Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10807658December 1, 2015
SERVICE BRAKES
AS I WAS ABOUT TO EXIT A PARKING LOT ONTO A FOUR LANE ROADWAY, THE BRAKES ON MY 2005 CHEVROLET SUBURBAN FAILED. I LIVED APPROXIMATELY 1/2 MILE FROM THIS LOCATION AND PROCEEDED TO DRIVE HOME. IT WAS A LITTLE SCAREY WITHOUT ANY STOPPING POWER, EVEN THE EMERGENCY BAKE WOULD NOT HOLD. WHEN I GOT HOME, I USED A FLASHLIGHT TO TRY TO FIND THE SOURCE OF THE PROBLEM. FOUND A PATTERN OF BRAKE FLUID LEAKING. REMOVED THE SPARE TIRE TO GET A BETTER LOOK AND FOUND A BRAKE LINE BETWEEN THE ABS AND REAR OF THE VEHICLE HAD RUSTED OUT. FROM THE LOOKS OF THE LINE CONDITION, THEY NEED TO BE ALL REPLACED. NEVER IN MY 70 YEARS HAVE I SEEN BRAKE LINES ON A TEN YEAR OLD VEHICLE LOOK LIKE THEY DID, REALLY IN BAD SHAPE. LOOKED AT OTHER LINES, FUEL, TRANSMISSION, THEY ALL LOOKED LIKE THEY SHOULD BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807718December 1, 2015
UNKNOWN OR OTHER
MY DASHBOARD HAS CRACKED AT THE CORNER OF THE PASSENGER AIR BAG AND ABOVE THE INSTRUMENT CLUSTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807874December 1, 2015
ENGINE
EXCESSIVE OIL CONSUMPTION. VEHICLE USE 2 QUARTS OF OIL EVERY 3000 MILES. THIS IS A KNOW MANUFACTURER DEFECT BUT YET THEY ARE MAKING ME PAY FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807598November 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,304. UPDATED 02/05/16*LJ; UPDATED 04/30/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807089November 26, 2015
STRUCTURE:BODY
TWO LARGE CRACKS IN DASH, ONE OVER INSTRUMENT CLUSTER AND THE OTHER WHERE DASH MEETS AIRBAG. I NOTICED A VERY SMALL CRACK APPROX FOUR YEARS AGO AND HAS NOW GROWN SUBSTANTIALLY. RESEARCHING THIS ON THE INTERNET HAS SHOWN THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES, I AM JUST ONE MORE COMPLAINING OF A SERIOUS DESIGN FLAW WITH POSSIBLE SAFETY RAMIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806237November 23, 2015
STRUCTURE:BODY
THE DASH ABOVE THE INSTRUMENT PANEL IS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795303November 22, 2015
AIR BAGS, STRUCTURE:BODY
THE DASHBOARD IS CRACKING IN SEVERAL SPOTS. THE MAIN CONCERN IS THAT IT IS CRACKING AT THE CORNER OF THE AIRBAG DEPLOYMENT AREA. IF THE AIRBAG WERE TO DEPLOY IT COULD BE PUNCTURED OR CUT DURING DEPLOYMENT DUE TO THIS CRACKED DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795331November 22, 2015
SUSPENSION
DISCOVERED WHILE REPLACING THE REAR AXLE ASSEMBLY, THE U BOLTS THAT CONNECT THE REAR AXLE HOUSING TO THE LEAF SPRINGS HAD ALMOST RUSTED THRU. THIS PROBLEM IS NOT EASILY RECOGNIZABLE AS THE CONFIGURATION OF LOWER PLATE THAT THE U BOLTS GO THRU CONCEALS THE RUSTED PORTIONS OF THE U BOLT. ALSO, THE CONFIGURATION OF THE ABOVE-MENTIONED PLATE CAPTURES ROAD SALT, CORRODING THE U BOLTS. IF THESE BOLTS FAILED, THE REAR AXLE WOULD DISLODGE FROM THE VEHICLE WITH DISASTROUS RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795054November 20, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED. THE SERVICE BRAKES WARNING INDICATOR ILLUMINATED AFTER THE BRAKE FAILURE. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT BRAKE FLUID WAS LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794616November 18, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED IN THE SAME AREA TWICE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THEY REPLACED THE DASHBOARD, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND INDICATED THAT A CLIP FRACTURED AND THERE WAS A CRACK ON THE DASHBOARD THAT NEEDED TO BE REPLACED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794535November 17, 2015
SERVICE BRAKES
BRAKE LINE HAS CORRODED AND RUBBED A HOLE IN THE BRAKE LINE AND LEADED FLUIDED. HAS BEEN REPLACED AND IS RUBBING IN SAME PLACE ON FRAME AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794336November 17, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S WIFE PROCEEDED TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. THE CHROME PAINT ON THE DOOR HANDLE FRACTURED AND CUT HER HAND. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.......UPDATED 12/30/15 *BF THE CONSUMER STATED AN EXTERIOR DOOR HANDLE, THAT BROKE OFF, HAD TO BE REPLACED. THROUGH RESEACHTHE CONTACT DISCOVERED CHROME PEELING OFF OF THE INTERIOR DOOR CAUSING THE PASSENGER OR DRIVER TO CUT HIS OR HER HAND. UPDATED 2/23/2016*JS *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10790233November 13, 2015
TRACTION CONTROL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE INITIALLY ACCELERATED THEN HALTED. THE "TRACTION CONTROL ACTIVE" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT THE SHOCK ABSORBER AND HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788992November 7, 2015
STRUCTURE:BODY
THE DASHBOARD HAS CRACKED AT THE FRONT LEFT CORNER OF THE PASSENGER AIRBAG. IT HAS ALSO CRACKED AT THE INSTRUMENT CLUSTER. THESE CRACKS ARE EXTREMELY CONCERNING, ESPECIALLY IF I AM IN A CRASH. I AM CERTAIN THAT THE CRACK NEAR THE AIRBAG WILL EXPAND AND CREATE SHARDS OF PLASTIC OR WORSE, PREVENT THE AIRBAG FROM DEPLOYING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788708November 5, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT SWERVED IN ORDER TO AVOID CRASHING INTO ANOTHER VEHICLE. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND IT RETURNED TO NORMAL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK WHEEL SPEED SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10788226November 4, 2015
STRUCTURE:BODY
THE DRIVERS FRONT DOOR VERTICAL TRIM IN COMING OFF AND CATCHING IN THE WIND. CREATES A LOUD WIND NOISE WHEN GOING DOWN THE ROAD. THE PIECE WILL NOT SNAP BACK INTO PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787180October 30, 2015
SERVICE BRAKES
WHILE DRIVING ON A HIGHWAY, THE ABS & BRAKE WARNING LIGHTS ELIMINATED. IT WAS DETERMINED THAT THE ISSUE WAS THE EBCM BRAKE CONTROLLER MODULE THAT HAD FAILED CAUSING THE ASSOCIATED ABS BRAKE PUMP TO RUN CONTINUOUSLY, THUS DESTROYING IT. THE MODULE AND PUMP ARE LOCATED ON THE FRAME APPROX. BELOW THE DRIVERS SET. DEALER'S ESTIMATED COST TO REPAIR $1,200. AT THE TIME OF THE INCIDENT THE EBCM MODULE WAS ON BACK ORDER AND THE DEALER COULD NOT CORRECT THE ISSUE. I HAD TO BUY A REFURBISHED MODULE AND A NEW PUMP TO SOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786963October 29, 2015
SERVICE BRAKES
BRAKE LINE FAILED WHILE TOWING BOAT ON CITY STREET NORMAL BRAKING LOST 3/4 BRAKING POWER, PEDAL WENT ALMOST TO THE FLOOR, JUST STOPPED IN TIME BEFORE REAR ENDED SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786704October 28, 2015
ENGINE
MY VEHICLE IS ONLY 2 YEARS OLD. AT APPROXIMATELY 85000 MILES ON A CAR THAT IS PROPERLY MAINTAINED IT SUDDENLY STARTED TO BURN OUT SPARK PLUGS. AFTER NUMEROUS SPARK PLUG BURN OUTS AND SERVICE APPOINTMENTS I WAS TOLD THAT THE ENGINE IS DAMAGED BECAUSE THE NUMBER 1 CYLINDER WAS CRACKED AND OPENING THE ENGINE WAS THE ONLY WAY TO CONFIRM HOW SIGNIFICANT THE ISSUE WAS. AS THE COST AND REMEDY WAS UNKNOWN AND LONGTERM FIX SEEMED UNFAVORABLE TO ME, I TOOK THE OPTION TO REPLACE THE ENGINE. I HAVE TRIED TO GET TO A RESOLUTION WITH GM BUT GOT ABSOLUTELY NOWHERE. I AM IN A NETWORK OF OWNERS OF THESE VEHICLES AND A SIGNIFICANT AMOUNT OF DRIVERS ARE EXPERIENCING THE SAME ISSUE. SOME GM SERVICE STATIONS HAVE ALSO MENTIONED THAT THE ISSUE WAS NOT CORRECTED UNTIL THE 2015 MODEL YEAR. THIS TELLS ME THAT GM IS AWARE OF THE ISSUE AND HAS CHOSEN TO DO ABSOLUTELY NOTHING TO ASSIST CUSTOMERS WITH THIS UNACCEPTABLE ISSUE. OVERVIEW OF THE MANY ISSUES: EXCESSIVE OIL USAGE SPARK PLUGS BURNING OUT OR FAILING SLUGGISH ENGINE CLICKING NOISE IN ENGINE PRIOR TO FIXING THE ENGINE, I SPENT APPROXIMATELY $1500 IN REPAIRS AND LOST WAGES AS I USE THE VEHICLE FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786235October 27, 2015
SERVICE BRAKES
BRAKES FAILED UNDER HARD STOP (HIGHWAY, IN MOTION). INTERMEDIATE STEEL BRAKE LINE FAILED TO REAR BRAKES IN A MODE OF RUPTURE DUE TO CORROSION. ALL OTHER STEEL LINES WERE CORRODED AND CONTACTED GM. 2 OTHER SILVERADO LINE VEHICLES OWNED ALSO FAILED THIS YEAR DUE TO CORROSION. GM RESPONSE WAS THAT NO RECALL EXISTED. REPLACED ALL STEEL BRAKE LINES IN VEHICLE WITH STAINLESS AFTERMARKET LINES. AFTER MULTIPLE CONTACTS WITH GM CUSTOMER SERVICE, I WAS TOLD TO SAVE MY RECEIPTS FOR REPAIRS. THIS IS AN INCORRECT MATERIAL SPECIFICATION, LATENT DEFECT AND GM NEEDS TO BE HELD ACCOUNTABLE. SAVED BRAKE LINES FROM THIS VEHICLE FOR ANY POTENTIAL USE. 3 VEHICLES THAT I OWN WITH THE SAME REPAIR IN 8 MONTHS. INEXCUSABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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