Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11015857August 16, 2017
UNKNOWN OR OTHER
IN LESS THAN A MONTH MY DASH HAS CRACKED IN MULTIPLE PLACES. I AM CONCERNED WHAT IMPACT THESE CRACKS WOULD HAVE WITH THE PROPER DEPLOYMENT OF MY VEHICLE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015866August 16, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE VEHICLE IS IN FOWARD DRIVING MOTION ON STREET OR HIGHWAY(20 - 70MPH)OUT OF NO WHERE, TRUCK WILL HAVE A QUICK SECOND HALT IN ITS MOTION, AS IF SOMEONE PULLED AND RELEASED THE EMERGENCY BRAKE(SEE ATTACH RECORDING) ALL I FEEL IS A SUDDEN JERK WHICH ITS INTENSITY DEPENDS ON TRAVELING SPEED. IT STARTLES ME EVERY TIME! DURING THIS TIME, THE SPEED GAUGE DROP THEN RESUMES REGULAR SPEED, CHECK ENGINE LIGHT APPEAR BUT IMMEDIATELY TURNS OFF AS DOES THE WORDS "PARK ASSIST OFF" ALSO DISPLAYS THEN IMMEDIATELY GOES AWAY. THESE SPORADIC EPISODE ARE BECOMING MORE FREQUENT AND COULD CAUSE TRAGIC ACCIDENT. I HAVE MADE SEVERAL ATTEMPTS TO HAVE ISSUE DIGNOSED BUT UNFORTUNATELY DOES NOT GENERATE CODES, ACCORDING TO ONSTAR. DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE. HOWEVER THEY RECOMMENDED REPLACING THROTTLE POSITION SENSOR, BRAKE LAMP SWITCH, SPARK PLUGS AND WIRES, MASTER CYL AND BRAKE BOOSTER, FLUSHING AND REPLACING BRAKE FLUID FOR POSSIBLE SOLUTIONS BUT IT DID NOT FIX THE PROBLEM. WHAT I HAVE NOTICE THE ISSUE BECOMES MORE FREQUENT WHEN THERE IS STUDDEN BRAKING(STOP AND GO TRAFFIC) FOLLOWED BY INCREASED ACCELERATION. IN ADDITION WHILE SITTING IDLE IN PARK FOR ABOUT 10MINS WITH A/C ON, TRUCK IDLES DOWN LIKE IT IS ABOUT TO CUT OFF(ENGINE LIGHT COMES ON THEN IMMEDIATELY OFF) BUT DOESN'T . DEALERSHIP WAS UNABLE TO DUPLICATE THAT TOO. ALSO AFTER BRAKING FOR STOP LIGHT I SOMETIMES FEEL SEVERAL THUMPS AS THOUGH I'M NOT PUTTING ENOUGH PRESSURE ON BRAKE PEDDLE. NO MATTER HOW MUCH PRESSURE I PUT ON BRAKES THE THUMPS STILL SPORADICALLY OCCUR. SOMETIME WHEN THIS HAPPENS IT IS FOLLOWED BY THE FIRST ISSUE I MEANTIONED WHEN DRIVING IS RESUMED (HAULT,ENGINE LIGHT, PARK ASSIST OFF WARNING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015354August 15, 2017
UNKNOWN OR OTHER
THE DASH HAS CRACKED AROUND THE AIRBAG AND AROUND THE DEFROSTER AND MORE CRACK STARTING. THIS HAS BEEN A MAJOR PROBLEM FOR SO MANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014896August 13, 2017
AIR BAGS, STRUCTURE:BODY
MY DASH CRACKED ON MY SUBURBAN JUST LIKE MY TAHOE DID AND THE AIRBAG LIGHT GOES OFF. I KNOW THERE'S A RECALL BUT THE CRACKED DASH TRIGGERED THE WARNING LIGHT. THOUSANDS AND THOUSANDS OF CHEVY OWNERS HAVE CRACKED DASHES JUST LIKE MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014205August 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK IN MULTIPLE AREAS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 10/19/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013435August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ UPDATED 11/09/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013593August 7, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING ABOVE THE STEERING WHEEL AND ALSO ON THE PASSENGER SIDE NEAR THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013070August 6, 2017
UNKNOWN OR OTHER
FRONT DASH BOARD IS STRUCTURALLY CRACKED WITHOUT INCIDENT, CRACKED AROUND FRONT PASSENGER AIRBAG , IN THE EVENT OF DEPLOYMENT, DASH MATERIAL MAY IN FACT CREATE SHRAPNEL OR OTHER SHARP OBJECT INFLICTING INJURY OR DEATH TO VEHICLE PASSENGERS. GM HAS FAILED TO FORMALLY RECOGNIZE THIS PROBLEM. ALSO NOTEWORTHY IS GM DEALER ALREADY REPLACED COMPLETE DASHBOARD AT A COST OF ALMOST $2000, AND 14 MONTH LATER CRACKED AGAIN. VEHIICLE LOCATED IN ARIZONA, GARAGED PARKED AND 65,000 MILES ON ODOMETER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013027August 5, 2017
STRUCTURE:BODY
DASHBOARD CRACKED IN TWO DIFFERENT SPOTS. DEALERSHIP AND GM SAID THERE IS NO RECALL FOR THIS HOWEVER THERE ARE NUMEROUS CUSTOMERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012789August 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE STERLING MCALL GMC DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012705August 3, 2017
UNKNOWN OR OTHER
THE DASH BOARD CRACKED IN TWO PLACES, ONE BY THE PASSENGER SIDE AIRBAG AND ONE BY THE INSTRUMENT CLUSTER. THIS OCCURRED WHILE DRIVING HOME FROM WORK ON A PAVED ROAD OUT OF THE BLUE. HEARD A "SNAP" SOUND AND THERE IT WAS, CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011267July 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE HENDRICK CHEVROLET DEALER LOCATED IN RALEIGH, NC WHO STATED THAT THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011322July 28, 2017
UNKNOWN OR OTHER
THE REAR LOCK ACTUATOR BECAME FAULTY AND WAS REPLACED 6/13. JUST SHORT OF 4YRS,THE ACTUATOR BECAME FAULTY AGAIN IN 6/1/17. THE DEALER WAS CONTACTED AN WAS TOLD SORRY, THE WARRANTY (1YR) HAD EXPIRED. 2 THINGS ARE THE PROBLEM WITH THIS ACTUATOR. BECAUSE THE BACKHATCH IS KEYLESS AND HAS NO RELEASE FROM THE INSIDE, THIS POSES AS A SAFETY RISK IF TRAPPED INSIDE THE VEHICLE. THERE ARE OTHER NUMEROUS SIMILAR COMPLAINTS FOR THE ACTUATOR BECOMING FAULTY WITHIN A SHORT PERIOD OF TIME, COSTING $700+ TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011367July 28, 2017
STEERING, SUSPENSION
OUR SUBURBAN IS LOSING STEERING CONTROL AND THE FRONT SUSPENSION BEGINS TO BOUNCE. THE WARNING ON THE DASH IS "ACTION REQUIRED" STEERING ASSIST IS REDUCED DRIVE WITH CARE. THE VEHICLE HAS HAD THIS HAPPEN IN STATIKNARY AND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010738July 26, 2017
STRUCTURE:BODY, SUSPENSION, WHEELS
CAR SHAKES AT SPEEDS OVER 65MPH WITH NO SOLUTION FROM DEALER OR CHEVROLET AFTER MULTIPLE TRIPS TO DEALER FOR A PERMANENT REPAIR. OR RESPONSE FROM CHEVROLET CUSTOMER SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010477July 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE, IT FAILED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER MYRTLE BEACH CHEVROLET CADILLAC LOCATED AT 1785 HIGHWAY 501 MYRTLE BEACH SC 29577 WHERE IT DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-3107409216. THE CONTACT HAD EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010288July 24, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD. THE DASHBOARD IS CRACKED IN 5 PLACES, WHICH IS QUITE A SAFETY CONCERN. IF AIRBAGS WERE TO GO OFF, SHARP CHARDS OF PLASTIC WOULD COME FLYING. VEHICLE WAS STATIONARY WHEN I NOTICED FIRST CRACK 5 YEARS AGO, ALL THE OTHERS HAVE COME YEARLY AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010082July 22, 2017
UNKNOWN OR OTHER
I BOUGHT A NEW 2009 CHEVY SUBURBAN IN NOV. 2009 AND EVENTUALLY TRADED IT IN FOR ANOTHER VEHICLE IN JULY 2015 AS THE CRACKED DASHBOARD CONCERNED ME. IT HAD 2 CRACKS, BOTH VERY CLOSE TO THE AIRBAGS. TO THE BEST OF MY KNOWLEDGE, IT STARTED TO CRACK IN 2011. HOWEVER, OTHER DEFECTS FOLLOWED, SUCH AS FRONT ROW CENTER SEAT LID BREAKING, DRIVERS AND FRONT PSGR SEAT REAR POCKETS BREAKING, INTERIOR DOOR HANDLE STARTED TO PEEL AND CUT MY WIFE'S FINGERS A FEW TIMES, LIFTGATE'S STRUTS FAILED IN SEPT. 2012, GOT IT REPLACED (PAID OUT OF POCKET ABOUT $200), BUT BROKE AGAIN IN DEC. 2013. ON THE EXTERIOR, THE SIDE MOLDING STARTED TO CURL UP IN 2010, VERY EMBARRASSING TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010086July 22, 2017
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN MULTIPLE PLACES. RATTLES, MAKES A LOT OF CABIN NOISE AND IS DISTRACTING. NOT A SAFETY ISSUE PER SE. BUT DASH WAS CRACKED NOW FOR MANY YEARS. WHAT IS GM'S POSITION ON REPLACING DASHBOARD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010098July 22, 2017
UNKNOWN OR OTHER
THE DASHBOARD CRACKS ON ITS OWN AS IT EXPANDS OVER TIME WITH HEAT AND WEAR. THE CRACKS OCCUR AROUND THE DRIVER SIDE DASH AND THE PASSENGER SIDE AIRBAG COMPARTMENT, MAKING IT QUESTIONABLE AS TO HOW THE CAR WILL HOLD UP DURING A COLLISION AND WHETHER OR NOT THE PASSENGER SIDE AIRBAG WILL DEPLOY PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban