Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11022169September 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORTER CHEVROLET (414 E CLEVELAND AVE, NEWARK, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER INFORMED THE CONTACT THE ENGINEERS THOUGHT THE VEHICLE WAS SAFE TO OPERATE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021550September 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WATSON CHEVROLET INC, LOCATED AT 625 W AUTO MALL DR TUCSON, AZ 85705 520-329-4097) AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 83028495086. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021562September 5, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED UNTIL THE RAIN STOPPED, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO RANDY WISE BUICK GMC DEALER (2530 OWENS RD, FENTON, MI) AND INFORMED THE CONTACT THAT THE WIPERS WERE ONLY GOOD FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE REPLACED TWO YEAR AGO BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021606September 5, 2017
UNKNOWN OR OTHER
VEHICLE DEVELOPED CRACK ACROSS DASHBOARD BETWEEN PASSENGER AIRBAG AND WINDSHIELD VENT PANEL. VEHICLE WAS STATIONARY AND PARKED IN SHADE WHEN DAMAGE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021647September 5, 2017
UNKNOWN OR OTHER
I NOTICED THE DAMAGE ON YESTERDAY. THE DASH ON THE PASSENGER SIDE HAS A CRACK FROM THE TOP TO THE BOTTOM NEAR THE AIRBAG. MY CONCERN IS THAT IT HAS ALREADY CAUSED DAMAGE OR WILL EVENTUALLY CAUSE DAMAGE TO THE AIRBAG AND/OR CAUSE HARM TO A PASSENGER RIDING ON THAT SIDE. I AM SOMEWHAT CONCERNED ABOUT DRIVING IT. I NOTICED IT ON YESTERDAY, SEPTEMBER 4, 2017. I HAVE READ QUITE A FEW COMPLAINTS BY OTHERS INVOLVING DAMAGE WITH THE DASH AREA ON THIS TYPE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021385September 4, 2017
UNKNOWN OR OTHER
FOR THE PAST FEW MONTHS MY 2011 SUBURBAN WILL RANDOMLY NOT WANT TO SHIFT FROM PARK INTO DRIVE. THE GEAR SHIFTER ACTS LIKE IT IS STUCK. I HAVE TO PUMP THE BRAKE SEVERAL TIMES BEFORE IT WILL ENGAGE. OVER THE WEEKEND MY HUSBAND HAD MY CAR KEYS IN HIS POCKET, OUR 4 YEAR OLD SON CLIMBED INTO THE DRIVERS SEAT AND STARTED TO HOP OVER THE CENTER CONSOLE TO GET TO PASSENGER SIDE. MY HUSBAND WAS GETTING IN IMMEDIATELY AFTER HIM TO SIT IN DRIVERS SEAT. WHEN MY SON HOPPED OVER, HE ACCIDENTLY GRABBED THE GEAR SHIFTER AND MY CAR ROLLED DOWN THE DRIVEWAY INTO OUR CAMPER. SINCE THE CAR WAS NOT ON, NO KEYS IN THE IGNITION, MY HUSBAND'S ATTEMPTS TO STOP IT FAILED. THERE WAS NOT ENOUGH DAMAGE TO TURN INTO OUR INSURANCE COMPANY BUT WE ARE CONCERNED ABOUT THE PROBLEM WITH THE GEAR SHIFTER BEING STUCK AND NOW THIS. I FOUND A RECALL FOR THIS SAME EXACT PROBLEM ON 2013 MODELS AND AM CURIOUS IF IT SHOULD EXTEND TO 2011 AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11021301September 3, 2017
STRUCTURE:BODY
I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021090September 1, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. ON ALL FOUR DOORS, THE EXTERIOR TRIM WAS DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ADHESIVE ON THE TRIM WAS INADEQUATE AND NEEDED TO BE REAPPLIED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. HEARTLAND CHEVROLET (LOCATED AT 501 N STATE ROUTE 291, LIBERTY, MO) DIAGNOSED THAT THE BONDING AGENT ON THE TRIM WAS DEFECTIVE AND THE PANELS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020980August 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHEVROLET OF PEMBROKE PINES, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE MANUFACTURER HAD NOT GRANTED THEM PERMISSION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020581August 30, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING LIGHTS RANDOMLY FLASH OFF AND ON AND THE TURN SIGNAL AND HAZARD LIGHTS WOULD NOT OPERATE. AFTER TURNING THE VEHICLE OFF, THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO HAMPTON CHEVROLET LOCATED IN HAMPTON VIRGINIA WHO DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020523August 30, 2017
UNKNOWN OR OTHER
THE AIR CONDITIONER STOPPED BLOWING COLD AIR AND UPON REVIEW BY THE DEALER THE CONDENSER NEEDS TO BE REPLACED. HOW DOES A VEHICLE THAT IS ONLY 2 YRS OLD AND NEVER BEEN IN AN ACCIDENT HAVE A HOLE IN THE CONDENSER? THIS IS RIDICULOUS AND IS VERY DANGEROUS DURING PERIODS OF EXTREME HEAT. I PURCHASED A NEWER VEHICLE TO AVOID ISSUES AND REPAIRS SUCH AS THIS. THE AC DOES NOT WORK WHETHER THE CAR IS IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020480August 29, 2017
UNKNOWN OR OTHER
DASH CRACKED AROUND PASSENGER AIR BAG. NOT SURE WHEN IT HAPPENED. IT'S A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020065August 28, 2017
SERVICE BRAKES
THE BRAKES ON MY 2015 CHEVY SUBURBAN ARE LOCKING WHEN DRIVING A LOW SPEED. THE PROBLEM STARTED ALL OF THE SUDDEN WHILE DRIVING UNDER DRY ROAD CONDITIONS ON A CITY STREET. IF YOU PRESS ON THE BRAKE PEDAL , IT DOES NOT MOVE AND THE CAR DOES NOT STOPPED. I ALMOST HIT A FAMILY OF 4 THAT WAS CROSSING IN FRONT OF ME. THE CAR HAS BEEN AT DICK BEARD CHEVROLET IN HYANNIS, MA AND THEY ARE SAYING THAT THERE IS NO ISSUE WITH THE BRAKES AND AVOIDING SOLVING THE PROBLEM. I'VE CALLED CHEVROLET 4 TIMES AND THEY ARE NOT CALLING ME BACK. THE CAR IS NOT SAFE TO DRIVE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020073August 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MANASSAS CHEVROLET, 8000 SUDLEY RD, MANSSAS, VA) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR BRAKE LINES COLLAPSED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED AND A VOICE MESSAGE WAS LEFT, BUT THE CONTACT HAD NOT RECEIVED A CALL BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 11/01/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019364August 24, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
BRAKE LINES RUSTED THROUGH FRONT PASSENGER SIDE CAUSING MINOR ACCIDENT DEC 2015 SEPARATE INCIDENT:: HIGH-PRESSURE FUEL LINE RUSTED THROUGH CAUSING FUEL TO SPRAY AROUND THE FRONT OF GAS TANK AREA UNNOTICED FOR 2 TRIPS. THANKFULLY NO FIRE RESULTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11019321August 24, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HUGE CRACK IN THE DASHBOARD, DRIVER SIDE. THE ELECTRICAL HAS BEEN BAD IN THIS VEHICLE EVER SINCE WE'VE HAD IT SINCE 2009 FOR THE PAST FIVE YEARS THE WINDOW CONTROLS DON'T WORK AND THE RADIO DOESN'T WORK CAR JUST STOPS ON ITS OWN AND DIES REAR PASSENGER RADIO GETS EXTREMELY HOT TO WEAR IT CAUSES THE SKIN TO BE BURNED. VEHICLE RATTLES EXTREMELY LOUDLY AND KEEPS GETTING WORSE OVER THE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018816August 22, 2017
UNKNOWN OR OTHER
I NOTICED WHILE DRIVING MY VEHICLE THAT MY DASH STARTED TO RATTLE. AFTER GETTING TO SCHOOL TO DROP MY KIDS OFF, I NOTICED THAT I HAD A CRACK IN MY DASH RESONATING FROM THE TOP OF THE STEERING WHEEL PORTION OF THE DASH. IT HAS SINCE THEN GROWN ANOTHER CRACK AND THE ORIGINAL CRACK IS BECOMING LONGER AND LONGER. THE DASH IS NOW CRACKED AT THE CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. I AM CONCERNED THAT THE CRACKS ARE GOING TO JUST CONTINUE UNTIL I'M UNABLE TO KEEP THE VIBRATIONS TO A MINIMUM. I'M ALSO CONCERNED ABOUT THE CRACK NOW OVER BY THE AIRBAG. I DON'T KNOW IF THIS WOULD CAUSE THE AIRBAG TO MALFUNCTION IF IT CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016352August 19, 2017
AIR BAGS
TAMARA RECALL. VEHICLE IS TELLING ME TO SERVICE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016092August 17, 2017
UNKNOWN OR OTHER
DASH HAS CRACK NEAR PASSENGER AIR BAG AND BEHIND INSTRUMENT PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015772August 16, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
CRACKING DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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