BMW X1 Complaints

853 consumer complaints on file.

#11185460March 8, 2019
SERVICE BRAKES
VEHICLE COULD NOT STOP GOING DOWNHILL AND CRASHED INTO 2 PARKED CARS BEFORE OVERTURNING; FELT LOSS OF BRAKE PRESSURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11180384February 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 BMW X1. WHILE DRIVING APPROXIMATELY 52 MPH ON A SLIGHT INCLINE, THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED DARK SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. THE CONTACT WAS IMMEDIATELY ALERTED BY SOMEONE THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE RAIN. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO BRAMAN BMW JUPITER (561-609-0144, LOCATED AT 1555 W INDIANTOWN RD, JUPITER, FL 33458) WHERE THE CONTACT WAS ASSIGNED A TECHNICIAN TO OVERSEE AN INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED AN INVESTIGATION. THE CONTACT DID NOT STATE IF THE VEHICLE WAS TOTALED; HOWEVER, THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11180088February 14, 2019
POWER TRAIN
WHILE STARTING THE CAR FROM THE PARKING, CHECK ENGINE LIGHT FLASHED AND CAR WENT INTO LIMP MODE. I CAN'T DRIVE MORE THAN 30 MPH. UPON INSPECTING, FLEX DISC (GUIBO)/READ DRIVESHAFT, REAR BEGINNING TO CRACK. SERVICE CENTER MENTIONED THAT IF THE DRIVESHAFT IS BROKEN WHILE IN MOTION, IT MIGHT CAUSE A SERIOUS SAFETY ISSUE AS THE DRIVESHAFT MIGHT FALL DOWN AND IMPACT THE CAR MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172163January 25, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 BMW X1. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS FLASHED WHILE THE VEHICLE WAS BEING DRIVEN. AN INDEPENDENT MECHANIC STATED THAT THERE WERE CODES THAT NEEDED TO BE CLEARED OUT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE FAILED TO START AND THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD THREE ALTERNATORS AND FOUR BATTERIES INSTALLED IN THE LAST TWO MONTHS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT PURCHASED AN INDEPENDENT EXTENDED WARRANTY THAT WAS NOT THROUGH THE MANUFACTURER. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172179January 25, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WE WERE DRIVING ALONG THE NORTHERN STATE PARKWAY WHEN ALL THE VEHICLES INDICATOR LIGHTS BEGAN FLASHING, THE SPEED AND RPM NEEDLE STOPPED WORKING, THE CHECK ENGINE LIGHT CAME ON, THE NAVIGATION EVENTUALLY BLACKED OUT, AND THE CAR LOST POWER WHILE DRIVING. AS WE DRIFTED TOWARD THE SIDE OF THE ROAD, THE CAR TURNED ON AGAIN BUT ALL LIGHTS IN THE CAR CONTINUED FLASHING UNTIL THE CAR SHUT OFF ONCE AND FOR ALL. THE CARS COMPUTER WOULD NOT COMMUNICATE WITH DIAGNOSTIC EQUIPMENT BROUGHT TO THE SCENE. A BOTTLE OF WATER WAS FOUND OPEN NEAR THE MODULES IN THE TRUNK AND CONFIRMED TO BE THE CAUSE OF ELECTRICAL DAMAGE WHICH DISABLED THE VEHICLE. WATER IN THE TRUNK OF BMW X1 CAUSES VEHICLE TO BECOME INOPERABLE WHILE DRIVING. BECAUSE OF THE PLACEMENT OF THE VULNERABLE ELECTRONICS IN THE BOTTOM OF THE CARGO AREAS. -INSTRUMENT FAILURES -LOSS OF CONTROL OF THE VEHICLE -VEHICLE WILL SHUT DOWN ON HIGHWAY -DELICATE ELECTRONIC COMPONENTS DAMAGED BY A BOTTLED WATER -CAUSES ELECTRICAL FIRE OR CARE SHUTS DOWN WHILE DRIVING -RISK OF DEATH FOR BMW PASSENGERS AND TO OTHER PARTYS ON THE HIGHWAY -FILED SUNROOF WATER SEAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171333January 22, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT STATED THAT THE AUTOMATIC DOOR LATCH WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO CIRCLE BMW (500 NJ-36, EATONTOWN, NJ 07724, (732) 440-3640) TWICE FOR THE FAILURE AND THE DOOR LATCH WAS REPLACED THE FIRST TIME. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163875December 28, 2018
UNKNOWN OR OTHER
VEHICLE ENGINE COULD HAVE CAUGHT FIRE DURING DRIVING. DUE TO AMOUNT OF OIL WAS LEAKING SPITING ON WIRES AROUND THE HOT ENGINE. I FOUND AS JUST PARKED ON MY DRIVE WAY SMOKE WAS COMING FROM THE HOOD. WE OPENED THE HOOD HUGE SMOKE CAME FROM THE ENGINE. I CALLED DEALERSHIP RECOMMENDED ME NOT TO DRIVE THE VEHICLE. I HAD TO TOW THE VEH. TO THE DEALERSHIP. DEALERSHIP SAID, IT HAPPENED DUE TO THE VACUUM PUMP ISSUE. CHECKED WITH BMW USA SAID NO SUCH RE-CALL.. BUT FOR ME 5-6 YRS OLD VEHICLE SPECIALLY BMW COULD HAVE PUT FAMILY IN DANGER. ENCLOSED PICTURE SHOWING BROKEN /TUBE PIPE. MOST IMPORTANT THING IS THAT OIL CHANGE AND OTHER JOB WAS PERFORMED JUST COUPLE OF WEEK AGO LEAK WASN'T CAUGHT BY THE SERVICE MAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161016December 12, 2018
ENGINE
DRIVING HOME FROM WORK ON A SIDE STREET, GOING ABOUT 25MPH. REDUCED ENGINE SPEED LIGHT CAME ON AND A FEW SECONDS LATER THE ENGINE SHUT DOWN COMPLETELY. MANAGED TO CREEP THE CAR TO THE CURB BEFORE SHUT DOWN. HAD TO HAVE IT TOWED. MECHANIC SAID TIMING GUARD AND CHAIN WENT, ENGINE IS DEAD AT APPROXIMATELY 78,000 MILES. BMW NORTH AMERICA WAS CONTACTED TWICE. I WAS TOLD BASICALLY THAT I WAS OUT OF LUCK. NEEDS A NEW MOTOR. USED MOTOR TO COST $11K INSTALLED. STILL OWE MONEY ON LOAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152131November 17, 2018
SERVICE BRAKES, WHEELS
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149975November 7, 2018
VEHICLE SPEED CONTROL
OCCASIONALLY WHEN THE ADAPTIVE CRUISE CONTROL IS ACTIVE, THE COLLISION WARNING WILL LIGHT AND THE BRAKES AUTOMATICALLY APPLIED EVEN THOUGH THERE IS NOTHING IN FRONT OF THE CAR. THIS HAS OCCURRED ON A STRAIGHT, FLAT ROAD WITH NO SHADOWS, UNDULATIONS, OR CARS ANYWHERE IN SIGHT. THIS IS A HUGE SAFETY HAZARD SINCE IT HAS HAPPENED WITH CARS TRAVELING IMMEDIATELY BEHIND ME AT A HIGH RATE OF SPEED. BMW TECHS CANNOT ID THE PROBLEM AND SAY THEY HAVE NEVER HEARD OF IT. THE PROBLEM IS INFREQUENT AND HIGHLY UNLIKELY TO OCCUR DURING A TEST DRIVE. MET TODAY WITH A BMW NA TECHNICAL SERVICE EXPERT WHO INSISTED THAT I WAS 'CONFUSING' THIS PROBLEM WITH THE SYSTEM'S NORMAL OPERATION. NOT SO. MY LEASE ENDS IN 2 MONTHS AND I DON'T WANT THE NEXT OWNER TO GET RAMMED FROM BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149547November 5, 2018
AIR BAGS, SERVICE BRAKES
DRIVING ON 95 NORTHBOUND IN MIAMI. CAR IN FRONT OF ME SLAMMED ON BRAKES. I WAS FAR AWAY FROM HER REAR END (2 CAR DISTANCE) TO HAVE ENOUGH TIME TO BRAKE. WHEN I SLAMMED ON MY BRAKES THE CAR KEPT MOVING. I SLAMMED INTO THE BACK OF HER CAR. THE AIRBAGS ALSO DID NOT GO OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11141141October 17, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
SUN VISORS ARE TOO SHORT / SMALL AND DON'T HELP ON A SUNNY DAY. MAY AS WELL NOT HAVE THEM AT ALL ESPECIALLY IF YOU DON'T HAVE AN AUTO-TINTED WINDSHIELD. WE FIND THIS TO BE A SERIOUSLY DANGEROUS SITUATION. ALSO, CAR HESITATES WHEN ACCELERATING AT TIMES AND ENGINE ALSO SOUNDS ROUGH AFTER DRIVING A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132925October 2, 2018
VISIBILITY/WIPER
ON A SUNNY DAY, I DRIVED WITH MY FAMILY THROUGH THE HIGHWAY APPROXIMATELY AT 45 MILES PER HOUR, SUDENDLY A VERY STRONG NOISE WAS LISTED AND MANY SMALL GLASS PIECES FELL ON US, I STOP AS FAST AS POSSIBLE TO REVIEW THAT HAD BEATED, THE SUNROOF WAS DESTROYED, I DID NOT FOUND ANY OBJECT THAT WOULD HIT US, REVISING IN DETAIL NOTE THAT THE GLASS HAD BEEN EXPLOITED INSIDE OUT, THE CRYSTAL WAS INFLATED OUT OF THE VEHICLE, FORTUNATELY NOBODY LEAVES HURT WITH THE GLASS PIECES AND NOBODY WAS AROUND THE CAR AT THAT MOMENT LOCATION: LAREDO TEXAS DATE: 29/09/2018 TIME: 11:30 AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124421September 4, 2018
UNKNOWN OR OTHER
EXHAUST ISSUE WITH TURBO NOT HAVING A RELEASE VALVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115635August 3, 2018
STRUCTURE:BODY
REAR HATCH OPENS AND CLOSES SPONTANEOUSLY IF KEY FOB IS IN YOUR POSSESSION AND YOU ARE IN THE VICINITY OF THE REAR HATCH. BMW SERVICE ADVISER SAID THIS IS A DESIGN ISSUE AND THERE IS NO AVAILABLE FIX. VEHICLE IS STATIONARY WHEN THIS OCCURS. I HAVE EXPERIENCED THIS AT LEAST SIX TIMES IN THE LAST FOUR MONTHS. SPONTANEOUS CLOSING IS PARTICULARLY DANGEROUS IF YOU ARE IN THE OPEN HATCH AREA AND THE HATCH STARTS TO COME DOWN ON YOU...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109637July 5, 2018
POWER TRAIN
TRAVELING AT HIGHWAY SPEED (55 MPH) WHEN ENGINE LIGHT CAME ON INDICATING PARTIAL LOSS OF POWER (YELLOW IMAGE). QUICK SEARCH OF OWNER'S MANUAL INDICATED CAR COULD CONTINUE TO BE DRIVEN ' BUT VEHICLE SHOULD BE TAKEN TO A SERVICE CENTER AS SOON AS POSSIBLE. AFTER DRIVING LESS THAN 1 MILE, VEHICLE SUFFERED TOTAL LOSS OF POWER WHILE TRAVELING AT HIGHWAY SPEED. I WAS ABLE TO GET THE CAR ON THE SHOULDER OF THE ROAD ONTO A SIDE STREET. ENGINE SUFFERED TIMING CHAIN/CHAIN HANGER FAILURE. ENGINE IS SEIZED AND WILL NEED TO BE REPLACED AT A COST OF ~$9,000. VEHICLE ONLY HAS 75,000 MILES. FULL POWER LOSS COULD HAVE CAUSED AN ACCIDENT INVOLVING SERIOUS INJURY OR DEATHS. EVIDENTLY, THIS IS NOT AN UNKNOWN ISSUE WITH CERTAIN BMW ENGINES. PLEASE ELEVATE THIS ISSUE WITH BMW TO ISSUE A RECALL - IT'S OBVIOUSLY A SERIOUS SAFETY ISSUE! NEED TO CORRECT THIS PROBLEM ON AFFECTED VEHICLES BEFORE SOMEONE GETS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109769July 5, 2018
STRUCTURE:BODY
THE CAR WAS ON AND IN DRIVE, BUT FULLY STOPPED AT A STOPLIGHT ON A CITY STREET. THE REAR DOOR OPENED WITHOUT ANY DRIVER INPUT. THE DOORS WERE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103526June 23, 2018
ELECTRICAL SYSTEM
I WAS DRIVING AND THE NYS THURWAY AND MY CAR SHUT DOWN BECAUSE I FOUND THAT MY GROUND CABLE TO THE BATTERY RUSTED OR ROTTED THEN BROKE BECAUSE THERE WAS NO COVER AROUND THE CABLE PROTECTING IT FROM THE WEATHER. IT CONNECTS FROM THE BATTERY TO THE BOTTOM OF THE CAR WHERE THE SNOW AND RAIN GET TO IT. EVERY CAR I HAVE OWNED HAD A BATTERY WITH PLASTIC COVERING. THE CAR WILL STALL AND SHUTDOWN. THEY KNOW OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100097June 5, 2018
ENGINE
ENGINE FAILED ON 2013 BMW X1 35I (E84 MODEL, N55 ENGINE) AT 86,000 MILES. ALL MAINTENANCE PERFORMS BY BMW DEALERSHIP. ENGINED FAILED AS CAR WAS IN MOTION ON A CITY STREET. ENGINE WOULD NOT START AFTER INCIDENT. CAR WAS TOWED TO LOCAL BMW DEALERSHIP. DEALERSHIP CONFIRMED THAT ENGINE WAS RUNNING ROUGH, AND OBSERVED METAL SHAVINGS IN THE OIL PAN. THEY RECOMMENDED A NEW ENGINE ($25K+), FOR THIS 5 YEAR OLD PREMIUM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098797May 30, 2018
UNKNOWN OR OTHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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