Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10748221August 12, 2015
ENGINE
THE TRUCK USES A QUART OF OIL EVERY 1000-1500 MILES. THIS IS NOT GOOD FOR THE ENVIORNMENT OR MY WALLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747829August 11, 2015
SERVICE BRAKES
WHILE ATTEMPTING TO STOP THE BRAKE PEDAL WENT TO THE FLOOR I HAD DRIVE TO THE SHOULDER OF THE ROAD TO KEEP FROM HITTING THE CAR AHEAD OF ME. THE RIGHT FRONT STEEL HYDRAULIC BRAKE LINE FAILED DUE TO RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747951August 11, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING ON HIGHWAY AT 75MPH BATTERY, SECURITY AND LOW FUEL POPPED ON INTO MESSAGE CENTER. GAS GAUGE, VOLT METER, AND TEMPERATURE GAUGE QUIT WORKING, HAD TO PULL OFF THE SIDE OF THE HIGHWAY BECAUSE OF IT ALMOST GOT HIT. I KNOW NUMEROUS PEOPLE WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747658August 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO ACCELERATE, THE ENGINE SUDDENLY ACCELERATED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747691August 10, 2015
SERVICE BRAKES
THE ABS ACTIVATE WITHOUT REASON WHEN I SLOW TO A STOP. THE PROBLEM BEGAN INFREQUENTLY AND I ATTRIBUTED IT TO POSSIBLE SLIPPERY SURFACE CONDITIONS. OVER THE PAST YEAR THE PROBLEM HAS GOTTEN MUCH WORSE AND HAPPENS FREQUENTLY NOW. RESEARCH INDICATES THAT THIS IS A KNOWN PROBLEM AND THE SUBJECT OF A RECALL FOR "SNOW" STATES - LIKE DC AND MARYLAND WHICH ARE JUST ACROSS THE POTOMAC RIVER FROM WHERE I LIVE AND USE MY SUBURBAN. THIS IS THE SECOND SERIOUS BRAKE ISSUE WITH THIS VEHICLE. ALL THREE BRAKE LINES HAVE BEEN REPLACED OVER AN APPROXIMATE 18 MONTH PERIOD TWO YEARS AGO AS A RESULT OF SUDDEN BRAKE FAILURE CAUSED BY CORRODED BRAKE LINES. THIS IS ALSO A WELL KNOWN PROBLEM (THOUGH NOT ONE I WAS AWARE OF WHEN MY BRAKES FAILED AND WERE REPAIRED). MY RESEARCH INDICATES THAT MANY OWNERS HAVE SUFFERED FROM THESE PROBLEMS. THE NHTSA SHOULD FURTHER INVESTIGATE THESE PROBLEMS AND EXPAND/INITIATE RECALLS FOR THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747322August 9, 2015
SERVICE BRAKES
THE FIRST ISSUE I HAD WAS WHILE ON VACATION IN 2012 - I WAS DRIVING APPROX. 25 MPH AND STEPPED ON THE BRAKE TO STOP AT A TRAFFIC SIGNAL. THE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON, AND THE VEHICLE LOST WHAT I ESTIMATE TO BE 80% OF STOPPING POWER. THIS ISSUE OCCURRED INTERMITTENTLY FOR THE NEXT FEW MONTHS, ALWAYS AT LOW SPEEDS, WITH A REPAIR SHOP BEING UNABLE TO LOCATE THE PROBLEM. AFTER SEVERAL CLOSE CALLS, IT WAS EVENTUALLY TRACED TO A CORRODED BRAKE LINE IN THE FRONT DRIVER AREA OF THE VEHICLE ONLY AFTER THE LINE RUPTURED COMPLETELY AND I MISSED GOING THROUGH THE FENCE SEPARATING MY YARD FROM THE NEIGHBORS BY JUST INCHES. THAT LINE WAS REPLACED, BUT WITH A USED PART BECAUSE THE LOCAL DEALER REFUSED TO SELL AN EXACT FIT BRAKE LINE AND THE MECHANIC WAS UNABLE TO DUPLICATE THE ORIGINAL PART BY HAND. THE BRAKE FLUID WAS ALWAYS WITHIN THE ACCEPTABLE RANGE, AND THE BRAKE WARNING LIGHT CAME ON ONLY WHILE THE BRAKES WERE ACTIVELY FAILING. IT WOULD TURN OFF AS SOON AS I TOOK MY FOOT OFF OF THE BRAKE. FAST FORWARD TO AUGUST 2015 - I'M COMING TO A STOP IN A DRIVEWAY, AND THE PEDAL SUDDENLY SINKS COMPLETELY TO THE FLOOR, THE BRAKE LIGHT COMES ON, AND THE VEHICLE DOES NOT STOP. THE VEHICLE STOPPED AFTER STEPPING ON THE EMERGENCY BRAKE, AND I CHECKED THE BRAKE FLUID. IT WAS FULL. THE PROBLEM THIS TIME WAS TRACED TO A METAL BRAKE LINE IN THE DRIVERS SIDE REAR SECTION OF THE VEHICLE. THIS LINE IS ALSO HEAVILY CORRODED AND WILL NEED TO BE REPLACED. IT WAS NOTED THAT THE FRAME OF THE VEHICLE HAS VERY LITTLE TO NO RUST AND THERE IS NO RUST TO BE FOUND ON THE BODY OR THE REST OF THE VEHICLE. HOWEVER, THERE ARE MULTIPLE PLACES WHERE ALL OF THE METAL BRAKE LINES RUNNING THROUGH CERTAIN AREAS ARE HEAVILY CORRODED. IT HAS BEEN DETERMINED THAT ALL OF THE BRAKE LINES IN THIS VEHICLE WILL HAVE TO BE REPLACED IN THE FUTURE TO MAKE IT SAFE TO DRIVE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747165August 8, 2015
SERVICE BRAKES
I APPLIED THE BRAKES AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOOR...I PUMPED THEM AND WAS ABLE TO STOP TO AVOID COLLISION...I INSPECTED THE TRUCK AND SAW BRAKE FLUID COMING FROM UNDER THE VEHICLE ABOVE THE FUEL TANK...I'VE SEEN NUMEROUS REPORTS ABOUT THIS ISSUE....THE CHEAPEST ESTIMATE WAS 600.00 DOLLARS TO FIX...I WILL ATTEMPT TO REPAIR MYSELF IF IT'S NOT TO DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746650August 6, 2015
SERVICE BRAKES
DRIVING DOWN L STREET IN OMAHA, NEBRASKA APPROACHING 96TH STREET. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND VEHICLE WOULD NOT STOP. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD JUST BEFORE LIGHT AT 96TH ST ON A SLIGHT HILL WHICH ASSISTED VEHICLE STOPPING. THE BRAKE MASTER CYLINDER WAS LOW. THE CAR WAS TOWED TO YECK'S AUTO IN BELLEVUE, NE. HAD I BEEN FOLLOWING OTHER VEHICLES CLOSELY OR APPROACHED A QUICK CHANGING YELLOW LIGHT THE VEHICLE WOULD NOT HAVE STOPPED. YECK'S AUTO HAS SINCE DETERMINED THE BRAKE LINES FAILED. AFTER INTERNET INVESTIGATION YIELDS THAT GM HAS KNOWN ABOUT THIS DEFECT. NO WARNING LIGHTS, NO INDICATION OF A PROBLEM. THIS VEHICLE NEEDS TO BE RECALLED. THE VEHICLE HAS BEEN SERVICED AT BEARDMORE CHEVROLET IN BELLEVUE, NE AT PRESCRIBED INTERVALS SINCE DAY 1. GM SAYING THIS IS NORMAL IS FRANKLY UNACCEPTABLE. HOW MANY PEOPLE HAVE NOT BEEN AS LUCKY AS I WAS ON THIS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746552August 5, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETERIORATED. THE DASHBOARD WAS EXPOSING CRACKS ABOVE THE FRONT PASSENGER SIDE NEAR THE AIR BAG AND ON THE DRIVERS SIDE. IN ADDITION, THE GLARE FROM THE DASHBOARD FAILURE WAS ALSO AFFECTING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746013August 4, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A LOUD POP THAT CAME FROM THE DASHBOARD. THE CONTACT OBSERVED THAT THERE WAS A LARGE CRACK ON THE FRONT PASSENGER SIDE DASHBOARD NEAR THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746215August 4, 2015
SERVICE BRAKES
WHILE TOWING A BASS BOAT AND SLOWING TO TURN INTO A DRIVEWAY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR CAUSING ME TO DRIVE INTO AN OPEN FIELD WHILE ATTEMPTING TO PUMP BRAKES TO STOP. ONCE STOPPED I CHECKED TO FIND A LARGE LEAK IN A BRAKE LINE RUNNING ALONG DRIVERS SIDE REAR FRAME. FORTUNATELY I HAD JUST DRIVEN DOWN A STEEP CURVED HILL. ADDITIONALLY, A SECOND FAILURE OCCURRED ON 8/3/2015 WHEN DRIVING TOWARD AN INTERSECTION STOP SIGN. AGAIN THE PEDAL WENT TO THE FLOOR. CAUSING A NEAR MISS AS THE STOP SIGN WAS DRIVEN THROUGH WHEN I COULDN'T STOP. THIS TIME THE DRIVERS FRONT LINE RUPTURED. ON EXAM HALF THE LINES ARE CLEAR OF RUST AND HALF ARE ALL RUSTED OBVIOUSLY FROM DIFFERENT SUPPLIERS. THIS TIME ALL WILL BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744598July 29, 2015
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD MADE A POPPING SOUND WHILE I WAS SITTING PARKED IN THE RUNNING VEHICLE. SMALL CRACK APPEARED JUST ABOVE INSTRUMENT CLUSTER. OVER THE COURSE OF THE NEXT TWO YEARS, THIS CRACK GOT PROGRESSIVELY WORSE. AN ADDITIONAL CRACK HAS APPEARED IN THE FORWARD CORNER AROUND THE AIRBAG TOWARDS THE DRIVERS SIDE. BOTH OF THESE CRACKS ARE LARGE AND GETTING LARGER. THEY ARE IN THE SAME PLACE THAT THOUSANDS OF OTHERS HAVE EXPERIENCED CRACKS IN THESE VEHICLES. IT IS WOULD BE COME A HAZARD IN AN ACCIDENT AS THE DASH WOULD MOST CERTAINLY CRACK FURTHER SENDING SHARDS OF PLASTIC THROUGHOUT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744655July 29, 2015
VEHICLE SPEED CONTROL
OWN A 2008 SUBURBAN AND HAD EXACT PROBLEM FIVE (5) TIMES AND PAID TO REPAIR (5) TIMES. WE HAVE CALLED GM CONSISTENTLY RELATIVE TO PROBLEM AND WILL NOT ADMIT ISSUE. WE HAVE LEARNED OTHER OWNERS HAVING SIMILAR ISSUES WITH STABILLITRAK SENSORS. THE VEHICLE IMMEDIATELY DROPS SPEED TO 20 MILES AN HOUR DURING DRIVING. MY UNDERSTANDING, THE VEHICLE RECEIVES SENOR READING RELATIVE TO STERRING AND STABILITY (POTENTIAL FOR VEHICLE TO SPIN OUT OF CONTROL). ISSUE IS THE VEHICLE IMMEDIATELY DROPS SPEED WHICH CAN CAUSE POTENTIAL FOR SEVERE "REAR-END" ACCIDENTS. I CALLED YOUR HOTLINE "WITHOUT RETURN CALLS"!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744090July 28, 2015
SEATS
I USE MY SEAT WARMER MOST OF HE TIME HOWEVER WHEN DRIVING ABOUT 6 HOURS I SUFFERED BURNS/BLISTERS TO BOTH SIDES OF MY BUTT. THE SEAT DIDN'T CATCH FIRE OR MELT , NEITHER DID MY SHORTS. I DID NOT SEEK MEDICAL ATTENTION I AM CARING FOR THE BURNS AT HOME I WOULD LIKE THIS INVESTIGATED .... UPDATED 09/30/15*BF UPDATED 12/11/2017*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10744339July 28, 2015
UNKNOWN OR OTHER
I HAVE BEEN WORKING IN THE 9100 KEYSTONE AVE. OFFICE BUILDING FOR THE PASSED TWO AND A HALF MONTHS. FOR OVER A MONTH NOW THERE HAS BEEN A BLACK CHEVROLET SUBURBAN PARKED IN THE SPOT NEXT TO MINE. IT HASN'T BEEN TOUCHED FOR OVER A MONTH. IF IT IS A STOLEN VEHICLE I WANT TO REPORT IT SO THAT IT CAN BE RETURNED TO THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744498July 28, 2015
AIR BAGS, UNKNOWN OR OTHER
I BOUGHT A GM CERTIFIED SUBURBAN AND LESS THAN TWO WEEKS LATER THE DASHBOARD CRACKED BEHIND THE AIRBAG. I CALLED THE DEALER AND GM AND ALERTED THEM TO THE PROBLEM AND TOLD THEM I FELT UNSAFE DRIVING THE VEHICLE WITH MY CHILDREN IN THE VEHICLE. I FEEL THAT IF THAT AIRBAG DEPLOYS IT COULD SEND THAT SHARP PIECE OF BROKEN PLASTIC FLYING THROUGH MY CAR. THEY WILL NOT FIX THE DASHBOARD WITHOUT ME PAYING FOR IT AND SAID IT IS NOT A COMMON COMPLAINT PEOPLE ARE HAVING. HOWEVER, EVERYONE I HAVE TALKED TO WITH A SUBURBAN, TAHOE, OR PICK UP TRUCK BETWEEN THE YEARS OF 2007-2013 IS EXPERIENCING THE SAME CRACK IN THE SAME PLACE NEAR THAT AIRBAG. GM NEEDS TO FIX THESE BEFORE INNOCENT PEOPLE GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743906July 27, 2015
SERVICE BRAKES
STARTED VEHICLE PUT IN REVERSE TO BACK UP AND WHEN APPLIED BRAKES THEY PEDAL WAS SOFT AND THEN WENT TO FLOOR AND VEHICLE HIT A TREE. BRAKE LINES ARE RUSTED SEVERELY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10743783July 27, 2015
ELECTRICAL SYSTEM
ALL GAUGES IN INSTRUMENT CLUSTER WENT LOW OR NO READING, INCLUDING SPEEDOMETER, FUEL, TACHOMETER, TEMP. THE REPAIR WAS DONE AT WILLIE'S AUTO REPAIR INC.AT 901 S. CLIFF AVE. IN SIOUX FALLS, SD. THE GM REMANUFACTURED INSTRUMENT CLUSTER PART WAS $453 AND LABOR WAS $126, WITH TAX THE TOTAL COST OF THE REPAIR WAS $613 WHICH GM SHOULD BE PAYING FOR !! I KNOW SEVERAL PEOPLE AT WORK THAT HAVE HAD TO HAVE THIS DONE TO THEIR GM TRUCKS AND TAHOES, SUBURBANS. THIS IS SO WIDESPREAD THERE SHOULD BE A CLASS ACTION SUIT !! YOU KNOW THE COMPONENT THEY REPLACE CAN'T BE MUCH ON A BOARD IN THESE "REMANUFACTURED CLUSTERS" GM NEEDS TO REPLACE THESE AT THEIR EXPENSE !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736186July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. AFTER TURNING THE IGNITION KEY TO START THE ENGINE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE DRIVER SUSTAINED CHEST AND FACIAL BRUISES AND LACERATIONS. THE FRONT PASSENGER SUSTAINED BRUISES AND LACERATIONS TO BOTH ARMS AND HANDS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10743393July 24, 2015
SEATS
WHILE MAKING TURNS AT VARIOUS SPEEDS, THE SEAT BEGAN TO WIGGLE AND VIBRATE. FOUND THAT THE DRIVER'S SEAT BRACKET WAS BROKEN. REPLACED UNDER WARRANTY AND WITHIN A FEW MONTHS, THE PASSENGER SEAT FRAME WAS BROKEN AS WELL. WITHIN ANOTHER FEW MONTHS, THE DRIVER'S SEAT FRAME WAS BROKEN ONCE AGAIN AND WAS REPLACED TODAY. GM NEEDS TO FIGURE OUT THE ISSUE AS WE ARE TIRED OF HAVING WORK DONE ON A BRAND NEW VEHICLE THAT IS VERY EXPENSIVE. WE HAVE ALSO HAD THE ISSUE WITH THE WATER COMING THROUGH THE ROOF AT THE SEAT BELT LOCATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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