Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11035288October 20, 2017
TIRES, TIRES:SIDEWALL
DRIVING DOWN A RESIDENTIAL ROAD WHEN TIRE BLEW OUT. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034784October 20, 2017
AIR BAGS
TAKATA RECALL. A RECALL WAS PUT IN PLACE MAY 2016. IT IS NOW OCTOBER 2017 AND WE HAVE YET TO HAVE AIRBAGS ADDRESSED OR FIXED. WE ARE A ONE VEHICLE FAMILY AND MUST HAVE OUR VEHICLE. GM SAYS THEY ARE SAFE TO DRIVE, BUT THE SAME AIRBAGS WERE IN MY GRANDMOTHER'S HONDA CRV AND THEY WERE DEEMED NOT SAFE AND THEY PROVIDED HER WITH A RENTAL VEHICLE WHILE THEY REPLACED HER AIRBAGS. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY IN MY VEHICLE PENDING GM'S APPEAL TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035127October 20, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASH CRACKED AT THE CORNER OF THE PASSENGER AIRBAG AND AT THE INSTRUMENT CLUSTER. THE AIR BAG CRACK JUST APPEARED ONE DAY AND THEN A FEW MONTHS LATER THE OTHER CRACK APPEARED. WITH TALKING TO ANOTHER 2008 SUBURBAN OWNER, HE INFORMED ME THAT HIS ALSO DID THE SAME THING IN THE SAME SPOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035208October 20, 2017
TIRES, TIRES:SIDEWALL
DRIVING ON A HIGHWAY AND SLOWING DOWN TO EXIT OFF THE HIGHWAY WHEN MY CAR STARTED SHAKING AND I REALIZED I HAD A FLAT TIRE FOR THE SECOND TIME IN FOUR MONTH. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034514October 19, 2017
AIR BAGS
CONTACTED DEALER IN 2016 ABOUT TAKATA RECALL. TOLD ME THE PARTS WERE NOT AVAILABLE. CONTACTED DEALER IN OCT 2017 AGAIN, TOLD THE PARTS WERE STILL NOT AVAILABLE. I BELIEVE THE GENERAL MOTORS HAS HAD SUFFICIENT TIME TO ACQUIRE REPLACEMENT AIR BAG INFLATOR AND THAT THEY ARE DELIBERATELY STALLING HOPING THE PROBLEM WILL SIMPLE GO AWAY. I NEED MY TRUCK FIXED SO THAT MY WIFE CAN RIDE WITH ME ON TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034530October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF SCHMITT CHEVROLET (1001 N BROAD ST, FAIRBORN, OH 45324) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034411October 18, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL NOTICE IN JULY 2016. I HAVE CONTACTED GM AND LOCAL DEALERS A FEW TIMES OVER THE LAST 15 MONTHS TO REQUEST THE AIRBAGS BE REPLACED BUT HAVE BEEN TOLD THE PARTS ARE NOT READY. GM'S LETTER SAYS THE VEHICLE IS SAFE TO DRIVE....IS THE VEHICLE SAFE OR NOT? IF IT IS SAFE THEN WHY ARE THE AIRBAGS BEING REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033400October 15, 2017
UNKNOWN OR OTHER
TWO LARGE CRACKS IN THE DASH. ONE OVER THE DRIVERS SIDE INSTRUMENT PANEL THE OTHER NEXT TO THE PASSENGERS SIDE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033125October 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHUCK NASH CHEVROLET IN SAN MARCO, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032915October 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032697October 10, 2017
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. ON SEVERAL OCCASIONS, MAKING LEFT AND RIGHT TURNS AT LOW SPEEDS, THE CONTACT EXPERIENCED UNWANTED ANTI-LOCK BRAKE SYSTEM ACTIVATION WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032347October 9, 2017
STEERING
WE HAVE HAD A CLICKING SOUND IN THE STEERING COLUMN AT LOW SPEEDS WHILE TURNING. THE DEALER HAS REPLACED A BUSHING ONCE AND THE ENTIRE COLUMN THE SECOND TIME, THE ISSUE IS BACK. HOWEVER, EVEN THOUGH WE ARE UNDER WARRANTY WE HAVE INSTALLED A LIFT ON THE VEHICLE SINCE THE SECOND REPAIR. EVEN THOUGH IT WAS ADDRESSED TWICE BEFORE THE LIFT, GM NOW REFUSES TO LOOK AT THE VEHICLE UNLESS WE TAKE IT BACK TO STOCK. CLEARLY THE LIFT IS NOT THE ISSUE AS IT HAPPENED TWICE BEFORE IT WAS INSTALLED. FURTHERMORE, THERE IS A GM TSB ADDRESSING THE EXACT ISSUE, SO GM IS AWARE THERE IS AN ISSUE WITH THE STEERING COLUMN. ALSO, A QUICK SEARCH ONLINE YIELDS PLENTY OF SIMILAR COMPLAINTS ACROSS ALL SIMILAR PLATFORMS FROM GMC, CHEVROLET AND CADILLAC, WHICH ONCE AGAIN FURTHERS MY PROOF THE LIFT IS NOT THE ISSUE. BEING IN THE STEERING COLUMN I TRULY FEEL THIS IS A SAFETY ISSUE AND AN IMMEDIATE RECALL NEEDS TO BE ISSUED TO RESOLVE THIS ISSUE. I DO NOT HAVE DOCUMENTATION FROM THE PREVIOUS REPAIRS AT THIS TIME, I AM WORKING TO OBTAIN THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032581October 9, 2017
UNKNOWN OR OTHER
2012 CHEVROLET SUBURBAN, DASH BOARD CRACKING AROUND PASSENGER AIRBAG, DASH RATTLES AND VIBRATES WHILE DRIVING, CRACKS APPEARING WITHOUT APPARENT CAUSE ALL AROUND THE PASSENGER AIR BAG, I AM CONCERNED THAT IF THE AIR BAG DEPLOYS THE DASHBOARD WILL BECOME FRAGMENTED AND LAUNCH PLASTIC SHRAPNEL INTO THE FACE OF THE FRONT PASSENGER AND DRIVER, IN MY VIEW THIS IS A HIGHLY DANGEROUS SITUATION WHERE THE DASHBOARD CAN CAUSE SERIOUS INJURY AND POTENTIAL DISABILITY AND POTENTIALLY BLIND THE FRONT SEAT PASSENGER AND DRIVER. GM NEEDS TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE AS THERE RE LITERALLY THOUSANDS OF GM VEHICLES ALL WITH THE SAME RELATED PROBLEM OF CRACKING DASHBOARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032243October 8, 2017
SERVICE BRAKES
BRAKE LINES RUSTED AND LEAKING. BRAKE LINE TO THE REAR BRAKES LEAKING ON DRIVERS SIDE ABOUT AS FAR BACK AS REAR DOOR LATCH, ABOUT HALF WAY BACK OF THE GAS TANK. BRAKE PEDAL WILL GO TO THE FLOOR WITH MINIMAL STOPPING ABILITY AND BRAKE FLUID LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031936October 5, 2017
TIRES, TIRES:TREAD/BELT
MICHELIN LTX M/S2 SIZE 275/55R20. I PURCHASED A SET OF 4 NEW TIRES ON JUNE 26, 2015 FROM NATIONAL TIRE AND BATTERY. TWO OF THE 4 TIRES WERE MANUFACTURED IN 2013. WEEKS 28 AND 31. THE OTHER 2 TIRES WERE MANUFACTURED IN 2015. THE TWO TIRES MADE IN 2013 ARE EXPERIENCING THE TREAD COMING OFF, PEELING, AND CHUNKS MISSING OUT OF THE TREAD. THESE ARE NOT IN THE MICHELIN LTX RECALL BY A FEW WEEKS. THE 2015 TIRES ARE FINE. HOW THEY ARE ALLOWED TO SELL 2 YEAR OLD TIRES AS NEW IS BEYOND ME BUT THESE OLD TIRES ARE NOT SAFE IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030803October 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED NASH CHEVROLET (630 SCENIC HWY S, LAWRENCEVILLE, GA 30046; 770-822-6678 OR 678-317-2806) WHO STATED THAT THEY WERE NOT REPAIRING VEHICLES AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT OF THE PETITION BEING EXPANDED UNTIL DECEMBER 31, 2017; THEREFORE, NO VEHICLES WERE BEING REPAIRED AT THE TIME. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030722October 1, 2017
SERVICE BRAKES
WHILE DRIVING ON I90 IN STOP AND GO TRAFFIC, THE CAR IN FRONT OF ME STOPPED. I APPLIED MY BRAKES AND THE PEDAL WAS HARD AND WOULD NOT DEPRESS. AS A RESULT MY CAR WOULD NOT STOP AND I HIT THE CAR IN FRONT OF ME IN THE REAR END. MY AIR BAGS WENT OFF. I RECEIVED AN AIR BAG BURN. THE CAR IN FRONT OF ME STRUCK THE CAR IN FRONT OF HIM. BOTH OTHER DRIVERS CLAIM THEY WERE INJURED. MY CAR COST $15,300 TO REPAIR. CHEVROLET IS AWARE OF THIS PROBLEM, ISSUING PRELIMINARY SERVICE BULLETIN PIT5361 IN 2015, ADDENDUM B IN 2016 AND ADDENDUM B IN 2017. THE PROBLEM IS A FAULTY VACUUM PUMP, MASTER CYLINDER, BRAKE BOOSTER, VACUUM LINE, AND VACUUM PUMP BELT. I WAS NEVER INFORMED OF THIS PROBLEM. I HAVE BEEN DRIVING 50 YEARS AND THIS IS MY FIRST CHARGEABLE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11030444September 29, 2017
POWER TRAIN
EXCESS PLAY AT DIFFERENTIAL CAUSING CLUNKING NOISE WHEN SHIFTING INTO GEAR, WHEN GIVING GAS AFTER LETTING GO OF GAS PEDAL AT CRUISING , AND WHEN SLOWING DOWN WITHOUT BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030557September 29, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DOORS WERE EQUIPPED WITH A PLASTIC PART ON THE INSIDE OF THE DOOR, WHICH ASSISTED WITH THE DOORS BEING ABLE TO SECURELY CLOSE. THE CONTACT STATED THAT THE PART NUMBER FOR THE DRIVER SIDE WAS 84053434 AND 84053436 FOR THE PASSENGER SIDE. THE PARTS DETACHED FROM THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY AND REMAIN CLOSED. THE CONTACT CALLED AUTONATION CHEVROLET AMARILLO (2200 I-40 EAST, AMARILLO, TX 79103; 806-553-5681) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT DUE TO THE VEHICLE EXCEEDING THE WARRANTY MILEAGE, THEY WERE UNABLE TO PROVIDE A FREE REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 8/339/520-5303. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030016September 26, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE EXITING THE PARKING LOT AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT HAD TO CHANGE THE GEAR TO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BOB PRICE CHEVROLET BUICK GMC, 1225 S STATE HWY 16, FREDERICKSBURG, TX 78624) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND THE BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 51,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban