BMW X1 Complaints

853 consumer complaints on file.

#11233651July 21, 2019
STRUCTURE:BODY, SEAT BELTS
BMW HAS ISSUED TWO RECALLS RELATED TO MY 2017 BMW X1 FAILING TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS RELATED TO THE EMERGENCY LOCKING RETRACTOR (NO. 16V-747) AND TRIM PIECE (NO. 19V-349) - WITH NO REMEDY AVAILABLE AT THIS TIME. THESE RECALLS HAVE BEEN EFFECTIVE SINCE APRIL AND MAY 2019. AS OF JULY 2019, THERE IS STILL NO REMEDY AVAILABLE. BMW HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233132July 18, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE CAR HAS BEEN IN RECALL MODE SINCE APRIL WITH NO REMEDY! THIS IS CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232047July 15, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN BMW (LOCATED AT 3902 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9848) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232031July 15, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). AFTER CONTACTING BMW OF RIDGEFIELD (746 DANBURY RD, RIDGEFIELD, CT) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231053July 11, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDOW REGULATOR WENT BAD AND STARTED HEARING SOUND JUST LIKE WINDOW CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231069July 11, 2019
STRUCTURE:BODY
AUTOMATIC TAILGATE MALFUNCTIONS. TOE KICK FUNCTIONS RESPOND ERRATICALLY 50% OF THE TIME. THE TAILGATE HAS CLOSED ON MY HEAD WHILE LOADING/UNLOADING. IT HAS OPENED WHILE DRIVING ON THE HIGHWAY. IT HAS OPENED ONLY HALFWAY AND STALLED WHILE STATIONARY, AND MORE IMPORTANT IT HAS STALLED HALFWAY WHILE CLOSING. I RECENTLY PRESSED THE CLOSE BUTTON AND DROVE OFF WITH THE TAILGATE HALF CLOSED, AND DIDN'T REALIZE IT UNTIL SOMEONE BEHIND ME BLEW THE HORN. ITEMS IN THE CARGO AREA COULD TUMBLE TO THE HIGHWAY AND CREATE A POSSIBLE HAZARD. IT HAS BEEN IN THE BMW SERVICE DEPART 6 TO 8 TIMES AND INSPECTED AT LEAST TWICE BY SOMEONE FROM BMW OF N. AMERICA. INASMUCH AS IT IS ERRATIC THEY CLAIM THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. I CONTEND IT IS AN INCONVENIENCE WHICH SHOULD BE CORRECTED UNDER WARRANTY, BUT MORE IMPORTANTLY IT COULD BE A SAFETY ISSUE. THERE IS EVIDENCE TO BE FOUND ON THE INTERNET OF OTHER OWNERS HAVING SIMILAR ISSUES. I HAVE HAD A SUBDURAL HEMATOMA AND THE TAILGATE CLOSING ON MY HEAD IS NO SMALL CONCERN. BMW REFUSES TO ADMIT THE PROBLEM EXISTS AND HAS SHOWN INDIFFERENCE. THE ISSUE CONTINUES TO PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231097July 11, 2019
STRUCTURE:BODY
PURCHASED NEW CAR LATE DECEMBER 2018. QUICKLY REALIZED MY PARTMNER DOES NOT FIT SAFELY IN PASSENGER SEAT. WAS TOLD BY BMW THAT I CAN SELL OR DO LEASE TAKEOVER. A COUPLE MONTHS LATER I HAD A SAFETY RESTRAINT MALFUNCTION. (PREVENTING ME FROM SELLING THE CAR) A MONTH AFTER THAT I HAD TWO RECALLS & SQUEAKY BREAKS. ONE RECALL WAS CLOSED AND THE OTHER REMAINED OPEN. 4 MONTHS INTO PURCHASING A NEW CAR I'M BEING FORCED TO KEEP A CAR THAT IS UNSAFE FOR MY FAMILY. I CANT SELL OR TRADE IN BECAUSE OF RECALLS. BMW WILL NOT TAKE MY CAR BACK AND I CANT SELL IT. I'M STUCK WAITING FOR THEM TO FIGURE OUT HOW TO TAKE CARE OF THEIR OPEN RECALL. BMW HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND I'M FORCED TO DRIVE A NEW CAR THAT THAT I HAVE ONLY HAD 7 MONTHS WHEN 4 MONTHS INTO MY LEASE THE CAR IS ALREADY EXPERIENCING TROUBLE. I CANT SELL THE CAR BECAUSE OF THE RECALL AND NOT ONLY IS THIS A SAFETY ISSUE BUT ITS FINANCIALLY BURDENING MY FAMILY AS WE CANT USE THIS AS OUR FAMILY CAR AS IT IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230559July 9, 2019
