Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10818095January 5, 2016
STRUCTURE:BODY
THE DASHBOARD NEAR THE PASSENGER SIDE AIRBAG HAS SPLIT/CRACKED. I AM CONCERNED THAT IT COULD COMPRISE THE DEPLOYMENT OF THE AIRBAG IN AN ACCIDENT GIVEN THE LOCATION OF THE CRACK. THE VEHICLE WAS LESS THEN 2 YEARS OLD WHEN THE CRACKING BEGAN, BUT CHEVROLET WOULD NOT INVESTIGATE THE INTEGRITY OF THE AIRBAG WITHOUT ME INCURRING A COST DUE TO BEING SLIGHTLY PAST THE 36K MILE WARRANTY. UPON SOME SIMPLE INTERNET SEARCHING, IT SEEMS THIS IS CRACKING IS A COMMON OCCURRENCE FOR OWNERS OF THESE TRUCKS. BUT, NO ONE SEEMS TO KNOW IF IT WILL COMPROMISE THE AIRBAG DEPLOYMENT. I KNOW I WOULD PREFER TO NOT FIND THAT OUT IN AN ACCIDENT AND BELIEVE CHEVROLET SHOULD TAKE ACCOUNTABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818148January 5, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE REAR HATCH WOULD NOT OPEN. THE DEALER STATED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 04/20/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818169January 5, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING, VEHICLE SUDDENLY GOES INTO "REDUCED ENGINE POWER" MODE ("LIMP MODE") WITH CONSOLE MESSAGE "TRACTION CONTOL DISABLED, SERVICE STABILITRAK, ENGINE POWER REDUCED". GENERALLY OCCURS WHEN TEMPERATURES ARE LOWER THAN 25 DEGREES FARENHEIT. SHUTTING DOWN VEHICLE FOR SEVERAL MINUTES AND RESTARTING LEADS TO NORMAL OPERATION, HOWEVER VEHICLE WILL GENERALLY REPEAT SAME PROBLEM WITHIN 5-15 MINUTES IF OUTSIDE TEMPERATURE IS COLD ENOUGH (BELOW 25 DEGREES FARENHEIT) . ERROR CODE P1235 (THROTTLE POSITION SENSOR 1-2 CORRELATION...) IS SET, BUT MAY NOT PERSIST IN MEMORY. GM IS PROVIDING OWNERS WITH ADDITIONAL PROTECTIONS FOR 10 YEARS/120,000 MILES UNDER CSC-10047220-3332 (BULLETIN NO. 11273), HOWEVER NOT ALL VINS ARE INCLUDED. VEHICLE HAD THROTTLE BODY (INCLUDING SENSOR) REPLACED IN 2010 AND APPEARS TO BE EXHIBITING EXACT PROBLEMS COVERED BY THIS BULLETIN, HOWEVER GM DEALER AND GM ARE NOT EXTENDING PROTECTION FOR THIS VEHICLE. DEALER IS RECOMMENDING ANOTHER NEW THROTTLE POSITION SENSOR AND/OR THROTTLE BODY (INCLUDING SENSOR), ALONG WITH COMPUTER RESET. THIS INTERMITTENT PROBLEM HAS OCCURRED FOR MORE THAN THREE YEARS AND POSES A SIGNIFICANT SAFETY RISK WHEN THE VEHICLE IS IN MOTION AT NORMAL HIGHWAY SPEEDS (DRASTIC SUDDEN DECELERATION IN TRAFFIC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818210January 5, 2016
UNKNOWN OR OTHER
I HAVE SEVERAL CRACKS IN MY DASHBOARD. I TOOK MY CAR TO DON RINGLER CHEVROLET IN TEMPLE, TX AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND THAT IT WAS NOT RECALLED NOR COVERED UNDER WARRANTY. MY ENTIRE DASH MOVES WHEN YOU TOUCH IT AND I'M AFRAID THAT EITHER THE AIRBAGS WILL GO OFF WHILE I'M DRIVING OR WON'T DEPLOY IF I AM IN A WRECK. THESE CRACKS HAVE INCREASED IN SIZE OVER TIME. THE SMALL ONE IS THE NEWEST CRACK THAT APPEARED OVER CHRISTMAS. I FIRST DISCOVERED THE CRACK RIGHT ABOVE THE STEERING WHEEL IN FEBRUARY 2010. AT THE TIME, MY CAR WAS ONLY 1 1/2 YEARS OLD. I SPECIAL ORDERED MY SUBURBAN IN THE SUMMER OF 2008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817530January 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE ENGINE STALLED. THE ANTI-THEFT DETERRENT WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817620January 4, 2016
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE VEHICLE ACCELERATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, BACK AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10817679January 4, 2016
SERVICE BRAKES
WHILE APPLYING MY BRAKES ON HIGHWAY ROUT 87, NEAR ALBANY NY, THE PEDAL WENT TO THE FLOOR AND WE CRASHED INTO THE CAR IN FRONT OF US. AFTER BEING TOWED TO A AAA REPAIR FACILITY THEY TOLD US THAT THE BRAKES WERE FINE BUT THE STEEL BRAKE LINE HAD BLOWN OUT AND THE FLUID HAD LEAKED CAUSING LOSS OF STOPING POWER WITHOUT ANY WARNING... WE SPENT $890.00 PLUS A HOTEL ROOM FOR ONE NIGHT AS WE WAITED FOR THEM TO MAKE A REPAIR TO ONE BRAKE LINE. I RECENTLY FOUND OUT ALL THE BRAKE LINES ARE ROTTED OUT AND NEED TO BE REPLACED. THIS MAKES NO SENSE.....THERE IS A CLEAR SAFETY ISSUE HERE. PLEASE REOPEN THE CASE AND ADVISE A RECALL BEFORE A BIG SUV LIKE OURS HURTS SOMEONE IN A SMALL CAR BECAUSE THERE BRAKE LINES FAILED. THEY WON'T KNOW UNTIL ITS TO LATE!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817485January 3, 2016
UNKNOWN OR OTHER
SOUND BUFFETING IN WHEN TRAVELING 40-45 MPH. I HAVE READ THAT IT MAY HAVE TO DO WITH THE ROOF SEPARATING FROM THE ROOF BOWS. IS THIS JEOPARDIZING MY FAMILY'S SAFETY? IT ALSO CAUSES DISCOMFORT WHILE DRIVING. THIS SEEMS TO BE EXTREMELY WIDESPREAD; FOX NEWS AND USA TODAY HAVE RELEASED STORIES WHICH MEANS A LARGE PERCENTAGE OF VEHICLES ARE HAVING THESE ISSUES. A RECALL NEEDS TO BE ISSUED. NOW THAT GM AND NHTSA ARE PUBLICALLY AWARE, RESPONSIBILITY FOR ANY SAFETY VIOLATIONS ARE IN THERE HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817164December 31, 2015
ENGINE
WHEN VEHICLE IS IDLING WHILE NOT MOVING EXTREME AMOUNTS OF EXHAUST FUMES ARE ENTERING THE CABIN AREA THROUGH THE VENTILATION SYSTEM. THIS IS DUE TO DEFECTIVE EXHAUST MANIFOLD BOLTS WHICH ARE BREAKING ALLOWING THE EXHAUST MANIFOLD TO OPEN AND ALLOW FUMES TO ENTER THE ENGINE COMPARTMENT WHICH RESULTS IN THE EXHAUST FUMES ENTERING THE PASSENGER CABIN AREA THROUGH THE VENTILATION SYSTEM. THIS IS A HEALTH ISSUE FOR PASSENGERS INSIDE THE CABIN BREATHING THE TOXIC EXHAUST FUMES. THIS SHOULD BE A SAFETY RECALL ON GM TO FIX THE PROBLEM DUE TO POOR ENGINEERING DESIGN AND FOR USING POOR QUALITY COMPONENTS WHICH FAIL FOR NO REASON. ALSO THIS IS AN EXTREMELY DANGEROUS SITUATION FOR PASSENGERS INSIDE THE VEHICLE, WHICH HAVE TO BREATH THE DANGEROUS EXHAUST FUMES. GM SHOULD BE MADE TO REPAIR ALL VEHICLES AFFECTED BY THIS PROBLEM WHICH WERE DESIGNED AND ENGINEERED WITH INFERIOR PARTS WHICH ARE CAUSING THIS DANGEROUS SITUATION FOR MILLIONS OF PEOPLE ACROSS THIS COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817040December 30, 2015
AIR BAGS, STRUCTURE
VEHICLE DEVELOPED TWO CRACKS ON THE TOP OF THE DASHBOARD ASSEMBLY. ONE CRACK IS LOCATED ON THE PASSENGER SIDE OF THE VEHICLE, RUNNING FROM THE FORWARD-LEFT CORNER OF THE PASSENGER SIDE AIRBAG TO THE DEFROSTER VENT. THE OTHER CRACK IS ON THE DRIVER SIDE, INBOARD AND SLIGHTLY FORWARD OF THE INSTRUMENT PANEL "HUMP." CRACKS DISCOVERED WHILE VEHICLE WAS STATIONARY. I UNDERSTAND THIS TO BE COMMON, KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE AND RELATED GENERAL MOTORS VEHICLES (E.G., GMC YUKON, YUKON XL, AVALANCHE, TAHOE, ETC.). THIS IS A SAFETY ISSUE DUE TO THE LOCATION OF THE CRACKS POTENTIALLY AFFECTING PASSENGER SIDE AIRBAG DEPLOYMENT, CREATING A DANGEROUS SHARDS OF FLYING PLASTIC IN THE EVENT OF A PASSENGER SIDE AIRBAG DEPLOYMENT, THE POTENTIAL NEGATIVE IMPACT ON THE STRUCTURAL INTEGRITY OF THE DASHBOARD AND SUBSEQUENT NON-COMPLIANT PERFORMANCE DURING A COLLISION, AND POTENTIAL DUST AND WATER INTRUSION INTO THE INTERIOR OF THE DASHBOARD THROUGH THE CRACKS WHICH WOULD AFFECT THE VARIOUS ELECTRONIC COMPONENTS LOCATED IN THE DASHBOARD INTERIOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816265December 26, 2015
STRUCTURE:BODY
ROOF WILL NOT REMAIN ATTACHED TO THE ROOF BOWS. THIS CAUSES BUFFETING SIMILAR TO A WINDOW BEING DOWN WHEN ALL ARE UP. THE RESULTS SPAN FROM ANNOYING TO PAINFUL. ALSO THE VEHICLE EXHIBITS LOUD BOOMING NOISES OVER ROUGH PAVEMENT THAT IS NOT PREVALENT WHEN THE ROOF IS SECURED. THE DEALER REPAIRED AND REATTACHED THE ROOF BOWS BUT THE REPAIR ONLY LASTED ABOUT 2 MONTHS AND A 1000 MILES. THE DEALER HAS STATED THEY HAVE DONE ALL THAT THEY CAN. IF THE VEHICLE WAS CRASH TESTED WITH THE ROOF ATTACHED TO THE SUPPORT BOWS THEN IT SEEMS THAT A ROOF THAT HAS DETACHED COULD BE LESS SAFE TO UNSAFE SINCE BOW COLLAPSE AND TRAJECTORY DURING A ROLLOVER WILL BE ALTERED. A FURTHER ISSUE IS THAT WHEN THE ROOF BOW BEHIND THE SUNROOF DETACHES, THE ROOF LIFTS AND THIS CAN CAUSE LEAKING. AS CAN BE SEEN IN THE PICTURES, ONE SHOWS THE FORWARD SUNROOF TO ROOF INTERFACE WHICH IS VERY UNIFORM. THE REAR SURFACE AS LIFTED IN THE MIDDLE AND WILL GET HIGHER WITH TIME. THE THIRD PICTURE SHOWS THE ARC IN THE ROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811050December 17, 2015
UNKNOWN OR OTHER
DASH ON SUBURBAN HAS DEVELOPED MULTIPLE CRACKS THAT COULD POSE A SAFETY ISSUE IN THE EVENT AN AIRBAG MAY FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810689December 16, 2015
SUSPENSION, WHEELS, UNKNOWN OR OTHER
TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810520December 15, 2015
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKING POTENTIALLY AFFECTING THE USE OF THE AIRBAG AND THE ELECTRICAL COMPONENTS UNDER THE DASHBOARD ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810153December 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809860December 13, 2015
ENGINE, STEERING
EXHAUST BOLTS BROKEN AND CAUSING A LEAK MAKING THE VEHICLE UNABLE TO PASS EMISSIONS ALSO. STEERING STABILIZERS BROKEN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10809223December 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808800December 7, 2015
SERVICE BRAKES
THE PARKING BRAKE ON THIS VEHICLE HAS NEVER WORKED PROPERLY SINCE NEW AND NOW I GET A REJECTION STICKER IN THE STATE WHERE I LIVE DUE TO THIS AND THEN HAVE TO SPEND MONEY TO REPAIR IT AND IT STILL DOES NOT WORK. IT WILL NOT HOLD EVEN ON THE SLIGHTEST INCLINE. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808128December 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TWO YEARS AGO MY STABILITRAK FAILURE WARNING CAME UP. THE ENGINE WOULDN'T GO OVER 20 MPH. THE BATTERY WAS REPLACED AND THE ISSUE CORRECTED. THIS WEEK IT HAPPENED AGAIN. WHILE DRIVING, THE STABILITRAK WARNING CAME UP AND CAR POWER/ ACCELERATION WENT DOWN TO ALMOST NOTHING. CHEVY IS SAYING THEY *THINK* MY CAM SHAFT LIFTER FAILED AND IT'S ALMOST $7,000 TO FIX. THIS SEEMS TO BE AN ONGOING PROBLEM IN THE CHEVY/GMC CARA OF THIS MANUFACTURING TIME. IT'S DANGEROUS AND SOMEONE WILL GET KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808100December 2, 2015
UNKNOWN OR OTHER
PREMATURE REAR SECTION OF BRAKE LINE RUST OUT 2001 CHEVY SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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