BMW X1 Complaints

853 consumer complaints on file.

#11096804May 18, 2018
ENGINE, UNKNOWN OR OTHER
FAULTY ENGINE - UNDRIVABLE CONDITIONS. NO PREVIOUS FAULTY CODES UNTIL SUDDEN ISSUE AND NOW NON DRIVABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091241May 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS: BMW CENTER (4150 BYRD DR, LOVELAND, CO 80538, (970) 292-5200) AND BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO 80246, (855) 579-969). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089765April 23, 2018
STRUCTURE:BODY
I BOUGHT THE CAR FROM THE CAR SHACK IN HIALEAH,FL AND IT DID NOT HAVE THE MIDDLE HOOD LATCH AND I HAD A ACCIDENT BECAUSE OF IT. IT HAPPEN WHILE I WAS DRIVING HOME WITH MY FAMILY AT 45 MPH THAT THE HOOD OF THE CAR CAME UP AND IT WENT AGAINST MY FRONT WINDOW AND IT DAMAGE MY HOOD AND PART OF MY CAR ROOF. THIS HAPPEN AROUND 6:35 PM. GOING WEST ON NW 74 STREET JUST EAST OF 72 AVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084211April 9, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11081578March 27, 2018
STEERING
THE POWER STEERING IS VERY ROUGH DOES NOT ALWAYS TURN THE CAR WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078705March 12, 2018
EQUIPMENT
VERY DISAPPOINTING EXPERIENCE. HATCH BACK WITH "KICK" OPEN FEATURE RANDOMLY HITS ME ON THE HEAD WHILE I AM MOVING THINGS AROUND IN THE TRUNK SPACE AS I MOVE SIDE TO SIDE TO REARRANGE ITEMS. AM TOLD I WOULD NEED TO SPEND $250 TO DE-ACTIVATE THE "KICK OPEN" FEATURE. CALLED BMW DIRECT TO COMPLAIN, THEY SAID THERE IS NOTHING THE CAN/WILL DO - IT IS ON ME TO SPEND MONEY NOT TO GET HURT BY THE UNEXPECTED DROPPING OF THE HATCH! SO MUCH FOR HIGHLY ENGINEERED CAR. EITHER THEY SHOULD HAVE A BUTTON YOU COULD PRESS TO LOCK THE HATCH INTO OPEN MODE TO SECURE IT WHILE YOU ARE MANEUVERING IN TRUNK SPACE OR THEY SHOULD HAVE A "DISABLE KICK OPEN" FEATURE OPTION IN THE VEHICLE STATUS SECTION OF THE IN-CAR ELECTRONIC SYSTEM. CLEARLY SOMEONE (INCLUDING ME) CAN/WILL GET HURT AND THEY SHOULD BE REQUIRED TO CHANGE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075365February 28, 2018
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE MY CAR IS INVOLVED IN AIR BAG RECALL. BUT NOT AT THIS TIME, MEANING IT WILL BE RECALLED LATER? THIS ENDANGERS THE DRIVER OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061709February 14, 2018
UNKNOWN OR OTHER
2015 BMW X1. CONSUMER WRITES IN REGARDS TO VEHICLE CUTTING OFF WHILE DRIVING. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072963February 14, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
TAILGATE LOCKING SYSTEM HAS ELECTRONIC KICK. THERE IS NO ELECTRONIC CHIRP TO ALERT CLOSING. I WAS STRUCK IN THE HEAD. THE TOP LATCH IS WAS REVERSED TO 'MALE' EQUIVALENT TO A HAMMER. THE BOTTOM LATCH WAS REVERSED AS CONNECTOR. IF ANYONE OVER 5' 10" WALKS UNDER THE OPEN HATCH THEY CAN BE STRUCK.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11062978January 16, 2018
SEAT BELTS
TL- CONTACT OWNS A 2014 BMW X1 ---- REAT SEAT BELT SHOULDER STRAP-- SEAT BELT DID NOT RECLINE BACK INTO SEATBELT RESTRAINT--- SEATBELT TORE OUT OF RESTRAINT SYSTEM SO NO PASSENGERS CAN SIT IN REAR SEAT OF VEHICLE --- BMW DEALERSHIP DID NOT WANT TO RECOGNIZE ISSUE WITH SEATBELT ----- CONTACTS GRAND DAUGHTER WAS RIDING IN REAR SEAT WHEN SEATBELT DETACHED ----- DEALERSHIP STATED SOMEONE MUST HAVE CUT THE SEATBELT---- REFUSED TO LOOK AT SEATBELT TO SEE IF SEATBELT COULD BE FIXED. 1RECALLSASSOCIATED WITH THIS VIN FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUSRECALL INCOMPLETE SUMMARYDRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISKINFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. REMEDYFINAL REMEDY PARTS ARE AVAILABLE. YOUR BMW CENTER WILL REPLACE THE DRIVER'S FRONT AIR BAG MODULE FOR FREE. PLEASE MAKE AN APPOINTMENT WITH AN AUTHORIZED BMW CENTER IMMEDIATELY. TO ENSURE BMW OF NORTH AMERICA, LLC HAS YOUR MOST RECENT CONTACT INFORMATION, PLEASE VISIT HTTP://WWW.BMWUSA.COM/MYBMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062557January 13, 2018
AIR BAGS
REGARDING "TAKATA RECALL", I HAVE HAD MANY TIMES REQUEST TO AIRBAG RECALL, BUT BMW SAID ALWAYS PLEASE WAIT, NO ROOM FOR RECALL DURING LAST 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056204December 23, 2017
ELECTRICAL SYSTEM, POWER TRAIN
THE AUTO START STOP MALFUNCTIONED. WHEN RESTARTING AT A STOP LIGHT, THE CAR SHIFTED INTO PARK RATHER THAN REMAINING IN DRIVE. THIS COULD BE DANGEROUS IS START-STOP TRAFFICE CONDITIONS WHEN DRIVERS BEHIND THE CAR BELIEVE THAT IT WILL MOVE WITH THE BRAKE IS RELEASED. BMW REQUIRES THAT THE START-STOP FUNCTION BE ENABLED EACH TIME THE VEHICLE IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055755December 20, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL LETTER FROM THE BMW DEALERSHIP STATING THE RECALL OF THE DRIVER'S AIR-BAG, THAT THEY HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL. WHEN I CALLED TO SCHEDULE THE SERVICE I WAS INFORMED THAT THEY HAD TO ORDER THE PART. I CALLED ON10/16/17, WAS INFORMED AS SOON AS THE PART WAS IN THEY WOULD CALL ME. I CALLED AGAIN TODAY, 12/20/17 AND WAS TOLD THAT THE PART WAS STILL ABOUT 13 WEEKS OUT. THE MANUFACTURER WAS ONLY SENDING THE DEALERSHIP ABOUT 20 AIRBAGS AT A TIME AND THAT THE IS THE REASON THAT IT IS TAKING SO LONG. MY COMPLAINT IS THAT IT WILL TAKE OVER 23 WEEKS FOR ME TO RECEIVE THE PART/AIRBAG THAT I NEED TO HAVE REPLACED. MY RECALL LETTER STATED THAT IF THE BMW CENTER IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME THAT I SHOULD NOTIFY THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE LETTER FOR THE RECALL IS DATED SEPTEMBER 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054646December 14, 2017
ELECTRICAL SYSTEM, ENGINE
ELECTRIC WATER PUMP AND THERMOSTAT FAILURE AT 51,600 MILES. ENGINE/RAD FAN BEGAN TO CYCLE ERRATICALLY; WOULD NOT BLOW HOT AIR TO HEAT INSIDE CABIN, AND GOT A SYSTEM MESSAGE DISPLAY WARNING OF CAR OVER-HEATING AND TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053319December 7, 2017
STEERING
ON HIGHWAY, WHEN SPEED REACHES BETWEEN 60 TO 80 MPH, THE CAR FEELS UNSTABLE. IT IS LIKE THE TWO FRONT TIRES ARE RUNNING OUT OF AIR AND I HAVE TO FIGHT TO STEER THE CAR TO KEEP IT GOING IN A STRAIGHT LINE. I TOOK IT INTO TWO DEALERSHIPS AND THEY TESTED THE ALIGNMENT AND INFLATED THE TIRES TO MANUFACTURER'S SPECS BUT IT DID NOT SOLVE THE ISSUE. THEY TOLD ME THAT WAS ALL THEY COULD DO AND NOTHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048254November 24, 2017
STRUCTURE:BODY
REAR HATCH UNEXPECTEDLY CLOSES AND WILL HIT YOU IF YOU CAN'T MOVE QUICKLY ENOUGH. I SUSPECT IT HAPPENS IF YOUR FEET MOVE UNDER THE BUMPER WHEN LOADING OR UNLOADING THE VEHICLE, TRIGGERING THE AUTOMATIC OPEN/CLOSE SENSORS. CAR PARKED. AN WARNING BEEP OCCURS BUT THIS ONLY HAPPENS AFTER THE HATCH HAS STARTED TO CLOSE. IT WILL HIT YOU. I HAVE ONLY HAD THE CAR 2 WEEKS AND IT HAS HAPPENED 3 TIMES. ONLINE OTHERS HAVE COMPLAINED OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047223November 18, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2016 BMW X1 XDRIVE 28I HESITATES WHEN ACCELERATING FROM A STOP AT RANDOM TIMES. THE DELAY CAN TAKE UP TO 1 SECOND BEFORE THE ACCELERATOR RESPONDS AND THE VEHICLE STARTS MOVING. THIS CREATES A DANGEROUS SITUATION WHEN TRYING TO MERGE WITH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046066November 14, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 BMW X1. WHILE PULLING OUT OF THE GARAGE, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BMW OF MORRISTOWN (111 RIDGEDALE AVE, MORRISTOWN, NJ) WHERE IT WAS CONFIRMED THAT THE SUN ROOF SHATTERED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045450November 12, 2017
FUEL/PROPULSION SYSTEM
I SMELL GASOLINE VERY BAD TOOK CAR TO BMW LAS VEGAS DEALER THEY FOUND FUEL LEAK ON MY 2014 BMW X1 BUT THEY DECLINE TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045452November 12, 2017
AIR BAGS
TAKATA RECALL AIRBAG. I HAVE BEEN WAITING FOR BMW DEALERSHIP TO PROVIDE ME WITH A NEW AIRBAG AND I AM SCARED TO DRIVE MY CAR KNOWING THAT IF I WERE TO GET INTO AN ACCIDENT THAT THE AIRBAG IS DEFECTIVE AND WOULD POSSIBLY KILL ME AND OR ME AND MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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