Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11010103July 22, 2017
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED FROM THE STEERING WHEEL CONSUL TO THE AIRBAG COMPARTMENT. FEAR THAT THIS WILL IMPACT DEPLOYMENT OF AIRBAG OR CAUSE DASHBOARD TO SHATTER IF AIRBAG IS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006725July 21, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASH PANEL IS CRACKING VERY BADLY ON THE VEHICLE. ESPECIALLY AROUND WHERE THE AIRBAG IS SUPPOSED TO DEPLOY. CONCERNED THAT SHARP EDGES ON THE CRACKED PLASTIC WILL IMPAIR THE FUNCTION OF THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006514July 20, 2017
SERVICE BRAKES
THIS TRUCK IS EQUIPPED WITH A SUPPLIMENTAL VACUUM PUMP ON THE BRAKE BOOSTER, WHEN IT FAILS BRAKING IS REDUCED BY 50%. THE PART HAS BEEN DISCONTINUED BY CHEVY WITH NO PLANS FOR A REPLACEMENT. I HAVE HAD THE VEHICLE IN 3 SHOPS COMPLAINING OF POOR BRAKES, AND FINALLY THERES A SOLUTION. WHAT AM I SUPPOSE TO DO, SCRAP OUT A $10,000 VEHICLE ? IM SURE THIS HIDDEN PROBLEM HAS CAUSED A MANY ACCIDENTS THAT COULD OF BEEN AVOIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005585July 16, 2017
UNKNOWN OR OTHER
THE AIR CONDITIONER WENT OUT ON MY SUBURBAN IN EARLY JUNE. I AM STILL WAITING FOR THE PART THAT IS ON BACK ORDER. IT GETS VERY HOT IN THE SUMMER IN MY STATE AND IS CONCERNING TO ME AND MY CHILDREN. WHEN WE ARE STOPPED IN TRAFFIC IT IS HORRIBLE. WE CAN'T TAKE OUR DOGS WITH US BECAUSE IT IS TOO HOT FOR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005238July 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016 BUT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005022July 13, 2017
STRUCTURE:BODY
TAKATA RECALL DASH CRACKED AT PASSANGER SIDE AIRBAG. AFTER RESEARCH ONLINE I FOUND THIS IS A COMMON PROBLEM AND CHEVY WILL NOT TAKE RESPONSIBILITY FOR IT. I HAVE FRIENDS THAT HAVE THE SAME DASHES IN SAME YEAR MODEL IN 2 SILVERADO'S 1 SUBURBAN AND 1 TAHOE AND ALL HAVE CRACKED IN THE SAME SPOT. THE SUBURBAN DASH WAS REPLACED UNDER WARRANTY AND CRACKED AGAIN. MY DEALER SAID IT WAS OLD AND NOT UNDER WARRANTY SO THWY WILL NOT FIX IT. MY VEHICAL DASH CRACKED RIGHT OUT OF WARRANTY AND HAS BEEN TAKEN VERY GOOD CARE OF. I DO NOT EXPECT A $52,000 VEHICAL TO HAVE A DASH CRACK AND CHEVY NOT TO STAND BEHIND THEIR PRODUCT. THEY HAVE A PROBLEM IN THE STRUCTURE OF THE DASH AND NEED TO TAKE RESPONSIBILITY AND FIX IT. IT CONCERNS ME SINCE THE CRACK IS AT THE AIR BAG. I AM NOT SURE IF WHEN THE AIR BAG DEPLOYS IT COULD BRING A PIECE KF THE DASH WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005023July 13, 2017
UNKNOWN OR OTHER
DASHBOARD IS CRACKING IN SEVERAL LOCATIONS. FIRST CRACK APPEARED SEVERAL MONTHS AGO NEAR PASSENGER AIRBAG, NEW CRACK APPEARED ON DRIVER SIDE ABOVE INSTRUMENT PANEL. CONTACTED CHEVY, AND THEY WILL NOT COVER ANY PART OF THE REPAIR. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET (SEARCH GM CRACKED DASH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004938July 12, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO ED BOZARTH CHEVROLET OF LAS VEGAS, NEVADA WHERE IT WAS DIAGNOSED THAT THE FUEL LINE VAPOR LOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. BOTH THE DEALER AND THE MANUFACTURER ADVISED THE CONTACT TO USE "91 OCTANE FUEL ONLY" IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004961July 12, 2017
STRUCTURE:BODY, POWER TRAIN, WHEELS
DASH BOARD HAS DEVELOPED MAJOR CRACKS, PARKED IN DRIVE WAY MOTOR MOUNT BROKE, DISCOVERED AT INSPECTION ENGINE HAD TO BE REBUILT DIE TO EXCESSIVE OIL CONSUMPTION (COVERED UNDER WARRANTY) WHEELS CORODED FROM INSIDE, PITTED HEAD, TIRES LEAK AIR AS A RESULT PURCHASED AS A GM CERTIFIED VEHICLE, 32K MILES. HAD TO TAKE BACK NEXT DAY DUE TO WARPED FRONT BRAKE ROTORS...ANT CHEVY, SELLERSVILLE PA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004728July 12, 2017
UNKNOWN OR OTHER
DASH COVER. FIRST OFF THE DASH IS CRACKING LIKE SO MANY OTHERS. THE PIECES ARE GETTING SHARP AS IT IS THICK PLASTIC. I CUT MY HAND ON IT JUST DUSTING IT. THE PARTS THAT ARE CRACKED ARE RIGHT ABOVE THE INSTRUMENT PANEL. THE CRACKS HAVE GROWN THE WIDTH OF THE COVER. THESE CRACKS OCCUR FREQUENTLY IN MOTION OR NOT IN MOTION. I DON'T KNOW IF IT IS THE HEAT AND BUMPS BUT IT SEEMS TO BE A PROBLEM. MY CONCERN IS IF THE AIRBAGS GO OFF THOSE PIECES OF THE DASH COULD FLY AND BREAK OFF LIKE NOTHING AND HURT SOMEONE EVEN WORSE IN THAT TYPE OF SITUATION. THE PHOTO PROVIDED IS JUST TWO OF THE FOUR LOCATED ON THE DASH.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11004730July 12, 2017
TIRES
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN EQUIPPED WITH MICHELINE TIRES, TIRE LINE: LTXM/S2, TIRE SIZE: 265/70/17 N/A, AND DOT NUMBER: M3KP494X. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE OBSERVED THREAD SEPARATION ON THE FRONT DRIVER, FRONT PASSENGER SIDE TIRES AND THE PASSENGER SIDE REAR TIRE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A TIRE TECHNICIAN ON JULY 12, 2017. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND INFORMED THE CONTACT THAT ONCE THE TIRES WERE DIAGNOSED TO CONTACT THEM BACK. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004288July 11, 2017
ENGINE
WE HAVE A 2007 SUBURBAN WITH THE 5.3L ENGINE. AFTER, MUCH RESEARCH ON THE INTERNET, MY WIFE AND I HAVE FOUND THAT THERE EVIDENTLY IS A DESIGN FLAW WITH THE AFM LIFTERS. OUR VEHICLE DOES HAVE MILES, BUT SINCE THIS EVIDENTLY IS A VERY COMMON PROBLEM, WE DID THINK CHEVROLET WOULD AT LEAST OFFER SOME ASSISTANCE WITH THE REPAIR. A LIFTER COLLAPSED AND THE COST TO REPLACE THE LIFTERS IS $3,500.00, PLUS TAX AT TOM GILL CHEVROLET IN FLORENCE, KY. I DON'T BLAME THE DEALER FOR THIS, BUT CHEVROLET HAS REALLY DROPPED THE BALL ON THIS ISSUE FOR MANY, MANY VEHICLES WITH THE SAME ISSUE. SOMETHING SHOULD BE DONE TO BETTER PROTECT THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003968July 10, 2017
UNKNOWN OR OTHER
I HAVE MULTIPLE CRACKS FORMED ON MY DASH PANEL OVER THE INSTRUMENT CLUSTER ONE IS VERY LARGE I KNOW THIS IS A MAJOR ISSUE ON THIS VEHICLE AND COULD CAUSE INJURY IF IN A ACCIDENT. THE VEHICLE WAS SITTING IN MY DRIVEWAY WHEN THIS HAPPENED.THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004080July 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. ON SEVERAL OCCASIONS, THE AIR CONDITIONER BECAME INOPERABLE WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS TAKEN TO HALL CHEVROLET CHESAPEAKE (3412 WESTERN BRANCH BLVD, CHESAPEAKE, VA (877) 475-0719) WHERE IT WAS DIAGNOSED THAT THE MOTOR BLOWER OVERHEATED AND BURNED, AND THE WIRE HARNESS RUINED THE CONTROL MODULE. THE DEALER STATED THAT THE CONTROL MODULE, BLOWER MOTOR, AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 62,200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003843July 9, 2017
AIR BAGS, UNKNOWN OR OTHER
(1)TAKATA RECALL (2) DASH BOARD CRACKED AT INSTRUMENT CLUSTER AND BY PASSENGER AIRBAG. PURCHASED THIS VEHICLE IN THIS CONDITION. WAS INFORMED BY THE DEALER THAT IS A COMMON ISSUE FOR THIS YEAR/MODEL CHEVROLET AND WOULD HAVE TO ADDRESS THE PROBLEM WITH A GM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003862July 9, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASHBOARD CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003886July 9, 2017
SERVICE BRAKES
CORRODED AND LEAKING BRAKE LINES. ABS ACTIVATING DURING LOW SPEED BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003627July 7, 2017
AIR BAGS
TAKATA RECALL - RECEIVED THE RECALL NOTICE JULY 2016 AND HAVE NOT HEARD ANYTHING YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003278July 6, 2017
ELECTRICAL SYSTEM
ONSTAR RADIO ANTENNA LEAKS WATER CAUSING NOT TO FUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003061July 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT CALLED A LOCAL DEALER (SUN CHEVROLET, LOCATED ON 2939 WASHINGTON RD, MCMURRAY, PA 15317) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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