17 AND I HAVE NEVER EXPERIENCED A BRAKE HARD LINE RUPTURE. WITH THE NON-CORROSIVE METALS AVAILABLE FOR BRAKE TUBING IT IS INEXCUSABLE FROM A SAFETY PERSPECTIVE. THE GOVERNMENT NEEDS TO TAKE ACTION AGAINST GM TO PREVENT CLEARLY FORESEEABLE INJURIES AND DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558181January 2, 2014
FUEL/PROPULSION SYSTEM
I NOTICED A GASOLINE LEAK IN MY DRIVEWAY COMING FROM UNDER FROM UNDER THE 2005 SUBURBAN. THE LEAK WAS ALMOST IN THE CENTER OF THE VEHICLE. I DROVE THE VEHICLE TO THE DEALERSHIP TO GET THE GASOLINE LEAK REPAIRED. I WAS BILLED $2,230 TO REPAIR THE GASOLINE LEAK. I WAS GIVEN THE FOLLOWING DESCRIPTION ON THE INVOICE. "TESTED FOR FUEL LEAK FOUND SENDING UNIT & ALL FUEL LINES LEAKING ...". I WAS TOLD THAT THE ENTIRE FUEL LINE SYSTEM HAD TO BE REPLACED DUE TO CORROSION ON THE UNDERSIDE OF THE VEHICLE. I GOOGLED THE CORROSION PROBLEM FOR CHEVROLET SUBURBAN'S AND READ SEVERAL INSTANCES OF BRAKES FAILING ON GM VEHICLES DUE TO CORROSION. THE BRAKE FAILURES THAT I READ ABOUT WERE THE RESULT OF CORRODED BRAKE LINES. TO ME THE CORROSION PROBLEM IS A VERY SERIOUS SAFETY ISSUE, ESPECIALLY WHEN YOU COMBINE THE FUEL LINES AND BRAKE LINES INTO THE PROBLEM. I ASKED THE SERVICE TECH ABOUT HOW LONG THE NEW FUEL LINES WOULD LAST. HE TOLD ME ABOUT SIX OR SEVEN YEARS. I ASKED IF THEY USED STAINLESS STEEL FUEL LINES, AND WAS TOLD "NO". SINCE THIS APPEARS TO BE A DESIGN FLAW, I FEEL THAT GENERAL MOTORS SHOULD PUT OUT A NOTICE TO THEIR CUSTOMERS, OR AT THE VERY LEAST HELP WITH THE COST OF THE REPAIRS. HOW CAN I LET MY FAMILY, OR ANYONE ELSE, RIDE IN MY 2005 SUBURBAN WITH ONLY 125,000 MILES AND A CORROSION PROBLEM? WHILE DRIVING ALL I WOULD BE THINKING ABOUT IS THAT THE BRAKES COULD FAIL AT ANY MOMENT, OR SOMETHING WOULD FALL OFF THE VEHICLE DUE TO THE CORROSION PROBLEM. IT'S TIME FOR GENERAL MOTORS TO STEP UP AND TAKE RESPONSIBILITY FOR THE CORROSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558247January 2, 2014
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR AND CAR WOULD NOT STOP. HAD TO USE THE PARKING BREAK AND RUN INTO THE CURB TO STOP. FOUND THERE WAS NO FLUID SO FILLED THE MASTER CYLINDER AND PUMPED BRAKES. FLUID WAS RUNNING OUT OF THE LINE JUST UNDER THE DRIVER'S DOOR. I INSPECTED ALL THE BRAKE LINES AND FOUND THEM SEVERELY CORRODED AND WILL NOW REPLACE THEM ALL. THE LAST TIME I HAD TO CHANGE A STEEL BRAKE LINE WAS ON A 1952 BUICK, BUT THAT WAS IN 1984, WHEN THE CAR WAS 32 YEARS OLD. THERE SHOULD BE EITHER A RECALL OR AT LEAST A NOTICE FROM CHEVROLET THAT THIS COULD HAPPEN. I COULD HAVE EASILY WRECKED MY TRUCK AND/OR KILLED A PEDESTRIAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557926December 31, 2013
STRUCTURE:BODY
BEGAN TO NOTICE A MOLD/MILDEW SMELL IN VEHICLE BOTH IN THE CABIN AND WHEN A/C ON. VEHICLE WAS TAKEN TO GM SERVICE DEALERS TO LOCATE PROBLEM. UNABLE TO LOCATE LEAK AT FIRST INSPECTION. ANOTHER GM DEALERSHIP ACKNOWLEDGED HEAVY MOLD SMELL IN VEHICLE UPON ENTERING, HOWEVER UNABLE TO LOCATE. CONSUMER BEGAN TO SEARCH FOR LEAK AND FOUND WATER HAD ACCUMULATED UNDER FLOORBOARD OF DRIVER'S SIDE. CARPET/PADDING SOAKED AND VERY STRONG MOLD ODOR UPON LIFTING OF CARPET. DEALER STILL HAS VEHICLE AS OF 12/30 AND NO LEAK CAN BE FOUND. MANUFACTURER NOTIFIED THAT SERVICE IS UNABLE TO LOCATE AND REPAIR. ADDITIONALLY, CONSUMER PROVIDED WITH A 2009 CHEVY SUBURBAN TO DRIVE AS LOANER VEHICLE. FOUND THAT THE LOANER ALSO EXHIBITED THE SAME LEAK UNDER DRIVER SIDE FLOORBOARD. DEALER WAS NOTIFIED IMMEDIATELY AND TO INVESTIGATE THAT VEHICLE LEAK AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557900December 30, 2013
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
BACKING TO HOOK UP TO TRAILER, BRAKES FAILED NO PRIOR WARNING (LIGHT). ALL BRAKE LINES NEED REPLACED AS WELL AS FUEL LINES BEGINNING TO LEAK AND WILL SOON NEED REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557424December 27, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CONTACT STATED THAT EVERY ELECTRICAL COMPONENT FAILED IN DUE TO POOR GROUNDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557419December 27, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY SPECIFIC VEHICLE IS A 2006 SUBURBAN Z71 4-WHEEL DRIVE, 1/2-TON SUV. ON MANY TAHOES, SUBURBANS AND OTHER GENERAL MOTORS SUV-TYPE VEHICLES, THE LIFT GATE ASSEMBLY CAN BECOME STUCK IN THE LOCKED POSITION OR IN THE UNLOCKED (UNSECURED) POSITION ANY TIME THE BATTERY HAS NO VOLTAGE. IN THE CASE OF IT BEING LOCKED, THE LIFT GATE HAS NO MANUAL MEANS OF BEING OPENED - NO KEY INSERTION LOCATION WHATSOEVER. (THIS APPLIES ALSO TO THE LIFT-GATE GLASS.) THIS IS INDEED A VERY DANGEROUS SITUATION AND SHOULD HAVE BEEN RESOLVED MANY YEARS AGO. THIS COULD OCCUR IN A CRASH AS WELL AS ANY TIME THE BATTERY IS OLD OR HAS OTHERWISE LOST ITS CHARGE. ELDERLY FOLKS SHOULD NOT BE EXPECTED TO CLIMB OVER THE REAR SEATS TO RETRIEVE THINGS STORED 'IN THE BACK,' BUT EVEN IF THEY COULD GET BACK THERE, THERE IS NO INSIDE MANUAL OPENER MECHANISM TO OPEN THE REAR LIFT GLASS OR LIFT GATE. THERE ARE TIMES WHEN AN INFIRM PERSON MIGHT VERY WELL HAVE PLACED BABIES (OR PETS) IN THAT REAR COMPARTMENT AND IF IT IS NOT ABLE TO BE OPENED, AN EXTREME HAZARD COULD OCCUR. FURTHERMORE, REPLACEMENT OF BRAKE LAMPS, PARKING LAMPS, AND SIGNAL LAMPS FOR THE REAR ARE ALL IMPOSSIBLE WITHOUT BEING ABLE TO OPEN THE REAR LIFT-GATE. SIMPLY PUT, THERE SHOULD BE A MANUAL METHOD FOR OPENING THE LIFT GLASS AND THE LIFT GATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557468December 27, 2013
SERVICE BRAKES
CATASTROPHIC BRAKE FAILURE, WITHOUT ANY WARNING , CAUSED BY COMPLETE CORROSION OF ENTIRE BRAKE LINE! RAN CAR OFF ROAD TO AVOID CARS AT STOP. EMERGENCY BRAKE ALSO FAILED DUE TO CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557211December 25, 2013
SERVICE BRAKES
I WAS DRIVING HOME, AND THE BRAKES WERE VERY SPONGY, THEN THE NEXT MORNING I WENT TO GO OUT ON ERRANDS AND THE BRAKES STOPPED WORKING, I HAD TO DRIVE ON THE SHOULDER TILL I CAME TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557165December 24, 2013
SERVICE BRAKES
REAR BRAKE LINE CORROSION AND LOW BRAKE FLUID. CHEVROLET DEALER REPLACED REAR BRAKE LINES. LOST BRAKE PRESSURE ON DECEMBER 23, 2003 AND TOWED VEHICLE TO CHEVROLET DEALERSHIP. DEALERSHIP DIAGNOSED PROBLEM AS FRONT BRAKE LINE CORROSION AND RECOMMENDED REPLACING BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557192December 24, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
EVER SINCE WE PURCHASED THIS HUGE PILE OF JUNK, IT HAS BEEN EVERY PROBLEM TO CHANGING FUEL PUMP SEVERAL TIMES, CATALYTIC CONVERTERS,BATTERIES,MAJOR ELECTRICAL PROBLEMS, EVERY GAUGE IN THE VEHICLE IS OFF FROM GAS GAUGE TO SPEEDOMETER TO COOLANT! THERE IS NOT ANYTHING THAT IS NOT WRONG WITH IT. AFTER THOUSANDS OF DOLLARS AND SO MANY TIMES OF BEING STRANDED ON THE SIDE OF THE ROAD WITH 4 LITTLE KIDS IN THE DEAD OF WINTER WITH NO HEAT. I WOULD LIKE A LIFETIME WARRANTY FROM CHEVROLET TO COVER ANY EXPENSE INCURRED WHILE OWNING SUCH A PIECE OF CRAP AND FOR THE HUMILIATION I HAVE INCURRED BY BEING SEEN IN A CHEVY BECAUSE THEY ARE JUNK!!!!!OR WOULD LIKE BOOK VALUE OF VEHICLE SO I CAN GO BUY A FORD BECAUSE THEY RUN FOR 250,000 MILES PLUS!!! NOT 125,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556656December 19, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT A MOLD AND MILDEW ODOR WAS BEING EMITTED FROM THE HEATING AND COOLING VENTS. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555971December 13, 2013
SERVICE BRAKES
WHILE DRIVING BRAKE LINE RUPTURED DUE TO EXCESSIVE RUST , VEHICLE TOWED ALL BRAKE LINE RUSTED AND REPLACED ESPECIALLY AT SECURE POINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555677December 11, 2013
POWER TRAIN
WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER RIDE AT END AND THROWING YOU FORWARD. OR LIKE SOMEONE HIT YOU WITH A BASEBALL BAT. DEALER UNABLE TO FIX PROBLEM TO THE DEALER AND THEY TRIED TO REPROGRAM THE TRANSMISSION IT DID NOT WORK. STILL HAVING ISSUES AND SUBARU OF AMERICA TOLD ME, THAT THEY HAVE MANY TECHNICAL ISSUES WITH THE POWER TRAIN AND NOT SURE WHICH ISSUE THIS APPLIED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555679December 11, 2013
POWER TRAIN
WHEN THE CAR IS COLD AND WENT ON THE FREEWAY AND AFTER ABOUT 20 TO 30 MINUTES OF DRIVING WHEN EXITING THE FREEWAY, THE TRANSMISSION, MAKES A CLUNK SOUND AND DOWNSHIFTS AND JERKS THE WHOLE CAR AND IT FEELS LIKE YOU ARE GOING THROUGH THE WINDSHIELD AND CAUSES WHIPLASH LIKE EFFECTS. LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. TOOK CAR IN TO SUBARU DEALER THEY TRIED REPROGRAMMING BUT IT DID NOT WORK. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND SUBARU DOES NOT HAVE ANY ANSWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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