Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10786346October 27, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
I PURCHASED A 2007 CHEVROLET SUBURBAN APPROXIMATELY 18 MONTHS AGO. IT HAD APPROXIMATELY 86000 MILES ON IT. AT APPROXIMATELY 89000 MILES THE DASH BEGAN CRACKING. IT HAS CONTINUED TO CRACK EVER SINCE. THE FIRST ONE WAS ON THE LEFT FRONT OF THE PASSENGER SIDE AIRBAG. SINCE THEN I HAVE NUMEROUS CRACKS ON THE DRIVERS SIDE OVER THE INSTRUMENT PANEL. THIS COULD BE A HAZARD IF THE AIR BAG IS DEPLOYED AND THE DASH BREAKS FURTHER AND SENDS PROJECTILES OF THE DASH MATERIAL AIRBORNE IN A CRASH. THIS SEEMS TO BE A PROBLEM WITH ALL OF THESE MODEL VEHICLES FROM 2007 TO 2011. I BELIEVE IT SHOULD BE ADDRESSED AND PAID FOR BY GM. SOME OF THESE CRACKS HAVE HAPPENED WHILE MOVING AND ONE EVEN HAPPENED FROM THE INTERIOR GETTING COLD INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786196October 26, 2015
SERVICE BRAKES
I WAS DRIVING MY 2000 SUBURBAN AT 60 MPH ON THE HIGHWAY ON SEPTEMBER 29,2015 WHEN I NEEDED TO BRAKE FOR TRAFFIC. THE BRAKE STARTED TO STOP BUT THEN WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES AND HAD TO GO INTO THE DITCH IN ORDER TO PREVENT A SERIOUS COLLISION. THERE WAS A MAIN BRAKE LINE FAILURE. I HAVE CONTACTED CHEVROLET ABOUT THE FAILURE BUT THEY HAVE YET TAKEN ANY RESPONSIBILITY FOR THE POOR DESIGN. THIS ISSUE IS VERY WELL DOCUMENTED ALL OVER THE INTERNET FOR RUST FAILURE ON BRAKELINES ON THIS VEHICLE AND YET CHEVROLET HAS YET TO NOTIFY ANYONE OF THE POSSIBILITY OF COMPLETE BRAKE FAILURE AND MORE IMPORTANTLY, DONE ANYTHING TO CORRECT THE PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE ANYONE IS KILLED. I WAS DRIVING WITH MY 18 MONTH OLD GRANDDAUGHTER AT THE TIME. IF I HAD NOT ACTED QUICKLY, THE OUTCOME COULD HAVE BEEN DEVASTATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784992October 21, 2015
VISIBILITY/WIPER
WINDSHIELD WIPER HOSES (FRONT & REAR) SELF DISCONNECTED AND I PLACED THEM BACK ON SEVERAL TIMES. THE LAST TIME I PUT THEM BACK IN PLACE, THE HOSE BROKE OFF WHEN I ATTEMPTED TO PLACE BACK ON THE LAST TIME AS THE PLASTIC CONNECTOR HAD BECOME BRITTLE. NO I CANNOT CLEAN MY BACK WINDOW AND SOMETIMES UNABLE TO CLEAN THE FRONT WINDSHIELD MAKING IT HARD TO SEE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783747October 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE AT THE CRANKSHAFT POSITION SENSOR. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V521000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783855October 20, 2015
UNKNOWN OR OTHER
MY DASHBOARD CAP IS CRACKED ON THE DRIVERS SIDE JUST ON THE LEFT CORNER OF THE DOME AND ALSO ON THE PASSENGER SIDE NEAR THE AIRBAG. I AM CONCERNED THE AIRBAGS MAY NOT DEPLOY CORRECTLY OR THE DASH MAY BREAK FREE AND MY VISIBILITY WILL BE COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783463October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING FAILED TO SHUT OFF WHILE THE VEHICLE WAS NOT POWERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783022October 16, 2015
