Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10995872June 19, 2017
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STARTED TO PULL WHILE ATTEMPTING TO CHANGE LANES. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND STEERING ABILITY WAS LOST. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN DROVE SLOWLY HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V112000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY NHTSA HAD THE ABILITY TO ADD THE VIN TO THE RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 89,139.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995901June 19, 2017
STRUCTURE:BODY
DASH SPONTANEOUSLY CRACKED AT THE AIRBAG PANEL AND OVER THE INSTRUMENT PANEL IN 2011 SUBURBAN WITH 39,000 MILES. GARAGE STORED. I HAVE CONCERN ABOUT THE AIRBAG DEPLOYMENT SAFETY WITH THIS CRACK. A SEARCH ON-LNE REVEALS THIS IS A VERY BIG PROBLEM FOR MANY CHEVY AND GM SUBURBAN/TAHOE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995883June 19, 2017
ENGINE
THE VEHICLE HAS HAD NUMEROUS ENGINE ISSUES AND ABNORMAL OIL CONSUMPTION. THE MOTOR HAS FAILED AT 149,000 MILES AND FOLLOWS THE PATTERN OF NUMEROUS OTHER COMPLAINTS. OIL CONSUMPTION LIFTER NOISE COMPLETE ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995775June 18, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995687June 17, 2017
TIRES, TIRES:TREAD/BELT
DRIVING RURAL ROAD @55 MPH. LEFT REAR TIRE TREAD SEPARATED. NO CONTACT WITH ROAD DEBRIS OR POTHOLES PREVIOUS. TPMS INDICATED 73 PSI IN UNLOADED VEHICLE. LOSS OF CONTROL WAS PROBABLE HAD THIS OCCURRED ON A CURVE OR WITH TRAFFIC OR RAIN. 3 OF 4 TIRES HAVE FAILED DUE BUBBLES. THIS IS A DEFECT IN MANUFACTURE NOBODIES LUCK IS THAT BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995718June 17, 2017
SERVICE BRAKES
BRAKE BOOSTER WENT OUT WHILE DRIVING WITH MY CHILDREN IN THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995480June 16, 2017
UNKNOWN OR OTHER
DASH CRACKING AT CORNER OF AIRBAG COMPARTMENT. MAY BE DUE TO HEAT AND/OR STRESS (DESIGN DEFECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995503June 16, 2017
ELECTRICAL SYSTEM
DOOR LOCK/UNLOCK ACTUATORS ARE FAILING TO OPERATE, WHICH POSES SAFETY CONCERN FOR CHILDREN IN THESE VEHICLES. I'VE HAD TWO FAIL. THIS IS A COMMON AND WIDE-SPREAD ISSUE WITH MANY 2007-2013 GM TRUCKS AND SUVS. JUST FOR MY PARTICULAR VEHICLE (2009 SUBURBAN) I COUNTED 13 OTHER COMPLAINTS (WITH NHTSA ID #S) ON THIS WEBSITE FOR THIS ISSUE. APPARENTLY THE ELECTRIC MOTOR IN THE ACTUATOR MODULE FOR EACH DOOR LOCK IS POOR QUALITY AND PRONE TO FAILURE. GIVEN THE SAFETY RISK AND NUMBER OF VEHICLES INVOLVED, I'M SURPRISED THAT A RECALL HAS NOT BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995625June 16, 2017
UNKNOWN OR OTHER
MY VEHICLE'S DASH HAS DEVELOPED TWO CRACKS ON TOP OF THE INSTRUMENT PANEL NEAR THE PASSENGER AIRBAG AND ABOVE THE DRIVER'S INSTRUMENT CLUSTER CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED. THIS SAME ISSUE HAS HAPPENED ON MY 2010 CHEVROLET SUBURBAN TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995295June 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE HAD NOT BEEN ANY REMEDY FOR THE RECALL REPAIR. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995313June 15, 2017
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASH ON MY 2011 CHEVY SUBURBAN. THE CRACKS EXTENDED THE LENGTH OF THE DASH AND UP AND AROUND THE PASASNGER AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995066June 14, 2017
ENGINE
