BMW X1 Complaints

853 consumer complaints on file.

#10983088May 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) FOR THE FRONTAL DRIVER SIDE AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983099May 2, 2017
AIR BAGS
"TAKATA RECALL" . EVEN RECALL STARTED BEGINNING OF 2016, I NEVER RECEIVED MY REPLACEMENT BAG(S). I HAVE CALLED REPEATABLY TO BMW USA JUST TO HEAR THAT "EVERYBODY IS WAITING" AND THAT I DO NOT LIVE IN "1ST PRIORITY STATE" (I LIVE IN NORTH CAROLINA WHERE IS AS HOT HUMID AS ANYWHERE IN THE SOUTH). I WAS GIVEN 3 DIFFERENT DEADLINES, ONE IN SUMMER 2016, SECOND IN OCTOBER 106 AND LAST ONE IN MARCH 2017. NOTHING EVER HAPPENED. MY REQUEST TO PROVIDE ME WITH THE LOANER TO AVOID POTENTIAL INJURY, I WAS TOLD THAT IT IS NOT AN OPTION. I AM AFRAID TO DRIVE MY VEHICLE, ESPECIALLY WITH UPCOMING SUMMER. CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980833April 26, 2017
AIR BAGS
TAKATA RECALL-I WAS NOTIFIED OVER A YEAR AGO FEB 2016 OF THE TAKATA AIRBAG RECALL ON MY VEHICLE. I CALLED MONTHLY FOR A WHILE AND WAS TOLD AT ONE POINT THEY ARE CHANGING THE AIRBAGS IN NEW DEALER VEHICLES TO BE SOLD. I FEEL CURRENT VEHICLES ALREADY SOLD SHOULD BE REPAIRED FIRST, NOT NEW ONES TO CONTINUE MAKING A PROFIT WHILE WE ARE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979117April 18, 2017
AIR BAGS
TAKATA RECALL - I PURCHASED A BMW X1 SAV 2014 FROM A JACKSONVILLE, FL BMW DEALER (TOM BUSH BMW ORANGE PARK) ON FEBRUARY 2, 2017. THE DEALER STATED MULTIPLE TIMES DURING THE SALES PROCESS THAT THE RECALLED AIRBAG WAS FIXED, "SO THERE IS NOTHING TO WORRY ABOUT". UPON BRINGING THE VEHICLE TO THE SAME DEALER FOR SERVICE ON APRIL 18, 2017, THE DEALER STATED THE VEHICLE WAS NOT SERVICED FOR THE TAKATA AIRBAG RECALL. THE VEHICLE IS STILL EQUIPPED WITH RECALLED AIRBAGS. UPON DEMANDING REMEDY, THE DEALER STATED THE REPLACEMENT AIRBAG PARTS WILL NOT BE AVAILABLE UNTIL FALL 2017. THEREFORE, THE DEALER MISREPRESENTED THE SAFETY OF THE VEHICLE BEFORE SALE. THE DEALER REFUSED TO PROVIDE A LOANER OR RENTAL VEHICLE. THE DEALER FURTHER SUGGESTED THAT NO PERSONS RIDE IN THE PASSENGER SEAT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979153April 18, 2017
AIR BAGS
TAKATA RECALL STILL NO FIX! NHTSA RECALL NUMBER: 16V071 DRIVER'S FRONT AIR BAG RECALL STILL NO REMEDY SINCE FEB 5, 2016! I'VE ASKED MY LOCAL BMW DEALERSHIP MULTIPLE TIMES FOR AN ESTIMATED TIME FOR THE FIX, THEY'VE NEVER GIVE ME A STRAIGHT ANSWER, ALWAYS JUST WAITING FOR THE SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971634April 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970766April 5, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED BMW MONTHLY FOR 14 MONTHS AND THEY HAVE NOT REPLACED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970783April 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969640March 30, 2017
UNKNOWN OR OTHER
WAS DRIVING MY BMW X1 FOR APPROXIMATELY 5 1/2 HRS WHEN ALL THE SUDDEN THE SUNROOF EXPLODED INTO TINY PIECES OF GLASS WITH A LOUD EXPLOSION NOISE AND GLASS RAINED IN ON TOP OF US. WE WERE ON A HIGHWAY GOING STRAIGHT, NOT UNDER AN OVERPASS AND NO CAR IN FRONT , BEHIND OR TO OUR SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966401March 16, 2017
AIR BAGS
TAKATA RECALL THIS RECALL BEGAN FEBRUARY 2016 FOR MY VEHICLE MODEL. AS OF 3/16/17 THIS HAS YET TO BE CORRECTED. BMWFS AND BMW NA HAVE BOTH REFUSED TO PROVIDE ANY COMPENSATION FOR LACK OF USE, AND ARE ACTIVELY PREVENTING THE VEHICLE LEASE FROM BEING TRANSFERRED TO ANOTHER INDIVIDUAL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE IN MY CURRENT LOCATION. I WAS INFORMED THAT I WOULD NOT BE ABLE TO GET A REPLACEMENT OF THE DEFECTIVE PART UNTIL AT LEAST JULY OF THIS YEAR, LEAVING ME WITHOUT A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965745March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960110March 11, 2017
AIR BAGS
MANUFACTURER HAS FACTORY INSTALLED A DEVICE WHICH AUTOMATICALLY DISABLES PASSENGER SIDE AIRBAGS WHEN THE PASSENGER USES A SEAT CUSHION ON THE RATHER UNCOMFORTABLE SPORT SEAT. WE DO NOT OWN A PET, NOR DO WE USE AN INFANT CAR SEAT. WE ARE A RETIED COUPLE AND THE CUSHION IS NECESSARY IN THE PASSENGER SEAT DUE TO MY WIFE'S HIP DISCOMFORT. BMW HAS REFUSED TO ENABLE THE AIR BAGS ON THE PASSENGER SIDE WHEN ANYTHING IS PLACED ON THE SEAT (OTHER THAN A HUMAN BEHIND!) THE SEAT CUSHION BETWEEN THE PASSENGER SEAT AND THE PASSENGER DEAFEATS THE FEDERALLY MANDATED AIR BAG ON THAT SIDE.WE ARE NOTIFYING BMW THAT THIS MANUFACTURING DESIGN ANOMOLY WILL CAUSE US TO HOLD THEM LIABLE IN THE EVENT OF A FRONT END COLLISION WHERE THE AIR BAG FAILS TO OPERATE. A SIMPLE OVERIDE IS POSSIBLE TO CURE THIS ISSUE BUT BMW HAS REFUSED TO COOPERATE. CAN YOU HELP US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958369March 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE BETWEEN SEPTEMBER AND OCTOBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957490February 28, 2017
AIR BAGS
DEALER HAS NO REPLACEMENT PARTS TO FIX THE RECALLED AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956694February 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956463February 23, 2017
AIR BAGS
TAKATA RECALL HAS BEEN IN EFFECT SINCE FEB OF 2016 AND I HAVE YET TO RECEIVE WORD ON MY REPLACEMENT. I WAS TOLD THAT THE STATES CLOSE TO THE OCEAN WOULD BE REPLACED FIRST AS THE MOIST AIR CAN CAUSE THE AIRBAGS TO FAIL SOONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956482February 23, 2017
STEERING
I PURCHASED THE CAR USED FROM A NON-BMW DEALER AT 40,500 MILES IN DEC. 2016. THE VEHICLE MOVED LEFTWARD WHEN THE STEERING WHEEL WAS CENTERED. THE DSC/ESC MALFUNCTION LIGHT ILLUMINATED ALONG WITH ANOTHER ESC SYMBOL WITH AN EXCLAMATION POINT PRESENTED IN THE CENTER IP MESSAGE AREA LIGHT. THE MALFUNCTION LIGHT WOULD TURN OFF WHEN THE ENGINE WAS SHUT OFF. THE LIGHT CAME ON (AND OFF) SEVERAL TIMES OVER 3000 MILES. I TOOK THE CAR TO A BMW SERVICE SHOP AND WAS TOLD THAT A STEERING SYSTEM FAULT HAD BEEN STORED, BUT ONLY ONCE SO THEY DIDN'T DO ANYTHING EXCEPT PERFORM AN ALIGNMENT. AFTER SERVICE WAS COMPLETED, I PICKED UP THE VEHICLE AND FOUND THAT IT STILL PULLED LEFT AND THE DSC LIGHT CAME ON AGAIN. I RETURNED TO THE BMW SHOP WHILE THE LIGHT WAS ON AND THEY LOOKED AT IT AGAIN. THEY ENDED UP ALIGNING THE VEHICLE AGAIN AND REPLACED THE STEERING ANGLE SENSOR. AFTER ANOTHER FEW HUNDRED MILES THE DSC LIGHT HAS NOT COME BACK ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956554February 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956612February 23, 2017
STEERING
AFTER DRIVING ABOUT 2 MILES FROM FROM HOME THE STEERING LOCKED UP WHILE THE VEHICLE WAS IN MOTION ON A TOWN ROAD AND TURNING. WAS ABLE TO GET TO SHOULDER OF ROAD. AFTER SHUTTING OFF THE IGNITION AND RESTARTING CAR THE PROBLEM DISAPPEARED AND CONTINUED TO MY DESTINATION. LATER THAT DAY ON MY RETURN TRIP, AFTER DRIVING ONLY A FEW BLOCKS THE STEERING AGAIN LOCKED UP WHILE THE VEHICLE WAS IN MOTION THIS TIME GOING STRAIGHT ON A PARKWAY. AFTER STOPPING ON THE SIDE OF ROAD, IT WOULD NOT RESET ITSELF LIKE BEFORE AND HAD TO BE TOWED FOR SERVICE. DEALER PAID FOR TOWING,LOANER,AND REPAIRS. I ASKED IF THIS IS A COMMON PROBLEM AND THEY SAID NO.THEY SAID IT WAS AN ELECTRICAL FAILURE. THE REPAIRS INCLUDED REPLACING THE STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953806February 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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