SERVICE BRAKES
DROVE VEHICLE TO A LOCAL ESTABLISHMENT, ALL WAS FIND. WHEN I RETURNED, STARTED THE TRUCK, PUSHED BRAKE PEDAL TO PUT THE CAR INTO REVERSE AND IT WENT TO THE FLOOR. PUMPED THE PEDAL TWICE TO SEE IF BRAKES WOULD RETURN AND THEY DID NOT. INSPECTED UNDERNEATH AND SAW BRAKE FLUID. HAD THE TRUCK TOWED TO A LOCAL GARAGE AND THEY HAD TO REPLACE A "ROTTED" LINE THAT HAD BURST. THIS IS AN EXTREME SAFETY HAZARD, HAD THE VEHICLE BEEN IN MOTION THIS COULD HAVE RESULTED IN A SEVERE ACCIDENT. I KNOW THERE ARE DISCUSSION OF BRAKE ISSUES STARTING IN THE 1999 MODELS, BUT THIS IS THE EXACT SAME IN THE 1998!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781792October 13, 2015
SERVICE BRAKES
EMERGENCY BRAKE WENT OUT AROUND 30,000 EST FIRST TIME. I REPLACED THE SHOES NOT SURE WHAT YEAR/ BUT NOW THE LEFT SIDE NO SHOE LEFT. THE CLIPS DO NOT HOLD THE SHOES IN PLACE AND END UP WEARING OUT THE SHOE AND DISKHAT. NOTE: THIS IS A VERY POOR DESIGN. FOR YEARS I NEVER USED THE EBRAKE NOW I HAVE CONVERTED THE SUBURBAN OVER TO A MANUAL TRANSMISSION AND NEED THE EBRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781833October 13, 2015
AIR BAGS
THE DASHBOARD HAS CRACKED AROUND THE PASSENGER SIDE AIRBAG. CERTAINLY I FEEL THIS IS A SAFETY CONCERN THAT CHEVY NEEDS TO FIX. THE VEHICLE IS USED ONLY FOR LEISURE AND IS PARKED IN THE GARAGE WHEN NOT IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781343October 11, 2015
ENGINE
OIL WAS CHANGED AT APPROX 72,000 MILES. NEW FILTER AND QUAKER STATE FULL SYNTHETIC 10W-30 OIL. CURRENT MILEAGE AS OF OCT. 11, 2015 IS 78409 MILES (15% OIL LIFE REMAINING). I HAVE HAD TO ADD 8 QTS. OF OIL SO FAR. THERE ARE NO VISIBLE LEAKS AND EXHAUST DOES NOT SMOKE EXCESSIVELY. THIS IS DEFINITELY NOT NORMAL. ENGINE RUNS GOOD OTHERWISE. I AM IN THE PROCESS OF MAKING AN APPOINTMENT WITH GM DEALER FOR DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781004October 9, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 63 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. IN ADDITION, THE CONTACT STATED THE BRAKE CALIBERS SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781063October 9, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LEFT THE ROADWAY, RAN INTO A DITCH, WENT AIRBORNE AND FLIPPED ONTO THE PASSENGER SIDE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER TECHNICAL SERVICE BULLETINS: PIT3598 (SEAT) FOR ADJUSTMENT TO THE BRAKE AND ACCELERATOR PEDALS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10780568October 7, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP SEIZED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780652October 7, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES DID NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO PULL OVER TO THE ROAD SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780172October 6, 2015
STRUCTURE:BODY
