Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10743401July 24, 2015
SEAT BELTS
BACK PASSENGER SIDE SEAT BELT(BENCH EXTREME BACK) WOULD NOT RETRACT. A CHILD WAS TRAPPED(12 YR OLD) IN THE BACK SEAT OF THIS NEW 2015 SUBURBAN SUV. THE SEAT BELT WAS SOMEHOW WRAPPED ALONG THE STOMACH AND HOOKED ON THE SEAT, WHILE TAKING OUT THE BELT, IT WAS STUCK AROUND THE STOMACH TIGHTLY AND WOULD NOT RETRACT BACK. IT WAS SO TIGHT AROUND THE STOMACH AND CHILD COULD NOT BREATH PROPERLY. I THINK THIS IS DESIGN MALFUNCTION WHERE THE SEAT BELTS WOULD NOT RETRACT. THERE WAS ANOTHER SEAT BELT IN THE SAME CAR WHICH WAS COMPLETELY OUT OF THE SEAT BELT WINDING SYSTEM, THIS WOULD NOT RETRACT AT ALL. THIS CAR WAS TAKEN FROM A NATIONAL RENT A CAR CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736063July 23, 2015
STRUCTURE:BODY
POWER LIFT GATE DROPPED SUDDENLY ;
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10735894July 22, 2015
ELECTRICAL SYSTEM
THE REAR LIFT TAILGATE AND WINDOW WILL NOT UNLOCK WHEN USING THE REMOTE KEY BUTTON, OR WHEN USING THE UNLOCK BUTTON ON THE DRIVERS DOOR ARM REST. THERE IS NO MANUAL KEY LOCK FOR THE REAR LIFT TAILGATE OR WINDOW, NOR ANY INSIDE BUTTON TO MANUALLY UNLOCK THE TAILGATE. WHEN SLEEPING IN THE REAR OF THE SUBURBAN YOU HAVE DO WAY TO EXIT THE CAR EXCEPT BY CLIMBING OVER SEATS AND EXITING USING THE FRONT DOORS. DRIVING THE CAR AND STOPPING TO TRY TO UNLOCK THE REAR LIFT GATE WILL EVENTUALLY ALLOW YOU TO UNLOCK THE TAILGATE, SOME TIMES AFTER MANY TRIES. ALSO IT SOME TIMES WILL UNLOCK WHEN ALTERNATING BETWEEN THE DRIVER DOOR UNLOCK BUTTON AND THE REMOTE UNLOCK BUTTON. THIS COULD BE A DANGEROUS PROBLEM . THIS FAILURE OF THE REAR TAILGATE IS A COMMON PROBLEM WITH SUBURBANS. THIS LINK PROVIDES MORE INFORMATION ON THIS PROBLEM: " HTTP://WWW.CHEFSEATTLE.COM/BLOG/SITE-NEWS/SUBURBAN-REAR-LIFTGATE-WONT-UNLOCK-HOW-TO-FIX/ "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735647July 21, 2015
ENGINE
CHEVROLET SUBURBAN HAVE A PROBLEM WITH EXCESSIVE OIL BURNING. AND NOT DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735125July 20, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS BARELY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS A BRAKE LINE FAILURE DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735302July 20, 2015
ELECTRICAL SYSTEM:WIRING, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDSHIELD WIPER ACTIVATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THERE WAS A BURNING ODOR COMING FROM THE FRONT AND REAR AREA OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE WIRING INTO THE FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10734767July 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734101July 15, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
I NOTICED A SOUND LIKE THAT FROM AN OPEN WINDOW AND CHECK ALL DRIVER AND PASSENGER WINDOWS VERIFYING THAT THEY WERE CLOSED. UPON UTILIZATION OF THE REAR HATCH, IT WAS NOTED THAT ONE OF THE TWO (50%) LATCHES THAT HOLD THE REAR WINDOW/DOOR TO THE CAR HAD SEPARATED. I BROUGHT IT TO CHEVROLET DEALER AT THE TIME AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THEY DID NOT CONSIDER THE DOORS AS REQUIRED OR THIS TO BE A SAFETY ISSUE. AT THE TIME, I FOUND 1000'S OF PEOPLE ONLINE COMPLAINING ABOUT THE SAME ISSUE. I'M SURE THAT THIS HAS INCREASED 10 FOLD SINCE THEN. I ONLY USE THIS CAR AS A 2ND CAR NOW AND DO NOT UTILIZE IT DAILY. I FEAR THAT THE 2ND REAR WINDOW/DOOR LATCH WILL ALSO FAIL AND CAUSE THE ENTIRE WINDOW/DOOR TO SEPARATE FROM THE VEHICLE THUS LANDING ON THE HIGHWAY BEHIND ME (HOPEFULLY) OR ON THE POOR FAMILY IN THE VEHICLE BEHIND ME (WORSE CASE). UNFORTUNATELY, I LIVE IN THE WASHINGTON DC AREA WHERE PEOPLE LIKE TO TAILGATE. TRAVELING ON HIGHWAYS WITH THE WIND RUSHING THROUGH THE WINDOW CAUSING ADDITIONAL STRESS ON THE LATCH MAKE THE LATER SCENARIO MORE DEADLY AND MORE OF A REALITY. GM/CHEVROLET SHOULD FIX WHAT SEEMS TO ME AS A MINOR REPAIR TO ENSURE THE SAFETY OF THE GENERAL PUBLIC WHY HASN'T THIS BEEN ADDRESSED IF SO MANY PEOPLE ARE HAVING ISSUES WITH THE LATCH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734128July 15, 2015
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
HAVING ISSUES WITH VARIOUS WARNING LIGHTS WILL COME ON IN THE DASH (SEAT BELT, TRACTION CONTROL, AIR BAGS), THE RADIO WILL GO DEAD AND THE HEADLIGHTS WILL FLICKER, AND IT LOSES POWER AND STEERING FOR A FEW SECONDS. IT SEEMS TO HAPPEN WHEN I'M APPLYING BRAKES OR TURNING CORNERS AND JUST AT RANDOM TIMES. I'M VERY WORRIED ABOUT THIS HAPPENING FOR EXTENDED PERIODS OF TIME, ESPECIALLY ON HARD CURVES WHEN YOU LOSE POWER. THE DEALER IS REPORTING THAT IT IS A GROUND CABLE ISSUE AND WANT US TO COVER THE ENTIRE COST OF REPAIRS. UPDATED 09/15/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733855July 14, 2015
ENGINE
AS I'M SLOWING DOWN MY CAR SHOOTS OUT ALMOST INTO TRAFFIC. IT WORE DOWN BOTH MY FRONT AND REAR BREAK PADS. ALSO BURNS OIL. I HAVE TO ADD A FULL BOTTLE O OIL EVERY COUPLE O WEEKS. HAS SMOKED FROM EXHAUST REAL BAD ONE TIME BEFORE I KNEW TO ADD OIL. NOW SINCE YESTERDAY JULY 13, 2015 IT SAYS TO SERVICE STABILITRAK AND TRACTION CONTROL IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733859July 14, 2015
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD ON MY 2011 CHEVROLET SUBURBAN 1500 HAS CRACKED IN TWO LOCATIONS. BOTH OF THESE LOCATIONS WOULD BE EFFECTED BY AN AIRBAG ACTIVATION WITH HIGH POTENTIAL FOR FLYING SHARP PLASTIC FRAGMENTS THAT A) PIERCE THE AIRBAG OR PREVENT ITS PROPER INFLATION OR, B) INJURE OR KILL FRONT SEAT PASSENGERS. OPEN-SOURCE RESEARCH INDICATES THIS IS A WIDESPREAD AND PERVASIVE ISSUE WITH GENERAL MOTORS VEHICLES OF SIMILAR DESIGN (SUBURBAN, TAHOE, SILVERADO, AVALANCHE, ETC...) STRETCHING OVER A PERIOD OF SEVERAL YEARS-- AT LEAST EFFECTING MODEL YEARS 2007 THRU 2013 OR MORE. FURTHERMORE, EVERY GM SERVICE CENTER HAS EXPERIENCED SO MANY OF THESE DASHBOARD CRACKS THAT REPLACEMENT OF THESE PARTS HAS BECOME ROUTINE. GM VIEWS THIS INHERENT DESIGN FLAW AS A WARRANTY ISSUE, NOT THE ENDEMIC PROBLEM IT ACTUALLY IS WITH POTENTIAL FOR INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733984July 14, 2015
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BLOW HOT AIR DUE TO A FAILURE WITH THE AIR CONDITIONER BLOWER MOTOR. THE CONTACT STATED THAT THE BLOWER RESISTOR MODULE AND THE WIRING HARNESS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000. UPDATED 12/03/15*LJ UPDATED 11/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732867July 9, 2015
FUEL/PROPULSION SYSTEM
AFTER RUNNING VEHICLE, GAS RUNS DOWN SIDES FROM TOP OF FUEL TANK, AND DRIPS UNDER VEHICLE. CONTINUES TO DRIP IF CAR IDLES. STOPS IF CAR IS SHUT OFF. STRONG SMELL OF FUEL AFTER DRIVING VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731769July 2, 2015
AIR BAGS
MY SON WAS DRIVING AND REAR ENDED A MAN GOING APPROXIMATELY 50 MPH. THE FRONT END SUSTAINED A GREAT DEAL OF DAMAGE, INCLUDING, BUT NOT LIMITED TO, THE ENGINE BEING PUSHED BACK SEVERAL INCHES. THE AIR BAGS DID NOT DEPLOY. MY SON SUSTAINED MINOR WHIPLASH TYPE INJURIES TO HIS NECK AND BACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731767July 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731772July 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2001 CHEVROLET SUBURBAN. WHILE DRIVING AT 55 MPH UPHILL, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE HYDROPLANED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A PICK-UP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 270,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731150June 30, 2015
FUEL/PROPULSION SYSTEM
THE ENTIRE FUEL SYSTEM HAD CORROSION ON THE METAL FUEL LINES, TO THE POINT THAT THEY WERE ABOUT TO FAIL, DEALER REPLACED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730379June 25, 2015
SERVICE BRAKES
MY BRAKES FAILED ON AN INTERSTATE HIGHWAY IN SW OHIO IN TRAFFIC. I AVOIDED AN ACCIDENT BY CHANGING LANES ABRUPTLY AND COASTING TO A STOP ON THE SIDE OF THE ROAD. THE REPAIR FACILITY INDICATED THAT IT WAS THE RESULT OF A RUSTED BRAKE LINE THAT FAILED. THE REPAIRS COST ME $1300 PLUS THE COST OF A RENTAL CAR WHILE THE CAR WAS REPAIRED. I UNDERSTOOD FROM THE FEEDBACK OF THE REPAIR FACILITY THAT GM IS AWARE OR THIS DEFECT BUT HAS NOT ELEVATED IT TO A "RECALL". IT IS CONSIDERED TO BE A "CAMPAIGN". I WAS NOT INFORMED BY ANYONE, INCLUDING A DEALERSHIP/ THE CAR IS LOW MILEAGE, BUT I DO LIVE IN THE NE WHERE THE CAR HAS BEEN EXPOSED TO CHEMICALS ON THE ROAD. I HAD THE CAR AT A DEALERSHIP NOT MORE THAN 2 WEEKS AGO FOR AN AIR CONDITIONING REPAIR. THIS ISSUE WAS NOT REPORTED TO ME AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730425June 25, 2015
SERVICE BRAKES
THE BRAKE LINE FROM THE FRONT TO REAR RUSTED AND RUPTURED RESULTING IN VIRTUALLY NO BRAKING. UPON FURTHER INSPECTION THE BRAKE LINES ARE ALL BADLY RUSTED AND IN NEED OF REPLACEMENT. VERY UNFORTUNATE GM CHOSE TO USE SUCH AN INFERIOR MATERIAL FOR SUCH AN IMPORTANT COMPONENT. VERY DANGEROUS SITUATION GM SHOULD BE MAKING OWNERS AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730426June 25, 2015
AIR BAGS
AIRBAG SYSTEM FAILED AND COMPONENTS NEED TO BE REPLACED...UPDATED 08/27/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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