UNKNOWN OR OTHER
DRIVING ON HWY AT 75 MPH EASTBOUND TOWARDS WICHITA FALLS TX - CALM EVENING, SUDDENLY THE FRONT PANEL OF THE SUNROOF ON THE BMW X1 EXPLODED FOR NO APPARENT REASON. PULLED OVER TO LOOK AT THE REMNANTS, REMAINING GLASS LOOKED LIKE THE EXPLOSION WAS PUSHING THE GLASS OUT FROM THE INSIDE. VERY SCARY ON THE HWY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230190July 8, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229683July 5, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228667July 1, 2019
AIR BAGS, SEAT BELTS
PASSENGER AIR BAG LIGHT COMING ON AND OFF AND SEATBELT LIGHT ALWAYS ON WHILE DRIVING TWO DAYS AFTER RECALL FOR DRIVER AIRBAG WAS DONE THIS ISSUE STARTED. THE DEALERSHIP PERSON TOLD ME THAT I HAD TO WAIT UNTIL THE LIGHTS ARE STEADY TO FIX THE PROBLEM , SOMETHING ABOUT A SENSOR OR WEIGHT MAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228690July 1, 2019
SERVICE BRAKES, WHEELS
MY TIRES ARE WORN OUT PAST ACCEPTABLE TO PASS STATE INSPECTION AND YET THE DEALER INSPECTED MY CAR AND PASSED IT AND REGISTERED IT. CHASSIS CORRODED AND WHEELS ROTTING. I BOUGHT THE CAR ON THE 14TYH AND DEALER DIDN'T DELIVER IT UNTIL THE 21ST BECAUSE OF APPARENT MISSING TITLE. THE CAR NEEDED SERVICE AND AIR FILTER AND DURING THE SERVICE, THE OTHER (BMW) DEALER FOUND THE ISSUES ATTACHED. I HAVE DOCUMENTATION LISTING A 90 LIMITED WARRANTY AND WAS WONDERING IF THE PURCHASE DEALER OWES ME TO FIX SOME OF THOSE ITEMS, PARTICULARLY TIRES THAT ARE BEYOND SAFE. I ALMOST SKID AND HIT ANOTHER CAR TODAY ON THE HIGHWAY DUE TO THE POOR STATE OF THE TIRES....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222928June 27, 2019
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
BMW X1 2014 HAVING A SAFETY ISSUE WITH PASSENGER REAR DOOR LATCH/LOCK, DRIVER SIDE DOOR LATCH, TRUNK WILL NOT LATCH AND NOW PASSENGER DOOR LATCH, DOOR WONT CLOSE. DRIVER NEEDED TO HOLD DOORS WHILE DRIVING ON HIGHWAY. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208947May 21, 2019
ELECTRICAL SYSTEM
MY GOT HIT ON THE DRIVE SIDE DOOR BREAKING THE SIDE VIEW MIRROR. TOOK THE CAR TO THE BODY SHOP AND I WENT TO PICK UP MY CAR, THE CAR DIDN'T START AS IF NO ELECTRICAL POWER, NO POWER AT ALL, THEY JUMP START MY CAR AND I BROUGHT THE CAR HOME, THE NEXT DAY NO ELECTRICAL POWER AGAIN, I CALLED THE SHOP WHERE I GOT MY DENT FIXED AND TOOK THE CAR THEY SAID THEY REPLACE THE BATTERY AND BROUGHT THE CAR BACK TO ME THE NEXT THE DIDN'T START AGAIN NO ELECTRICAL POWER THEY TOOK CAR AGAIN TO SEE WHAT IS WRONG THEY SAID THEY COULDN'T FIGURE OUT WHAT IS WRONG WITH MY CAR, SO THEY TOOK THE BMW DEALER, UNTIL NOW I DON'T HAVE MY CAR. I AM PUZZLED AND WONDERING IF MY CAR WILL EVER FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208514May 19, 2019
UNKNOWN OR OTHER
MY PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206641May 10, 2019
AIR BAGS, SERVICE BRAKES
THE BRAKES WILL NOT HOLD ON WET STREETS. THEY ALSO WILL NOT HOLD ON SNOW COVERED STREETS. YOU HAVE TO PUMP THEM WHEN YOU TRY TO HOLD THEM DOWN .SOMETIMES WHEN YOU HOLD THEM DOWN THEY LOCK IN PLACE. A FAILURE OF THE BRAKE VACUUM PUMP RESULTS IN THE REDUCED BRAKING POWER THAT COUL INCREASE THE RISK OF A CRASH.. THE AIRBAG DEPLOYMENT: IN THE EVENT OF A CRASH CAUSING DEPLOYMENT OF THE DRIVERS FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203032April 23, 2019
ELECTRICAL SYSTEM, SEATS
WHEN I EXTEND THE PASSENGER SEAT ALL THE WAY TO THE BACK, THE FUSE BLOWS UP. THERE ARE SPARKS UNDER THE SEAT. AFTER THAT ALL THE BUTTONS TOWARDS PASSENGER SEAT ARE NOT RESPONSIVE. I TOOK IT TO THE DEALER SAME DAY AND THEY FIXED IT ON THE SAME DAY BY REPLACING THE FUSE. AS SOON AS I GOT THE CAR, I TRIED EXTENDING THE SEAT AND FUSE BLOWS UP AGAIN. THE DEALER TOOK IT FOR 2 WEEKS, CHECKS IT AND JUST RETURNS IT SAYING THE FAULTY WIRE HAS BEEN TRIMMED AND ADVISED ME NOT TO ADJUST THE SEAT. THEY DID NOT GIVE ME ANY PERMANENT SOLUTION. WHEN I CONTACTED BMW CUSTOMER SERVICE REGARDING THIS MATTER, I GOT THE SAME RESPONSE ADVISING ME NOT TO ADJUST THE SEAT. I WAS TOLD THAT THIS IS A VERY COMMON ISSUE. IT HAD 24K MILES WHEN THIS HAPPENED. THE ISSUE IS NOT RESOLVED AS OF TODAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11194065April 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM
ON MARCH 29, 2019 I TOOK MY CAR IN DUE TO A COOLANT INDICATOR WARNING LIGHT. NALLEY BMW INDICATED IT WAS DUE TO A NEED FOR A RADIATOR. THIS IS THE FOURTH RADIATOR NALLEY BMW AND GLOBAL BMW HAVE REPLACED WITH THE LAST TWO YEARS. I HAVE PAID OUT OF POCKET FOR REPAIRS ASSOCIATED WITH THE FOUR REPLACEMENTS OF A RADIATOR IN UNDER TWO YEARS. THEY WILL REPAIR THE RADIATOR AND ALLOW DELIVERY OF THE VEHICLE BACK TO ME. I WILL DRIVE ABOUT 500 MORE MILES BEFORE THE COOLANT LIGHT COMES BACK ON INDICATING TROUBLE. EACH TIME, THE COOLANT LIGHT COMES ON, THE RADIATOR HAS HAD TO BE REPLACED. THIS HAPPENS AT ALL TIMES. MARCH 29TH WOULD MAKE THE FOURTH TIME THE RADIATOR HAS BEEN REPLACED IN UNDER TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192758March 31, 2019
ENGINE, VEHICLE SPEED CONTROL
WAS DRIVING ON HIGHWAY 65MPH CAR LOSS POWER CHECK ENGINE LIGHT.MOTOR RADDLE,HAD RAPID DECLARATION LOSS ALL POWER ALMOST GOT HIT FROM REAREND WAS ABLE TO PULL OFF HIGHWAY I WAS IN SLOW LANE.JUST PURCHASED THIS CAR . .CHECK ENGINE LIGHT SAID SAFE TO DRIVE.TOOK BACK TO A CAR DEALER.CAR HAD TURBO MALFUNCTION WASTE GATE ACTUATOR.THIS IS PROBLEM THAT NEEDS TO BE CHECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185537March 9, 2019
POWER TRAIN
'TRANSMISSION FAILURE' WARNING ERROR OCCURS WHEN AUTO STOP START (ASS) MODE ENABLED CAUSING TRANSMISSION TO FAIL ; CAR REQUIRES RESTART WHICH IS EXTREMELY HAZARDOUS IN NORMAL DRIVING CONDITIONS. BMW APPEARS UNCERTAIN OF HOW TO RESOLVE ISSUE. 53K MILES WITH ALL REQUIRED SERVICE COMPLETED ON VEHICLE TO-DATE. CAR WILL OPERATE AND TRANSMISSION WILL SHIFT NORMALLY AND ERROR WILL CLEAR AFTER RESTARTING, BUT SAME ERROR OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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