VERY CONCERNED THAT THE CRACKS ON THE DASHBOARD STARTED AROUND THE PASSENGER AIRBAG AND NOW HAVE SPREAD ALL THE WAY ACROSS TO THE DIAL AREA. FROM WHAT I HAVE READ IT SEEMS THIS IS A HAPPENING TO A LOT OF THE GM/CHEVY VEHICLES AND IS A PROBLEM GM SHOULD REALLY ISSUE A RECALL TO FIX. ARE THEY WAITING FOR SOMEONE TO DIE WHEN A AIRBAG DEPLOYS AND THE SHARP PLASTIC THE CRACKS ARE MAKING IMMEDIATELY DEFLATES THE AIRBAG AND IT IS USELESS? STEP-UP GM AND ISSUE THE RECALL AND FIX THE PROBLEM BEFORE IT IS TOO LATE AND SOMEONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779696October 5, 2015
UNKNOWN OR OTHER
THE ODOMETER INSTRUMENT CLUSTER WENT OUT ON MY 2007 SUBURBAN AND THE RADIO IS CHANGING STATIONS ON ITS OWN. ALSO THE METAL TRIM ON MY DOOR HANDLES AND HEATING/AC CONTROLS IS PEELING APART AND CUTTING MY HANDS. IN ADDITION, THE ENGINE BURNS OIL AND I HAVE CHECKED IT OUT BY THREE DIFFERENT DEALERS/MECHANICS AND THEY CANNOT FIND ANY LEAKS. I HAVE SEEN A LOT OF SIMILAR COMPLAINTS AND I BELIEVE CHEVY SHOULD REPAIR THESE ITEMS AT NO COST TO OWNERS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10779620October 4, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10779516October 3, 2015
STRUCTURE:BODY
THE CHROME ON THE DOOR HANDLES, ALL 4 OF THEM, ARE PEELING, WHERE THE CHROME WILL ACTUALLY SLICE YOUR SKIN ON YOUR FINGERS AND MAKE YOU BLEED.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10779106October 1, 2015
SERVICE BRAKES
CORROSION OF HARD BRAKE LINE AT DRIVER / LEFT SIDE REAR, PARTLY HIDDEN FROM VIEW. NOT SEEN DURING INSPECTIONS. CONDITION DISCOVERED FOLLOWING SURFACE ROADWAY INCIDENT. VEHICLE WAS STATIONARY, IN DRIVE, POINTED DOWNHILL AT STOPLIGHT. BRAKE PEDAL SLOWLY STARTED GOING DOWN. PUMPING BRAKE HELPED A BIT, BUT SOON THE PEDAL STARTED FALLING AGAIN AND THE VEHICLE STARTED MOVING FORWARD. PUTTING VEHICLE IN PARK PREVENTED VEHICLE FROM STRIKING STOPPED VEHICLES IN FRONT. GOT OFF THE ROADWAY SHORTLY THEREAFTER AND DISCOVERED THE CORROSION AND LEAD MENTIONED ABOVE. VEHICLE IS CURRENTLY IN REPAIR SHOP WITH $1800 SERVICE BILL. BODY IS REQUIRED TO BE LIFTED OFF FRAME FOR REPLACEMENT LINES TO BE INSTALLED AND THAT IS *VERY* LABOR INTENSIVE. RESEARCHED ONLINE AND FOUND NHTSA HAS INVESTIGATED THESE VEHICLES DURING THEIR PRODUCTION RUN OF 1999-2006 ON C/K/SUBURBAN/TAHOE MODELS. VEHICLE WAS PURCHASED IN WASHINGTON STATE, WHERE SALT IS NOT USED ON ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778808September 30, 2015
ENGINE
THIS ENGINE IS BURNING 2-3 QUARTS OF OIL IN BETWEEN OIL CHANGES (CAR HAS LESS THAN 50,000 MILES ON IT). THIS IS THE ONLY CAR I HAVE HAD IN 30 YEARS THAT BURNS THIS MUCH OIL. I AM CONSTANTLY ADDING NEW OIL TO THIS ENGINE AND STILL HAVING TO CHANGE THE OIL REGULARLY IN ORDER TO STAY IN COMPLIANCE WITH THE MANUFACTURER'S WARRANTY DESPITE REFILLING HALF OF THE OIL WITH NEW OIL BETWEEN CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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