BMW X1 Complaints

853 consumer complaints on file.

#11016167August 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF SARASOTA IN SARASOTA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016001August 17, 2017
AIR BAGS
TAKATA RECALL BMW DOES NOT HAVE NECESSARY PARTS TO REPAIR THE AIR BAG. THE SAY IT COULD BE NEXT YEAR BEFORE THEY CAN MAKE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015769August 16, 2017
AIR BAGS
TAKATA RECALL - DELAER SAYS THERE ARE NO PARTS, BMW CUSTOMER SERVICE SAYS THERE ARE. SOMEONE IS LYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015126August 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CENTURY BMW LOCATED AT: 3810 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, PHONE NUMBER: (256) 536-3800, WAS CONTACTED BUT WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014553August 11, 2017
AIR BAGS
I HAVE ASKED NUMEROUS TIMES AND NEVER HAVE THE REPLACEMENT. I AM CONCERNED FOR MY SAFETY AND FAMILIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013903August 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK BMW (1518 SAVANNAH HWY, CHARLESTON, SC 29407 (843) 261-5760) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013985August 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BERT SMITH BMW DEALER WHO INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE SEVERAL TIMES AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN JULY OF 2017; HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT HAD SINCE CONTACTED THE MANUFACTURER REGARDING THE ISSUE AND WAS INFORMED THAT THEY WERE NOW UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013311August 7, 2017
AIR BAGS
TAKATA RECALL- I REALIZE THAT THERE ARE MILLIONS OF CARS IMPACTED BY THE RECALL OF THE TAKATA AIRBAGS, HOWEVER, I ALSO AM STUNNED THAT IT HAS BEEN OVER A YEAR AND THE SAME VERY DANGEROUS AIRBAGS HAVE NOT YET BEEN REPLACED IN MY CAR BY BMW AS OF THIS DATE. NOT A COMFORTING FEELING!! WHEN I CALLED ABOUT IT, BMW SAID THAT MY CAR IS NOT ON A "HIGH PRIORITY" LIST- PLEASE HAVE THEM TELL THAT TO MY FAMILY IF I- MY HUSBAND, OR MY CHILDREN- SHOULD DIE IN AN ACCIDENT BECAUSE OF THE UNCORRECTED AIRBAG SITUATION! IS THERE A WAY THAT YOUR AGENCY CAN HELP REQUIRE FASTER REPLACEMENTS? JUST WONDERING.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013464August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS, 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409, 410-349-9312) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013485August 7, 2017
AIR BAGS
I GOT A RECALL NOTICE MORE THEN A YEAR AGO AND WAITED FOR FURTHER NOTIFICATION WHEN THE PARTS WILL ARRIVE TO A LOCAL DEALERSHIP. BUT I STILL WAITING FOR PARTS. I WENT TO DEALERSHIP AND TOLD THEM ABOUT IT. THEY HAD ASKED TO CALL 1-800 # AND FIND OUT FROM THE COMPANIES HEADQUARTERS WHEN THEY'LL BE AVAILABLE. I DID CALLED THEM AND THEY TOLD THAT IT DEPENDS FROM LOCAL DEALER. SO, I WENT BACK TO THE DEVON BMW AND RECEPTIONIST TOLD ME THAT WILL NOTIFY MY ADVISOR AND HE'LL BE BACK WITH INFO, BUT THIS DID NOT HAPPENED. STILL WAITING FOR ANSWER ABOUT 2 MONTHS ALREADY. I'M DRIVING WITH THIS CAR LONG DISTANCES AND WOULD LOVE TO BE SAFE. USUALLY MY 18Y.O. DAUGHTER IS SITTING NEXT TO ME AND I REALLY HOPE THAT THOSE AIRBAGS WON'T HURT US ONE DAY. PLEASE HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013507August 7, 2017
AIR BAGS
TAKATA RECALL -- I WAS TOLD BY MY BMW DEALERSHIP IN JANUARY 2017 THAT MY VEHICLE IS BEING RECALLED BECAUSE OF A DEFECTIVE DRIVER'S SIDE AIR BAG. I HAVE BEEN CHECKING WITH MY DEALERSHIP FOR THE PAST 2 1/2 YEARS AND THEY HAVE STILL NOT FIXED MY PROBLEM. THEY TOLD ME THAT VEHICLES ARE BEING RECALLED BY AGE AND SINCE YOURS IS A 2015 MODEL YOU WILL BE NOTIFIED WHEN WE RECEIVE THE AIR BAG. CHECK TODAY 8/7/17 AND THEY STILL HAVE NO IDEA WHEN MY CAR WILL BE RECALLED TO FIX THE PROBLEM. I CALLED BMW MANUFACTURING TODAY AND THE TOLD ME MY VEHICLE IS IN GROUP #6 AND ZONE B AND THAT I WOULD BE RECEIVING A NOTICE SOMETIME BETWEEN SEPT 30 2017 AND DEC 31 2017 FOR SCHEDULING A APPOINTMENT TO FIX THE MY AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011425July 29, 2017
AIR BAGS
TAKATA RECALL - THE RECALL HAPPENED FEBRUARY 5, 2016. IT IS NOW JULY 29, 2017. THAT IS OVER A YEAR AND A HALF, AND I HAVE YET TO BE NOTIFIED BY THE MANUFACTURER, WHICH MEANS I AM WAY DOWN THE LIST TO BE FIXED. I THINK A YEAR AND A HALF OF DIVING AROUND WITH UNSAFE AIRBAGS IS ENOUGH. ANOTHER PERSON WAS KILLED BY EXPLODING AIRBAGS JUST THIS WEEK, I HEARD IN THE NEWS. GET MINE FIXED NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001029July 7, 2017
AIR BAGS
2014 BMW X1. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *LD THE CONSUMER STATED THE RECALL REPAIR HAS EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 07/7/17 *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001166June 24, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE MY CAR WAS RECALLED. I HARDLY DRIVE IT SINCE I AM AFRAID OF HAVING AN ACCIDENT. I HEAR IT MAY NEVER BE FIXED AND I HAVE BEEN PAYING FOR THIS CAR SINCE OCT 2014. I HAVE LIKE 10,000 MILES ON MY CAR. JUST WANTED TO STATE HOW UPSET I AM TO NOT HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995260June 14, 2017
UNKNOWN OR OTHER
"TAKATA RECALL" PULLING CAR OUT OF GARAGE IN REVERSE AND SUNROOF EXPLODED OUTWARD SPEWING GLASS EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994015June 8, 2017
AIR BAGS
TAKATA RECALL - BMW DEALERS HAVE TOLD ME THEY WILL FIX USED CARS THEY HAVE TRADED IN, AND BMW CORPORATE (VIA PHONE) TOLD ME NO BMW DEALER IS ALLOWED TO SELL A CAR WITH AN OPEN RECALL. YET, HERE I AM, GOING ON A YEAR WITH AN OPEN RECALL, AND THEY CONTINUE TO TELL ME THAT IT ISN'T A BIG DEAL, AND THEY DON'T HAVE THE PARTS. I ASKED, AND WAS DENIED A LOANER VEHICLE UNTIL PARTS ARE AVAILABLE - "THEY USED TO DO THAT AT THE BEGINNING, BUT DON'T OFFER IT ANYMORE". BUT, THEY SEEM TO HAVE THE PARTS TO REPAIR CARS THAT WILL NET THEM PROFITS. I'M TIRED OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991532May 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 BMW X1. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF ARLINGTON 1105 E LAMAR BLVD ARLINGTON TX 76011 817-461-9222) WHERE IT WAS DIAGNOSED THAT THE SHOCK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990508May 19, 2017
AIR BAGS
TAMARA RECALL - ACCORDING TO THE RECALL LOOKUP TOOL, THE STATUS IS INCOMPLETE WHICH INDICATES THAT PARTS ARE AVAILABLE. HOWEVER, THE DEALERSHIP IN MT. LAUREL NJ CONTINUES TO SAY THAT THEY DO NOT HAVE THE PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986123May 17, 2017
ELECTRICAL SYSTEM
THE HANDS-FREE MECHANISM/ACTUATOR FOR OPENING AND CLOSING THE TAILGATE (MAKING A KICKING MOTION WITH THE FOOT) ACTIVATES UNINTENTIONALLY WHEN LOADING AND UNLOADING ITEMS FROM THE REAR STORAGE AREA. ON FOUR (4) OCCASIONS WHILE LOADING OR UNLOADING FROM THE REAR STORAGE AREA, THE OPEN TAILGATE DOOR HAS CLOSED (WITHOUT BEING INTENTIONALLY ACTIVATED BY ME) AND COME DOWN ONTO MY HEAD. WHILE THERE IS A BRIEF WARNING SOUND, THE TAILGATE COMES DOWN VERY QUICKLY ON MY HEAD AND DOES NOT STOP WHEN IT MAKES CONTACT WITH MY HEAD. EVEN WHEN I AM JUST STANDING WITH MY FOOT NEAR OR UNDER THE REAR BUMPER THE TAILGATE CLOSES ON MY HEAD WITHOUT ME INITIATING THE DESIGNED TRIGGER MECHANISM (SIMULATED KICKING OF THE FOOT.). THERE ARE NO "USER SETTINGS" AVAILABLE TO DISABLE THIS AUTOMATIC OPERATION. WHILE I AM AN ADULT, A YOUNG CHILD COULD INADVERTENTLY ACTIVATE THE CLOSING OF THE TAILGATE AND THERE HEAD/NECK COULD BE CAUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984954May 11, 2017
AIR BAGS
TAKATA RECALL. RECALL LETTER SENT TO ME MARCH 2016, & MY BMW DEALERSHIP SAYS PARTS STILL NOT AVAILABLE... THAT I WILL BE NOTIFIED BY MAIL WHEN PARTS ARE IN. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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