Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11025280September 25, 2017
AIR BAGS
WE WERE ON A TWO LANE ROAD HEADING WESTBOUND. EAST BOUND VEHICLE CROSSED CENTER STRIP STRIKING OUR FRONT DRIVERS SIDE OF VEHICLE. WE WERE ON A CURVE IN THE ROAD, TRAVELING APPROX 40-45MPH WHILE OTHER VEHICLE WAS TRAVELING THE SAME MPH IF NOT MORE. OUR VEHICLE SUSTAINED FRAME DAMAGE TO THE FRONT DRIVERS SIDE AS WELL AS ALL AIRBAGS DEPLOYING EXCEPT PASSENGER SIDE AIRBAG/IN SEAT AIRBAG. AIRBAGS THAT DID DEPLOY INCLUDE: STEERING WHEEL, DRIVERS CURTAIN, DRIVERS SIDE AIRBAG/SEAT, PASSENGER DASH BOARD, PASSENGER CURTAIN, MIDDLE ROW CURTAINS (BOTH SIDES), 3RD ROW CURTAINS (BOTH SIDES). PASSENGER SITTING IN FRONT SEAT IS AN ADULT AND LARGE ENOUGH THAT THE AIRBAG SHOULD HAVE DEPLOYED. ATTACHED ARE PICTURES TO SHOW ALL AIRBAGS IN FRONT ROW, AS WELL AS VEHICLE DAMAGE AND POLICE REPORT. I HAVE ADDITIONAL PHOTOS TO SHOW THE REST OF THE AIRBAGS IF NEEDED.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11025451September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRIENDLY CHEVROLET (2754 N STEMMONS FWY, DALLAS, TX 75207, (214) 920-1900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025219September 24, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025202September 23, 2017
ENGINE
THIS ENGINE USES 1 QUART OF OIL IN 750 MILES. THIS IS EXCESSIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024940September 22, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
INTERMITTENT ELECTRICAL SHORT - RADIO NO POWER, DVD NO POWER. INTERMITTENT ELECTRICAL SHORT - STABILITY CONTROL DISPLAYING AFTER POWER RESTORED. INTERMITTENT ELECTRICAL SHORT AND HE VEHICLE STALLED ON 09/21/2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024916September 21, 2017
SERVICE BRAKES
BRAKE LINES RUSTED THRU. I HAVE HAD SEVERAL 80S 90S AND 2000 2001. 2002 CHEVYS WITH RUSTED BRAKE LINES WHICH COULD HAVE BEEN A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024707September 20, 2017
STRUCTURE:BODY
DASHBOARD IS CRACKING AND NON-REPAIRABLE. MY RESEARCH FINDS THAT THIS ISSUE HAS HAPPENED TO A VAST NUMBER OF 2007-2014 GM VEHICLES, THAT DEALERSHIPS AND GM ARE REFUSING TO FIX THE DASHBOARDS, AND THAT THE DASHBOARDS CONTINUE TO BREAK DOWN, CREATING MORE POTENTIAL FOR HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024147September 19, 2017
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING NEAR INSTRUMENT PANEL AND PASSENGER AIRBAG CAUSING A DEBRIS CONCERN DURING NORMAL VEHICLE OPERATION AND/OR AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023837September 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ENGINE DIED ON HIGHWAY LOST ALL POWER AND NO STEERING. WAS TOLD BY DEALER IT WAS A BAD NEG BATTERY CABLE. IT IS SHOCKING THAT A BAD BATTERY CABLE CAN CAUSE A DEADLY SITUATION. CERTAINLY SOMEONE WILL DIE FROM THIS DEFECT IF THEY HAVENT ALREADY. DEALER CLAIMED TO REPAIR THE VEHICLE AND IT HAPPENED ONLY A FEW MILES AFTER I PICKED UP THE VEHICLE. ERROR CODE WAS P0601. THEY HAVE THE CAR FOR REPAIR AGAIN, BUT I REFUSE TO EVERY DRIVE THE DEATH TRAP. I HAVE HAD 20 SUBURBANS AND I HOPE THIS IS AN ISOLATED DEFECT NOT ONE THAT AFFECTS ALL SUBURBANS. THIS DEFECT IS EXTREMELY DANGEROUS. SOMEONE WILL CERTAINLY DIE FROM THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023889September 17, 2017
STRUCTURE:BODY
THE DASHBOARD IS CRACKING AND IM WORRIED IT WILL AFFECT AIRBAG. IT CONTINUES TO GET LOOSER BY THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023807September 16, 2017
VISIBILITY/WIPER
WINDSHIELD WASHER SYSTEM ONLY SPRAYS THE VERY BOTTOM OF WINDSHIELD AND CLEANS THE BOTTOM OF THE WINDSHIELD COMPLETELY SMEARING THE REMAINING PORTION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO DRIVE AND SEE THE ROAD AND OBJECTS CAUSING A SIGNIFICANT SAFETY ISSUE FOR OCCUPANTS OF THIS VEHICLE AS WELL AS THE TRAVELING PUBLIC. I FOUND THIS DEFECT WHILE TRAVELING AT HIGHWAY SPEEDS. I ATTEMPTED TO INCREASE SPEED TO NO AVAIL. IVE MADE SEVERAL INQUIRIES TO THE DEALERSHIP AND TO CORPORATE WITH NO RESOLUTION OR SUGGESTIONS. THE DEALERSHIP DID BRING A SAME TYPE VEHICLE, YEAR AND MODEL, AND PLACED IT ALONG SIDE MY VEHICLE AND THE WINDSHIELD WASHER SYSTEM OPERATE IDENTICAL TO MINE. THIS DEFECT WAS REPORTED TO THE DEALERSHIP SHORTLY AFTER I PURCHASED. ALL DOCUMENTATION IS IN DEALER AND CORPORATE COMPUTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023624September 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SIMPSON CHEVROLET OF IRVINE, 21 AUTO CENTER DR, IRVINE, CA 92618 (877) 311-9498) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023652September 15, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD HAS BEEN CRACKED FOR THREE YEARS AND NOW THERE ARE HOLES ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN LA QUINTA, CA FOR A REPAIR ESTIMATE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE VEHICLE'S DASHBOARD CRACKED SEPT.2017, THE DASHBOARD CAVED IN, LEADING TO A HUGE HOLE. UPDATED 7/17/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022981September 13, 2017
FUEL/PROPULSION SYSTEM
I'VE HAD TO REPLACE MY FUEL PUMP 3 TIMES IN THE LAST 6 YEARS. I FOUND OUT THAT THERE WAS A RECALL IN 2005, BUT I BOUGHT MY VEHICLE IN 2011. THE DEALERSHIP WILL NOT HONOR THE RECALL BECAUSE IT'S NOT A OPEN RECALL ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023331September 13, 2017
ENGINE
ENGINE IS CONSUMING A LARGE AMOUNT OF OIL, REQUIRING IN EXCESS OF 5 QUARTS TO BE ADDED BETWEEN 3,000 MILE OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023344September 13, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022837September 12, 2017
STRUCTURE:BODY
INTERIOR DRIVER DOOR HANDLE "GRAB BAR" IS BROKEN. RIGID PLASTIC PIECES UNDER THE UPHOLSTERY BROKE AND NOW THE HANDLE IS FALLING APART AND LOOSE. THIS IS AN INTEGRAL PART OF THE ARMREST. HANDLE BROKE USING NORMAL CLOSING FORCE, AND APPARENTLY THIS IS A LARGE, WELL KNOWN PROBLEM. CHEVROLET HAS NO REPAIR FOR THIS PROBLEM OTHER THAN REPLACING THE WHOLE INTERIOR DOOR PANEL AND THE COST IS AROUND $600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022450September 9, 2017
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING 60MPH ON HIGHWAY I-476 (PHILADELPHIA PA) WITH THE FAMILY IN THE VEHICLE. UPON BRAKING TO STOP FOR TRAFFIC, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR AND PUMPING THE PEDAL SEVERAL TIMES DID NOT RESULT IN ANY BRAKING OF THE VEHICLE. AFTER MANAGING TO GET THE VEHICLE TO A STOP ON THE SIDE OF THE ROAD, AND THEN PUMPING THE BRAKE PEDAL SEVERAL MORE TIMES, BRAKE FLUID COULD BE SEEN COMING FROM UNDERNEATH THE VEHICLE AT BOTH THE AREA AROUND THE REAR AXLE AND THE AREA UNDER THE DRIVERS SIDE SEAT. LATER, INSPECTION OF THE BRAKE LINES FOUND THEM ALL TO BE SEVERELY RUSTED. AFTER READING THAT THIS IS AN EXISTING PROBLEM WITH GM VEHICLES, IT IS GREATLY DISAPPOINTING, TO SAY THE LEAST, THAT NO NOTIFICATION OR RECALL WAS GIVEN. SUCH A SEVERE AND SCARY SAFETY PROBLEM SHOULD REQUIRE AT LEAST NOTIFICATION OF CUSTOMERS AND BETTER QUALITY DESIGN/CONTROL OF BRAKING COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022366September 8, 2017
UNKNOWN OR OTHER
THE PASSENGER SIDE REAR DOOR WINDOW BREAKS WHEN THE WINDOW IS DOWN FOR NO REASON. I HAVE HAD TO REPLACE IT 4 TIMES IN THE LAST 60 DAYS. THERE APPEARS TO BE NO DAMMAGE TO ANY OF THE INSIDE OF WINDOW OR THE WINDOW REGULATOR. THE VEHICLE WAS STATIONARY AND MY DAUGHTER OPENED THE DOOR AND THE WINDOW BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022400September 8, 2017
AIR BAGS, STRUCTURE:BODY
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG, IF ITS DEPLOYED THE HARD PLASTIC DASH FRAGMENTS COULD BE DEADLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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