A/C COMPRESSOR FROZE AND THUS BROKE THE BELT. I WAS DRIVING WHEN THE A/C WENT OUT. IT WAS ABOUT 95 DEGREES OUT THAT DAY. BOTH HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995077June 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BILLION AUTO CHEVROLET LOCATED AT 4200 W 12TH ST, SIOUX FALLS, SD 57107; (605) 988-8538) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE PARTS WERE NOT AVAILABLE. CASE NUMBER: 8-3027498776 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .... UPDATED 11/13/17 *BF UPDATED 11/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995107June 14, 2017
UNKNOWN OR OTHER
HAVE BEEN WAITING ON AC CONDENSER FOR 7 WEEKS WITH NO IDEA HOW MUCH LONGER IT WILL BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995134June 14, 2017
SERVICE BRAKES
BRAKES STOPPED WORKING . FIRST TIME IT HAPPENED I THOUGHT IT WAS MY IMAGINATION AS I WAS IN A PARKING LOT GOING EXTREMELY SLOW. NEXT DAY IT HAPPENED WHEN BACKING OUT OF MY DRIVEWAY. HAD TO PRESS BRAKES EXTREMELY HARD AND IT ROLLED TO A STOP AS IT HIT CURB ON OTHER SIDE OF ROAD. TOOK IT TO DEALER AND THEY REPLACE THE VACUUM BOOSTER WHICH HAD FAILED AT APROX. 50,000 MILES. NOT COVERED UNDER WARRANTY. EVERY OTHER PART OF BRAKES BESIDES NORMAL WEAR AND TEAR IS COVERED. I WAS LUCKY IT HAPPENED IN MY DRIVEWAY AND NOT WHILE DRIVING AT HIGHER SPEEDS IN TRAFFIC. I HAVE ADDITIONAL COMPLAINTS ABOUT THIS VEHICHLE. THE CLIPS HOLDING DRIVERS SEAT HAD TO BE REPLACED AT 40,000 MILES BECAUSE SEAT WAS SLIDING FROM SIDE TO SIDE. THEY ARE ALL READY LOOSE AGAIN AT 60,000 MILES ALTHOUGH NOT AS BAD AS FIRST TIME. MY AC CONDENSER WENT OUT AT 62,000 MILES. IT HAS BEEN ON NATIONAL BACKORDER FOR 7 WEEKS AND I AM STILL WAITING. THE CAR SHAKES ON THE INTERSTATE AT APROX 70 -75 MILES PER HOUR. THE DEALERSHIP HAS BALANCED THE TIRES AND THIS HAS NOT FIXED PROBLEM. AFTER DRIVING ON INTERSTATE AT HIGH SPEEDS FOR EXTENDED PERIOD OF TIME, WHEN STOPPING THE CAR IDLES VERY ROUGH AND HAS EVEN CUT OFF. THE DEALERSHIP RAN A FUEL INDUCTION SERVICE. WILL SEE IF IT WORKS WHEN I GET IT BACK AFTER THEY REPLACE AC CONDENSER. THE CAR SHIFTS HORRIBLY, ESPECIALLY WHEN GOING SLOW. WAS TOLD THAT IS A PROBLEM WITH THE FUEL EFFICIENT SHIFTING AND THERE IS NO REPAIR...JUST TO MANUALLY SHIFT. ALSO, THE HOOD OF THE CAR HAS TINY RUST SPOTS COMING THROUGH THE PAINT ALL OVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995213June 14, 2017
UNKNOWN OR OTHER
AT 48,000 MILES, THE AC CONDENSER HAS CRACKED, AND THE DEALER HAS TOLD US THIS IS A MANUFACTURER'S PROBLEM. THE REPLACEMENT PART IS ON NATIONAL BACKORDER, AND WE HAVE WAITED 5 WEEKS FOR THE REPLACEMENT PART TO COME IN. NIETHER THE DEALER OR GM CAN TELL US WHEN THE REPLACEMENT PART WILL ARRIVE. I HAVE FILED A COMPLAINT WITH GM, AND THE CASE NO. IS 8-3029151511.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994383June 12, 2017
STRUCTURE:BODY
MY DASHBOARD CRACKED IN TWO PLACES AFTER A FEW YEARS.. ONE OVER THE DRIVERS SIDE STEERING WHEEL AND AT THE CORNER OF THE PASSENGERS AIR BAG.. SEE PICTURES. FROM WHAT I AM HEARING THIS IS HAPPENING A LOT. WE HAVE ALWAYS BEEN CHEV SUB AND TAHOE BUYERS.. THIS IS NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994454June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DON HEWLETT CHEVROLET BUICK LOCATED AT 7601 S INTERSTATE HWY 35, GEORGETOWN, TX 78626; (512) 681-3000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD HAVE TO WAIT FOR THE REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994323June 11, 2017
UNKNOWN OR OTHER
CRACKING DASHBOARD AROUND THE PASSENGER AIRBAG AND THE INSTRUMENT CLUSTER. POSSIBLE LOSE PARTS CAN HURT SOME BODY DURING IN ACCIDENT. CRACKS DEVELOPING CONSTANTLY ALL OVER THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994277June 10, 2017
UNKNOWN OR OTHER
CRACK DASHBOARD ON SUBURBAN. AND IT CONTINUES TO CRACK IT WOULD BE A HOLE RIGHT IN FRONT OF THE DRIVER SEAT RIGHT ABOVE THE CURVE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban